Express Estate Agency Reviews 

5.311
•
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Joe was kind and considerate from the start. He kept me informed all the way and explained everything clearly throughout the process of selling my mum’s house. He was quick to respond when I left mess... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Not sure id recommend. They dont do the viewings, they take an extortionate fee, theyre majorly behind on progress, theyd always ring me days or even weeks later with information I already knew. I don... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Jess was clear and concise in explaining why, what and how Express can provide a 30 day sale service. She answered questions in plain English which is helpful. She had done her homework and applied it... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We can’t thank Robert enough for all his help throughout the whole process of buying our first home. He has been fantastic from start to finish, always keeping us updated with any news and making su... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Makelaars

Informatie afkomstig van verschillende externe bronnen

Do you want to sell your house — and not just be on the market? Proudly built upon great service, great success and no sale no fee – by choosing the Express Estate Agency, you will benefit from a very progressive, forward-thinking, proactive and nationwide Estate Agent that offers enormous advertising for your property, a 24/7 Enquiry Line and only deals with buyers in a position to proceed. We can help everyone and selling your home doesn't need to be a long, drawn-out and painful experience. Whether you are just wanting to sell, and don't want the trauma of 6-12+ months on the market, (with endless viewers who may simply be wasting your time), or if you are in need of a faster sale, we have the solution that will suit your needs.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 84% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,4

Alle reviews

(5.311)

565 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

James was very friendly

James was very friendly, professional and helpful throughout the process. Communication was excellent, and he made everything straightforward and stress-free. We are very happy with the service and would highly recommend him. Thank you, James!

6 september 2026
Review zonder uitnodiging
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Antwoord van Express Estate Agency

Thanks so much for your fantastic review Magdalena. We’re really pleased you had such a positive experience and that James was able to make the process easy and stress-free. We’ll be sure to pass your kind words on to James.

Thanks again for your lovely feedback and recommendation!

Best wishes,

Liv 🏠

Beoordeeld met 5 van de 5 sterren

I had a good conversation with…

I had a good conversation with Samantha. We are feeling a lot better about our house sale

15 september 2026
Review zonder uitnodiging
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Antwoord van Express Estate Agency

Thanks so much for your review Nigel. We’re really pleased you had a good experience and that Samantha was able to give you some reassurance. Wishing you all the best with your house sale.

Best wishes,

Jess 🏠

Beoordeeld met 5 van de 5 sterren

Olivia Tinney came back from vacation…

Olivia Tinney came back from vacation and sold our house within 3 hours! Amazing.

14 september 2026
Review zonder uitnodiging
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Antwoord van Express Estate Agency

Thanks so much for your wonderful review Stuart. We’re so pleased we could help get your home sold so quickly and will pass on your kind words to Olivia.

It was a pleasure helping you, and we really appreciate you taking the time to share your experience!

Best wishes,

Jess 🏠

Beoordeeld met 4 van de 5 sterren

Lovely lady Nicola to deal with

Lovely lady Nicola to deal with
Very informative and helpful

6 augustus 2026
Review zonder uitnodiging
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Antwoord van Express Estate Agency

Thank you so much for your kind review Susan.

We’re delighted to hear that you found Nicola lovely to deal with and that she was informative and helpful. We will be pleased to pass on your lovely feedback to her.

We really appreciate you taking the time to share your feedback.

Best wishes,

Jess 🏠

Beoordeeld met 5 van de 5 sterren

Daisy was very clear and concise….Spoke…

Daisy was very clear and concise….Spoke throughout with a confident tone

14 september 2026
Review zonder uitnodiging
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Antwoord van Express Estate Agency

Thank you so much for your review Michael. We really appreciate you taking the time to share your feedback.

Best wishes,

Jess 🏠

Beoordeeld met 1 van de 5 sterren

Absolutely useless on the market Feb…

Absolutely useless on the market Feb 26, sale been going through since now September heard 3-4 time's from an agent with nothing??
When I asked to speak to the top boss told rudly there is no one? Can't believe they want 4/5k F nothing how do I get out of this highway robbery

14 september 2026
Review zonder uitnodiging
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Antwoord van Express Estate Agency

Thank you for your feedback Andrew. We’re pleased to hear that a sale has been agreed on your property, although we’re sorry to hear that you feel the communication and service during the process have fallen short of your expectations.

At present, we have been unable to identify a customer or property matching the details provided in this review. We have contacted you privately through Trustpilot to request your name and property details so that we can verify the transaction and investigate the concerns you have raised.

We take all feedback seriously and would welcome the opportunity to look into this properly. Please respond to our private request so we can assist you further.

Best wishes,

Jess 🏠

Beoordeeld met 4 van de 5 sterren

Beth was very responsive and helpful

Beth was very responsive and helpful

11 september 2026
Review zonder uitnodiging
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Antwoord van Express Estate Agency

Thank you so much for your wonderful review Dorothy, and congratulations on completing the sale of your home.

We’re delighted to hear that you found Beth so responsive and helpful throughout the process. We’ll of course make sure we pass your lovely feedback on to Beth.

It was a pleasure helping you with your sale, and we wish you all the very best for the future!

Best wishes,

Jess 🏠

Beoordeeld met 5 van de 5 sterren

Was clear with instructions

Was clear with instructions
A good listener
Prompt response to requests

1 september 2026
Review zonder uitnodiging
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Antwoord van Express Estate Agency

Thank you so much for your lovely review Mark. It was a pleasure helping you, and we're delighted we’ve got your sale agreed, what fantastic news!

Best wishes,

Jess 🏠

Beoordeeld met 5 van de 5 sterren

We had a good chat with Ben

We had a good chat with Ben. He went through all the options.
It just wasn't right for us at this moment in time. It could be something we revisit.
Ben was honest and factual in his thoughts and I respect that.
Kind regards

Nick

10 september 2026
Review zonder uitnodiging
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Antwoord van Express Estate Agency

Thank you for your lovely review, Nick, and for taking the time to share your experience.

We’re really pleased to hear you had a positive conversation with Ben and that you felt he was honest, factual and took the time to talk you through all of your options.

We completely understand that the timing wasn’t right for you at this moment, and we’d be delighted to speak again should you decide to revisit things in the future.

Thank you again for your kind words, they’re very much appreciated!

Best wishes,

Liv 🏠

Beoordeeld met 5 van de 5 sterren

Olivia at Express Estate Agency

We were just going to switch back to a local estate agent and then like an angel, Olivia appeared. We had had zero viewings in about 6 weeks, then one call with Olivia and everything changed. 6 viewings in 2 weeks! What an absolute diamond.

Phone calls and updates were lacking... then came Olivia and we were touching base weekly.

We had an offer which we were close to accepting and Olivia advised that we we negotiate higher - brilliant.
We had an offer were they wished us to withdraw the property - again brilliant advise from Olivia was NOOOO - don't do that.

Can't speak highly enough of her. I'm just so sad that it wasn't her that spoke with the successful offer people but your brilliant team (and Josh) picked up and wrapped it up like an Xmas present.

Whatever happens next pre contract - we are delighted.
11/10 for Olivia

10 september 2026
Review zonder uitnodiging
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Antwoord van Express Estate Agency

What a wonderful review! Thank you so much for taking the time to share your experience Chris.

It genuinely means the world to hear that Olivia and Josh were able to make such a difference and that you felt they were in your corner, giving you the advice and reassurance you needed.

We couldn’t be prouder of them for picking things up and helping to get your sale agreed. We’ll of course pass on your wonderful feedback to them, they will be delighted.

Thank you again for your incredibly kind words. Sellers like you are exactly why we love what we do!

Wishing you all the best,

Jess 🏠

Beoordeeld met 4 van de 5 sterren

Well informed and professional

9 september 2026
Review zonder uitnodiging
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Antwoord van Express Estate Agency

Thank you so much for the review Richard. We’re really pleased you had such a positive experience with us and we truly appreciate you taking the time to share your feedback.

Best wishes,

Jen 🏠

Beoordeeld met 5 van de 5 sterren

Helpful and a different angle on selling

Very clear, helpful and informative - Definitely a different angle on selling a property

9 september 2026
Review zonder uitnodiging
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Antwoord van Express Estate Agency

Thank you so much for your fantastic review David. We’re delighted you found our approach clear and helpful.

We really appreciate you taking the time to share your experience.

Best wishes,

Liv 🏠

Beoordeeld met 5 van de 5 sterren

Very informative call

Very informative call - Explained the full procedure - approach - expectations of the service.

9 september 2026
Review zonder uitnodiging
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Antwoord van Express Estate Agency

Thank you so much for your review Stephen. We’re really pleased you found our conversation helpful and informative.

We really appreciate you taking the time to leave us such kind feedback.

Best wishes,

Liv 🏠

Beoordeeld met 5 van de 5 sterren

Rihanna was knowledgeable professional…

Rihanna was knowledgeable professional and was really helpful with letting us know the options available to us.

7 september 2026
Review zonder uitnodiging
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Antwoord van Express Estate Agency

Thank you so much for your lovely review Claire. We’re really pleased to hear you had such a positive experience with us.

We really appreciate you taking the time to share your feedback and will will be delighted to pass this onto Rhianna.

Best wishes,

Jen 🏠

Beoordeeld met 3 van de 5 sterren

Cameron was very polite.

Cameron was very polite and knowledgeable, though I do think that the initial letter was a little misleading to draw you in.

8 september 2026
Review zonder uitnodiging
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Antwoord van Express Estate Agency

Thank you for your review Roger. We're pleased to hear you found Cameron polite and knowledgeable.

We appreciate your feedback and we'll take this on board going forward.

Best wishes,

Jess 🏠

Beoordeeld met 5 van de 5 sterren

Would recommend

Great communication. When I accepted an offer, the sale was complete within 10 weeks with minimal issues. I dealt with Olivia and Ryan who were both fantastic. I’d recommend again.

8 september 2026
Review zonder uitnodiging
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Antwoord van Express Estate Agency

Thank you so much for your lovely review Natalie.

It was an absolute pleasure helping you through your sale, and we’re so pleased to hear everything went smoothly and was completed within 10 weeks.

Olivia and Ryan will be delighted to hear your kind words. We really appreciate you taking the time to share your experience and for recommending us.

Wishing you all the very best for the future,

Jess 🏠

Beoordeeld met 5 van de 5 sterren

Friendly staff and quick response

Friendly staff and quick response

3 september 2026
Review zonder uitnodiging
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Antwoord van Express Estate Agency

Thank you so much for your lovely review Kashmiri.

It’s great to hear you had a positive experience with our team, and we really appreciate your kind feedback.

Best wishes,

Jess 🏠

Trustpilot beoordeelt deze review in overeenstemming met ons rapportageproces.

Beoordeeld met 5 van de 5 sterren

Very informative.

2 september 2026
Review zonder uitnodiging
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Antwoord van Express Estate Agency

Thank you for your review Carol. We’re delighted to hear you found the information helpful and informative.

We really appreciate your feedback and support!

Best wishes,

Liv 🏠

Beoordeeld met 5 van de 5 sterren

Fast service

Fast service,

2 september 2026
Review zonder uitnodiging
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Antwoord van Express Estate Agency

Thank you for your 5 star review Steve.

We’re delighted you were happy with the swift service and really appreciate you taking the time to share your feedback.

Best wishes,

Jess 🏠

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