I had my first driving lesson with Manmeet and I honestly couldn’t have asked for a better instructor! He was so patient, calm and encouraging, and made me feel really confident behind the wheel. He... Toon meer
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Thank you for an enjoyable relaxing educational driving experience. I wish you all the best and have a good day. Although the lesson had to be rescheduled by Amera it worked out well in the end. The v... Toon meer
Bedrijf heeft geantwoord
Really disappointing experience. I booked a £74 lesson and the first instructor cancelled less than 24 hours beforehand. I used the credit to book another instructor, who also cancelled at short not... Toon meer
Bedrijf heeft geantwoord
My driving instructor Saffina is the best.Saffina is kind, patient and thorough in explaining and guiding me on how to handle the steering and controlling the car, and keeping the road safety rules wh... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
EzLicence is a marketplace that connects Driving Instructors with learner drivers. EzLicence emphasises transparency, providing people learning to drive with access to top-rated instructors and clear pricing structures. People learning to drive can browse instructors, check availability and book driving lessons in real-time.
Contactgegevens
Verenigd Koninkrijk
- support@ezlicence.co.uk
- ezlicence.co.uk
4,4
Uitstekend
472 reviews
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Heeft 76% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Good website. Worked perfectly for me
It was hard to trust a website out of nowhere and pay for the driving sessions with someone you do not know. Anyway, I trusted my gut and paid and it worked. This is a good website to find a good instructor and book yourself for the time you need.
The only problem is that if you book your session or test with someone, you won't have access to their phone number until (I guess) 6 hours before the first session. Anyway, I did not try to contact their support team to see if they can help me or not.
Overall, I found a good instructor (Shera for Tottenham), and booked my sessions and test and I passed. Happy
9 september 2026
Review zonder uitnodiging
Antwoord van EzLicence
Hi Nima, thank you for sharing your experience! 😊 We’re delighted to hear that EzLicence helped you find Shera, book your lessons and test, and ultimately achieve a successful result.
Most importantly, congratulations on passing your driving test! 🎉🚗 We appreciate your feedback about instructor contact details as well, as this helps us continue improving the learner experience.
Thank you for trusting EzLicence, and we wish you many safe and happy journeys ahead! ✨
A punctual and highly professional…
A punctual and highly professional instructor with a very pleasant personality, making driving lesson enjoyable and comfortable. He is attentive, patient, and provides clear guidance throughout the lesson. I would highly recommend him to anyone looking for a reliable and excellent driving instructor.
7 september 2026
Review zonder uitnodiging
Antwoord van EzLicence
Hi Pm, thank you for sharing your wonderful feedback! 😊 We’re delighted to hear that your instructor’s punctual, professional, and patient approach made your driving lessons enjoyable and comfortable.
It’s great to know that you appreciated the attentive support and helpful guidance throughout your lesson. Thank you for your recommendation, and we wish you all the best with your driving journey! 🚗✨
I found his ability to promptly…
I found his ability to promptly identify and address my specific areas of weaknesses to be both professional and highly effective. His corrections were delivered clearly and constructively enabling me to understand not only what needed in improvement but why.
4 september 2026
Review zonder uitnodiging
Antwoord van EzLicence
Hi Joseph, thank you for sharing your wonderful feedback! 😊 We’re delighted to hear that your instructor was able to identify the areas you needed to improve and provide constructive guidance that helped you understand both what to work on and why.
It’s great to know you found the lessons professional and effective. Thank you for choosing EzLicence, and we wish you all the best with your driving journey! 🚗✨
Very good service
Very good service, flexible and easy to navigate
6 september 2026
Review zonder uitnodiging
Antwoord van EzLicence
Hi Mushtaq, thank you for your positive feedback! 😊 We’re delighted to hear that you found the EzLicence service flexible and easy to navigate.
Thank you for choosing EzLicence, and we wish you all the best with your driving journey! 🚗✨
Im trying to get a refund
Im trying to get a refund, because there is no instructors available until next month, but they keep making excuses, I don't see the issue here, just give me my refund, and drivers cancel on you last minute too.
4 september 2026
Review zonder uitnodiging
Antwoord van EzLicence
Hi Alhussen,
I understand your frustration, and I’m sorry for the inconvenience caused, especially with the availability of instructors.
We’ve reviewed your refund request, and at this stage, it has been rejected because there is an instructor available in your area with availability within the next 7 days.
This decision is in line with our refund policy, as a refund may not be approved where a suitable instructor is available in the learner’s area within the required timeframe.
We understand that instructors can sometimes cancel at short notice, and we’re sorry for any inconvenience this may have caused. We’d be happy to assist you in finding an available instructor so you can continue with your lessons.
Thank you for your patience and understanding.
I had my first driving lesson and…
I had my first driving lesson and couldn’t have asked for a better instructor. Bim was incredibly patient, calm and encouraging throughout the lesson, which really helped me feel at ease. He explained everything clearly and I never felt rushed or pressured. I’m looking forward to continuing my lessons and would definitely recommend him!
3 september 2026
Review zonder uitnodiging
Antwoord van EzLicence
Hi Carol, thank you for sharing your wonderful feedback! 😊 We’re delighted to hear that your first driving lesson with Bim was such a positive experience.
It’s great to know that his patient, calm, and encouraging approach helped you feel comfortable and confident throughout your lesson. We’re excited to hear that you’re looking forward to continuing your lessons with him!
Thank you for recommending Bim, and we wish you all the best with your driving journey! 🚗✨
Terrible service : Avoid it
Terrible service :
Instructor did not show up for lesson on 01/09/2026 ( yesterday) from 2:30 pm to 4:30 pm.I waited for 30 mins then i called but no response.I have emailed you twice for refund but still no reply.I have submitted dispute and waiting for refund.
3 september 2026
Review zonder uitnodiging
Antwoord van EzLicence
Hi M. Yousaf, we’re very sorry to hear about your experience and understand how frustrating it must have been to wait for your scheduled lesson only for your instructor not to arrive.
We also apologise for the delay in responding to your emails. We’re currently experiencing a high volume of support requests, and we appreciate your patience.
As you have already submitted a dispute and refund request, please be assured that one of our Support Specialists will review the booking and your concerns. Our team will be in touch with you directly once the review has been completed.
We apologise again for the inconvenience and appreciate your patience while we work to assist you.
Khyber is a fantastic instructor
Khyber is a fantastic instructor, he really does go into a lot of detail to make sure you're comfortable with the manoeuvres. He's calm and makes the car journey feel relaxing. If you're not sure about which instructor to go for, he's the one to go for!I could not recommend him enough!
31 augustus 2026
Review zonder uitnodiging
Antwoord van EzLicence
Hi Sam, thank you for the fantastic feedback! 😊 We’re delighted to hear that Khyber’s calm, detailed, and supportive approach helped you feel comfortable and relaxed throughout your lessons.
It’s great to know that he took the time to make sure you felt confident with each manoeuvre. Thank you for highly recommending Khyber, and we wish you all the best with your driving journey! 🚗✨
Helped Me Break Bad Driving Habits
Ben was able to quickly identify the bad habits I had developed and helped me understand where they were coming from. He guided me through the learning process in a clear and supportive way, helping me build better habits and improve my driving. I really appreciated his patience and constructive approach. Highly recommend Ben!
30 augustus 2026
Review zonder uitnodiging
Antwoord van EzLicence
Hi Anne Sophie, thank you for sharing your wonderful feedback! 😊 We’re delighted to hear that Ben helped you identify and improve your driving habits while providing patient and supportive guidance throughout your lessons.
It’s great to know that his constructive approach helped you build better habits and improve your driving. Thank you for recommending Ben, and we wish you all the best on the road! 🚗✨
It is a good app and it allows you to…
It is a good app and it allows you to book any time that you want
29 augustus 2026
Review zonder uitnodiging
Antwoord van EzLicence
Hi Samuel, thank you for your positive feedback! 😊 We’re glad to hear that you find the EzLicence platform easy to use and appreciate the flexibility of booking lessons at times that suit you.
Thank you for choosing EzLicence, and we wish you all the best with your driving journey! 🚗✨
I had a refresher lesson with Emile
I had a refresher lesson with Emile after passing my test two years ago and recently buying my first car, and I honestly couldn’t recommend him enough.
Emile was amazing from start to finish. He has such a great personality and made me feel comfortable straight away. We covered so much in just two hours, and that was honestly all I needed. Most importantly, he gave me the confidence I needed to finally get out on the road and drive on my own.
I’m really grateful for his encouragement and for giving me that little push I needed. Thank you, Emile!
27 augustus 2026
Review zonder uitnodiging
Antwoord van EzLicence
Hi Marcia, thank you for sharing such wonderful feedback! 😊 We’re delighted to hear that your refresher lesson with Emile was such a positive experience.
It’s fantastic to know that his friendly and supportive approach helped you regain your confidence and gave you the encouragement you needed to start driving independently in your new car. 🚗✨
Thank you for recommending Emile, and we wish you many safe and happy journeys ahead! 💙
Very positive lesson
My lesson with Ferhat was extremely positive. He’s very calm and supportive, and tailored the lesson to my needs and requests. Highly recommended to other drivers or students.
28 augustus 2026
Review zonder uitnodiging
Antwoord van EzLicence
Hi Camilla, thank you for sharing your wonderful feedback! 😊 We’re delighted to hear that you had such a positive lesson with Ferhat and that his calm and supportive approach helped make you feel comfortable.
It’s great to know that he tailored the lesson to your individual needs and requests. Thank you for recommending Ferhat, and we wish you all the best with your driving journey! 🚗✨
Terrible service
Terrible service! Driving instructor is unreliable and keeps cancelling the lessons last minute and it shows as completed on the website. I have wasted so much time this summer trying to get lessons but many of them get cancelled and I have to catch them up informally later. If instructors are not available why do they show they are on the website? I requested a full refund because I am tired dealing with unreliable website and instructors. It’s been already 4 days and no response! Yet they say they respond within 2 hours!A Complete scam!
28 augustus 2026
Review zonder uitnodiging
Antwoord van EzLicence
Hi Nia, we’re sorry for the delay in responding to your request. We’re currently experiencing a higher-than-usual volume of support requests, and we appreciate your patience.
Please be assured that one of our Support Specialists is currently reviewing your refund request and will be in touch with you directly once the review has been completed.
We apologise for the inconvenience and frustration this delay has caused, and we appreciate your patience while our team works to assist you.
Khyber was professional and calm
Khyber was professional, calm and very friendly. I always felt safe and comfortable, he made me feel relaxed and confident too. Really recommended!
27 augustus 2026
Review zonder uitnodiging
Antwoord van EzLicence
Hi Matteo, thank you for the wonderful feedback! 😊 We’re delighted to hear that Khyber’s professional, calm, and friendly approach helped you feel safe, relaxed, and confident behind the wheel.
Thank you for recommending Khyber, and we wish you all the best with your driving journey! 🚗✨
Delroy was a fantastic teacher
Delroy was a fantastic teacher, as diligent as they come. Prepared me for everything that happened on my test and honestly showed me how to drive as safe and efficient as possible. He has some great metaphors and while taking things seriously we could also have a good laugh! I would highly recommend him to anyone looking to become a responsible and well rounded driver.
26 augustus 2026
Review zonder uitnodiging
Antwoord van EzLicence
Hi Osh, thank you for sharing such fantastic feedback! 😊 We’re delighted to hear that Delroy’s diligent and supportive approach helped prepare you for your driving test and taught you how to drive safely and confidently.
It’s wonderful to know that he made your lessons both productive and enjoyable while helping you become a responsible, well-rounded driver. Thank you for recommending Delroy, and we wish you all the best on the road! 🚗✨
Rasheed was an excellent driving instructor!
Rasheed was an excellent driving instructor. He was patient, friendly and explained everything clearly, which made me feel comfortable and confident behind the wheel. He was always helpful and gave great advice throughout my lessons. I would definitely recommend Rasheed to anyone learning to drive!
26 augustus 2026
Review zonder uitnodiging
Antwoord van EzLicence
Hi Tyreese, thank you for the fantastic feedback! 😊 We’re delighted to hear that Rasheed’s patient, friendly, and supportive approach helped you feel comfortable and confident behind the wheel.
It’s great to know his guidance and advice made such a positive difference throughout your lessons. Thank you for recommending Rasheed, and we wish you all the best with your driving journey! 🚗✨
Please do not book with this company
Please do not book with this company. EzLicence refused a refund after repeated instructor cancellations which is stated in their refund policy. Support refuses to escalate to management or process a refund under their own policy terms. You will spend more time chasing for bookings and refunds then learning to drive.
15 juli 2026
Review zonder uitnodiging
Antwoord van EzLicence
Hi There,
We’re sorry to hear about your experience and appreciate you sharing your concerns.
Unfortunately, we’re unable to identify your account from the information provided in this review, so we’re unable to check the details or status of your refund request.
Please reach out to our support team directly and provide your booking or account details so we can locate your request, review what has happened, and assist you further:
https://support.ezlicence.co.uk/hc/en-gb/requests/new
We look forward to hearing from you and having the opportunity to review your concerns.
Amazing instructor
Amazing instructor. Patient, calm, and encouraging, never making you feel stressed or under pressure. I genuinely look forward to every driving lesson. Highly recommended.
24 augustus 2026
Review zonder uitnodiging
Antwoord van EzLicence
Hi Katerina, thank you for the amazing feedback! 😊 We’re so happy to hear that your instructor’s patient, calm, and encouraging approach has made your lessons enjoyable and stress-free.
It’s wonderful to know you genuinely look forward to each lesson. Thank you for your recommendation, and we wish you all the best with your driving journey! 🚗✨
Professional with a keen eye of a…
A professional with a keen eye of a seasoned instructor and a calm approach to concerns.
17 augustus 2026
Review zonder uitnodiging
Antwoord van EzLicence
Hi Pat, thank you for your wonderful feedback! 😊 We’re delighted to hear that you had a positive experience with your instructor and appreciated their professional, attentive, and calm approach.
Thank you for choosing EzLicence, and we wish you all the best with your driving journey! 🚗✨
No response to refund request after 10 days
I purchased 10 hours of lessons on August 5th and requested a refund on August 14th within the 14-day cooling-off period after the system allowed me to book a time that wasn't actually available with my instructor.
It's now been 10 days since my first ticket and 6 days since my follow-up, and I've received no response beyond an initial reply asking for my availability (which I responded to). There's no phone number to call, and the ticket system doesn't allow you to reply directly to responses.
14 augustus 2026
Review zonder uitnodiging
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