EZO Reviews 

438
TrustScore 3.5 uit 5

3,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I give it 5 stars AFTER application went through and got my card linked. The hassle of getting through application form (some “46 characters exceeded nonsense”) almost caused me to forget EZO. I also... Toon meer

Beoordeeld met 4 van de 5 sterren

App works quite well, invoices don’t show the amount of energy used or the price per kWh, almost no web interface (app only), some prices in app are higher than third party networks.

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Good service, could do better with upgraded stations. Having visited various charging points in Elgin it was disappointing that only 2 units out of 7 were working and those two were being used. Phonin... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I tried three methods to charge my car. It takes far to long to get it to work, the instructions are clear, but it fails to start and you then need to try different methods several times. Also the pri... Toon meer


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

438 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,6

Alle reviews

(438)

404 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 4 van de 5 sterren

Great service

Easy to use charge points and fast chargers are very efficient. Good broad network on the roads.

31 mei 2026
Logo EZO

Antwoord van EZO

Hi Patricia,

Thank you for your feedback! ⚡

We're delighted to hear you found the charge points easy to use, the fast chargers efficient, and our network convenient for your journeys.

We're always looking for ways to make the charging experience even better, and we appreciate you taking the time to share your review.

Electric regards,
EZO Support Team.

Beoordeeld met 4 van de 5 sterren

Good and easy experience

Good experience

28 mei 2026
Logo EZO

Antwoord van EZO

Hi Clifford,

Thank you for your feedback! ⚡

We're delighted to hear you had a good and easy charging experience with EZO.

We're always looking for ways to make the experience even better, and we appreciate you taking the time to share your review.

Electric regards,
EZO Support Team.

Beoordeeld met 5 van de 5 sterren

Quick and efficient

Quick and efficient

4 juni 2026
Logo EZO

Antwoord van EZO

Hi Art,

Thank you for your review! ⚡

We're delighted to hear you found the charging experience quick and efficient.

Providing a simple, reliable, and convenient service is exactly what we aim for.

Thanks for taking the time to share your feedback with us.

Electric regards,
EZO Support Team.

Beoordeeld met 5 van de 5 sterren

Would not allow me to order fob on app

Would not allow me to order fob on app, kept saying my address was incorrect. Contacted customer support, very helpful. Fob arrived promptly. Used it to connect at charging station, very easy no issues, not as expensive as other providers. Would definitely use again should I need to charge my car publicly.

29 april 2026
Logo EZO

Antwoord van EZO

Hi Ciara,

Thank you for taking the time to share your feedback. ⚡

We're delighted to hear that our customer support team was able to help you quickly and that your fob arrived promptly.

It's also great to know that once you received the fob, charging was simple and hassle-free, and that you found the experience good value.

We appreciate your comments regarding the ordering process and are always looking for ways to improve the customer experience.

Thank you again for your feedback, and we're delighted to hear you'd choose EZO again in the future.

Electric regards,
EZO Support Team.

Beoordeeld met 5 van de 5 sterren

Great service

Great service

4 juni 2026
Logo EZO

Antwoord van EZO

Hi Robbie,

Thank you for your review! ⚡

We're delighted to hear you had a great experience with our service.

We really appreciate your support and thank you for taking the time to share your feedback with us.

Electric regards,
EZO Support Team

Beoordeeld met 4 van de 5 sterren

Product worked as expected


Product worked as expected. Only comment i ha ve is when shipped text is sent, an eta date would be desirable if possible

25 mei 2026
Logo EZO

Antwoord van EZO

Hi Ryan,

Thank you for your feedback! ⚡

We're delighted to hear everything worked as expected.

We also appreciate your suggestion regarding delivery updates. We currently advise that fobs typically arrive within 5–10 business days, but we understand how having a more specific estimated delivery date alongside shipping notifications could provide additional reassurance.

Thank you for taking the time to share your feedback. Insights like yours help us continue to improve the customer experience.

Electric regards,
EZO Support Team.

Beoordeeld met 5 van de 5 sterren

Easy access to charger

Easy access to charger. Charger was working and available

2 mei 2026
Logo EZO

Antwoord van EZO

Hi Patrick,

Thank you for the great feedback! ⚡

We're delighted to hear the charger was easy to access, available when you needed it, and worked as expected.

Providing a reliable and convenient charging experience is exactly what we aim for.

Thank you for taking the time to share your experience with us.

Electric regards,
EZO Support Team.

Beoordeeld met 5 van de 5 sterren

Very5 star

Very easy for payments, chargers all over country, cheaper than other companies, very good customer service.

4 juni 2026
Logo EZO

Antwoord van EZO

Hi Noel,

Thank you for taking the time to leave such a detailed review, it genuinely means a lot to the whole team!

We're glad your experience charging with us has been so positive. It's only going up from here 🌟

Electric regards,
EZO Support Team.

Beoordeeld met 4 van de 5 sterren

Easy to use

Easy to use. Had to call helpline which was answered quickly and the lady was very helpful

21 mei 2026
Logo EZO

Antwoord van EZO

Hi Deirdre,

Thank you for the great feedback! ⚡

We're delighted to hear you found EZO easy to use and that our support team was able to assist you quickly when you needed help.

It's especially lovely to hear that the team member you spoke with was so helpful.

Thank you for taking the time to share your experience with us.

Electric regards,
EZO Support Team.

Beoordeeld met 1 van de 5 sterren

Lidl charger in Charleville didn’t…

Lidl charger in Charleville didn’t work. Kept indicating I needed to plug in but was already plugged in. The date was the 3rd of June and the time 13.00. I had to go to a different charger which worked.

3 juni 2026
Logo EZO

Antwoord van EZO

Hi James,

Thank you for flagging this.

We'd love to look into this further for you — could you reach out to us at support@ezo.ie with any additional details such as the date and time of your attempt? That'll help us identify the session and get to the bottom of it!

Electric regards,
EZO Support Team.

Beoordeeld met 3 van de 5 sterren

The app needed updating since the last…

The app needed updating since the last time I used it and logging in was a complete pain

12 mei 2026
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Antwoord van EZO

Hi Kevin,

Thank you for taking the time to share your feedback. ⚡

We're continually enhancing the app experience for our customers, and feedback like yours helps us identify opportunities to make the process even smoother and more intuitive.

We appreciate you sharing your thoughts with us and thank you for helping us continue to improve.

Electric regards,
EZO Support Team.

Beoordeeld met 5 van de 5 sterren

Ease of use of Ezo

Excellent service

29 mei 2026
Logo EZO

Antwoord van EZO

Hi Tom,

Thank you for the wonderful feedback! ⚡

We're delighted to hear you found EZO easy to use and that you received excellent service.

Providing a simple, reliable, and enjoyable charging experience is exactly what we aim for.

We really appreciate you taking the time to share your review with us.

Electric regards,
EZO Support Team.

Beoordeeld met 4 van de 5 sterren

Competitive price for fast charging

Competitive price for fast charging, during our 2-weeks trip on Scotland in May. EZO charging stations are quite easy to use with the EZO app. However in a few cases we needed to retry several times to get the charging going. Sometimes the charging power (kW) was less than mentioned in the app (even with an almost empty battery).
Attention for the users: if you charge in an EZO station using other apps (e.g. Zapmap), you may have to pay a higher unit price.

19 mei 2026
Logo EZO

Antwoord van EZO

Hi Piet,

Thank you for taking the time to share your feedback. ⚡

We're delighted to hear you found our charging network competitively priced and easy to use during your travels around Scotland.

We also appreciate your comments regarding connection attempts and charging speeds. Feedback like yours is valuable as we continue to enhance the charging experience across our network.

If you'd like us to take a closer look at any of the charging sessions you mentioned, please feel free to contact our support team at support@ezo.ie and we'll be happy to investigate further.

Thank you again for sharing your experience, and we hope to support you again on future journeys.

Electric regards,
EZO Support Team.

Beoordeeld met 1 van de 5 sterren

I was charged 8 euros fine for parking…

I was charged 8 euros fine for parking an hour and no extra time was specified or time limit for parking was specified nor my car was fully charged.

4 juni 2026
Logo EZO

Antwoord van EZO

Hi Richard,

Thank you for reaching out and for flagging this.

Just to clarify, the charge applied was an overstay fee rather than a parking fine — these are in place to keep charging spots available for other drivers. The fee varies depending on the charger type: 45 minutes on fast chargers, and 10 or 24 hours on slower ones. This is always visible before starting a session — just select a connector and tap "Show Pricing" in the app to see the full breakdown.

We hear you on the visibility of this and we're always working to make it clearer.

As a gesture of goodwill, we've gone ahead and refunded the fee— you should see it back within a few business days. We hope to see you charging with us again soon!

Electric regards,
EZO Support Team.

Beoordeeld met 4 van de 5 sterren

Help when needed.

The personnel who assisted me, when the charger at the hotel didn't work, where kind and understanding, and made a positive difference in an otherwise frustrating event.

19 mei 2026
Logo EZO

Antwoord van EZO

Hi Paul,

Thank you for taking the time to share your feedback.

We're delighted to hear that our team was able to support you when you needed assistance and help turn a frustrating situation into a more positive experience. ⚡

Providing helpful, understanding, and responsive support is incredibly important to us, so it's wonderful to hear that our team made a difference.

Electric regards,
EZO Support Team.

Beoordeeld met 5 van de 5 sterren

Very easy to use

Very easy to use

4 juni 2026
Logo EZO

Antwoord van EZO

Hi Claire,

Thank you for your review! ⚡

We're delighted to hear you found EZO very easy to use.

Making EV charging simple, convenient, and hassle-free is exactly what we aim for.

Thanks for taking the time to share your feedback with us.

Electric regards,
EZO Support Team.

Beoordeeld met 5 van de 5 sterren

Easy to use and accessible

Easy to use and accessible

14 mei 2026
Logo EZO

Antwoord van EZO

Hi Brian,

Thank you for the great feedback! ⚡

We're delighted to hear you found EZO easy to use and accessible.

Providing a simple and convenient charging experience is exactly what we aim for.

We really appreciate you taking the time to share your feedback with us.

Electric regards,
EZO Support Team.

Beoordeeld met 5 van de 5 sterren

I was new to ev and charging

I was new to ev and charging. Explanations over the phone (various dates) were helpful, clear and patient. Phone response staff are a credit to EZO.

18 april 2026
Logo EZO

Antwoord van EZO

Hi William,

Thank you for the wonderful feedback! ⚡

We're delighted to hear that our team was able to support you as a new EV driver and provide clear, helpful, and patient guidance whenever you needed it.

Your kind words mean a lot, and we'll be sure to share them with the team. It's fantastic to hear they helped make your transition to EV charging a positive experience.

Thank you for taking the time to leave us a review.

Electric regards,
EZO Support Team.

Beoordeeld met 2 van de 5 sterren

Great availability but charging per…

Great availability but charging per minute after 40 minutes even though the car was not even 80% charged was a bit greedy, ended up paying more for minutes than for kilowatts, that should not be happening

22 mei 2026
Logo EZO

Antwoord van EZO

Hi Eugene,

Thank you for taking the time to share your feedback. ⚡

We're delighted to hear you've found our charging network readily available when you need it.

Overstay fees are designed to encourage charger availability and help ensure charging bays remain accessible for all EV drivers. Information on pricing, including any applicable overstay fees, can be viewed in the app before starting a charging session by selecting a connector and tapping "Show Pricing".

If you'd like us to take a closer look at your charging session, please feel free to contact our team at support@ezo.ie and we'll be happy to review it with you.

Electric regards,

EZO Support Team.

Beoordeeld met 5 van de 5 sterren

I had to phone for help the first time…

I had to phone for help the first time I used the charger before I had the APP. the person I spoke to was very helpful. I now have the fob and it is very easy now.

1 mei 2026
Logo EZO

Antwoord van EZO

Hi John,

Thank you for the lovely feedback! ⚡

We're delighted to hear that our team was able to help you get started and make your first charging experience a positive one.

It's also great to hear that you're finding the fob easy to use and that charging is now even more convenient for you.

We really appreciate you taking the time to share your experience with us.

Electric regards,
EZO Support Team.

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