Feyi Reviews 

Our colleagues loved the flowers and they arrived perfectly.

I ordered online and the experience was seamless. Within 2 days the recipient had their flowers and they were as good, if not better than what was advertised

The high quality level of communication in the delivery process, which was efficient and the recipient loved their flowers! Thank you again

I was there when the recipient received their delivery so I can confirm that the delivery, packaging and flowers were top notch. The flowers were beautiful and my friend was surprised by their personalised wrapping paper. It’s a great idea for a birthday or special occasion.

10/10 Great service from start to finish from Eni and team! That’s not to mention the bouquet itself. Honestly, stunning from top to bottom, no notes.

I’ll be back for sure

Ordered them from South Africa for my best friend in the uk! She was so happy! Thank you for being so quick and for picking the best flowers

The flowers were beautiful, customer service was quick to reply when I noticed I had made an error and resolved it immediately.

Really great experience overall

The delivery was great and my partner loved the flowers so much

Excellent customer service and the most beautiful flowers. Thank you will use again

10/10. Flowers were delivered exactly as expected. Even when a delivery was missed they were still fresh when delivered the next day. Perfect service

beautiful uplifting celebratory bouquet for my dear friend! recommend it for your bestie too! x

Gorgeous, fragrant flowers with beautiful packaging. Ordered last minute for a birthday, delivered on time and my friend absolutely loved them. Will be ordering again soon! 🌷

Lovely flowers and delivered exactly on time in the selected day

I have not experienced your flowers for myself but my friend LOVED the flowers I sent her,will definitely continue to gift Feyi flowers

10/10 .. very beautiful flowers!

Unique beautiful flower bouquets. Prompt delivery and amazing customer service.

Bought these for my mother in law for mothers day and she absolutely loved them

The flowers are nice, shame mine were dead.

They do not reply to customer service queries. Very annoying not to answer your CS mailbox, I picked the wrong date, and despite reaching out multiple times a week in advance got no reply and my flowers were delivered after I had left for my trip. Came back 3 days later to dead flowers in a box. If they are not going to answer CS mailbox, maybe put water in the flower box

Not necessarily a complaint, but I think some valuable feedback for what I know is a super small team. I really wanted to support this little company after the whole copycat scandal. So when my boss requested an all white bouquet to be delivered for Mothers day, I immediately emailed in (as the website didn’t cater for the exact selection and I wanted to talk through how to put in a request). In my emails I stated my price range (which was £60-£70 - perfectly aligned with the website prices), included the address, the date I wanted delivery. I also left the flower options broad; requesting only seasonal and white to allow for whatever they needed to do, along with which wrapping I would like. Initially I was told they could do this and asked for an address. I replied and asked for someone to send through the link for payment, as I didn’t want to miss the Mother’s Day cut off. After 3 or 4 replies/exchanges requesting similar things, I was starting to get a little frustrated, so had to prompt Josiah to read over the previous emails, as I still hadn’t gotten anywhere. Despite being told they could do this and getting involved in about 3 days of emails which required Instagram msg prompts to receive replies - in the last email I was informed they couldn’t and didn’t take requests below bulk orders of 15. It was all very disorganised and time wasting. The emails were not structured in a productive way in which you can resolve customer issues without repeated interactions and there is no number to ring. As it’s clearly a tiny team, I think it might be worth looking into your email templates and how you can better structure them so you don’t create more work for yourselves and also waste customer time. It meant I had to find somewhere else very last minute after leaving plenty of time to order when initially agreeing all of this. Overall I’m really sad to say it was a disappointing experience, but I am still rooting for you guys !! Maybe next time!