EZO Reviews 

433
TrustScore 3.5 uit 5

3,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I give it 5 stars AFTER application went through and got my card linked. The hassle of getting through application form (some “46 characters exceeded nonsense”) almost caused me to forget EZO. I also... Toon meer

Beoordeeld met 4 van de 5 sterren

App works quite well, invoices don’t show the amount of energy used or the price per kWh, almost no web interface (app only), some prices in app are higher than third party networks.

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I tried three methods to charge my car. It takes far to long to get it to work, the instructions are clear, but it fails to start and you then need to try different methods several times. Also the pri... Toon meer

Beoordeeld met 1 van de 5 sterren

I was charged €8 for overstay . There should be grace period of 5-10 mins to allow customers transit to third cars . Really disappointed with this service . Far tooo expensive . Considering v not... Toon meer

Bedrijf heeft geantwoord


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

433 reviews

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3,6

Alle reviews

(433)

403 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 3 van de 5 sterren

The interface of the new fast chargers…

The interface of the new fast chargers at Tesco Midleton seem confusing and awkward to use. It can be frustrating to start/stop a session, particularly if you are mixing token use with app use. Icons on the charge point screen are not obvious, are too small and do not relate to the hard buttons well at all. Also, the correct place to apply the RFID token is not marked. Other than that, well done to Easygo for introducing fast chargers to Midleton!

5 juni 2026
Logo EZO

Antwoord van EZO

Hi Sean,

Thank you for the detailed feedback and the kind words — really glad to see fast charging coming to Midleton is being welcomed!

We did want to check in though — we don't currently have any chargers at Tesco Midleton in our network. Could you double check the location or share any details from your session? We want to make sure we're looking at the right chargers and that your feedback reaches the right team!

Electric regards,
EZO Support Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service

3 juni 2026
Logo EZO

Antwoord van EZO

Hi Ainars,

Thank you for your review! ⚡

We're delighted to hear you had a great experience with our service.

We really appreciate your support and thank you for taking the time to share your feedback with us.

Electric regards,
EZO Support Team.

Beoordeeld met 5 van de 5 sterren

Easy to use set up

Easy to use set up. Have a fob straightforward to top up. Convenient location in Templemore

23 mei 2026
Logo EZO

Antwoord van EZO

Hi Siobhan,

Thank you for the great feedback! ⚡

We're delighted to hear you found the setup process easy, the fob straightforward to use, and the top-up process simple and convenient.

It's also great to know that the Templemore location is working well for you.

Thank you for taking the time to share your experience with us.

Electric regards,
EZO Support Team.

Beoordeeld met 5 van de 5 sterren

Availability

Availability

14 mei 2026
Logo EZO

Antwoord van EZO

Hi Michael,

Thank you for your review! ⚡

We're delighted to hear that charger availability has contributed to a positive experience for you.

Providing a reliable and accessible charging network is exactly what we aim for.

Thanks for taking the time to share your feedback with us.

Electric regards,
EZO Support Team.

Beoordeeld met 5 van de 5 sterren

Use them often. Always very prompt if there is an issue with the charger.

I use EZO chargers in Dublin every week and find them reliable

6 mei 2026
Logo EZO

Antwoord van EZO

Hi Josephine,

Thank you for the fantastic feedback! ⚡

We're delighted to hear you're using EZO chargers regularly and finding them reliable.

It's also great to know that whenever assistance is needed, our team has been able to respond promptly and help keep you moving.

Thank you for taking the time to share your experience with us.

Electric regards,
EZO Support Team.

Beoordeeld met 5 van de 5 sterren

Great customer care team

Great customer care team

4 juni 2026
Logo EZO

Antwoord van EZO

Hi Mary,

Thank you for the lovely feedback! ⚡

We're delighted to hear you had a positive experience with our customer care team.

Providing helpful and responsive support is incredibly important to us, so it's wonderful to hear your kind words.

Thank you for taking the time to leave us a review.

Electric regards,
EZO Support Team.

Beoordeeld met 5 van de 5 sterren

Such a great service

Such a great service, easy to setup and couldn't be simpler to use, help desk was very helpful with a query, can't recommend enough. Thanks

2 juni 2026
Logo EZO

Antwoord van EZO

Hi Tom,

Thank you so much for the fantastic feedback! ⚡

We're delighted to hear you found EZO easy to set up and simple to use, and that our help desk was able to assist with your query.

Your recommendation means a lot to us, and it's wonderful to hear about your positive experience.

Thank you for taking the time to share your feedback and for choosing EZO.

Electric regards,
EZO Support Team.

Beoordeeld met 3 van de 5 sterren

Somewhat disappointed

First time was ok. Then I tried to London and the description allowed using a credit card: did not work. Downloaded the app to use the QR code without succes as there was no screen on the loading machine. Third time two cars were on the place, not lading. Last time things went perfect.

4 juni 2026
Logo EZO

Antwoord van EZO

Hi Huib,

Thank you for sharing this, really glad to hear your last session went perfectly!

For the earlier issues, we weren't able to locate the attempts you're referring to on our end. Could you reach out to us at support@ezo.ie with a bit more detail — such as the dates and locations — so we can investigate further and make sure things run smoothly from here on out.

Electric regards,
EZO Support Team.

Beoordeeld met 5 van de 5 sterren

Very easy to use

1 juni 2026
Logo EZO

Antwoord van EZO

Hi Paul,

Thank you for your review! ⚡

We're delighted to hear you found EZO very easy to use.

Making EV charging simple, convenient, and hassle-free is exactly what we aim for.

Thanks for taking the time to share your feedback with us.

Electric regards,
EZO Support Team.

Beoordeeld met 5 van de 5 sterren

Using Ezo

I had two opportunities recently to recharge while away from home. I hadn't used Ezo since it's re-brand. I found the charging process easy and intuitive. It worked first time without any delays.

17 mei 2026
Logo EZO

Antwoord van EZO

Hi Patrick,

Thank you for the fantastic feedback! ⚡

We're delighted to hear that your recent charging experiences went smoothly and that you found the process easy and intuitive following the EZO rebrand.

It's especially great to hear everything worked first time without any delays.

Thank you for taking the time to share your experience with us.

Electric regards,
EZO Support Team.

Beoordeeld met 5 van de 5 sterren
Logo EZO

Antwoord van EZO

Hi Maureen,

Thank you for the lovely feedback! ⚡

We're delighted to hear you had a great experience with our customer service team.

Providing helpful and responsive support is incredibly important to us, so it's wonderful to hear your kind words.

Thank you for taking the time to leave us a review.

Electric regards,
EZO Support Team.

Beoordeeld met 5 van de 5 sterren

The new chargers at Lidl are the bees…

The new chargers at Lidl are the bees knees and not overpriced. There now just needs to be more like them on the West of Ireland.

21 mei 2026
Logo EZO

Antwoord van EZO

Hi Trevor,

Thank you for the fantastic feedback! ⚡

We're delighted to hear you're enjoying the new chargers at Lidl and that you've found them good value.

We also appreciate your comments about expanding the network further in the West of Ireland. Feedback like yours is incredibly valuable as we continue to grow and invest in charging infrastructure across the country.

Thanks for taking the time to share your experience with us.

Electric regards,
EZO Support Team.

Beoordeeld met 5 van de 5 sterren

Charger work well

Charger work well

1 juni 2026
Logo EZO

Antwoord van EZO

Hi Wojciech,

Thank you for your review! ⚡

We're delighted to hear the charger worked well for you.

Providing a reliable and hassle-free charging experience is exactly what we aim for.

Thank you for taking the time to share your feedback with us.

Electric regards,
EZO Support Team.

Beoordeeld met 1 van de 5 sterren

frustating experience

Didn't have sufficient credit to recharge- machine does not say that, just reports an error. When I did try to login to the app to top up credit, I had forgotten my password. There was a prompt to send a new temporary password to my email address, but that did not work. Very frustrating. Really trying to use any chargers other than ionity and ESB is an exercise in frustration

4 juni 2026
Logo EZO

Antwoord van EZO

Hi Stephen,

Thank you for sharing this. We hear you and we're sorry the experience wasn't smoother.

The feedback around error messaging and the password reset is really valuable and we'll make sure it gets passed on to the product team.

In the meantime, we'd love to help make sure your next session goes without a hitch — reach out to us at support@ezo.ie and we'll be happy to help you get back into your account.

Electric regards,
EZO Support Team.

Beoordeeld met 4 van de 5 sterren

Easy to use and plenty of fast and slow…

Easy to use and plenty of fast and slow charger options.
A new fob should be sent to customers as old logo can be confusing if others are using my car

22 april 2026
Logo EZO

Antwoord van EZO

Hi Carmel,

Thank you for the lovely feedback and the great suggestion! 😊

Just to reassure you, the old fobs work perfectly fine regardless of the logo — so you're all set! That said, if you'd like a new one, you can place an order directly through the app or reach out to us at support@ezo.ie and we'll get it sorted for you.

Electric regards,
EZO Support Team.

Beoordeeld met 4 van de 5 sterren

Great service

Easy to use charge points and fast chargers are very efficient. Good broad network on the roads.

31 mei 2026
Logo EZO

Antwoord van EZO

Hi Patricia,

Thank you for your feedback! ⚡

We're delighted to hear you found the charge points easy to use, the fast chargers efficient, and our network convenient for your journeys.

We're always looking for ways to make the charging experience even better, and we appreciate you taking the time to share your review.

Electric regards,
EZO Support Team.

Beoordeeld met 4 van de 5 sterren

Good and easy experience

Good experience

28 mei 2026
Logo EZO

Antwoord van EZO

Hi Clifford,

Thank you for your feedback! ⚡

We're delighted to hear you had a good and easy charging experience with EZO.

We're always looking for ways to make the experience even better, and we appreciate you taking the time to share your review.

Electric regards,
EZO Support Team.

Beoordeeld met 5 van de 5 sterren

Quick and efficient

Quick and efficient

4 juni 2026
Logo EZO

Antwoord van EZO

Hi Art,

Thank you for your review! ⚡

We're delighted to hear you found the charging experience quick and efficient.

Providing a simple, reliable, and convenient service is exactly what we aim for.

Thanks for taking the time to share your feedback with us.

Electric regards,
EZO Support Team.

Beoordeeld met 5 van de 5 sterren

Would not allow me to order fob on app

Would not allow me to order fob on app, kept saying my address was incorrect. Contacted customer support, very helpful. Fob arrived promptly. Used it to connect at charging station, very easy no issues, not as expensive as other providers. Would definitely use again should I need to charge my car publicly.

29 april 2026
Logo EZO

Antwoord van EZO

Hi Ciara,

Thank you for taking the time to share your feedback. ⚡

We're delighted to hear that our customer support team was able to help you quickly and that your fob arrived promptly.

It's also great to know that once you received the fob, charging was simple and hassle-free, and that you found the experience good value.

We appreciate your comments regarding the ordering process and are always looking for ways to improve the customer experience.

Thank you again for your feedback, and we're delighted to hear you'd choose EZO again in the future.

Electric regards,
EZO Support Team.

Beoordeeld met 5 van de 5 sterren

Great service

Great service

4 juni 2026
Logo EZO

Antwoord van EZO

Hi Robbie,

Thank you for your review! ⚡

We're delighted to hear you had a great experience with our service.

We really appreciate your support and thank you for taking the time to share your feedback with us.

Electric regards,
EZO Support Team

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