Express Estate Agency Reviews 

5.311
•
TrustScore 4.5 uit 5

4,4

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Joe was kind and considerate from the start. He kept me informed all the way and explained everything clearly throughout the process of selling my mum’s house. He was quick to respond when I left mess... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Not sure id recommend. They dont do the viewings, they take an extortionate fee, theyre majorly behind on progress, theyd always ring me days or even weeks later with information I already knew. I don... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Jess was clear and concise in explaining why, what and how Express can provide a 30 day sale service. She answered questions in plain English which is helpful. She had done her homework and applied it... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We can’t thank Robert enough for all his help throughout the whole process of buying our first home. He has been fantastic from start to finish, always keeping us updated with any news and making su... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Makelaars

Informatie afkomstig van verschillende externe bronnen

Do you want to sell your house — and not just be on the market? Proudly built upon great service, great success and no sale no fee – by choosing the Express Estate Agency, you will benefit from a very progressive, forward-thinking, proactive and nationwide Estate Agent that offers enormous advertising for your property, a 24/7 Enquiry Line and only deals with buyers in a position to proceed. We can help everyone and selling your home doesn't need to be a long, drawn-out and painful experience. Whether you are just wanting to sell, and don't want the trauma of 6-12+ months on the market, (with endless viewers who may simply be wasting your time), or if you are in need of a faster sale, we have the solution that will suit your needs.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 84% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,4

Alle reviews

(5.311)

565 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Outstanding Service

Joe was kind and considerate from the start. He kept me informed all the way and explained everything clearly throughout the process of selling my mum’s house. He was quick to respond when I left messages and answered any questions clearly. He made the experience so calm. Express agency are highly professional and would strongly recommend them. Thank you for all your help.

12 oktober 2026
Review zonder uitnodiging
Logo Express Estate Agency

Antwoord van Express Estate Agency

Thank you so much for your lovely review Hallj.

We’re delighted to hear that Joe provided such a kind, considerate and professional service throughout the sale of your mum’s house. Keeping you informed and making the process as smooth and stress-free as possible is so important to us, and we’re pleased Joe was able to give you that reassurance. We’ll be sure to pass on your kind words to him.

Thank you for your recommendation and for choosing us. Wishing you and your parents all the best.

Liv 🏠

Beoordeeld met 5 van de 5 sterren

Ben has been very helpful effective and…

Ben has been very helpful effective and efficient! Our photographer didn’t show up Ben arranged for another within 48 hours!

6 oktober 2026
Review zonder uitnodiging
Logo Express Estate Agency

Antwoord van Express Estate Agency

Thank you so much for your review Chris. We’re delighted to hear that you found Ben helpful, effective and efficient, we will of course pass on your kind feedback to Ben.

Best wishes,

Jess 🏠

Beoordeeld met 5 van de 5 sterren

Thanks to Georgia

We would like to thank all of the staff at express estate agency. Especially Georgia, who handled our purchase with professionalism, courtesy and wonderful communication. Many thanks.

9 oktober 2026
Review zonder uitnodiging
Logo Express Estate Agency

Antwoord van Express Estate Agency

Thank you so much for your wonderful review.

We’re delighted to hear that you had such a positive experience purchasing your home. Georgia will be thrilled to know that her professionalism, courtesy and communication made a difference throughout your purchase.

We really appreciate your kind words and wish you all the best in your new home.

Best wishes,

Jess 🏠

Beoordeeld met 2 van de 5 sterren

Ryan was very helpful at the beginning…

Ryan was very helpful at the beginning of the sales process. However, after Adam took over as the sales progressor, communication became very limited.

1 september 2026
Review zonder uitnodiging
Logo Express Estate Agency

Antwoord van Express Estate Agency

Thank you for your feedback Bindhu. We’re pleased to hear that Ryan was helpful in securing your house purchase. We’re sorry to learn that communication became limited afterwards. We understand how important regular updates and clear communication are throughout the sales process, and we apologise that your experience fell short of expectations. We will take on board your feedback as we continue to improve our service.

Wishing you all the best in your new home,

Jess 🏠

Beoordeeld met 5 van de 5 sterren

Great assistance and timing

Great assistance and timing. In particullar I want to thank Finley Brogan for being great help!

8 oktober 2026
Review zonder uitnodiging
Logo Express Estate Agency

Antwoord van Express Estate Agency

Thank you so much for your review.

We’re delighted to hear that you were happy with the assistance and timing of your sale. We’ll be sure to pass your kind words on to Finley, who will be pleased to know his help made a positive difference.

Best wishes,

Jess 🏠

Beoordeeld met 5 van de 5 sterren

Great service

Beth was excellent. She regularly checked in with me and kept me up to date with what was going on. She was actually the one who informed me the sale had been completed- rather than my own solicitor!

9 oktober 2026
Review zonder uitnodiging
Logo Express Estate Agency

Antwoord van Express Estate Agency

Thank you so much for your review Amy.

We’re delighted to hear that Beth provided such excellent service and kept you regularly updated throughout the process. Keeping our clients informed is so important to us, and we’re pleased that Beth made the experience a positive one for you. We’ll be sure to pass on your lovely feedback to her.

Thank you again and we would like to wish you all the best in your new home.

Jess 🏠

Beoordeeld met 1 van de 5 sterren

Are these 5 stars review fake or real?

Are these 5 stars review fake or real? Tried calling all day and no one answers the phone. Then got a SMS to use their website but no response from anyone. Not even when replied to SMS directly!

8 oktober 2026
Review zonder uitnodiging
Logo Express Estate Agency

Antwoord van Express Estate Agency

Thank you for your feedback. We spoke with you last week and made you aware that the property has now sold. We’re sorry to hear you had difficulty getting through to us. We appreciate how important timely communication is and apologise for the inconvenience caused.

Best wishes,

Jess 🏠

Beoordeeld met 1 van de 5 sterren

Our initial interaction with this…

Our initial interaction with this estate agent was very positive, but unfortunately our experience deteriorated significantly after signing the contract.
People were brought to view our house without us being informed, and we were expected to conduct the viewings ourselves. This arrangement was not explained or disclosed when we signed the contract.
Our agent was also repeatedly uncontactable. We raised concerns several times about his lack of feedback, interest and communication, but received no acknowledgement or meaningful response.
Overall, the service was extremely disappointing and felt like a complete waste of time. Based on our experience, we would not recommend this estate agent.

1 juni 2026
Review zonder uitnodiging
Logo Express Estate Agency

Antwoord van Express Estate Agency

Thank you for your feedback Ali. We’re sorry to hear that your experience did not meet your expectations. We will look into the matters you have raised and take your feedback on board to help us improve our service going forward.

We apologise for any frustration caused and appreciate you bringing this to our attention.

Best wishes,

Liv 🏠

Beoordeeld met 5 van de 5 sterren

Very professional easy to work with and…

Very professional easy to work with and georgia absolutely amazing on the ball from start to finish highly recommended *****

7 oktober 2026
Review zonder uitnodiging
Logo Express Estate Agency

Antwoord van Express Estate Agency

Thank you so much for your fantastic review Mr Dean. We’re delighted to hear you found the experience professional and straightforward, and we’ll be sure to pass your lovely comments on to Georgia.

It’s great to know you felt well looked after from start to finish. Thank you for the recommendation, it's truly appreciated.

Best wishes,

Liv 🏠

Beoordeeld met 5 van de 5 sterren

Clear concise explanation of opportunities

Jess was clear and concise in explaining why, what and how Express can provide a 30 day sale service. She answered questions in plain English which is helpful. She had done her homework and applied it to explain opportunities for us.

6 oktober 2026
Review zonder uitnodiging
Logo Express Estate Agency

Antwoord van Express Estate Agency

Thank you so much for your lovely review Bill. We're really pleased that you found the advice helpful and easy to follow.

We always aim to make things as straightforward and personal as possible, so it’s lovely to hear that Jess made you feel well looked after and that the advice was relevant to you.

Thank you again for taking the time to leave such kind feedback, it's very much appreciated.

Best wishes,

Liv 🏠

Beoordeeld met 5 van de 5 sterren

Professional and efficient company

Professional and efficient company. Very satisfied with the service.

6 oktober 2026
Review zonder uitnodiging
Logo Express Estate Agency

Antwoord van Express Estate Agency

Thank you so much for your lovely feedback Lorraine.

We’re delighted to have helped you achieve a successful sale and really appreciate you choosing us to be part of the journey.

We’re so pleased to hear you were happy with the service and found the team professional and efficient. Your feedback is greatly appreciated.

Wishing you all the very best,

Jen 🏠

Beoordeeld met 1 van de 5 sterren

Don’t believe the hype - overpromise and under deliver

The listing showed very few photos - had to ask for more of what was taken to be included and had to ask 3 times
Had to ask twice for for sale sign
Didn’t even tell us re first offer - found out by WhatsApp from potential buyer
Final buyer spent two days trying to get hold of express
Had to ask every day last week for copy of memorandum of sale and still never received it
Asked 3 times for property to be marked as sold and viewing requests to stop - makes me look like I’m not responding when I get a text every day chasing me re viewing requests but express - who control the system know it’s sold but take 5 days and multiple requests to update the system
Our contact Elliot never gets back to us when he says he will and never does what he says he will until I copy in Leva who sold the service to us in the first place
Not worth the money we are paying - over promised and under delivered

28 september 2026
Review zonder uitnodiging
Logo Express Estate Agency

Antwoord van Express Estate Agency

Thank you for your feedback Julie. We’re pleased that a sale has been agreed on your property, but we’re genuinely sorry that your experience with us fell short of expectations. We take your concerns seriously and will look into the issues raised, taking your feedback on board to help improve our service going forward.

Best wishes,

Liv 🏠

Beoordeeld met 4 van de 5 sterren

Honest and helpful

Polite, professional and honest advice provided by Rhianna. Ultimately the service on offer was not suitable for our situation but appreciated the candid advice offered to allow us to make the right decision. Would recommend to anyone who is looking to explore alternative routes to selling their home.

6 oktober 2026
Review zonder uitnodiging
Logo Express Estate Agency

Antwoord van Express Estate Agency

Thank you for taking the time to share your experience Michael. We’re pleased that you appreciated the honest and professional advice. While our service wasn’t the right fit for your particular situation, we’re glad we could offer candid guidance to help you make the decision that was right for you.

We really appreciate your kind words and recommendation, and we wish you all the very best with the sale of your home.

Best wishes,

Jess 🏠

Beoordeeld met 1 van de 5 sterren

Terrible customer service

We were initially happy with the service provided in preparation for our house going on the market.

However, for personal reasons we had to withdraw our house from the market back in July. We asked for all emails to be stopped and they promised to do so.

Since then we are receiving monthly emails with details of a property we had viewed but also, more concerning we keep getting emails advising us on our own property - even though it has been withdrawn for sale.

they said they would change their records and yet they still haven't done so and we continue to get emails

We are concerned therefore about what information is being shared about our own property which is incorrect.

Tried calling them but just get cut off. Tried calling the member of staff direct but get cut off.

The communication since the issue has been diabolical - although they were very quick to tell us of our legal obligations to them should we sell the house within a set period of time.

Getting hold of them is nigh on impossible and i would advise anyone to be wary of using this company because of the reliance on telephone and email communications - which they fail miserably on

6 oktober 2026
Review zonder uitnodiging
Logo Express Estate Agency

Antwoord van Express Estate Agency

Thank you for your feedback David. We’re sorry to hear you’ve been frustrated by the communications you’ve received.

Where someone has previously enquired about or viewed a property, we may send relevant updates, such as price changes, as these can be useful to potential buyers who have expressed an interest. However, if you have asked for these communications to be stopped and this has been missed, we sincerely apologise.

We’ve reviewed the matter and can confirm your details have been updated and all marketing and automated emails have ceased. Sorry for the inconvenience caused.

Best wishes,

Liv 🏠

Beoordeeld met 3 van de 5 sterren

To me they seem like it's just another…

To me they seem like it's just another estate agent at double the price, or apparently they will buy the house for cash only at a greatly reduced price of approx 30%

5 oktober 2026
Review zonder uitnodiging
Logo Express Estate Agency

Antwoord van Express Estate Agency

Thank you for your feedback Neil. We appreciate that selling a property is a significant decision and that there are different options available depending on individual circumstances.

We’re always happy to explain our services clearly so customers can make an informed decision about what’s right for them. We’re sorry that you didn’t feel our service offered the value you were expecting, but we appreciate your feedback and wish you all the best.

Liv 🏠

Beoordeeld met 5 van de 5 sterren

Express by name express by nature

Express Estate Agency certainly live up to their name from the start very responsive kept up to date on all areas

5 oktober 2026
Review zonder uitnodiging
Logo Express Estate Agency

Antwoord van Express Estate Agency

Thank you for your fantastic review Yvonne.

We’re absolutely delighted that we were able to get your home sold so quickly and make the process a positive experience for you. It was a pleasure to help and thank you for choosing us.

Best wishes,

Jess 🏠

Beoordeeld met 5 van de 5 sterren

Thank you Team Express Estate Agency, and thank you, Elliot.

Express Estate Agency were excellent throughout the entire process and worked diligently to secure a buyer for our property. Everyone we dealt with was polite, highly professional, respectful and, above all, approachable.
Elliott, in particular, has been fantastic. We also dealt with several of his colleagues during the process, and I cannot praise the team highly enough. Their professionalism, communication and commitment made the whole experience much easier.

I would definitely recommend Express Estate Agency to anyone looking to sell their home. A big thank you to Elliott and the entire team; keep up the great work!

5 oktober 2026
Review zonder uitnodiging
Logo Express Estate Agency

Antwoord van Express Estate Agency

Thank you so much for such a wonderful review and for taking the time to share your experience Dr Bakir.

We’re absolutely delighted to hear how pleased you were with the service you received from Elliott and the wider team.

Knowing that you felt supported and well looked after throughout the process means so much to us, along with your kind words about the team’s dedication and communication.

We’ve passed your lovely feedback on to Elliott, and he says that you were an absolute pleasure to work with. It’s comments like yours that remind us exactly why we love what we do!

Thank you again for choosing us and for recommending our services. It was a pleasure helping you with your sale, and we wish you all the very best for the future.

Best wishes,

Jess 🏠

Beoordeeld met 5 van de 5 sterren

Charlie was exceptionally pleasant and…

Charlie was exceptionally pleasant and professional and dealt with our agreement in a very timely manner. He had a lovely friendly manner and explained things in simple terms to me. Lovely telephone manner

5 oktober 2026
Review zonder uitnodiging
Logo Express Estate Agency

Antwoord van Express Estate Agency

Thank you so much for your lovely review Helen.

We’re delighted to hear you felt well looked after and that your purchase was explained clearly and handled so smoothly by Charlie. We’ll be sure to pass your kind words on to Charlie, it’s wonderful feedback to receive.

Best wishes,

Jess 🏠

Beoordeeld met 5 van de 5 sterren

Your adviser I spoke to was Amy very…

Your adviser I spoke to was Amy very helpful and the advice I was given was very good so I am very pleased with everything thank you

5 oktober 2026
Review zonder uitnodiging
Logo Express Estate Agency

Antwoord van Express Estate Agency

Thank you so much for your lovely review Heather.

We’re delighted to hear that Amy was so helpful and that you were pleased with the advice you received. We’ll be sure to pass your kind feedback on to her.

Thank you once again, we’re very pleased we could help.

Best wishes,

Jess 🏠

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer