Exact Data Reviews 

246
•
TrustScore 4 uit 5

4,1

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Beoordeeld met 1 van de 5 sterren

SCAM ALERT! STAY CLEAR. This company is a joke, I spoke to an agent named Amanda B who wasted time I did not have to waste. I requested to purchase 20k leads and they refused to sell them to me after... Toon meer

Beoordeeld met 5 van de 5 sterren

Barb Williams has always done a fantastic job advising us at Bottom Line Systems LED as to what data points to look at when purchasing call lists. Our #1 source for generating leads is a cold caller... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Tom (our account manager) is amazing! I highly recommend using Exact Data. Tom has been wonderful and always follows up on any questions I have. I have left all other data companies I work with and so... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Daisy has been continuously excellent. There have been some mix-ups with our rather specific lists, and Daisy has always been prompt and worked closely with us to adjust filters and get us the best li... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Business to Business-service
  2. ook in
  3. Databasebeheerder
  4. Direct mail reclamebureau
  5. Marketingconsultant

Over Exact Data

Geschreven door het bedrijf

About Exact Data
Logo Exact Data

Exact Data (acquired by Data Axle in 2021) has been a trusted leader in the multi-channel direct marketing industry. As prominent source of online and offline consumer behavior data, specializing in postal, email, and telephone list solutions, Exact Data prides itself on its commitment to quality data, customer service, and helping clients to acquire and retain new customers. Visit: www.ExactData.com

Business Lists
Consumer Lists
Schedule a Marketing Consultation

The Exact Data Difference

Geschreven door het bedrijf

Since 1999, Exact Data has compiled hundreds of millions of consumer and business names, postal and email addresses, along with data purchased or licensed from over 2,000 sources, to create the most accurate, complete, and up-to-date, consumer and business databases available today for marketing purposes.

Contactgegevens

4,1

Goed

TrustScore 4 uit 5

246 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 50% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,1

Alle reviews

(246)

4 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent even for a small job

Jason Dale was very responsive and helpful for even the small job we needed. Thank you!

1 maart 2023
Review zonder uitnodiging
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Antwoord van Exact Data

Hi Housing Works,

Thank you so much for your positive review! We really appreciate your kind works and are glad to hear that you had a great experience with us.

We thrive on this type of feedback, so I’ll be sure to pass this review off to the team.

Thanks again!

Beoordeeld met 5 van de 5 sterren

Jason was very helpful at finding…

Jason was very helpful at finding what I was searching for. He was efficient and friendly. What more do you want with customer service and fulfillment?

28 februari 2023
Review zonder uitnodiging
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Antwoord van Exact Data

Hello Brad,

Thank you for taking the time to review us! I’m sure that Jason will be thrilled to hear this.

We’re always improving our products, so I encourage you to come back and check us out again soon to see what’s new!

Thanks again – we appreciate it!

Beoordeeld met 5 van de 5 sterren

Daisy is awesome!

Daisy has always expressed professionalism and her dealings with me. She is thorough and complete in her discussions with me, and I couldn't be more pleased.

22 februari 2023
Review zonder uitnodiging
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Antwoord van Exact Data

Hi Jeff,

Thank you for taking the time to review us! I’m sure that Daisy will be thrilled to hear this.

We’re always improving our products, so I encourage you to come back and check us out again soon to see what’s new!

Thanks again – we appreciate it!

Beoordeeld met 5 van de 5 sterren

Larry Rosenthal was very professional

Larry Rosenthal was very professional, prompt and knowledgeable. He helped me navigate through the process and made sure I was taken care of. I highly recommend him!

22 februari 2023
Review zonder uitnodiging
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Antwoord van Exact Data

Hi Lee,

Thanks for the positive review! We love hearing from our customers – especially when our products and services have made an impact on them.

Your feedback means a lot to us, and we’re happy to hear you had a good experience. 

Thanks again for your kind words and we hope to hear from you again soon!

Beoordeeld met 5 van de 5 sterren

Exact data offered the lists I was…a perfect fit for our list needs

Exact data offered the lists I was looking for and Larry Rosenthal, whom we have worked with at Exact in the past, was able to guide us through the process and help us when we apparently got stuck with with some sensitive information required- but Larry worked us through this and we got our list to work with. Perfect! Thanks to all

22 februari 2023
Review zonder uitnodiging
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Antwoord van Exact Data

Hi Ted,

Thank you so much for your kind words! We are thrilled to hear you enjoyed your experience.

We thrive on this type of feedback, so I’ll be sure to pass this review off to the team.

Thanks again, and we hope to hear from you again soon!

Beoordeeld met 5 van de 5 sterren

Daisy is the epitome of customer…

Daisy is the epitome of customer service. She has worked with me for WEEKS on getting this project handled and has been helpful and kind every step of the way. She has been available to help me with every request and handled it all with some of the best customer service I've seen in a long time.

21 februari 2023
Review zonder uitnodiging
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Antwoord van Exact Data

Hey Hannah,

Thanks for the positive review! We love hearing from our customers – especially when our service can make a positive difference to them.

I know Daisy put a lot of work into helping you with your needs, so I’ll be sure to pass your kind words off to her.

Thanks again, and we hope to hear from you again soon!

Beoordeeld met 5 van de 5 sterren

Fantastic, hands-on customer service

Working with Larry R. was a tremendous help. He personally walked me through the process of securing the best product for my needs and assisted me through the entire procurement. He followed up with me after the sale to make sure I had everything that I needed. The level of customer service Larry provided was outstanding; it far exceeded my expectations—I highly recommend Larry and his services from Exact Data.

16 februari 2023
Review zonder uitnodiging
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Antwoord van Exact Data

Hello Loren,

Wow – thanks for your kind remarks! I’m so happy that our product worked out for you, and that you plan to keep doing business with us.

We thrive on this type of feedback. I’m sure that Larry will be thrilled to hear this.

Thanks again!

Beoordeeld met 5 van de 5 sterren

Daisy was very informative an helpful…

Daisy was very informative and helpful throughout the entire process. She is very efficient and easy to understand.

17 februari 2023
Review zonder uitnodiging
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Antwoord van Exact Data

Hi Debra,

Thank you so much for your kind words! We are thrilled to hear you enjoyed your experience.

I know Daisy put a lot of work into helping you, so I’ll be sure to pass your kind words off to her.

Thanks again – we appreciate it!

Beoordeeld met 5 van de 5 sterren

Very impressive service and price.

I was very impressed with the service I received from Larry Rosenthal at Exact Data. He helped me refine my email list and gave me suggestions I wouldn't have thought of on my own. Resulting a better list to meet my needs. Also, the price was much better than other sources I researched.

15 februari 2023
Review zonder uitnodiging
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Antwoord van Exact Data

Hi there Ron,

We appreciate the kind words! I’m thrilled to hear that our list worked out for you. It’s always humbling to hear how we’re able to make our customers’ lives easier.

I’m also happy that you found our prices to be affordable and fitting to your needs. We put a lot of work into that, and so I’m glad to hear it’s serving its purpose and helping you out.

Have a great day, and thanks for the review!

Beoordeeld met 5 van de 5 sterren

Exact Data/DataAxle has been a…

Exact Data/DataAxle has been a tremendous asset to our agency and services that we offer for our clients. We value the relationship and continue to find more ways we are able to utilize the services they can offer.

The client support has been superb and they are helpful when we need assistance launching our campaigns. We recommend their services to multiple contacts that inquire with us regarding services that we use.

25 februari 2022
Review zonder uitnodiging
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Antwoord van Exact Data

Hi Aric,

Thank you for taking the time to review us! I’m sure that our client support team will be thrilled to hear this.

We’re always improving our products, so I encourage you to come back and check us out again soon to see what’s new!

Thanks again – we appreciate it!

Beoordeeld met 5 van de 5 sterren

Daisy has been continuously excellent

Daisy has been continuously excellent. There have been some mix-ups with our rather specific lists, and Daisy has always been prompt and worked closely with us to adjust filters and get us the best list possible! We always work with her when working with Exact Data - she's made what can be a stressful list-buying experience much more bearable and we'll continue to work with Exact Data in large part due to her!

1 februari 2023
Review zonder uitnodiging
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Antwoord van Exact Data

Hi C. Lee,

Thanks for your review!

I’m thrilled to hear that our list worked out for you. I’ll be sure to pass that positive feedback off to Daisy. We take a lot of pride in our work, so thank you for taking the time to share how it’s worked out for you. It means a ton to us.

Thanks again,

Beoordeeld met 5 van de 5 sterren

Super Star

This young lady was outstanding. She was very patient and professional. She exceeded my expectation.

10 februari 2023
Review zonder uitnodiging
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Antwoord van Exact Data

Hi Larry!

Thank you so much for your positive review! We really appreciate your kind words and are glad to hear that you had a great experience with us. Thanks again and looking forward to working with you!

Beoordeeld met 5 van de 5 sterren

Daisy is an excellent account manager!!

Daisy is an excellent account manager! She gets the job done quickly and efficiently.

1 februari 2023
Review zonder uitnodiging
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Antwoord van Exact Data

Thank you so much for taking the time to write such a positive review, Daisy. We appreciate your kind words and are so glad that you have been pleased with the service she's provided. We look forward to continuing to assist you with your needs.

Beoordeeld met 5 van de 5 sterren

Plot Twist!

Oh boy.. It has been a roller coaster working with ExactData. However, there is a massive plot twist.

So initially there was a lot of inconveniences that have taken place. I was at first left frustrated and disappointed with the lack of availability and misinformation provided regarding the email list I ordered for $180.

I was initially told that the list of 1000 home buyers was available, only days later find out that it was not.

I was then given three options:

- High income renters who would have high propensity
- Young families with children
- Empty nesters looking to downsize

which apparently are also not available.

You can only imagine my frustration.

The only “option left” was renters with a household income of $300,000 or more.

After I had requested to have it done by that day (which was 2 days later after waiting 4 days for my order), I was told that my order will be delayed until next week.

I was even more frustrated and told them it was unacceptable and that I would be bringing this to the attention of their supervisors.

Finally after all this turmoil of inconveniences, it was later as of this day I finally received my order (1/26/2023).

The representative then gives me a call to let me know (in a very apathetic way) that we are no longer going to do anymore future transactions and tried to shut me down from trying to remedy this when I haven’t done anything wrong…

Surely you can empathize my disappointment with those two representatives I had to deal with.

I was then forwarded to their supervisor and I just gotta say, he took care of the matter within SECONDS! To top it all off, he will be my point-in-contact from this day forth.

Went from 0 stars to 5 stars, thank you Kevin Dwyer!

Just make sure whoever you are dealing with is someone who cares and will look out for you.

Beware of Kristen Buck and Carli Stisco as they tended me poorly. Although I will be fair, Kristen did follow up with me quickly, but outside that, she and carli were unprofessional.

How’s that for a plot twist lol

26 januari 2023
Review zonder uitnodiging
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Antwoord van Exact Data

Thank you for taking the time to leave us a review. We appreciate all feedback, both positive and negative, as it helps us continue to improve our services. We are sorry to hear you had a mixed experience (and thankful it Kevin went above and beyond to assist).

We take customer service very seriously and want to ensure everyone has the best experience possible. If you'd like to discuss your experience further, please do not hesitate to contact us.

Thank you again for your feedback.

Beoordeeld met 5 van de 5 sterren

Excellent, proactive communication

Daisy is an excellent, thorough and proactive communicator that goes above and beyond to ensure client satisfaction.

20 januari 2023
Review zonder uitnodiging
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Antwoord van Exact Data

Thank you so much for your kind words! We are so pleased to hear that you had a positive experience with us. We strive to provide excellent customer service and are delighted to hear that we have met your expectations. We look forward to seeing you again soon!

Beoordeeld met 5 van de 5 sterren

good advice and fast service

good advice and fast service! Jason was helpful and shared information quickly and followed up!

10 januari 2023
Review zonder uitnodiging
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Antwoord van Exact Data

Thanks for leaving us a review, Nina! I'm so glad Jason was able to meet your expectations. We look forward to working with you again soon.

Beoordeeld met 5 van de 5 sterren

Jason was outstanding

Jason was outstanding. When he came back with pricing that nearly knocked me off my chair, he came up with a solution for me that worked within my budget. And when there was an error with delivery on a list, he got right on it and made it right in the same day. I would highly recommend him and will definitely be reaching back out to him when I have additional needs.

9 januari 2023
Review zonder uitnodiging
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Antwoord van Exact Data

Hi Micheal! Thank you so much for taking the time to leave us a review. We love to hear from our customers, especially when we've made a positive impact. I'm looking forward to sharing your review with Jason and the team. We can't wait to hear from you again!

Beoordeeld met 4 van de 5 sterren

Great Experience!

Brad Haxton was very helpful and patient.

20 december 2022
Review zonder uitnodiging
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Antwoord van Exact Data

Thanks for the Review, Sal! We hope to work with you again soon!

Beoordeeld met 5 van de 5 sterren

All went well

All went well. My questions were answered, and I was able to complete everything easily and quickly.

13 december 2022
Review zonder uitnodiging
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Antwoord van Exact Data

We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

Beoordeeld met 5 van de 5 sterren

Jason was extremely helpful

Jason was extremely helpful, knowledgeable and patient. He has a very friendly disposition which is severely lacking today. It's always great dealing with a company that has exceptional customer service.

8 december 2022
Review zonder uitnodiging
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Antwoord van Exact Data

Hi Lisa! We appreciate the fantastic review and are glad you had a great experience with Jason. Thanks again for your business and we look forward to working with you again soon.

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