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Beoordeeld met 5 van de 5 sterren

I needed a custom bouquet of flowers ordered for a friend who was going through an difficult time and feyi’s customer service team did an incredible job of making sure the order was designed as requ... Toon meer

Beoordeeld met 2 van de 5 sterren

I specifically bought this bouquet for the colours and the lily pictured on the website, but it looked quite a lot different in real life. I know it says on the website that some of the stems are swit... Toon meer

Beoordeeld met 3 van de 5 sterren

Late delivery and when I emailed to find out if fresh flowers could be sent I had no reply. They also looked droopy and some brown due to being in a box for 48 hours.

Beoordeeld met 5 van de 5 sterren

Every idea Feyi brings to the table is fresh, fun and honestly beautiful. I like to stock up and it's always a nice touch when I gift their bouquets to loved ones. Every touch is well thought out an... Toon meer

Bedrijfsgegevens

  1. Bloemenbezorging

Geschreven door het bedrijf

Our vision is to modernise the flower delivery experience, breaking free from outdated norms and dull traditions that have dominated the industry for too long. We offer a fresh, unique concept that's vibrant, enjoyable, and highly shareable, setting us apart from the rest.


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

70 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

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Heeft 20% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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3,9

Alle reviews

(70)

28 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I needed a custom bouquet of flowers…

I needed a custom bouquet of flowers ordered for a friend who was going through an difficult time and feyi’s customer service team did an incredible job of making sure the order was designed as requested and delivered on time. I had some issues placing my order on the website so I emailed the customer service team who replied within a few hours, sorted out the issues with my order and kept me updated until the flowers were dispatched. My friend absolutely loved the flowers!

This is my second time ordering from get and definitely not my last! Thanks for a 5⭐️ experience once again.

6 juni 2026
Beoordeeld met 5 van de 5 sterren

My Go-To for Florals all day everyday!!!

Every idea Feyi brings to the table is fresh, fun and honestly beautiful. I like to stock up and it's always a nice touch when I gift their bouquets to loved ones. Every touch is well thought out and personal.

Everyone on the team are some of the most hardworking people I know!

16 juni 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

I specifically bought this bouquet for…

I specifically bought this bouquet for the colours and the lily pictured on the website, but it looked quite a lot different in real life. I know it says on the website that some of the stems are switched, but I felt it looked so different to the advertised bunch that I couldn’t help but feel disappointed. There was no lily in the bunch. I also took them to a florist for a second opinion who said the type of flowers, and the poor condition of some of them, were not worth the £70 paid.

2 juni 2026
Beoordeeld met 3 van de 5 sterren

Beautiful flowers, poor delivery

Flowers were beautiful, vibrant and fresh. Well packaged and came with some food packets. The only downside was delivery. Their policy says tracked delivery by 1pm but they came 2 hours late with no tracking info. This was very stressful because they were for a photoshoot and I had to find other plans. Such a shame but I can’t rely on them for special occasions.

5 mei 2026
Logo Feyi

Antwoord van Feyi

Hi there,

Thank you for your feedback, and I’m so sorry to hear you were disappointed with the delivery.

Just to clarify, the 1pm time stated refers to the order cut-off time, rather than a guaranteed delivery time. All of our deliveries are scheduled as all-day deliveries.

I completely understand how this may have caused confusion, and I’m really sorry for the disappointment caused.

We hope you can shop with us in the future.

Best wishes,
The feYi Team

Beoordeeld met 1 van de 5 sterren

Used this company to deliver flowers…

Used this company to deliver flowers for Valentine’s Day for my fiancée.Delivery driver calls from completely from different part of London and doesn’t even have the postcode for the location.Then he goes that too far away for him and his manager gonna try to sort it out.And no flowers? You can not rely on this company.

14 februari 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Very poor product terrible value for money

I ordered newspaper wrapped red roses at £90 for my daughter, based on the photos on the web. What arrived was a small bunch of slightly old roses which weren’t worth a fraction of the money. I contacted the company to express my dissatisfaction but they haven’t even had the courtesy to acknowledge my email. I’ll be back to using interflora next time

23 december 2025
Review zonder uitnodiging
Logo Feyi

Antwoord van Feyi

Hi Mandi, We’re so sorry to hear about your experience and truly apologise for the disappointment caused. This is certainly not the standard we aim to deliver, and we completely understand how frustrating this must have been - especially as the flowers were a gift for your daughter.

Unfortunately due to the Christmas and New Year period, our response times have been slightly extended while we worked through a high volume of orders and enquiries. Please rest assured your message will be in our queue, and we’re very sorry if it felt like it was overlooked.

If you could kindly reply with your order number, we’ll be able to locate your order straight away and look into this as a priority. We genuinely care about our customers and would love the opportunity to make this right for you.

Thank you for bringing this to our attention, and again, our sincere apologies - RL

Beoordeeld met 1 van de 5 sterren

The worst flower delivery

The worst flower delivery. Missing note, flowers were mostly broken - in fact enough to make the packaging wet. Not secured within the box at all, just battered around. Had to organise a replacement last minute as it was a gift, the customer service to this day, after almost 2 weeks failed to respond regarding our refund request.

18 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The flowers that I ordered for my…

The flowers that I ordered for my mother’s birthday and the service were excellent. There was an initial hiccup with the delivery through no fault of Feyi Flowers but they went above and beyond to rectify the situation which was amplified by the fact that the flowers received were exceptionally beautiful and resulted in a very happy mother.

22 september 2025
Review zonder uitnodiging

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