Eway Reviews 

Very Grateful for the support and kindness shown by Abby at Eway, as a newbie to the industry and the system, it was a bit daunting, however Abby and the crew made my experience effortless, the support was always there when I needed it. I can highly recommend the team to anybody thinking about using Eway in the future. Thanks guys x

Eway is rubbish. The service level is atrocious. If payments are important to you, then don't use eway. We had an issue where they mapped a token to the wrong card... Someone else's card. And they wouldn't stay past 6pm to resolve the problem. Wow. Is this a real company or just pretend? Following up the next day, there was no way to escalate the issue and thier site clearly states they hold no liability. As I said before, if you want to take payment.DONT use Eway.

EWay is the perfect match and low cost plugin payment option for our no-cost, open-source NOPcommerce based shopping website. Customers choose our eWay VISA payment option more often because our website explicitly shows, at the shopping cart, it is better value compared to PayPal. We’ve used eWay since 2018 when we found eWay’s rates were way cheaper than our bank of some 25+ years and eWay is no direct cost to us. Processing refunds or incorrect payments are very easy to do using eWay’s straightforward user interface and also very safe. Going with eWay was the best decision we ever made for our ecommerce payment needs.

I have just used the company to sell my house. Excellent service and very helpful and easy to use their services. Dealt with Rani Pehlay.....brilliant and friendly and very helpfull. Case number..1291728 00001

Excellent service, easy to use and functional.

Works perfectly for my business .. wouldn’t look for other options..

Receiving only a handful of corporate credit card payment requests each year, I wanted a way to accept and process them without incurring an annual fee. Eway charges nothing unless a payment is processed, and the amount that is charged can easily be offset by me stating on the invoice that a percentage is added for settling by card. During transactions a notification in the portal immediately advises if the client's payment is successful, but the money can then take about 5 days to show in my account. Once I knew that it became a great way to easily accept payments, and it is reassuring to receive a $0.00 invoice for the months where I have processed nothing.

thankyou eway so grateful so essential to marco's organic pizza recommended 100%

Great Australian Online Payment Gateway, excellent service, and good communication from the team.

eWay enables the following two things that are non-negotiables for me:

1. It provides a genuine Xero Bank Feed.

2. The gross value of any sale is shown in the feed (as opposed only showing a net sale amount after fees have been deducted). This makes for a much cleaner ledger and simplifies the reconciliation process.

We have been using Eway for years to improve our payment process. We have never had any issues. It's easy to refund or partial refund clients, and it increases trust to be able to do so within the payment processor.

the programme is user friendly and easy to use

Fake company this company is not trusted company,bcz I have invested 5lakhs to this company from my saving, the name of the person which I invested his name was MAXIN KURIAN MD of this company , bcz of him I have invested there ,but he cheated me I dint given back my money.
From his side there is no response,please don't trust this company.

gave all the paper work needed to sign up, after 3 weeks, no email or phone call. if this is how they operate to possible new customers, than we better off with a different company.

The Eway app stopped loading on two android phones and has caused a lot of problems with Premier Lawyers as they don't believe there is an issue. Important property issues and information need to be checked daily. This app is a joke.

I contacted them last month and I'm still waiting for their sales team to get back to me. If you need a partner for your online business, they are unlikely the right one.

What a fantastic company. I am integrating a payment processing facility into a 3rd party piece of software, and despite the issue being with the 3rd party service, both Alisha Lord and Billy Streets in the support team were absolutely fantastic in workshopping the solution for me and identifying the issue (in the 3rd party service). Multiple calls and research on their end meant they found my solution. They went above and beyond and it is truly appreciated!

eway cooperates with online casino and launders money .. they have withdrawn money from my bank account without me having bought any services

We have been with eWAY for nearly 10 years and decided to quit and drop them this year. Their technology has not kept up with the market scams and falling behind in fraudualent card surveillance, user friendliness, ease of use and complicated integrations with major shopping carts for 3D secure card processing.
Merchants need to beware of EWAY's poor security fraud detection recently. We got 3 chargebacks over 3 days in a row in January 2024. EWAY charges one of the most expensive card processing fee in the market at 2.2%+GST for this level of lax security standard for merchants. Don't expect anything eWAY will do to investigate card fraudsters with the bank and represent the merchants fairly based on the purchase records. Merchants are sure to be in a 100% losing position for any card dispute.