Fallwithgrace Reviews 198

Wow what a company and what a family. Nothing is ever too much for them, and there communication/customer service is outstanding. There products are absolutely amazing the hard work that goes into every single item is just extraordinary. I currently have 12 of their products and I know that I will continue to order in the future. If you want something a little bit special in your house then this is the company to go to. Just perfect. Thank you 😊

The website, products, quality and communication is excellent. Just love their stuff. Will serve a lifetime , cannot praise them enough. Well done fall with grace

I came across this company on Instagram and loved a lot of the items they made but when I see the sleighs advertised for Christmas 2024 I knew I needed one! I managed to secure one on their second release and was told it would arrive Christmas week. It’s actually arrived a week early and in the most perfect storage box and protected well. I’d also been kept up to date regarding the order so I knew it was in progress etc. despite this being an Instagram page with a large following, it’s a small family run business that love what they do but work hard - I kept up to date with their stories and they’ve worked round the clock to make these sleighs, plus all their usual orders, arrive with customers asap. Couldn’t be happier with the customer service and product I’ve received and will definitely be returning.

I received my sleigh today and it’s the most beautiful item! Such a gorgeous company who create so many wonderful items. I’ll definitely be ordering again from them. Best small business ever! Huge thank you! xx

I received a personalized sleigh from my Husband as a suprise. I was blown away, what an amazing piece of craftsmanship & love. Our first item from fall from grace, but it will not be our last. Don’t hesitate to order a sleigh, you will not be disappointed 🥰

2nd order received in perfect time for Christmas, can’t fault this company in any way. Top notch 🙂

I ordered a personalised sleigh and Santa/Rudolf treats tray and absolutely love them. They will last forever so worth the money to me. Yes the delivery took longer than expected but they were worth the wait. Beautiful pieces.

Several orders in now and doubtless more to follow! A fabulous family run business producing top quality pieces! Our little sleigh arrived last week and has pride of place under the tree with the presents all lit up! Great communication, delivery and diversity of products…
Thank you to all the team - such a talented family x Merry Xmas!

Absolutely incredible company who delivered a sleigh for our Christmas. I’m blown away by the quality and love that this will be a cherished heirloom for our family. Such a lovely, family run company who deserve all the success. Hope you all have a lovely, well rested Christmas (it’s well earnt!).

I’ve just received the sleigh which is so lovely and such good quality. This is the ninth item I’ve bought and they’ve all been gorgeous. A few have been presents so unfortunately I didn’t get to keep them! Any queries I’ve had about my orders have been dealt with quickly and efficiently. I can’t recommend them enough.

My first purchase from this company was one of their fabulous sleighs. Absolutely delighted with it, fantastic quality and workmanship. The love and dedication is shown through their work.
Thank you so much 😊

Fantastic quality as always! This is our third item from Fall with Grace. Each piece is made from the most beautiful wood & I know they will all last forever!

We purchased a personalised sleigh and we are absolutely thrilled with it! The photos do not give it full justice, it's superb, true craftsmanship!

Buy from this company you will not regret it. Everything right down to packaging is perfect. I have 4 shelves, the sleigh and a word art that i am delighted with. Love love love 5 stars not enough

The wait and anticipation is over, my fabulous sleigh arrived today and my gorgeous solitaire, and they definitely do not disappoint. I’ve purchased from this fantastic small business several times now, and all the products I’ve received have been the very best quality. They say you only get what you pay for, and every product I’ve purchased has been worth every single penny. Thankyou Fall with Grace xx

Really disappointed with their customer service. We ordered 3 different shelves including a floating wine shelf. However, I have emailed 3 times regarding an issue I have with the wine shelf, basically the slots are too small for a standard bottle of wine when mounted to the wall. I've had one reply requesting photos which I have duly replied, but now there appears to be silence and no reply for almost 2 weeks? I understand it's a small family run business but customer care is key. I really hope I receive a solution to my problem very soon.

I can’t recommend Fall With Grace enough! Their service is outstanding, and every product I’ve purchased has exceeded my expectations. Each item feels thoughtfully crafted, with special touches that really set them apart. As someone who also runs a family business, I know the dedication and hard work it takes to deliver this kind of quality, and Fall With Grace absolutely nails it! Thank you for all you do for your customers—it doesn’t go unnoticed. Keep up the fantastic work; I’m already looking forward to my next purchase! Wishing you the most successful season ahead—you’re truly smashing it!

I have ordered many products and each one has been absolutely faultless and stunning. The latest addition is the wine oak coaster which I had engraved with the word ‘cheers’ - it’s amazing how something so simple yet beautiful can elevate a bottle of wine !!! I use the coaster on some shelves in my kitchen - and it turns my bottle of red almost into an ornament - giving it pride of place (until it is empty 🤪🤪)

Absolutely beautiful products, I ordered a personalised shelf and delivery was within 3 weeks! The pictures don’t do them justice of how stunning and solid they are!
Absolutely over the moon with my shelf! 🥹❤️

So happy to have received my order of a Christmas sleigh. It’s stunning and so well made. Cannot wait to display it at Christmas. I have previously purchased some wooden shelves and everything has surpassed my expectations. I would definitely recommend this small business.