EZO Reviews 

428
TrustScore 3.5 uit 5

3,6

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I give it 5 stars AFTER application went through and got my card linked. The hassle of getting through application form (some “46 characters exceeded nonsense”) almost caused me to forget EZO. I also... Toon meer

Beoordeeld met 4 van de 5 sterren

App works quite well, invoices don’t show the amount of energy used or the price per kWh, almost no web interface (app only), some prices in app are higher than third party networks.

Beoordeeld met 1 van de 5 sterren

On a recent 6 day trip, 4 Ezo chargers that I tried to use were out of action. 1 that had been out of order for 10 days! Another one had communication issues, meaning unable to initiate the charging p... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I was charged €8 for overstay . There should be grace period of 5-10 mins to allow customers transit to third cars . Really disappointed with this service . Far tooo expensive . Considering v not... Toon meer


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

428 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,6

Alle reviews

(428)

394 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren
Logo EZO

Antwoord van EZO

Hi Ray,

Exactly what we like to hear! ⚡ Thanks for sharing!

Electric regards,
EZO Support Team.

Beoordeeld met 1 van de 5 sterren

Charger’s constantly inoperable

Charger in Achill, co Mayo not working when I was low on charge.

Charger in Westport has never worked while I was there.

Newly installed charger in greystones not working for over a year.

Charger in Bray, Co Wicklow regularly out of service.

These three example’s are a top of the iceberg.

It is an Incredibly unreliable service and it is even more frustrating that the business is expanding one of the least fit for purpose networks on ireland.

12 november 2025
Logo EZO

Antwoord van EZO

Hi Alan,

Thank you for your review.

We really appreciate you flagging the issues at Achill — this has been raised with our technical team and will be treated as a top priority.

Regarding Westport, could you give us a bit more detail on which unit you're referring to? We have a few chargers at that location and we want to make sure we're looking at the right one.

On Bray and Greystones, after reviewing your account we can see that the attempts there were at ESB and Lidl-owned ABB units — as these aren't operated by us, servicing and maintenance falls outside of our hands. For any issues with those chargers, you'd need to reach out to the respective operators directly.

If you'd like to discuss anything further, don't hesitate to reach out to us at support@ezo.ie — we're always happy to help!

Electric regards,
EZO Support Team.

Beoordeeld met 5 van de 5 sterren

Great lovely job

Great lovely job

10 juni 2026
Logo EZO

Antwoord van EZO

Hi Mohammad,

Thank you for leaving us a review!

Love hearing that it's all working well for you.

Happy charging⚡

Electric regards,
EZO Support Team.

Beoordeeld met 3 van de 5 sterren

Mixed experiences

Not all
Charging stations working as they should

29 mei 2026
Logo EZO

Antwoord van EZO

Hi Eugeniy,

Thank you for taking the time to share your experience.

We'd love to look into what happened and make sure your next session goes smoothly. If you wouldn't mind reaching out to us at support@ezo.ie with a few more details, we'll get straight on it — feedback like yours genuinely helps us improve the network.

Electric regards,
EZO Support Team.

Beoordeeld met 5 van de 5 sterren

So far so good.

11 juni 2026
Logo EZO

Antwoord van EZO

Hi Wadim,

Thanks for your feedback! So far so good - we'll take it! 😄

We hope every charge from here is just as smooth.

Electric regards,
EZO Support Team.

Beoordeeld met 1 van de 5 sterren

I found Ezo to be significantly more…

I found Ezo to be significantly more expensive than expected. What frustrated me most was the overstay fee policy. The charges seemed excessive and were not reasonably capped, resulting in a fee that felt disproportionate to the actual overstay. (2 hours extra on 7kwh cable)
While customer service responded quickly, fast replies don't make up for unfair charges. Most of the responses felt like excuses rather than genuine attempts to address the issue or provide a fair resolution. Overall, the pricing and handling of overstay fees left me disappointed with the service.

1 juni 2026
Review zonder uitnodiging
Logo EZO

Antwoord van EZO

Hi Lubomir,

Thank you for taking the time to share your feedback.

As discussed with our support team, the session was initiated through a third-party charging card rather than directly through EZO — as the charge wasn't processed by us, we aren't in a position to make any adjustments on our end. We did want to highlight that had the session been started through our app, the cost would have been at most half of what was charged.

Regarding our overstay fees, these are in place to keep charging spots available for all drivers and are always visible in the "Show Pricing" option before starting a session.

We're sorry this wasn't the outcome you were hoping for and we do appreciate you sharing your experience.

Electric regards,
EZO Support Team.

Beoordeeld met 5 van de 5 sterren

Good service

Good service

8 juni 2026
Logo EZO

Antwoord van EZO

Hi Thiam,

Thanks for taking the time to leave us your feedback — really glad to hear it! 😊

Electric regards,
EZO Support Team.

Beoordeeld met 5 van de 5 sterren

Good

it was a great experience

3 juni 2026
Logo EZO

Antwoord van EZO

Hi Kinstlers,

Thank you for your review! ⚡

We're delighted to hear you had a great experience with EZO.

Providing a simple, reliable, and enjoyable charging experience is exactly what we aim for.

Thanks for taking the time to share your feedback with us.

Electric regards,
EZO Support Team.

Beoordeeld met 1 van de 5 sterren

Need to be better, faster, more reliable

We have frequent, mumtiple connection problems with a excessive 50 euro precharge. I would suggest larger antennas .
New charger ate Claremorris....I am aware there may be grid connection issues but 50kw is slow, old tech. A dual connection charger should be able to ramp up to 100kw for a single car. Very importantly a 45minute limit is too small for a slow charger

7 juni 2026
Logo EZO

Antwoord van EZO

Hi Paul,

Thank you for the detailed feedback, we really appreciate it.

On the €50 pre-authorisation, this is a standard procedure when paying by card to ensure funds are available before a session begins. The good news is that if you have an EZO account and charge through the app or with an RFID fob, there's no pre-authorisation applied— only the actual cost of your session is charged.

On the wider feedback around charging speeds and connection issues, these are genuinely useful points and we'll make sure they reach the right team. If you'd like to share any specific session details with us at support@ezo.ie, we'd be happy to look into the connection issues further.

Electric regards,
EZO Support Team.

Beoordeeld met 3 van de 5 sterren

Good service, room to improve the app

The app was frustrating to set up, but otherwise all worked well.

23 mei 2026
Logo EZO

Antwoord van EZO

Hi Geraldine,

Thank you for the feedback and glad to hear things worked out well in the end.

The app does have a bit of a learning curve at first, but once you're familiar with it it's smooth sailing. If you ever need a hand navigating anything, our team is always happy to help, just reach out to us at support@ezo.ie!

Electric regards,
EZO Support Team.

Beoordeeld met 1 van de 5 sterren

Howth library one charger out of action…

Howth library one charger out of action for months. People using charging stations as parking spaces and ezo refusing to take any responsibility for this. What’s more now being asked to log in and use a password to use one remaining charger. Rang a human and got no better response

5 juni 2026
Review zonder uitnodiging
Logo EZO

Antwoord van EZO

Hi Gerry,

Thank you for reaching out.

We're glad to let you know that the charger at Howth Library is back up and running following maintenance — we're continuing to monitor it closely to make sure everything stays that way.

Regarding non-EV vehicles occupying charging spaces, we completely understand how inconvenient this is. While enforcement of parking bays falls outside of our remit, we will pass this feedback on to the library as the site owner, as they are best placed to address it.

On the login issue, if you were prompted to enter a password it's likely your session had timed out — simply logging back into the app should have you up and running straight away. If you need any help with this, our team is happy to assist at support@ezo.ie.

Electric regards,
EZO Support Team.

Beoordeeld met 5 van de 5 sterren

Very helpful staff

Very helpful staff who are efficient and the waiting time is never too long

3 juni 2026
Logo EZO

Antwoord van EZO

Hi PJ,

This is so lovely to hear — thank you! 😊 We'll make sure the team knows, it really means a lot. ⚡

Electric regards,
EZO Support Team.

Beoordeeld met 3 van de 5 sterren

Overstay charge

Didn’t like the overstay charge as I missed the very unclear notification. Also the overcharge rate was higher than published on your website. Otherwise the charging was fine and the cost acceptable if quicker charge than we anticipated.

8 mei 2026
Logo EZO

Antwoord van EZO

Hi Michaael,

Thank you for taking the time to share your feedback. ⚡

We're pleased to hear that your charging session went smoothly and that you found the overall charging costs acceptable.

We appreciate your comments regarding overstay charges and notifications. Overstay fees are designed to encourage charger availability and help ensure charging bays remain accessible for all EV drivers once charging has finished.

Information on pricing, including any applicable overstay fees, can be viewed before starting a session by selecting a connector and tapping "Show Pricing" in the app.

Thank you again for your feedback. It's valuable in helping us continue to improve our service.

Electric regards,
EZO Support Team.

Beoordeeld met 5 van de 5 sterren
Logo EZO

Antwoord van EZO

Hi Cleary,

Thank you for your review! ⚡

We're delighted to hear you found EZO very easy to use.

Making EV charging simple, convenient, and hassle-free is exactly what we aim for, so it's great to know we're delivering that experience.

Thanks for taking the time to share your feedback with us.

Electric regards,
EZO Support Team.

Beoordeeld met 3 van de 5 sterren

The interface of the new fast chargers…

The interface of the new fast chargers at Tesco Midleton seem confusing and awkward to use. It can be frustrating to start/stop a session, particularly if you are mixing token use with app use. Icons on the charge point screen are not obvious, are too small and do not relate to the hard buttons well at all. Also, the correct place to apply the RFID token is not marked. Other than that, well done to Easygo for introducing fast chargers to Midleton!

5 juni 2026
Logo EZO

Antwoord van EZO

Hi Sean,

Thank you for the detailed feedback and the kind words — really glad to see fast charging coming to Midleton is being welcomed!

We did want to check in though — we don't currently have any chargers at Tesco Midleton in our network. Could you double check the location or share any details from your session? We want to make sure we're looking at the right chargers and that your feedback reaches the right team!

Electric regards,
EZO Support Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service

3 juni 2026
Logo EZO

Antwoord van EZO

Hi Ainars,

Thank you for your review! ⚡

We're delighted to hear you had a great experience with our service.

We really appreciate your support and thank you for taking the time to share your feedback with us.

Electric regards,
EZO Support Team.

Beoordeeld met 5 van de 5 sterren

Easy to use set up

Easy to use set up. Have a fob straightforward to top up. Convenient location in Templemore

23 mei 2026
Logo EZO

Antwoord van EZO

Hi Siobhan,

Thank you for the great feedback! ⚡

We're delighted to hear you found the setup process easy, the fob straightforward to use, and the top-up process simple and convenient.

It's also great to know that the Templemore location is working well for you.

Thank you for taking the time to share your experience with us.

Electric regards,
EZO Support Team.

Beoordeeld met 5 van de 5 sterren

Availability

Availability

14 mei 2026
Logo EZO

Antwoord van EZO

Hi Michael,

Thank you for your review! ⚡

We're delighted to hear that charger availability has contributed to a positive experience for you.

Providing a reliable and accessible charging network is exactly what we aim for.

Thanks for taking the time to share your feedback with us.

Electric regards,
EZO Support Team.

Beoordeeld met 5 van de 5 sterren

Use them often. Always very prompt if there is an issue with the charger.

I use EZO chargers in Dublin every week and find them reliable

6 mei 2026
Logo EZO

Antwoord van EZO

Hi Josephine,

Thank you for the fantastic feedback! ⚡

We're delighted to hear you're using EZO chargers regularly and finding them reliable.

It's also great to know that whenever assistance is needed, our team has been able to respond promptly and help keep you moving.

Thank you for taking the time to share your experience with us.

Electric regards,
EZO Support Team.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer