Ordered some pens noting the milestone event to hand out during my friends’ luncheon celebrating my 65th birthday (they will be used to take a quiz to see how well my friends know me). Arrived quickly... Toon meer
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Lees wat reviewers zeggen
I was supposed to receive my order on friday.September, the twenty sixth and the last time I actually were able to track it, it said I would not be receiving it until tuesday, september thirtieth, whi... Toon meer
Bedrijf heeft geantwoord
The only reason I didn't give a five-star rating is because of the problems I had with placing my order on the website. However, I gave four stars because of the thoughtful customer service provided b... Toon meer
Bedrijf heeft geantwoord
This was my first time ordering from this company, and I’m beyond impressed! Alberto Romo was absolutely the best he communicated with me throughout the entire process, keeping me updated every step... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Pennenwinkel
- ook in
- Kantoorbenodigdheden groothandelaar
- Kantoorbenodigdheden winkel
- Kantoorbenodigdhedenwinkel
Geschreven door het bedrijf
At Custom Genie, we understand the power of well-executed merchandising campaigns. That's why we're thrilled to offer you our range of promotional pens designed to elevate your brand to new heights.
Contactgegevens
Verenigde Staten
- fastpens.com
4,0
Goed
249 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Nice looking pens
Shipping was quick. The pens look very nice and the grip is comfortable. They are not very durable though. Several in the shipment had fallen apart and could not be reassembled.
21 oktober 2023
But.....
Make customizing a wrap as an option on the pens, otherwise speedy delivery. The print was too small to read on two lines.
15 oktober 2023
Antwoord van Fastpens
Dear LC,
Thank you for your input and suggestions for future products.
We are saddened to have only received 2 stars and hope that in future purchases we can deliver to your expectations.
I am so happy with this company
I am so happy with this company! The pens I ordered are perfect and the lettering I had them put on, turned out awesome! It is etched in, not printed. The pens arrived on time, as promised! I'll be back to order more for sure! Thank you for the great price too!
21 oktober 2023
Review zonder uitnodiging
Personalized journal pens
My pens arrived quickly and are beautiful. The price is fantastic making them very affordable. I’ll be reordering more!
8 oktober 2023
Not So Fastpens
I placed my order on 10/7/2023 for my event, which was 10/13-10/15/2023. I received my order on 10/16/2023 🙄. I had called on 10/10 and was told that I would have my order by 10/13/2023. I called on 10/13 to get a status and was given a tracking number and saw that my order was shipped and was en route from Mexico 🤔. Website says that the company is in Atlanta, Ga.. There's no way I would have ordered pens from this company had I known they were coming from Mexico and wouldn't be here in time. Then you could barely see my name on the pens. Very disappointed 😞
7 oktober 2023
Antwoord van Fastpens
Dear Shonta,
Thank you for your review. We're currently reviewing the pictures you sent us via email.
We will provide you with a resolution shortly.
Thank you for your patience!
Size Compared to Actual Size Preview
The pens are great for the price. The printing is even good. The only issue is I printed an "actual size" proof and the logo on the pens I received is WAY smaller then on the proof. Other then that I'm happy with the product.
7 oktober 2023
I got exactly what I wanted and they…
I got exactly what I wanted and they really did arrive very quickly!
31 augustus 2023
Fast & Great!
This is the best place for a small order for promo pens for a small business! Very fair prices, quick service. I'm impressed!
24 augustus 2023
AMAZING, ALL AROUND!
Great communication, fast delivery, and a wonderful product. Will definitely order again! Thank you!!
24 augustus 2023
Ordering and receiving the pens was…
Ordering and receiving the pens was easy and the quality is great!
15 augustus 2023
Love them!
Very fast shipping, and great price! I only wish I could've made the lettering and logos larger.
11 augustus 2023
Clearer Communication Needed
The follow-up contact did not include the business's name, so I did not respond, which delayed my shipment.
18 augustus 2023
I appreciate the Fastpens staff!
I very much appreciate the effort on the staff at Fastpens puts into the product!
There was a question on an order and Daniel Ovalle reached out to me and it was resolved in minuets.
10 augustus 2023
Will definitely order again!!
Got here very fast and on time for my event. Beautifully made and exactly what I wanted. The pens also wrote amazingly.
19 juli 2023
The quality of the print on the pen was…
The quality of the print on the pen was very bad. Will not use them again.
17 juli 2023
Antwoord van Fastpens
Good day Jacob,
We're sorry to hear this.
We'd love to keep you as a customer, therefore, we would appreciate if you could share with us some pictures of the product you received so we can review it.
Please email them to infonbi@worldemblem.com
Thank you!
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