BEWARE !!!!!!!!!! I ordered some wheel covers last month. They contacted me about specifications. I told them what I needed. They said they couldn’t meet the specifications, but they would still ship... Toon meer
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Lees wat reviewers zeggen
I ordered cabin air filters for my Tesla Model 3. Thought they would be an upgrade due to HEPA rating. What I received was a shoddily made facsimile of a cabin filter. It lacked the tabs for removal,... Toon meer
Ordered 13-Aug: item never shipped. Customer care sent the same vague "shipping ASAP" reply for 3+ weeks, then abruptly claimed the item was "out of stock" and offered to switch me to another prod... Toon meer
I ordered a dashboard and I've been waiting a week for shipping info but nothing. They only respond via email and just say we'll update you when it sends. I tried calling the phone number on their web... Toon meer
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These seat covers are beautiful
These seat covers are beautiful! Installation was a breeze, and the material is so soft! They're really comfortable, too - and they make my car look so much better! I love them!
I ordered over $700 of blue interior…
I ordered over $700 of blue interior for my Tesla. The parts were nice I placed another order for 2 small pieces more but ordered the wrong blue. I asked them if I could return it as soon as I got it. They said give it to a friend We will give you 1/2 off for to reorder the correct pieces. What kind of 30 day guarantee is that. DO NOT ORDER from them.
Stay Away!
Ordered Rim Protectors and still waiting for delivery. I tried emailing support - no response. Their CS phone number is fake. There is no phone support. Don’t give your $ to EVAAM!!!
This is my second time I purchased some…
This is my second time I purchased some accessories for my Tesla model Y , they delivered all on time and for instructions the support was responsible. I strongly recommend them.
Got my replacement parts and they are…
Got my replacement parts and they are prefect … 👍
Rim protectors
I bought rim protectors from them. The ones that are a bunch olof individual pieces that you apply 1 piece at a time. The most ingenious invention for this issue ever! As their older curb protectors which also was pretty good...once you damaged it you would have to replace the whole thing. So I bought four and 2 extras one for the front and one for the back. You have to do an eye check every now and again...especially before a auto car wash as some pieces can lossen especially after traveling over rough roads. It takes a long time to ship but that is to be expected based on where they ship from. They responded to my emails within 2 days. I have been buying from them off and on over the last year.
My experience with EVAAM's customer service team was exceptional.
They have a huge selection of Tesla accessories, often not available on other sites, and great prices.
My experience with EVAAM's customer service team was exceptional. I had some packages that were lost/stolen, and they were responsive, and incredibly helpful, in the recovery of those items. They brought a human component to our exchanges, and I felt incredibly taken care of throughout the whole process. This is not commonplace in today's e-commerce companies, especially one of this size and scope.
They have a lifelong customer in me.
Very good customer service
The service was very helpfuul and very respecrfull to all what i wanted.
Even to i was a little bit uncomfortable ro talk to they respekt me and give me the best customer service i can ask for.
P.s the product it self just amazing.
Very cerful packging and very good matirial the color dosent comeoff
Really cool after markets products for Tesla
I've made several after-market purchases from Evaam for my two Tesla's this year and have found the parts to be as advertised: high quality, attractive and easy to install.
I've received many compliments about my rims and keep one of the shipping labels in my vehicles for people who ask where i got them.
Considering the 12-hr. time difference with eastern USA, their client service is very responsive. I find that, if you are patient, they bend over backwards to make sure your issue is resolved.
I highly recommend this company.
Placed many orders and items are way…
Placed many orders and items are way better than cheap items in other sites. Custer service is great and very responsive.
Happy with tesla accessory
I bought a Tesla car accessory; the shipping was reasonable fast (~1 week), the packaging we good, and the product worked as intended. You may get advantage of their frequent discount coupons, free shipping on ordered >$79, and free accessories for certain orders. Communication through email was efficient and pleasant. I recommend them.
Leather seat covers
Got leather seat covers for my Model 3, quality seemed good, but they did not fit correctly, cheap pull straps broke, backseat cover was completely useless, holes were nowhere close on the seatbelt spots as well as the holes for the seat release, can't lock the seats with them on without having to make the holes bigger. Same with the seatbelt holes, not even close
Front seat covers are all puffy looks like crap, waste of 400 dollars, wont take a return because it out of the package, lesson learned never again. No instruction with the covers and the video link they sent has nothing to do with the ones I received, very disappointed
EVAAMS is a scam
Bought a steering wheel cover from this scam Evaaams company. They sent the wrong one
Simple I will send in the unused one wheel cover and they will exchange for the right one right. Since I contacted them immediately after receipt. Wrong!
They stalled asked for pictures and all and are not responsive. To tell me they can’t do it because I should buy a new one and they will give me a $9 credit on an accessory that costs close to $70.
Unbelievable experience, zero after sales support. Be warned
Waited 3 weeks and received a damaged and empty box.
We purchased Roof Glass Sun Shade for the Panoramic sunroof in our Model S. The shade is shipped from China via the cheapest shipment option so we had to wait 3+ weeks until it finally arrived in the US. But when it came the box was damaged and empty. Now we have to file a Paypal claim while the seller is "investigating" what happened. Obviously cannot recommend it unless you want to wait 3 weeks and then be ready for a surprise. Can't comment on the fitment of Model S since we haven't received the Roof Glass Sun Shade.
Fraudsters - don't buy from EVAAM
I had the same EXACT purchase and experience as the reviewer Lon left on May 15, 2024. I wish I had checked Trustpilot reviews sooner before getting duped. I'm going to file a claim with my credit card company. Evaam's last email to me after several back and forth was: "you will have to pay for return shipping to a Chinese address plus the restock fee which will be very expensive. So, you should just give it away to your neighbor..." What the heck?! Total scam company. They lie about their return policy as well as their 30 day money back guarantee. Please stay away from them.
Please don’t use them
Please don’t use them. I ordered logo covers for my Tesla and I received low quality replacement STICKERS, not covers. It’s impossible to get a hold of anyone in customer service. The phone number on their site states this mailbox hasn’t been setup. So unprofessional. I should have read reviews on Trust Pilot.
***BEWARE SCAM***
***BEWARE SCAM***
I wish I could give them no Stars
I order a sunglass holder for my car and it was the Alcantata Tesla sunglass holder. It was not as describe and didn't look like the picture. It looked like that took a really cheap plastic case and glued the leather onto it. They charged 79.00.
The leather covered the tabs and it was to thick and would not go in without damaging my car.
Don't buy it!
I can not recommend this company in any way.
Bonus- They also sent a gift which was the cheapest terribly made I have no idea what is was It may have been a Tesla card holder in which the card kept falling out of.
The leather covered the tabs and it was to thick and would not go in without damaging my car.
I aslo had an issue with the anti kick Tesla plugs. There is NO way to attach it so that literally just fall off. I tried to contact Evaam on multiple occasions though mail and also through the Chat. They didn't reply to either
Overall the item are really bad quality and customer support is awful.
Bad product & doesn't honor own warranty
Terrible. I followed the installation instructions exactly, and the protectors started coming off in less than a week. One is only hanging on by a few inches.
DOZENS of back & forth emails and the issue has not been resolved. Just endless circles and deflection.
Evaam will NOT honor their warranty and now I have to get my credit card company involved. They wanted me to PURCHASE another protector to send a "Free" one. That's not how warranties work.
They finally offered to send replacement tape. But, what arrived (4 weeks later from China) is the wrong size tape. Now they are fighting me to correct it.
Poor customer service cancelation policy not honored
Poor customer service I placed my order for seat covers 5/5/24 and canceled it 5/6/24 asked for refund its is now 5/26 and still nothing. they are holding my money hostage for no reason. this company is unethical. I've sent 30 emails requesting money back, my financial institution has gotten involved to stop payment but evaam is not responding. ths is the worst company ever dont buy from them.
I dont understand how they are still in business.
30 day return policy is not honored.
Frustrated, dissatisfied and disgruntle customer!!!!
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