Joe was kind and considerate from the start. He kept me informed all the way and explained everything clearly throughout the process of selling my mum’s house. He was quick to respond when I left mess... Toon meer
Bedrijf heeft geantwoord
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Not sure id recommend. They dont do the viewings, they take an extortionate fee, theyre majorly behind on progress, theyd always ring me days or even weeks later with information I already knew. I don... Toon meer
Bedrijf heeft geantwoord
Jess was clear and concise in explaining why, what and how Express can provide a 30 day sale service. She answered questions in plain English which is helpful. She had done her homework and applied it... Toon meer
Bedrijf heeft geantwoord
We can’t thank Robert enough for all his help throughout the whole process of buying our first home. He has been fantastic from start to finish, always keeping us updated with any news and making su... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Do you want to sell your house — and not just be on the market? Proudly built upon great service, great success and no sale no fee – by choosing the Express Estate Agency, you will benefit from a very progressive, forward-thinking, proactive and nationwide Estate Agent that offers enormous advertising for your property, a 24/7 Enquiry Line and only deals with buyers in a position to proceed. We can help everyone and selling your home doesn't need to be a long, drawn-out and painful experience. Whether you are just wanting to sell, and don't want the trauma of 6-12+ months on the market, (with endless viewers who may simply be wasting your time), or if you are in need of a faster sale, we have the solution that will suit your needs.
Contactgegevens
4,4
Uitstekend
5K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 84% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Elliot was polite
Elliot was polite , professional and responsive
28 september 2026
Review zonder uitnodiging
Antwoord van Express Estate Agency
Thank you for your lovely review Rebecca.
We’re really pleased to hear you had a positive experience and you found Elliott helpful. Your feedback means a lot to us.
Best wishes,
Liv 🏠
Antwoord van Express Estate Agency
Thank you so much for your review Serwan.
We’re delighted to hear that everyone was helpful and that you had a positive experience with our team.
We really appreciate your kind feedback and wish you all the best!
Jess 🏠
Not sure id recommend
Not sure id recommend. They dont do the viewings, they take an extortionate fee, theyre majorly behind on progress, theyd always ring me days or even weeks later with information I already knew. I dont think theyre any better than a high street agent.
3 oktober 2026
Review zonder uitnodiging
Antwoord van Express Estate Agency
Thanks for your feedback Sanne, and congratulations again on completing your sale.
We were delighted to be able to secure a buyer on your home within just three days and see the transaction through to completion.
We’re sorry to hear that some aspects of the communication and progress updates did not meet your expectations.
Solicitors may receive updates directly before they reach us, meaning you may sometimes have received information before we were able to update you. Nevertheless, we appreciate your comments and will take them on board as we continue to improve our service.
We wish you all the best in your new home.
Jess 🏠
Avoid! Thieves!
Worst estate agency I have ever worked with. They tell you they can sell your home. I understand how they do it now because they keep dropping the price of your house without your consent so you get lower offers just so they can make some money. They stole money from me! I was told I had to send £150 for solicitor documents which they took and then they removed my house off the market without speaking to me. They are thieves, you need to avoid them at any cost. Do not list your home with them because they will do whatever they want with it. Your say does not matter. They will continuously hound you and bombard you with calls to get what they want and when you don’t answer they’ll just change it to what they want anyway.
Even told them I did not want my house taken off the market as I thought it was done by mistake but they don’t respond. They are thieves, liars and only look out for themselves.
As you can see below they say they have attempted contact but no one has even tried. They don’t even provide a simple email address for me to send an email to trying to fix the issues. They can’t find any details as they say on every negative review to avoid blame. They’re full of lies.
3 oktober 2026
Review zonder uitnodiging
Antwoord van Express Estate Agency
We’re unable to identify any customer or property matching the circumstances described in this review.
We take all customer concerns seriously and are always happy to investigate and address any issues appropriately. We have contacted you privately through Trustpilot to request the correct details, but without this information we cannot identify the transaction or investigate the concerns raised.
Please respond to our private request with the relevant details so we can look into this fully and assist you.
Best wishes,
Jess 🏠
I’m very happy for the service thank you
I’m very happy for the service thank you
1 oktober 2026
Review zonder uitnodiging
Antwoord van Express Estate Agency
Thank you so much for your feedback Valon.
We’re delighted to hear you were very happy with our service. It was a pleasure helping you, and we really appreciate you taking the time to leave this review.
Best wishes,
Liv 🏠
Very Professional
It was on time, to the point with very little waffle. Rhianna Clarkson had done her research and spoke with good knowledge of the market and the process
1 oktober 2026
Review zonder uitnodiging
Antwoord van Express Estate Agency
Thank you so much for your lovely review Tim. We’re delighted to hear that you found the service punctual, clear and informative.
We’ll be sure to pass your kind comments on to Rhianna. We really appreciate you taking the time to share your experience.
Best wishes,
Jess 🏠
Great online zoom meeting
Great meeting with Leva online zoom.meeting. she explained options for me and gave me all the info needed to inform my partner and included prices etc. also emailed straight after meeting confirming these details.
1 oktober 2026
Review zonder uitnodiging
Antwoord van Express Estate Agency
Thank you so much for your review Jane.
We’re delighted to hear you found the meeting helpful and that everything was clearly explained, including the options and pricing. It’s great to know the follow-up email was useful too.
We really appreciate your feedback.
Best wishes,
Liv 🏠
Expr3ss nowledgeable and professional
Samantha was pleasant to deal with and very professional. She answered all our questions knowledgeably, with good oversight and understanding of problems we've had with our existing agent.
We have two weeks left on our existing contract, at which time we will be looking for a new agent. We intend to do some improvement/refurbish work and once completed, we intend to get back in touch with Express Offers to put the property back on the market, around the end of October.
29 september 2026
Review zonder uitnodiging
Antwoord van Express Estate Agency
Thank you so much for your lovely review Kevin.
We’re delighted to hear that you found Samantha knowledgeable, professional and helpful.
We really appreciate you taking the time to share your experience and look forward to hopefully working with you when you’re ready to bring your property back to the market. Best of luck with the improvements!
Jess 🏠
V empathetic and knowledgeable about…
V empathetic and knowledgeable about thd market.explained everything well and listened to my sale details
30 september 2026
Review zonder uitnodiging
Antwoord van Express Estate Agency
Thank you so much for your wonderful review Edwina.
We really appreciate your kind words and are pleased to hear that you found our service helpful, clear, and informative. It was a pleasure assisting you, and we truly appreciate your feedback.
Best wishes,
Liv 🏠
Jamie was really clear in all aspects…
Jamie was really clear in all aspects of her thinking on how to improve the chances of a sale, knowledgeable and professional without hard sell is great.
30 september 2026
Review zonder uitnodiging
Antwoord van Express Estate Agency
Thank you so much for your lovely review. We’re delighted to hear that you found the service clear, professional and informative. We really appreciate your feedback and are pleased Jamie could provide helpful advice.
Best wishes,
Jess 🏠
Daisy was super friendly.
Daisy was super friendly, informative and comprehensible. This was my first experience in trying to sell a property and Daisy explained the process so clearly for me.
29 september 2026
Review zonder uitnodiging
Antwoord van Express Estate Agency
Thank you so much for your lovely feedback Gemma.
We’re so pleased to hear you had a positive experience and found Daisy friendly, informative and easy to understand. We really appreciate you taking the time to share your experience and wish you all the best with your sale!
Jess🏡
Very Good
Very informative in a professional manner.
Explained what we needed to know in layman's terms.
29 september 2026
Review zonder uitnodiging
Antwoord van Express Estate Agency
Thank you for your feedback Neil. We’re delighted to hear that you found our service informative and professional, and that we were able to explain everything clearly.
We really appreciate you taking the time to share your experience.
Best wishes,
Liv 🏠
Olivia was very helpful over the whole…
Olivia was very helpful over the whole process of our buying our home, providing us with updates and chasing information where required. She was always quick at responding and sorting out things within hrr control, and enabled efficient communication with the sellers.
25 september 2026
Review zonder uitnodiging
Antwoord van Express Estate Agency
Thank you so much for your kind feedback Hannah.
We’re delighted to hear that Olivia was so helpful throughout your home-buying journey, keeping you updated, responding quickly and helping to keep communication flowing with the sellers. We will delighted to pass on your feedback to Olivia.
We really appreciate you taking the time to share your experience, and congratulations on your new home! 🏡🔑
Friendly informative service
29 september 2026
Review zonder uitnodiging
Antwoord van Express Estate Agency
Thank you for your feedback Polly. We’re delighted to hear you found our service friendly and informative. We really appreciate you taking the time to leave us a review.
Best wishes,
Liv 🏠
Amy Knowelden was very friendly and…
Amy Knowelden was very friendly and professional. Gave some good advise. We will be looking to go ahead and use her services in due course.
29 september 2026
Review zonder uitnodiging
Antwoord van Express Estate Agency
Thank you so much for your lovely feedback Catalin. We’re delighted to hear that you found Amy friendly, professional and helpful.
We really appreciate your kind words and look forward to hopefully working with you in the future!
Best wishes,
Jess 🏠
5 stars for Robert!
We can’t thank Robert enough for all his help throughout the whole process of buying our first home. He has been fantastic from start to finish, always keeping us updated with any news and making sure we fully understood everything along the way.
He’s been so friendly, helpful and approachable, and has made what could have been a stressful process feel so much easier. We really appreciate everything he’s done for us thank you, Robert!
29 september 2026
Review zonder uitnodiging
Antwoord van Express Estate Agency
Thank you so much for such a lovely review! We’re absolutely delighted to hear that Robert was able to make your first home-buying experience feel easier and less stressful.
Keeping you informed and making sure you felt comfortable and understood throughout the process is exactly what we aim for. We will of course pass on your kind feedback to Robert.
Congratulations on your first home, and we wish you many happy years there 🏠🔑
Found Nik very clear in explanations
Found Nik very clear in explanations
29 september 2026
Review zonder uitnodiging
Antwoord van Express Estate Agency
Thank you so much for your review Kirsten. We’re delighted to hear that you found Nik clear and helpful in explaining everything. We really appreciate you taking the time to share your feedback.
Best wishes,
Jess 🏠
Jess was very knowledgeable and open
Jess was very knowledgeable and open
28 september 2026
Review zonder uitnodiging
Antwoord van Express Estate Agency
Thank you so much for your kind review. We’re delighted to hear that you found Jess knowledgeable and open.
We really appreciate you taking the time to share your feedback and wish you all the best.
Liv 🏠
Extremely disappointed with Express…
Extremely disappointed with Express Agency and would not recommend based on our experience so far. We feel completely misled by what we were told when we signed up compared with what we are being told now that the sale is being handled by someone else. We were given confidence that our property was realistically worth what we were aiming for, only to later be told that this may not be achievable and that the lack of interest means we should be happy with a much lower offer. What makes this even more frustrating is that the current buyers had already approached us through another estate agent before we instructed Express Agency, so we are struggling to understand what value we have actually received for the money we are paying. We are now left feeling that we were given unrealistic expectations simply to secure our business, and we are seriously considering pulling out. A very disappointing experience from start to finish.
28 september 2026
Review zonder uitnodiging
Antwoord van Express Estate Agency
Thanks for your feedback Beth. We’re sorry to hear you feel disappointed with your experience.
We’re unable to identify the transaction from the information provided, so we would genuinely welcome the opportunity to look into the concerns you have raised.
Our advice is always based on the information and market conditions available at the time. Market conditions can change, and buyer demand can fluctuate during marketing, so we regularly review feedback and interest levels to ensure our clients have realistic and up to date advice throughout the process.
We’re always happy to discuss any concerns directly and ensure that our clients feel fully informed and supported throughout their sale. Please contact us directly with your property details so we can identify and review what happened and better understand your experience and assist where we can.
Best wishes,
Jess 🏠
GDPR Rule Breakers
This company is unbelievable. After complaining about them breaching my previous estate agents contract by advertising early they have now responded to my Trustpilot review by saying 'if i am a genuine customer of theirs, then please call and talk to a manager'. I called and they greeted me by calling me by my first name, how have they still got my personal details after asking them to delete my account in line with GDPR. This company cannot be trusted to apply by any legal rules.
28 september 2026
Review zonder uitnodiging
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