Express Estate Agency Reviews 

5.311
•
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Joe was kind and considerate from the start. He kept me informed all the way and explained everything clearly throughout the process of selling my mum’s house. He was quick to respond when I left mess... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Not sure id recommend. They dont do the viewings, they take an extortionate fee, theyre majorly behind on progress, theyd always ring me days or even weeks later with information I already knew. I don... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Jess was clear and concise in explaining why, what and how Express can provide a 30 day sale service. She answered questions in plain English which is helpful. She had done her homework and applied it... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We can’t thank Robert enough for all his help throughout the whole process of buying our first home. He has been fantastic from start to finish, always keeping us updated with any news and making su... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Makelaars

Informatie afkomstig van verschillende externe bronnen

Do you want to sell your house — and not just be on the market? Proudly built upon great service, great success and no sale no fee – by choosing the Express Estate Agency, you will benefit from a very progressive, forward-thinking, proactive and nationwide Estate Agent that offers enormous advertising for your property, a 24/7 Enquiry Line and only deals with buyers in a position to proceed. We can help everyone and selling your home doesn't need to be a long, drawn-out and painful experience. Whether you are just wanting to sell, and don't want the trauma of 6-12+ months on the market, (with endless viewers who may simply be wasting your time), or if you are in need of a faster sale, we have the solution that will suit your needs.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 84% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,4

Alle reviews

(5.311)

565 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Daniel was clearly well informed and…

Daniel was clearly well informed and answered any questions well

23 september 2026
Review zonder uitnodiging
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Antwoord van Express Estate Agency

Thank you so much for your review Shirley. We’re delighted to hear that Daniel was helpful, knowledgeable and able to answer all your questions.

We’ll be sure to pass on your lovely feedback to Daniel, it’s greatly appreciated.

Best wishes,

Jess 🏠

Beoordeeld met 5 van de 5 sterren

Ryan Dillon was a great support to us…

Ryan Dillon was a great support to us in purchasing our first home. His communication was excellent in helping us make an offer on the house. Thank you very much and if we are ever in a position where we are buying/selling again we would use express.

25 augustus 2026
Review zonder uitnodiging
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Antwoord van Express Estate Agency

Thank you so much for your wonderful review Alice.

We are delighted to have helped you through the purchase of your first home, and so pleased to hear that you found Ryan's communication and support helpful throughout the process. We will of course pass on your kind feedback to Ryan.

Wishing you all the best,

Jess 🏠

Beoordeeld met 5 van de 5 sterren

I recently sold my flat

I recently sold my flat, in London with Express Estate Agents. Although it took awhile, their services were impeccable, particularly, the help, advice and support I got from Georgia Corrigan and Richard.I will certainly recommend them.

18 september 2026
Review zonder uitnodiging
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Antwoord van Express Estate Agency

Thank you so much for your review Henry. We’re delighted to hear that you were so pleased with the service you received, and we really appreciate your patience throughout the process.

We’ll be delighted to pass your lovely feedback on to Georgia and Richard, who will be thrilled to know that their help, advice and support made such a positive difference.

Thank you for your recommendation and for choosing us to help sell your home.

Wishing you all the best,

Liv 🏠

Beoordeeld met 5 van de 5 sterren

Ryan from express estate agency

Ryan from express estate agency, was brilliant, helped us all the way even on his days off he was doing his very best to help sort out solicitor issues , I would say he went above and beyond for the service he provided for us a real grafter , he made a really stressful time for us lessen with all his help thank you Ryan

1 september 2026
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Antwoord van Express Estate Agency

Thank you so much for your wonderful review Joanne. We’re absolutely delighted to hear how much Ryan was able to support you and we’re especially pleased that he could help keep everything moving and make the process a little easier for you.

We’ll be delighted to pass your lovely feedback on to Ryan, he’ll be thrilled to know how much his patience and support were appreciated.

Wishing you all the very best in your new home,

Jess 🏠

Beoordeeld met 5 van de 5 sterren

Jamie was a pleasure to deal with

Jamie was patient, knowledgable and kept to the topic. Answered all my questions quickly and efficiently.
The only downside was the phone reception, not your fault I suppose. Mobile phone reception can be notoriously inadequate at times.

23 september 2026
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Antwoord van Express Estate Agency

Thank you so much for your review Michael.

We’re so pleased to hear you had such a positive experience and felt well supported throughout. We really appreciate your kind feedback and will be sure to pass your lovely comments on to Jamie.

We’re sorry to hear the phone reception was a little troublesome, but we’re pleased this didn’t take away from your overall experience. T

Best wishes,

Jess 🏠

Beoordeeld met 5 van de 5 sterren

Actually quite impressed.

Lana certainly knew her field, would be more than happy to deal with her, if we move forward. I’m just waiting the costs outcome from the meeting.

23 september 2026
Review zonder uitnodiging
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Antwoord van Express Estate Agency

Thank you so much for your review Ian. We’re delighted to hear that you found Lana knowledgeable and helpful.

We really appreciate your kind feedback and would be delighted to assist you again should you decide to move forward.

Wishing you all the very best,

Jess 🏠

Beoordeeld met 5 van de 5 sterren

Thank you so much for your help &…

Thank you so much for your help & support Stacey it has been very much appreciated

22 september 2026
Review zonder uitnodiging
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Antwoord van Express Estate Agency

Thank you so much for your lovely review Trace. We’re delighted to hear that you felt supported and well looked after.

We’ll be sure to pass your kind words on to Stacey, who will be very pleased to receive your feedback.

Best wishes,

Liv 🏠

Beoordeeld met 5 van de 5 sterren

Highly recommended

After a less than satisfactory experience with a local estate agent we have been delighted with the efficiency and professionalism of Olivia Tinney. She kept us updated, even when things were a little slow. Highly recommended.

22 september 2026
Review zonder uitnodiging
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Antwoord van Express Estate Agency

Thank you so much for your wonderful review Ginny. We’re delighted to hear that you were so pleased with the efficiency and professionalism of Olivia throughout the sale of your home. It's incredibly important to us to keep our clients informed at every stage of their sale, especially when the process takes a little longer than expected.

We’ll be delighted to pass your lovely feedback on to Olivia. Thank you for your recommendation and for choosing us to sell your home.

Best wishes,

Jess 🏠

Beoordeeld met 5 van de 5 sterren

Ami helped us so much kept us informed…

Ami helped us so much kept us informed at every stage

17 september 2026
Review zonder uitnodiging
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Antwoord van Express Estate Agency

Thank you so much for your wonderful review Phill. We’re delighted to hear that Amy was able to help you throughout the sale of your home and kept you informed at every stage.

We really appreciate your kind feedback and will be happy to pass your lovely comments on to Amy and the team.

Thank you for choosing us!

Jess 🏠

Beoordeeld met 5 van de 5 sterren

Olivia Baynes has been amazing 🤩 the…

Olivia Baynes has been amazing 🤩 the whole team have been fantastic and I would definitely recommend

22 september 2026
Review zonder uitnodiging
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Antwoord van Express Estate Agency

Thank you so much for your wonderful 5 star review Jonathan.

We’re thrilled to hear that you’ve had such a positive experience with us and that the whole team has been fantastic. We’ll be delighted to pass your lovely feedback on to Olivia.

Your kind words and recommendation mean a great deal to us. Thank you for choosing us!

Best wishes,

Jess 🏠

Beoordeeld met 1 van de 5 sterren

Terrible experience from start to…

Terrible experience from start to finish. I was talked into putting our house on the market by on of their sales agents, despite the fact I told her it was a bad time to sell, I was assured that they were selling lots of properties and should put it on. During the time we were on the market we had one viewing with no feedback. I tried countless times to reach our “dedicated agent “ who mostly ignored my emails and calls. When I finally asked them to take it off the market, it took 10 days to get it off rightmove. Then they emailed me telling me if we sell in the next three months, we will owe them the full commission. My advice would be to steer well clear of this awful firm

8 september 2026
Review zonder uitnodiging
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Antwoord van Express Estate Agency

We’re very sorry to hear that your experience did not meet the standard of service we strive to provide. We understand how frustrating it must have been to feel that you weren’t receiving the communication and support you expected.

We take your feedback seriously and are disappointed to hear that we fell short on this occasion. We will be reviewing the points you have raised internally, including the communication throughout your time on the market and the process of removing your property from the portals.

Thank you for taking the time to share your experience. Your feedback is important to us and will help us reflect on where we can improve.

Best wishes,

Liv 🏠

Beoordeeld met 5 van de 5 sterren

Really everything explained well clear…

Really everything explained well clear and concise.

22 september 2026
Review zonder uitnodiging
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Antwoord van Express Estate Agency

Thank you for your review Andrew. We really appreciate you taking the time to share your feedback. It’s great to know you had a positive experience.

Best wishes,

Jess 🏠

Beoordeeld met 5 van de 5 sterren

Great Customer Service…

I found Amy very informative and she answered my questions with great clarity. She has great customer service skills and took the time to explain my choices making sure I understood each stage of a process

21 september 2026
Review zonder uitnodiging
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Antwoord van Express Estate Agency

Thank you so much for your wonderful review Luigi. We’re delighted to hear that you found Amy helpful throughout the process.

We really appreciate your kind words and are so pleased you had such a positive experience with us!

Best wishes,

Sam 🏠

Beoordeeld met 5 van de 5 sterren

Adam seemed very professional and gave…

Adam seemed very professional and gave me concise advice and information on Express’ services.

17 september 2026
Review zonder uitnodiging
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Antwoord van Express Estate Agency

Thanks so much for your review Sarah.

We’re delighted you found the advice helpful and the information clear. We really appreciate you taking the time to leave us a review!

Best wishes,

Liv 🏠

Beoordeeld met 4 van de 5 sterren

Made clear no pressure

Explained how they sell property and how the system works properly.

16 september 2026
Review zonder uitnodiging
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Antwoord van Express Estate Agency

Thanks so much for your review David. We’re really glad we could explain how the process works. Thanks again for taking the time to leave us a review!

Best wishes,

Liv 🏠

Beoordeeld met 5 van de 5 sterren

Difference between on line and traditional estate agents

I was trying to understand the difference between a traditional estate agent and a compared to an online estate agent. The difference was well exp and all my questions were answered.

16 september 2026
Review zonder uitnodiging
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Antwoord van Express Estate Agency

Thanks so much for your 5 review! We’re really glad we could help explain the differences and answer all your questions. Thanks again for taking the time to leave us a review!

Best wishes,

Liv 🏠

Beoordeeld met 5 van de 5 sterren

Very very good from start to finish

Very very good from start to finish. Georgia Corrigan was handling the sale of our property and she is absolutely amazing. Very patient and efficient throughout the process.
We are a property owners and now I am 100% sure that if I want to buy or sell any property, Express Estate Agent, will be my first and last choice.
Thank you very much.

15 september 2026
Review zonder uitnodiging
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Antwoord van Express Estate Agency

Thanks so much for your fantastic review. We’re so pleased to hear you had such a positive experience from start to finish. We’ll definitely pass your lovely feedback on to Georgia.

It means a lot to know you’d choose us again in the future. Thanks again for your kind words and support!

Best wishes,

Jess 🏠

Beoordeeld met 1 van de 5 sterren

The worst estate agent I’ve ever used

The worst estate agent I’ve ever used, terrible communication, Anderson Bailey eventually stopped replying to my emails. Out of interest I submitted an enquiry to see what a potential buyer got (answer - nothing, no phone call no follow up at all). We had one viewing who turned up at our door without us being told. Despite only ever having one viewing with them in our final email from Anderson apparently there were 5 people to whom they introduced the property, one of whom was myself who was never contacted, but clearly there were 3 other leads who never converted. Useless company, don’t waste your time like we did

15 september 2026
Review zonder uitnodiging
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Antwoord van Express Estate Agency

We’re sorry to read your comments Lani. However, we’re currently unable to identify a customer or property matching the circumstances described in this review.

We have requested through Trustpilot that you verify your name and property details so that we can investigate the concerns you have raised, but we have yet to receive this information.

We take all genuine feedback seriously and would welcome the opportunity to look into your experience. Please respond to our private request so we can verify the details and investigate this properly.

Many thanks,

Jess 🏠

Beoordeeld met 5 van de 5 sterren

My experience with express estate…

My experience with express estate agency has been positive and easy, Ryan has been very helpful and I would definitely use them again if the need arose.

15 september 2026
Review zonder uitnodiging
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Antwoord van Express Estate Agency

Thanks so much for your wonderful review Lyn. We’re so pleased to hear you had a positive and easy experience, and that Ryan was able to help along the way. We’ll be sure to pass on your kind words.

We’d be delighted to help again in the future.

Wishing you all the best,

Jess 🏠

Beoordeeld met 5 van de 5 sterren

Easy to wrk with and very helpful…

Easy to wrk with and very helpful definitely recommend to use

15 september 2026
Review zonder uitnodiging
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Antwoord van Express Estate Agency

Thanks so much for your review Stu. We’re really glad you found us easy to work with and helpful. We really appreciate your recommendation and taking the time to share your feedback!

Best wishes,

Jess 🏠

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