They can't seem to get the process right, every re-order things get stuck they can't ship on time, it's quite anxiety inducing. And they lack transparency, you should be able to quickly download you p... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
This is an amazing option for anyone who is curious about whether they might suffer from ADHD, and who might benefit from medication if then diagnosed. For me that was the case. Obviously being tre... Toon meer
Bedrijf heeft geantwoord
The highly qualified, specialized practitioners at fastreat ; have taken me from the most extreme total collapse; to recovery; and now into treatment sessions within my monthly membership, I can’t s... Toon meer
Bedrijf heeft geantwoord
I chose Fastreat because it was one of the most affordable options and I'm happy I did. I expected a fast and effective service, which it is, but I'm writing this review because the customer service h... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over FasTreat
Geschreven door het bedrijf
At FasTreat, we are dedicated to revolutionizing mental health care by providing fast, affordable, and high-quality services, with a special focus on supporting individuals with ADHD.
Contactgegevens
701 West Georgia Street, Suite 1500, V7Y1C6, Vancouver, Canada
- +1 7786513154
- support@fastreat.com
- fastreat.com
4,3
Uitstekend
464 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Utterly reassured
James immediately made me feel at ease. He suggested a possible alternative to have my medication through my CMHT, which would be ideal. He explained everything professionally and allowed me several chances to explain how I am feeling and how I felt on the atomoxetine. Overall, a very positive first consultation and I look forward to seeing James in a months time. Fantastic nurse practitioner.
7 september 2026
Antwoord van FasTreat
Dear Lee,
Thank you so much for sharing your experience with FasTreat! We’re truly grateful that you chose us for your care.
We’re delighted to hear that you had such a positive first consultation and felt comfortable and reassured throughout. It’s wonderful to know that you felt listened to and that everything was explained clearly during your appointment.
Your kind words mean a great deal to us and motivate us to continue providing thoughtful, compassionate, and high-quality care.
We’re here to support you every step of the way. Wishing you all the very best on your journey!
With gratitude,
The FasTreat Support Team
Very good customer service
My experience with the Fastreat support team was great. I want to acknowledge that the support team was extremely responsive once I raised my concerns. They were transparent about the reassessment process, listened to my situation, and were able to arrange an appointment with a new provider relatively quickly. I really appreciated their willingness to go the extra mile to find a solution.
However, I believe the platform could benefit from being more selective about the providers it works with, particularly when it comes to handling accommodation and documentation requests. There was a lot of back-and-forth and some difficulty getting clear answers regarding what documentation was needed and who was able to provide it, which made the process more stressful than it needed to be.
28 augustus 2026
Review zonder uitnodiging
Antwoord van FasTreat
Dear Ley,
Thank you so much for sharing your experience with FasTreat! We’re truly grateful that you chose us for your care.
We’re pleased to hear that our support team was responsive, listened to your concerns, and was able to help arrange an appointment with a new provider. We really appreciate your kind words about the effort our team made to find a solution for you.
We also appreciate your honest feedback regarding the process around documentation and accommodation requests. We understand how important it is to have clear information and a straightforward process, and your feedback is valuable in helping us identify where we can improve.
Thank you again for taking the time to share your experience. We’re committed to continuing to improve the support we provide and make the experience as smooth as possible for our patients.
With gratitude,
The FasTreat Support Team
Fantastic service
A service that, put your mind at easy and that you are listened too.
5 september 2026
Antwoord van FasTreat
Dear Emma,
Thank you so much for sharing your experience with FasTreat! We’re truly grateful that you chose us for your care.
We’re delighted to hear that you’ve felt listened to and supported throughout your experience. Knowing that our service has helped put your mind at ease means a great deal to us.
Your kind words motivate us to continue providing thoughtful, compassionate, and high-quality care.
We’re here to support you every step of the way. Wishing you all the very best on your journey!
With gratitude,
The FasTreat Support Team
The service is great
The service is great, it really helped me out when I was trying to get medication after being kicked off my shared care agreement with my GP. The process and response times are really fast, the customer service is excellent and the pricing is some of the best.
5 september 2026
Review zonder uitnodiging
Antwoord van FasTreat
Dear Mezzy,
Thank you so much for sharing your experience with FasTreat! We’re truly grateful that you chose us for your care.
We’re delighted to hear that you’ve found our service helpful and that the process has been quick and straightforward. It’s wonderful to know that our responsive support and customer service have made a positive difference for you.
Your kind words about our service and pricing mean a great deal to us and motivate us to continue providing accessible, efficient, and high-quality support.
We’re here to support you every step of the way. Wishing you all the very best on your journey!
With gratitude,
The FasTreat Support Team
My RN hadnt succeeded in submitting my…
My RN hadnt succeeded in submitting my prescription & wasn't responding in time. Eunice made it super easy for me to get my prescription resubmitted so I didnt have to miss out on any dosage. She was sweet and efficient.
4 september 2026
Review zonder uitnodiging
Antwoord van FasTreat
Dear Sawri,
Thank you so much for sharing your experience with FasTreat! We’re truly grateful that you chose us for your care.
We’re delighted to hear that our support team was able to make the prescription process easy and help ensure you didn’t miss any of your medication. It’s wonderful to know that you found our support to be both kind and efficient.
Your kind words mean a great deal to us and motivate us to continue providing responsive, thoughtful, and high-quality support.
We’re here to support you every step of the way. Wishing you all the very best on your journey!
With gratitude,
The FasTreat Support Team
Valerie is great
Valerie is great. It's really wonderful to have someone understand my art and be on my side.
2 september 2026
Review zonder uitnodiging
Antwoord van FasTreat
Dear George,
Thank you so much for sharing your experience with FasTreat! We’re truly grateful that you chose us for your care.
We’re delighted to hear that you’ve had such a positive experience and that you’ve felt understood and supported. It’s wonderful to know that you feel comfortable sharing your art and that you feel you have someone on your side.
Your kind words mean a great deal to us and motivate us to continue providing thoughtful, compassionate, and high-quality care.
We’re here to support you every step of the way. Wishing you all the very best on your journey!
With gratitude,
The FasTreat Support Team
Great!
It was very easy to go through the process and there wasn't any waiting. I was able to make an appointment very quickly and connected with someone who could diagnose me. I was able to message me throughout if I had any questions.
2 september 2026
Antwoord van FasTreat
Dear Felicity,
Thank you so much for sharing your experience with FasTreat! We’re truly grateful that you chose us for your care.
We’re delighted to hear that you found the process easy and straightforward, with minimal waiting time. It’s wonderful to know that you were able to arrange an appointment quickly and felt supported with the option to message our team whenever you had questions.
Feedback like yours motivates us to continue providing thoughtful, compassionate, and high-quality care.
We’re here to support you every step of the way. Wishing you all the very best on your journey!
With gratitude,
The FasTreat Support Team
Antwoord van FasTreat
Dear Philippe,
Thank you so much for sharing your experience with FasTreat! We’re truly grateful that you chose us for your care.
We’re delighted to hear that you had a really positive experience with our coaching program. Your kind words mean a great deal to us and are greatly appreciated by our team.
Feedback like yours motivates us to continue providing thoughtful, compassionate, and high-quality support.
We’re here to support you every step of the way. Wishing you all the very best on your journey!
With gratitude,
The FasTreat Support Team
Amazing Doctor
Amazing Doctor
Genuine Suggestions
Listens each and everything
All Love to her
God bless her
1 september 2026
Antwoord van FasTreat
Dear Shubham,
Thank you so much for sharing your experience with FasTreat! We’re truly grateful that you chose us for your care.
We’re delighted to hear that you had such a positive experience with your doctor. It’s wonderful to know that you felt listened to, supported, and that you appreciated the genuine guidance and suggestions provided during your care.
Your kind words mean a great deal to us, and feedback like yours motivates us to continue providing thoughtful, compassionate, and high-quality care.
We’re here to support you every step of the way. Wishing you all the very best on your journey!
With gratitude,
The FasTreat Support Team
I had a good experience with delivery…
I had a good experience with delivery and and support was great
1 september 2026
Review zonder uitnodiging
Antwoord van FasTreat
Dear Consumer,
Thank you so much for sharing your experience with FasTreat! We’re truly grateful that you chose us for your care.
We’re delighted to hear that you had a good experience with the delivery process and that you found our support team to be great. Your kind words mean a great deal to us.
Feedback like yours motivates us to continue providing reliable, thoughtful, and high-quality support throughout every step of your journey.
We’re here to support you every step of the way. Wishing you all the very best on your journey!
With gratitude,
The FasTreat Support Team
Very professional service
Very professional service, minimal waiting time, and a good price.
24 augustus 2026
Antwoord van FasTreat
Dear Gadi,
Thank you so much for sharing your experience with FasTreat! We’re truly grateful that you chose us for your care.
We’re delighted to hear that you found our service professional, with minimal waiting time, and that you were happy with the value provided. Your kind words mean a great deal to us.
Feedback like yours motivates us to continue providing thoughtful, compassionate, and high-quality care.
We’re here to support you every step of the way. Wishing you all the very best on your journey!
With gratitude,
The FasTreat Support Team
Eunice is the best
Eunice is the best, I was in an urgent situation in another province and, they helped me make sure I got my medication the same day responded quickly and assisted me the entire way answering all my questions clearly. If a raise is possible id give it to eunice :). 10/10
26 augustus 2026
Review zonder uitnodiging
Antwoord van FasTreat
Dear Tyler,
Thank you so much for sharing your experience with FasTreat! We’re truly grateful that you chose us for your care.
We’re delighted to hear that one of our support team members was able to assist you promptly during an urgent situation and help ensure you received your medication the same day. It’s wonderful to know that you felt supported throughout the process and that your questions were answered clearly.
Your kind words and 10/10 rating mean so much to us! We’ll be sure to share your lovely feedback with the team. Feedback like yours motivates us to continue providing thoughtful, compassionate, and high-quality care.
We’re here to support you every step of the way. Wishing you all the very best on your journey!
With gratitude,
The FasTreat Support Team
Excellent service
Excellent customer service, they are very responsive!
The onboarding was very quick and ongoing treatment process is smooth. My care provider is always available to answer any questions I have, definitely recommend to anyone seeking treatment!
12 februari 2026
Review zonder uitnodiging
Antwoord van FasTreat
Dear M,
Thank you so much for sharing your experience with FasTreat! We’re truly grateful that you chose us for your care.
We’re delighted to hear that you’ve found our customer service very responsive and that your onboarding and ongoing treatment have been smooth. It’s wonderful to know that you feel supported and comfortable reaching out whenever you have questions.
Feedback like yours motivates us to continue providing thoughtful, compassionate, and high-quality care.
We’re here to support you every step of the way. Wishing you all the very best on your journey!
With gratitude,
The FasTreat Support Team
10/10
Carmen was very grounded and grounding whilst being a great introspective listener! I’m getting exactly what i need from a therapist so far!
26 augustus 2026
Review zonder uitnodiging
Antwoord van FasTreat
Dear O,
Thank you so much for sharing your experience with FasTreat! We’re truly grateful that you chose us for your care.
We’re delighted to hear that you’ve had such a positive experience with our therapy service and that you’ve felt listened to, understood, and supported. It’s wonderful to know that you’re getting what you need from your sessions so far.
Feedback like yours motivates us to continue providing thoughtful, compassionate, and high-quality care.
We’re here to support you every step of the way. Wishing you all the very best on your journey!
With gratitude,
The FasTreat Support Team
Recently diagnosed with adhd
Recently diagnosed with adhd, was waiting for a diagnosis from the nhs for 3 years and got fed up of waiting. Within the space of a week i’ve been assessed, diagnosed and had medication sent to me. Feeling hopeful as the support has been great from the people at fastreat so far
26 augustus 2026
Review zonder uitnodiging
Antwoord van FasTreat
Dear Consumer,
Thank you so much for sharing your experience with FasTreat! We’re truly grateful that you chose us for your care.
We’re delighted to hear that you were able to complete your assessment, receive your diagnosis, and begin your treatment within such a short period of time.
It’s especially encouraging to hear that you’re feeling hopeful and that you’ve found our team supportive throughout the process. Your kind words mean a great deal to us, and we truly appreciate you taking the time to share your feedback.
Feedback like yours motivates us to continue providing thoughtful, compassionate, and high-quality care.
We’re here to support you every step of the way. Wishing you all the very best on your journey!
With gratitude,
The FasTreat Support Team
Sketchy Service
Repeatedly transfered clinician to no fault of my own. Each of which demanded a new expensive appointment each time to continue my treatment. This service includeds suprise costs you do not expect.
22 augustus 2026
Antwoord van FasTreat
Hi Eli,
We’re sorry to hear about your experience and understand how frustrating it must have been to have your clinician changed multiple times, particularly when you felt that these changes were outside of your control.
We also understand your concerns regarding having to book additional appointments and the costs associated with continuing your treatment. We appreciate that unexpected charges can be frustrating, especially when you are simply trying to maintain continuity of care.
We take your feedback seriously and would like the opportunity to understand what happened in your case and review the concerns you have raised. Please contact our support team at support@fastreat.co.uk so that we can look into this further and assist you directly.
Thank you for taking the time to share your experience with us, Eli. We value your feedback and hope to have the opportunity to address your concerns and provide you with greater clarity regarding your treatment and associated costs.
Kind regards,
FasTreat Support Team
This was a seamless process
This was a seamless process. Easy to book an appointment within 24 hours - so much quicker than NHS waiting lists! Questions to answer beforehand were clear and easy, and the assessment was thorough but also very clear and easy. So happy with the service
21 augustus 2026
Review zonder uitnodiging
Antwoord van FasTreat
Dear Annie,
Thank you so much for sharing your experience with FasTreat! We’re truly grateful that you chose us for your care.
We’re delighted to hear that you found the process seamless and that you were able to book your appointment quickly. It’s wonderful to know that you found the questions clear and the assessment both thorough and easy to follow.
Your kind words mean a great deal to us, and we truly appreciate you taking the time to share your feedback.
Feedback like yours motivates us to continue providing thoughtful, compassionate, and high-quality care.
We’re here to support you every step of the way. Wishing you all the very best on your journey!
With gratitude,
The FasTreat Support Team
Antwoord van FasTreat
Dear Reya,
Thank you so much for sharing your experience with FasTreat! We’re truly grateful that you chose us for your care.
We’re delighted to hear that you found our service clear, concise, and consistent. Your kind feedback means a great deal to us and reassures us that we’re providing the level of support and communication our patients deserve.
Feedback like yours motivates us to continue providing thoughtful, compassionate, and high-quality care.
We’re here to support you every step of the way. Wishing you all the very best on your journey!
With gratitude,
The FasTreat Support Team
Revised Review
I have revised this review after a bad start where I was not given any diagnosis. I got an explanation and was understandable.The matter was resolved adequately and another assessment was conducted.
19 augustus 2026
Review zonder uitnodiging
Antwoord van FasTreat
Hi Adam,
We’re very sorry to hear about your experience and, in particular, that you felt you were left without clear answers following your assessment. We completely understand how frustrating and concerning this must have been, especially after making several attempts to contact us and not receiving the response you were expecting.
We take your feedback seriously and genuinely want to understand what happened and where we may have fallen short. Your experience matters to us, and we would like the opportunity to review your concerns properly and provide you with the appropriate support.
We would be grateful if you could contact us at support@fastreat.co.uk so that we can review your case and assist you directly. If you reach out, please include your full name and any relevant details so that our team can locate your case and look into the concerns you have raised.
Thank you for taking the time to share your experience with us, Adam. We’re sorry that your experience has left you feeling this way, and we hope to have the opportunity to address your concerns and provide you with the support and clarity you need.
Kind regards,
FasTreat Support Team
Antwoord van FasTreat
Dear TS,
Thank you so much for sharing your experience with FasTreat! We’re truly grateful that you chose us for your care.
We’re delighted to hear that you would recommend FasTreat. Your kind words mean a great deal to us, and we truly appreciate you taking the time to share your feedback.
Feedback like yours motivates us to continue providing thoughtful, compassionate, and high-quality care.
We’re here to support you every step of the way. Wishing you all the very best on your journey!
With gratitude,
The FasTreat Support Team
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