Great responsive company. While the system can be a little abrupt when proofing, the customer service more than makes up for it. Super responsive and very accomodating. 4 stars as I had to go to... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Another excellent experience with Fast Labels! I needed info on the sustainability footprint of the items we order, used the online chat function and spoke with Maddie. The information received was co... Toon meer
Bedrijf heeft geantwoord
We have been using Fast Labels for all our stickers and labels for years. Fantastic service and quality product, always helpful staff at the end of the phone if there are every any issues or further q... Toon meer
Bedrijf heeft geantwoord
Absolutely outstanding service from Fabian at Fast Labels. Was concerned about the contrast between Text colour and background for a Matt black gold metallic label with complex cutting. had a detailed... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are one of the fastest growing UK label printing companies, and we supply labels to thousands of business and product manufacturers across the UK. We specialize in self adhesive labels for bottles, packaging, food products and other business uses.
Contactgegevens
Unit 8 Network Centre, Doncaster Rd, DN3 1HP, Doncaster, Verenigd Koninkrijk
- 01302 288119
- sales@fastlabels.co.uk
- fastlabels.co.uk
4,7
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 94% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Ordered labels from this company bit of…
Ordered labels from this company bit of a mix up wasn’t happy with the ones I had they telephoned me and sent me larger labels at no extra cost really happy with my experience
6 mei 2026
Antwoord van Fast Labels
Hi Chris,
Thank you so much for your amazing feedback. We’re really pleased we were able to get the mix-up resolved for you and send out the larger labels at no extra cost.
We truly appreciate your understanding and are glad to hear you’re happy with your experience.
Kind regards,
Keeley
Sales & Support Development Lead
The Fastlabels Team
Really easy to work with
Really easy to work with, very helpful and knowledgeable staff.
So easy to work with their website.
Looking forward to our labels turning up.
7 mei 2026
Review zonder uitnodiging
Antwoord van Fast Labels
Hello Tony,
Thank you so much for your 5* review, Tony. We’re really pleased to hear you found our team helpful and knowledgeable, and that the website was easy to use.
We hope you’re just as happy with your labels when they arrive, and we truly appreciate you choosing us.
Look forward to working with you in the future!
Kind regards,
Keeley
Sales & Support Development Lead
The Fastlabels Team
Job as expected
Job as expected, fast turnaround ( arrived day earlier than promised) reasonable price, what more do you want? A+++++
29 april 2026
Antwoord van Fast Labels
Hello Rob,
Thank you so much for your fantastic 5* review. We’re really pleased to hear your order arrived earlier than promised and that you were happy with the turnaround, price, and overall service.
We truly appreciate your feedback and hope to work with you again in the future.
Kind regards,
Keeley
Sales & Support Development Lead
The Fastlabels Team
Antwoord van Fast Labels
Hello William,
Thank you so much for taking the time to leave us a review!
We could not be happier enough to hear you found our service professional and fast. This is exactly what we strive for.
We truly value you and your custom, and we’re always here to help if you need anything in the future.
Kind regards,
Keeley
Sales & Support Development Lead
The Fastlabels Team
Quick turnaround
Quick turnaround, excellent customer service and excellent quality of print. We have never had an issue and any bumps in the road are swiftly resolved.
26 april 2026
Antwoord van Fast Labels
Hi Erin,
Thank you for such a lovely review.
We’re really pleased to hear you’ve been happy with the quick turnaround, customer service and print quality. It’s also great to know that, whenever anything has needed attention, it’s been resolved quickly for you.
We really appreciate your continued support and look forward to working along side your business.
Kind regards,
Keeley
Sales & Support Development Lead
The Fastlabels Team
Great service all the way!
Great service all the way! From design to print to post, I had updates and great communication from their team all the time! Couldn’t fault them. Highly recommended and I will only be shopping with fastlabels from now on. Thanks guys!
1 mei 2026
Review zonder uitnodiging
Antwoord van Fast Labels
Hi Jacus,
Thank you so much for the lovely review!
We’re really pleased to hear you had a great experience from design through to print and delivery. It’s lovely to know the updates and communication made everything smooth for you.
We truly appreciate your recommendation and your support, we’ll be here whenever you need your next labels.
Kind regards,
Keeley
Sales & Support Development Lead
The Fastlabels Team
FastLabels did an absolutely cracking…
FastLabels did an absolutely cracking job from start to finish. The quality of the labels was spot on, exactly as specified, and the turnaround time was incredibly quick—far faster than expected. Communication was clear and efficient throughout, making the whole process really straightforward.
If you’re looking for a reliable company that delivers high-quality products with super speedy service, I wouldn’t hesitate to recommend FastLabels. Highly recommended!
19 april 2026
Review zonder uitnodiging
Antwoord van Fast Labels
Good morning!
What a fantastic review, thank you so much! It means more than you know.
We’re really happy to hear that everything was spot on, from the label quality and quick turnaround to the communication throughout. It’s great to know the process felt straightforward and that we delivered faster than expected.
Your recommendation means a lot to us, and we really appreciate you choosing us to supply your labels.
Kind regards,
Keeley
Sales & Support Development Lead
The Fastlabels Team
Antwoord van Fast Labels
Hi Falcon,
Thank you for the great review, amazing to see you will use us again!
We’re pleased to hear the ordering process was nice and
straightforward, and that your delivery arrived quickly.
Kind regards,
Keeley
Sales & Support Development Lead
The Fastlabels Team
Excellent Service High Quality Labels
Use Fast Labels for all our companies product labels, fast, efficient and always high quality, cannot praise the team enough.
29 april 2026
Review zonder uitnodiging
Antwoord van Fast Labels
Hi John,
Thank you for such a fantastic review, its lovely to see!
It’s great to hear that you trust Fastlabels with the product labels across your companies, and that you’ve consistently found our service fast, efficient and high quality.
Your kind words about the team are really appreciated, and we look forward to supporting you with future orders.
Kind regards,
Keeley
Sales & Support Development Lead
The Fastlabels Team
Top quality product
Great service. Top quality product. Arrived on time. Design service was basic with no design advice - which we were expecting. Would definitely recommend and will be using again.
20 april 2026
Antwoord van Fast Labels
Hi Patricia,
Thank you for taking the time to leave your review, it means a lot.
We’re really pleased to hear you were happy with the service, product quality and delivery time.
In terms of the design advice, you can find our guides on our website, however we do appreciate your feedback regarding the design service, we’ll take this on board, as we’re always looking for ways to improve the support we provide.
It’s great to know you’d recommend us and use Fastlabels again.
Kind regards,
Keeley
Sales & Support Development Lead
The Fastlabels Team
Excellent product and super exceptional…
Excellent product and super exceptional service and support.
26 april 2026
Antwoord van Fast Labels
Hi John,
Thank you for such a kind review.
We’re really pleased to hear you were happy with both the product and the service you received. Feedback like this means a lot to the team, and we truly appreciate you choosing Fastlabels.
I will be sure to pass the feedback on to our team.
Kind regards,
Keeley
Sales & Support Development Lead
The Fastlabels Team
Great Support Service
Called Customer Support regarding two orders & delivery dates concerns . From the start Alex was fantastic. Sent tracking for the 1st order whilst i was still on the phone with him & then did exactly as he promised & spoke with production regarding my 2nd order. Alex sorted proofs which arrived with me within a hour & then managed to bring my delivery date forward so no deadlines was missed.
Massive Thank you to Alex!
27 april 2026
Review zonder uitnodiging
Antwoord van Fast Labels
Hi Adam,
What a great review, thank you!
We’re really happy to hear Alex was able to help with both orders and keep everything moving for you. It’s brilliant that he could get the tracking over straight away, sort the proofs quickly and help bring the delivery date forward so your deadlines stayed on track.
We’ll make sure your thanks are passed on to Alex.
Kind regards,
Keeley
Sales & Support Development Lead
The Fastlabels Team
Amazing product & fast delivery
High quality products, metallic stickers are amazing, and both were quickly delivered. Smooth design & approval process.
26 april 2026
Antwoord van Fast Labels
Hi Stephen,
Thank you so much for your brilliant review!
We’re really pleased to hear you were happy with the quality of the products, especially the metallic stickers, and that everything arrived quickly. It’s also great to know the design and approval process was smooth for you.
Kind regards,
Keeley
Sales & Support Development Lead
The Fastlabels Team
Absolutely amazing service
I have just received another batch of labels from this company, fast labels. I cannot find the words to show how happy I am. Every batch I have ordered has been absolutely amazing. I want to thank fast labels for their amazing work and how quick these labels are delivered to me.
24 april 2026
Review zonder uitnodiging
Antwoord van Fast Labels
Hi Kadri,
Wow, thank you so much for such a lovely review!
It’s amazing to hear that you’ve been so happy with each batch of labels and that they’ve been arriving quickly too. We really appreciate you continuing to order with Fastlabels, and your kind words mean a lot to the whole team.
Kind regards,
Keeley
Sales & Support Development Lead
The Fastlabels Team
AVOID
If you actually need stickers for a specific date, do not trust this company. I ordered on 19th April for an event this Sunday. Despite their name, they missed the delivery date!
The worst part isn't the delay, it's the customer service. When I complained, they blamed "system issues" and then had the nerve to tell me it was my responsibility to chase them up to ensure they did their job. Since when does the customer have to manage the supplier's technical glitches?
They only agreed to a refund once I mentioned I was escalating the matter to Trading Standards and a bank chargeback.
They are quick to take your money, but "Fast Labels" is just a brand name, not a reality. If you have a deadline, save yourself the stress and go elsewhere. Unprofessional and a total headache.
24 april 2026
Review zonder uitnodiging
Antwoord van Fast Labels
Hi Nathan,
Thank you for taking the time to leave your feedback. We’re really sorry to hear that your experience was disappointing, especially as your order was needed for a specific event date.
We do want to look into this properly and discuss it with you further, but at the moment we do not have enough order details to locate the order on our system.
We have requested some further information to be able to look further into this for you.
Once we have this information, we will make sure this is escalated to a manager so we can review the order timeline, communication, and any issues that may have caused the delay.
We’re sorry again for the frustration caused, and we would appreciate the opportunity to look into this properly for you.
Kind regards,
Keeley
Sales & Support Development Lead
Great quality
15 april 2026
Antwoord van Fast Labels
Hi Eli,
Many thanks for your 5 star review. We’re so pleased to hear you were happy with the quality of your labels.
We really appreciate you choosing FastLabels and hope to support you again with future orders.
Kind regards,
Keeley
Sales & Support Development Lead
The Fastlabels Team
Fastlabels is great for me
Fastlabels is great for me – with the ability to produce custom shaped labels on a range of common substrates that don't require huge production runs to be cost effective. My client love the quality too.
31 maart 2026
Review zonder uitnodiging
Antwoord van Fast Labels
Hi Ian,
Thank you so much for your feedback. It’s great to hear that Fastlabels works so well for your custom-shaped label needs, especially without requiring large production runs.
We’re also really pleased your clients are happy with the quality. We appreciate your continued support and look forward to helping with future orders.
Kind regards,
Keeley
Sales & Support Development Lead
The Fastlabels Team
Absolutely AWFUL!
Ordered labels from Fast Labels with an estimated delivery date of Monday 20th April. The very next day, I contacted them to explain I urgently needed the labels by Friday and asked for a refund if this couldn’t be guaranteed.
Instead of issuing a refund, they said they needed to check with management to see what they could do and whether meeting the deadline was possible. Despite this uncertainty, they continued processing the order and sending proofs back and forth, even though I had made it clear the deadline was absolutely critical.
The process then became unnecessarily drawn out, with repeated back-and-forth on proofs. Edits were made to my design (including moving text) without my consent due to their printing requirements, which delayed things further.
On Wednesday, I was told the labels had been printed and would arrive Friday — which is what I needed. However, Friday arrived and no labels were delivered.
When I chased this, I was told the order hadn’t passed quality control — and no one had informed me because they “don’t have capacity” to update customers.
So despite clearly stating I needed the labels by Friday or a refund, they:
- Refused to refund when asked
- Continued processing while unsure they could meet the deadline
- Failed to deliver on the promised date
- Failed to communicate delays
I was left without the labels when I needed them, which has impacted my business.
I would not recommend using this company if you have any kind of deadline. Poor communication and unwillingness to resolve issues early on.
17 april 2026
Review zonder uitnodiging
Antwoord van Fast Labels
Good Morning Shu,
Thank you for your feedback. We’re sorry to hear about your experience and understand the importance of receiving your order on time.
When you contacted us on 13/04 requesting a cancellation, we explored whether we could still meet your deadline instead. As part of this, we worked with our design team and upgraded your order to a free rush service for dispatch on 17/04. This was done in good faith, as we have a duty of care to do everything we can to ensure our customers receive the product they’ve ordered, not to delay or prevent a cancellation.
We advised on 16/04 and advised that the order was still on schedule, subject to passing our quality control checks. Unfortunately, the order did not pass QC in time, which meant we missed the revised dispatch date.
At that point, the order was still within the original estimated delivery window, which is why a refund hadn’t initially been approved. However, we understand your concerns, especially given your earlier request, and after escalation, we authorised a full refund. This is now with our accounts team, once processed you will receive an email to confirm this.
We do recognise that communication could have been clearer, particularly around the risks of the revised timeline, and we’re sorry for the inconvenience this caused.
Jodie
Support Assistant Manager
Delivery was very late
Delivery was very late - and I had paid a surcharge for the fast service. This is not fair or the correct way to treat customers.
16 april 2026
Antwoord van Fast Labels
Good Afternoon Christopher,
Thank you for your feedback. I’m sorry to hear that your delivery arrived later than expected, especially after you paid for an express service
We did everything we could to meet the deadline, our turnaround times are based on print-ready artwork. As changes were needed on part two and new artwork was supplied, along with the bank holiday, this caused a delay.
I have reached out to you as we would like to provide a suitable solution for you.
Your feedback is incredibly important to us, and we are committed to making this right. Please know that we value your business and appreciate your patience as we work to improve.
We look forward to hearing from you soon.
Jodie
Support Assistant Manager
Excellent help and support
Claire made sure the label graphics and resolution was what we wanted. Nothing was too much trouble and the final proof was good to go and the print result perfect.
15 april 2026
Antwoord van Fast Labels
Hi Peter,
Many thanks for your kind 5-star feedback. It’s brilliant to hear that Claire was able to guide the artwork and proofing process so smoothly.
We’re really pleased the final print came out exactly as needed, and we’ll be sure to pass your comments on to Claire.
Kind regards,
Keeley
Sales & Support Development Lead
The Fastlabels Team
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