Evaam Reviews 

This company is unethical and illegal. Turns out they are in China, so not sure what I can do. Try the number on their site, and it is no longer in service.

The Tesla rim covers arrived in about two weeks since ordering, but they do not fit my rims. Despite advertising a 30-day money back guarantee, EVAAM has not honored it. In fact, they have wasted my time with about a dozen emails back and forth over three weeks. Finally, they said they will not accept a return or exchange even though they are unused and in the box. At first, they offered a coupon to order a new set. I accepted that, and then they said the coupon would be 10% off. What? The oddity ensued from there. In my opinion, this company is unethical and illegal by not honoring their 30-day money back guarantee.

Fake company. They should be stopped. Do not honor return policy. This company must be stopped from exploiting other non suspecting customers.

They are fraud

Took 25 days to ship my order, and when I received it, one of the items (mud flaps) I ordered was not included in the shipment.

They don't have a product in first place for my car.
And on top of it they charged my credit card.
You will not get a prompt response in Email .. minimum day or two after you email.
No phone number to reach.
Not sure how reliable it is to buy a product for after sales support.. still waiting for my money after they told they don't have the product to fit.
Be careful.

THIS IS A FAKE COMPANY !!!!

Fight fraud: reportfraud with ftc

Ordered alcantara hand stitched steering wheel cover. It wasn’t a perfect fit and the sides of the cover didn’t “connect” in few areas so the result is not up to expectations. I posted 3 star review on their dedicated website page but they removed it.

Do not use this vendor! Ordered an item and they sent two and charged me twice! This was in January, 2024 and have not received an address to send the item back for a refund! Eight emails sent to them. They did reply eventually by saying they were on vacation and would help me when they returned. Then after several other emails I sent, i got a reply that said I must pay for the return shipping but they were moving their warehouse so they could not give me an address to ship it back. They would let me know in three days where to ship the return. That was two weeks ago! This is the absolutely the worst customer service I have ever experienced . DO NOT BUY FROM THIS SCAM!

They took 10 days to ship my order and ignored every email or attempt to communicate during that time. When they finally got back to me, all they said was "Please be patient". It's obvious they have a lot of problems over there in the China warehouse. I've been waiting 2 weeks now because their cheap carrier has also lost the box now that it finally shipped. I will never order from them again.

order Tesla Model trunk cover in Feb. The order came a few days later. This is piece junk. Nothing fit. It must design by monkeys. Do not deal with this company. Contact customer service via email and phone, but no one care to answer.

Product was defective upon receipt. No customer service for returns, exchange or refund. Product not as described from their website.

They are horrible about following through and the products are subpar. Still waiting after a couple of months just to figure out who to talk to!

Tried to return item. They have 30-day money back guarantee. Left messages, 3 emails, chat, and no one responds. Don't believe their return policy.

Ordered a part for my car and only received a partial order. I’ve written to them multiple times with no response. Tried calling and the call simply goes to a voice mail that gives no indication it’s even for this company.

I’ll be seeking recovery from my credit card company and will never purchase anything from them in the future.

Have had a horrible experience with this company. I have emailed, called, got on their "live chat", and even reported a dispute with them though PayPal and have yet to get any response whatsoever from the company at all. The customer service phone number rings 3x then goes to voicemail (which hasn't been returned). Going on 2 days of no response now via their live chat I've kept up all day at work with not one response.

The Problem...
Firstly, I did not receive what I ordered. It’s not even the correct brand based on the branding on the outside of the box. I purchased the Model 3 gradient style ambient light set which should have included the dash board, center console and rear seat lights. This requires a minimum of 4 light cords and only 3 were in the box. None of which is even long enough to fit the dash.

Secondly, even if it was the correct order, there are no instructions with it on how to wire everything and hide the cords. These is a very limited instructions but those don’t even match what is inside the box. It shows to plug it into a USB yet inside the box it’s a cigaret lighter. It’s not even a Tesla car in the instructions to these “custom Tesla lights”.

5 star reviews are written by company employees. This company is a scam 💯. Placed an order over a week ago. No shipping and no reply to the daily email and site chat messages I’ve left. Phone number just goes to voicemail and they don’t respond there either. I’ve repeatedly asked to cancel the order and there is no reply. 6 emails and chat messages later I finally filed a chargeback. It will take a couple months to get my money back. This site is a scam!!! BUYER BEWARE

I ordered the wheel rim protector for my Tesla and installed them as per the instruction with the 3M adhesive. The next day the protector stated peeling off. I try to contact customer service twice and I'm still waiting for a response.
Do not buy from EVAAM.

Trash. Ordered a product and tried to cancel within 5 minutes of ordering because I was able to find it cheaper else where. Recieved package and immediately attempted to contact company for instructions to return for their 30 day money back guarantee. NO response even after 4 separate emails. Next step is to just file charge back with merchant and write reviews so others don't get taken advantage of. Stay away, seems like a money grab by company middlemaning China products.

Purchased 2 items from EVAAM and wish to return both for a refund, as stated in the return info on their website. They state the return must be within 30 days of delivery and I am approaching that deadline. I have sent 3 messages on their website and have attempted to call twice, only to reach a recording. I have heard nothing from the company. Seems there may not be a customer service dept. Wish I had researched this company more before I made the purchases!

They deserve 0 stars. Beware they are not even competent to fulfill an order correctly. Ordered multiple items for my 2023 model 3. Order confirmation shows the 2021-2023 version was purchased and guess what they ship me the version that is not compatible with 2023. They didn't do it for one item they did it to two items and messed up the entire order.

They don't respond to emails and when calling it goes straight to an automated message that says the inbox is full and you can't leave a message at this time. If this doesn't scream fake unreliable business that needs to be shutdown permanently not sure what does.

EVAAM does not honor their 30-day return policy, and customer service is nonexistent. Ordered a rim protector that did not fit my wheel. Emailed company as stated on website for instructions on how to return product. Repeated email every 4-5 days until 4 emails were sent with no response. Sent message through website portal, no response. Tried calling customer service phone number, only to get message that voice mailbox is full (try calling yourself, 949-300-7580). I left a negative review as a customer on their website, it was removed within an hour. In the meantime my 30 day return period is expiring soon.

Wish I had checked reviews more extensively. Order 2 items - total of $250. Never received item, contacted them and customer support said I will receive in 2 weeks and if not, reach out back to them. Well it's been more than a month since the 2 weeks and heard nothing from them after multiple emails. Total scam.