Evaam Reviews 

Product stopped working after one month. Reached out to the support team. Was asked to send in photos and a video, and then nothing. Crickets.

Product was delivered on 27 August 2025, and on 13 October, I contacted regarding the failure.

Email Traffic:

Fri, Sep 26, 6:00 PM From EVAAM - To Me
Subject: Gary, I hope this message finds you well！

Message: Hello Gary, We would be grateful if you shared how things look and feel. Your review helps us and the community that supports us, and it only takes a few seconds
Inbox

Sun, Oct 12, 11:14 AM From Me - To EVAAM:
Message: I’m glad you reached out. It appears that my TSL6 is no longer working. I pulled off the cover today and saw that there is a rapid blue LED flashing.

Sun, Oct 12, 11:25 AM From Me - To EVAAM:
Message: I just purchased this thing not long ago. Can you advise on what my options are?

Mon, Oct 13, 4:30 AM From EVAAM - To Me
Message: Hi Gary,
We’re sorry to hear your TSL6 is having issues. To help us understand better, could we ask for two quick things?
A short photo or video of how the TSL6 module is currently installed.
How is it not working?
Thanks for your patience as we get this sorted for you!

Mon, Oct 13, 6:10 AM From Me - To EVAAM:
Message: I’ve attached a photo and a couple of videos for reference. None of the advertised features appear to be working — including flashing headlights, horn activation, seat adjustment, door control from the driver’s window switches, or the autopilot anti-nag function. When the unit is plugged in, it emits three beeps, but no features respond. Please advise on next steps or troubleshooting options.

Tue, Oct 14, 9:50 AM (13 days ago) From Me - To EVAAM (also started including another EVAAM email)
Message: I’ve attached a photo and a couple of videos for reference. None of the advertised features appear to be working — including flashing headlights, horn activation, seat adjustment, door control from the driver’s window switches, or the autopilot anti-nag function.

Wed, Oct 15, 7:15 AM From EVAAM - To ME
Message: Thanks for sharing the photo and video! We’ve already forwarded all the details to our product team. They’re reviewing everything now to identify the root cause and work out possible solutions.

We’ll get back to you as soon as we have an update from them. Thanks again for your understanding and patience while we look into this!

Wed, Oct 15, 7:16 AM From Me - To EVAAM
Message: Thank you for the update.

Sat, Oct 25, 9:23 PM From Me - To EVAAM
Message: 10 Days and no update?
I can't imagine that your support team doesn't know what a rapid flashing blue light and 3 beeps indicates.

Ordered 8 items from the company. The quality seems to be fine but looks cheap mostly, and does't look the same as on pictures . I ordered summer cushions for my Tesla, and it left stains on my seat after 2 months of usage. The problem with the cushions started in the beginning: They delivered wrong spine part, and instead of sending me the proper item next time they sent fixing kit. Are you serious?)
Do not recommend them.I still have aluminium rims from them and I am not sure now that I want to install it now.

I purchased a Tesla speaker cover and I ended up selling my Tesla before it arrived. I have emailed SEVERAL times asking where to return the UNOPENED package and they wrote back once. They asked me to send a picture of the box (unopened) and said they will send a return address once my return is APPROVED!! again, the box was not open and they have a 30 day return policy. I keep asking for a return address and I haven’t received one. I am beyond upset with this company as they do not respond and do not live up to their refund policy. Do not trust them or their products.

I have ordered the rims protection set from Evaam, the first time was long waiting bcz it’s coming from china of course, but the product was perfect and provided very good protection to my tesla S plaid rims, 2 of them took the hit and protected my rims so good that I have reorderd an another set which came very fast ! Very good product ! I would recommend it ! Just don’t expect a rush delivery, but you don’t regret it ! VERY GOOD pruduct ! ⭐️⭐️⭐️⭐️⭐️

Ordered four items from EVAAM. Three of the items arrived after close to two weeks. The items were very good quality. I learned after the sale that they sell from China, they don't have a real business in America. The phone number listed under contact us isn't valid. My fourth and most expensive item I ordered shows shipped but the tracking stopped half way here. I've emailed multiple times without any response. Looking like I've been had. I'm going to try getting a refund through my credit card company. It's been three weeks since I ordered. I certainly won't order from this company again. Will post my final outcome on my last and most expensive item. Wish me luck.

Ordered an anti-nag chip. No instructions came with it (none at all). Received a video from customer service of a Model Y while my car is a Model S (different steering wheel).
Installed it as best I could based on that video (really only one way). Anti-nag works but now other parts of my in-front display is malfunctioning. Contacted them again with no response. Then want to return it - as they offer 30-day returns. No reply.
Also ordered a sunglass holder for Model 3. The surface material is different from the light beige headliner in the Model 3. Again, zero instructions how to install. Gave up on it.
A SCAM!!!

Awful, buyer beware! They shipped wrong thing, I went through hoops to prove it and get refund, they wanted my VIN which makes no sense. Still waiting on refund or replacement. Customer service is AI

I placed an order nearly a month ago with them and have not received any word on when I will be shipped, nor have I heard anything from them when I tried to contact them for a refund. I would definitely no recommend doing business with them.

was initially hesitant to write this review, as I don't want to come across as an angry customer. The product was held in US customs for 35 days after shipping from China, which is beyond the company's control. After thorough research, I felt somewhat misled by the reviews claiming these seat covers are made to order and customized for Tesla vehicles. Unfortunately, they are not a perfect fit; the middle headrest cover, in particular, is a bit loose, and I had to have it readjusted professionally. Additionally, the back handrest cannot be used unless you unzip the middle of the seat cover, which looks unappealing. The thick material also prevents the back seat from folding flat. On a positive note, the covers are attractive, available in various colors, very comfortable, and do not interfere with the heating and cooling functions of the seats.

Over two months the item has been shipping from China and no idea when it will arrive. The phone number they advertise is for another business call lba security which finally answered after weeks of trying. They take long to respond to emails and then will not credit the charge. Will tell visa to reverse the fraudulent charge.

AVOID AT ALL COSTS--This company is a total scam--their 949 telephone number is fake--no one answers and "voice mail is not set up". Ordered an "in stock" item over a month ago, still not delivered. All email replies from the company are AI generated.

Purchased a nag eliminator. I installed it and it did nothing. Contacted support. They requested videos of the installation and operation which I provided. They suggested I wear sunglasses, since my car has an interior camera. I tried that and it made no difference. I requested a refund and they disappeared. $130 down the drain.
Also left a review on their store site which they didn't post.

I only wanted to order the product (a starlink cable) if their delivery time was fast as I needed it for work and could have driven 2 hours to get one instead. They don’t tell you the delivery time when you make your order. So I made the order and then immediately contacted them to tell them if they couldn’t deliver it within a few days, I wanted to cancel my order. I was ignored for a week and then told that it had already been shipped! I told them that I no longer wanted the item and wanted to return it and they said it could not be returned. They are a very bad company!

The website looks nice, the products look nice but that’s where it all stops. The quality of the car mats that I purchased are shockingly poor - I had paid a premium price for a supposedly premium product - they were rubber mats for my Tesla Model X - what arrived was a box that had been sellotaped by numerous customers, the box looked like it had been around the world multiple times, there were rows and rows of physical Chinese postage stamps on the box (at least 80!) and the product was more plastic than premium rubber. Most of the reviews they have received are fake - they have paid for someone to write these. The returns process is a joke and they will find any excuse possible not to refund your order. There is also a 20% restocking fee, which for a very poor product is a joke! STAY AWAY, DO NOT USE THIS COMPANY…

They say they accept returns of new/unsed items for any reason. But nothing could really be further from the truth. I ordered 3 items for my Tesla and decided that one of the items (a sunglasses case) did not work out with another accessory I had. I contacted them and asked for the address for returns. I was aware that I'd need to pay for the return shipping.

And the games began. First, they ignored several emails and calls. When I said I planned to refuse the credit card charge, they engaged. But not in a helpful way. They asked me if it was new and unused, and I said yes. They asked me to send photos, which I did, to show that fact. I asked again for the return address/info. They said that I should give the item to a freind instaed of returning it. And they tried to make suggestions for making it fit better with the other accessories. When I told them I wasn't interested in solutions and just wanted to return the item, they offered me a small purchase credit instead of a refund. When I again asked for a return and a refund, they told me it wasn't a good idea, and said they'd need to charge me a 20% restocking fee and then told me that the item had made the order get shipped to me for free, and they'd also need to retroactively charge me for shipping on the whole order. It was just comical how they simply would not offer any solution that was a straight refund and return, even with me paying for return shipping.

Don't do business with these folks, as they act like a criminal enterprise. Their return policy is that they won't give you jack for a return, even for a new/unused item.

I bought a pad for my Tesla model three Highland frunk and the company says the shipping times to the United States take anywhere from 7 to 15 days. I ordered my item on October 28 and it’s now November 17 and my order has not even left China. The company does not put on their website that they are dropped shipping straight from China either. I’ve reached out to their customer service and they do not have customer service. The phone number they list for their customer service is a disconnected number. And their customer service is pretty much nonexistent. Beware of this company as so far it seems very much like a scam on this order and my past order as well

I purchased a sunglass holder for a tesla model Alcantara style.
The quality was terrible. they basically bought a cheap case and hot glues the leather on to it. it actually cover the taps so it was to thick to mount. It damaged my car. Customer support is terrible.

Saved my wheels. Great product, great for protecting my wheels from wear and tear.

Great products, great experience so far.

These seat covers are great quality and so easy to install! They look fantastic, I love the red color - it matches my car perfectly!