Fidler & Pepper Reviews 

7.130
TrustScore 5 uit 5

4,8

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Ross and Amber took care of everything for our house move. Everything went really smoothly during a stressful period in moving home, nothing was ever too much and all our questions we're always answer... Toon meer

Beoordeeld met 5 van de 5 sterren

We re-mortgaged our home with Fidler and Pepper, We were managed by Gabrielle Anthony and Melanie Lawson. The whole process was easy and smooth, no issues at all. I found the team members professional... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Fidler & Pepper handled our remortgage amazingly well. From start to finish it has been handled professionally and very quickly. We received plenty of updates from Emma Scollick and Georgie Guest on... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Melissa Fletcher was our solicitor when we changed mortgage lenders. The entire process was smooth and easy to understand and follow. Whenever contact was made with Melissa or her support team, respon... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Juridische diensten en overheid

Geschreven door het bedrijf

Fidler & Pepper Lawyers are an innovative, tech-savvy, award-winning law firm specialising in Conveyancing & Private Client law. We can help you if you're buying or selling a house or if you want to get your affairs in order and need Wills, probate, trusts, powers of attorney and much more! Fidler & Pepper offer sensible legal advice in plain English from human beings and we put the client at the centre of everything we do.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

7K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,8

Alle reviews

(7.130)

1.169 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Fidler & Pepper has provided great…

Fidler & Pepper has provided great support during renewal of my mortgage as legal advisors where my case is handled by Belinda Clarke and Annie Castledin.

I am really happy to use services of Fidler and pepper where whole process has been completed on given timelines without any hassle.

Once again thank you guys for support and guidance.
Regards
Rajender Singh

18 juni 2026
Review zonder uitnodiging
Logo Fidler & Pepper

Antwoord van Fidler & Pepper

Thank you for your wonderful review, Rajender.

We’re delighted to hear that Belinda Clarke and Annie Castledine provided such great support throughout your mortgage renewal. It’s great to know that the process was completed within the agreed timescales and that everything progressed smoothly and without hassle.

Your kind comments about the support and guidance you received will mean a great deal to Belinda, Annie and the wider team.

Thank you for taking the time to share your experience. We truly appreciate your feedback.

With sincere thanks,
Fidler & Pepper

Beoordeeld met 5 van de 5 sterren

Would highly recommend

Excellent service from start to finish.Emily & Beth made buying our first home a dream. Communication was great, everything was explained to us clearly and we were updated at every stage!

8 mei 2026
Review zonder uitnodiging
Logo Fidler & Pepper

Antwoord van Fidler & Pepper

Thank you for your wonderful review, Jema.

We’re delighted to hear that Emily Farnsworth and Beth Hibbert made the purchase of your first home such a positive experience. It’s great to know that communication was clear throughout, everything was explained well, and that you felt fully informed at every stage of the process.

Buying a first home is a significant milestone, and we’re pleased that Emily and Beth helped make the journey feel straightforward and enjoyable.

Thank you for taking the time to share your experience. We truly appreciate your kind feedback.

With sincere thanks,
Fidler & Pepper Lawyers

Beoordeeld met 5 van de 5 sterren

Great solicitors, and very fast

These solicitors are the best I’ve used and I’ve had to have them a few times, they got the job done as quickly as possible, they was very helpful with question I didn’t understand, nothing seemed too much effort.
Paula was a great help and felt really comfortable with her, she would keep me in the loop as much as possible, and the app is great to use, everything is pretty much done on that and you see the progress in every step.

16 juni 2026
Review zonder uitnodiging
Logo Fidler & Pepper

Antwoord van Fidler & Pepper

Thank you for your wonderful review, Stuart.

We’re delighted to hear that you consider us the best solicitors you have used and that you have continued to place your trust in us over the years. It’s great to know that the process was completed quickly and that the team were always happy to help with any questions along the way.

Paula will be especially pleased to receive your kind comments. We’re delighted that her support, communication and dedication helped you feel comfortable and well informed throughout your matter.

It’s also wonderful to hear that you found the app easy to use and helpful in tracking progress at every stage.

Thank you again for your valued feedback and continued support.

With sincere thanks,
Fidler & Pepper Lawyers

Beoordeeld met 5 van de 5 sterren

Chloe Foley was helpful and super…

Chloe Foley was helpful and super responsive when we needed it. Was also proactive in getting us to respond to different requests for info ensuring that we were able to secure our new mortgage in time!

29 mei 2026
Review zonder uitnodiging
Logo Fidler & Pepper

Antwoord van Fidler & Pepper

Thank you for your wonderful review.

We’re delighted to hear that Chloe Foley was so helpful, responsive and proactive throughout your remortgage. It’s great to know that her communication and attention to detail helped keep everything on track and ensured your new mortgage was secured in time.

Your kind feedback is greatly appreciated and will mean a lot to Chloe and the team.

With sincere thanks,
Fidler & Pepper Lawyers

Beoordeeld met 5 van de 5 sterren

Happy homeowner

Really happy with the service received. Fidler and Pepper were appointed by my lender to process my remortgage. Communication was excellent and they dealt with everything promptly and efficiently.

13 mei 2026
Review zonder uitnodiging
Logo Fidler & Pepper

Antwoord van Fidler & Pepper

Thank you for your wonderful review, Beverly.

We’re delighted to hear that you were so happy with the service you received during your remortgage. It’s great to know that communication was excellent throughout and that everything was handled promptly and efficiently from start to finish.

We truly appreciate your feedback and are pleased that we could help make the process a positive experience for you.

With sincere thanks,
Fidler & Pepper Lawyers

Beoordeeld met 5 van de 5 sterren

Fantastic

Fantastic, had a previous issue with the last solicitors we used which took months to resolve. As soon this was eventually resolved, chloe turned round our mortgage in a week. Very impressed

16 juni 2026
Review zonder uitnodiging
Logo Fidler & Pepper

Antwoord van Fidler & Pepper

Thank you for your wonderful review, Mr Legg.

We’re delighted to hear that Chloe Foley was able to progress your mortgage so quickly after the delays you experienced elsewhere. It’s great to know that, once the previous issue was resolved, everything moved forward efficiently and was completed within such a short timeframe.

Your kind comments will mean a great deal to Chloe, and we truly appreciate you taking the time to share your experience.

With sincere thanks,
Fidler & Pepper

Beoordeeld met 5 van de 5 sterren

Excellent service from Chloe Foley

Excellent service from Chloe Foley.
Very efficient, great communication.

16 juni 2026
Review zonder uitnodiging
Logo Fidler & Pepper

Antwoord van Fidler & Pepper

Thank you for your kind review, Indi.

We’re delighted to hear that Chloe Foley provided excellent service and that you were pleased with her efficiency and communication throughout your matter.

Your feedback is greatly appreciated and will mean a great deal to Chloe and the team.

With sincere thanks,
Fidler & Pepper Team

Beoordeeld met 1 van de 5 sterren

Would NOT Recommend

I am extremely disappointed with the service I received. My case was allocated two solicitors, yet the overall handling was very slow and disorganised from start to finish. Communication was a major issue — responses to emails from both solicitors were often rude, unhelpful, and came across with an unprofessional attitude.

The transaction was also managed very poorly in terms of timing and communication. We were initially told completion would take place on the 22nd of the month, so we arranged removal men and paid a deposit. Just two days before, we were informed this would not be going ahead, causing us to lose that deposit.

A new completion date was then set for the 5th of the following month. All parties were aware that we would be on holiday in Turkey and had planned everything around this, including paying further deposits and arranging our move for when we returned. While we were abroad — with our entire house packed and beds already in storage — we received an email saying the top of the chain was not ready and completion might not go ahead. I had to call from Turkey, costing £40 for a six-minute call, only to be told nothing was certain.
Two days later, we were told it was proceeding after all. I requested the final completion statement and had to wait another two days to receive it. When it did arrive, it showed a figure around £5,500 higher than expected. I then had to contact my mortgage company and the solicitors to resolve the issue before funds could be transferred, incurring a further £100 in phone charges. Despite this, the firm refused to reimburse any of the additional costs caused by their errors and delays.

Although completion day itself went smoothly, this was overshadowed by the experience leading up to it. To make matters worse, a week after completion I was contacted again and told they had made another mistake and I now owed an additional £360 due to an error in the figures they originally provided.

Overall, this process took nearly 7 months and was incredibly stressful, with little regard for the impact it had — particularly as I was pregnant throughout. The lack of organisation, poor communication, repeated errors, and unwillingness to take responsibility for mistakes made this a very frustrating experience.
I would not recommend this firm.

5 juni 2026
Review zonder uitnodiging
Logo Fidler & Pepper

Antwoord van Fidler & Pepper

We are sorry to read your review Natalie.

if you can provide your case details directly to us, we can investigate this further.

Please email reviews@fidler.co.uk Your comments will be looked at by our senior management team and Directors.

Thank you,
Fidler & Pepper Lawyers.

Beoordeeld met 5 van de 5 sterren

Excellent service from Amber and Ross…

Excellent service from Amber and Ross the whole process was well organised and both fully explained anything when needed.
The app was really good and helped speed everything up
Would highly recommend Fidler and Pepper

12 juni 2026
Review zonder uitnodiging
Logo Fidler & Pepper

Antwoord van Fidler & Pepper

Thank you for your wonderful review, Helen.

We’re delighted to hear that Amber and Ross provided such excellent service throughout your matter and that the process was well organised from start to finish. It’s great to know that they took the time to explain everything clearly whenever needed and that you found the app helpful in keeping things moving efficiently.

Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.

With sincere thanks,
Fidler & Pepper Lawyers

Beoordeeld met 5 van de 5 sterren

Gabrielle Anthony and Melanie Lawson…

Gabrielle Anthony and Melanie Lawson They handled my case. They were very professional, kept me updated throughout, and responded very quickly whenever I had any questions. This is the second time I’ve used this company’s services and I’m very satisfied.

3 juni 2026
Review zonder uitnodiging
Logo Fidler & Pepper

Antwoord van Fidler & Pepper

Thank you for your wonderful review, Piotr.

We’re delighted to hear that Gabrielle Anthony and Melanie Lawson provided such professional service and kept you well informed throughout your matter. It’s great to know that your questions were answered promptly and that you felt supported every step of the way.

We’re especially grateful for your continued trust in us and are pleased that this is the second time you have chosen to use our services.

Thank you for taking the time to share your experience. We truly appreciate your feedback.

With sincere thanks,
Fidler & Pepper Lawyers

Beoordeeld met 5 van de 5 sterren

My case was handled by Marissa Huffen…

My case was handled by Marissa Huffen and she made changing my mortgage over super easy and kept me updated along the way. Very quick at responding to enquiries, can't ask for more really 👍

1 april 2026
Review zonder uitnodiging
Logo Fidler & Pepper

Antwoord van Fidler & Pepper

Thank you for your wonderful review, Daz.

We’re delighted to hear that Marissa Huffen made your remortgage process so easy and kept you updated throughout. It’s great to know that her prompt responses and support helped make everything run smoothly for you.

Your kind feedback is greatly appreciated and will mean a lot to Marissa and the team.

With sincere thanks,
Fidler & Pepper

Beoordeeld met 5 van de 5 sterren

Fantastic

Marissa Huffen and Leah Bull were fantastic in their help with me on remortgaging my property
Very efficient and helpful

31 mei 2026
Review zonder uitnodiging
Logo Fidler & Pepper

Antwoord van Fidler & Pepper

Thank you for your wonderful review, David.

We’re delighted to hear that Marissa Huffen and Leah Bull provided such fantastic support with your remortgage. It’s great to know that you found them efficient, helpful and supportive throughout the process.

Your kind comments will mean a great deal to both Marissa and Leah.

With sincere thanks,
Fidler & Pepper

Beoordeeld met 5 van de 5 sterren

Excellent service!

Thank you so much, Fidler &Pepper handled our mortgage application professionally and efficiently. Miss Emma Scollick updates and inform us on time every transaction. Excellent service!

12 juni 2026
Review zonder uitnodiging
Logo Fidler & Pepper

Antwoord van Fidler & Pepper

Thank you for your wonderful review, Lea.

We’re delighted to hear that your mortgage application was handled professionally and efficiently from start to finish. It’s great to know that Emma Scollick kept you informed throughout the process and provided timely updates at every stage.

Your kind feedback is greatly appreciated and will mean a lot to Emma and the team.

With sincere thanks,
Fidler & Pepper Lawyers

Beoordeeld met 5 van de 5 sterren

I would like to thank for all the work…

I would like to thank for all the work they have done for me, great customer service always kept me updated I would use this company again.

1 juni 2026
Review zonder uitnodiging
Logo Fidler & Pepper

Antwoord van Fidler & Pepper

Thank you for your kind review, Zafar.

We’re delighted to hear that you were pleased with the service you received and that the team kept you updated throughout your matter. It’s great to know that the communication and support provided made such a positive impression.

We truly appreciate your feedback and are delighted that you would choose to use our services again in the future.

With sincere thanks,
Fidler & Pepper Lawyers

Beoordeeld met 5 van de 5 sterren

Very satisfied completed in a very…

Very satisfied completed in a very efficient and timely manner

11 juni 2026
Review zonder uitnodiging
Logo Fidler & Pepper

Antwoord van Fidler & Pepper

Thank you for your kind review, Teresa.

We’re delighted to hear that you were very satisfied with the service you received and that everything was completed in an efficient and timely manner.

We truly appreciate your feedback and thank you for taking the time to share your experience.

With sincere thanks,
Fidler & Pepper Lawyers

Beoordeeld met 5 van de 5 sterren

Wanted to say a massive thank you to…Amber & Dawn

Wanted to say a massive thank you to Amber and Dawn who acted on my purchase. They made the whole process quick and stress free.

5 juni 2026
Review zonder uitnodiging
Logo Fidler & Pepper

Antwoord van Fidler & Pepper

Thank you for your wonderful review, Don.

We’re delighted to hear that, with your many years of experience using conveyancing solicitors, Melissa Law and Lauren McLean stood out for their exceptional service. It’s great to know that they kept you well informed throughout, responded promptly to your queries and successfully delivered the outcome you needed.

Your kind comments will mean a great deal to both Melissa and Lauren, and we truly appreciate you taking the time to share your experience.

With sincere thanks,
Fidler & Pepper Lawyers

Beoordeeld met 5 van de 5 sterren

I have been using solicitors for many…

I have been using solicitors for many years for conveyancing and I have to say that both Melissa and Lauren were exceptional in keeping me in the loop and prompt in their replies. They got the job done !
An exceptional service from them both.
Thank you

9 juni 2026
Review zonder uitnodiging
Logo Fidler & Pepper

Antwoord van Fidler & Pepper

Thank you for your wonderful review, Don.

We’re delighted to hear that, with your many years of experience using conveyancing solicitors, Melissa Law and Lauren McLean stood out for their exceptional service. It’s great to know that they kept you well informed throughout, responded promptly to your queries and successfully delivered the outcome you needed.

Your kind comments will mean a great deal to both Melissa and Lauren, and we truly appreciate you taking the time to share your experience.

With sincere thanks,
Fidler & Pepper Lawyers

Beoordeeld met 2 van de 5 sterren

Would not recommend, very disappointed

Found the experience very slow and stressful, the receptionists were very good, but communication with others was not good. Slow replies and sometimes abrupt when speaking on the phone. Did not receive the keys to our new property until 3-30 pm, but was expected to leave the old address at 2pm. Very bad communication from the office to the key holders. Never saw anyone in person dealing with our case.

22 mei 2026
Review zonder uitnodiging
Logo Fidler & Pepper

Antwoord van Fidler & Pepper

We are sorry to read your review.

if you can provide your case details directly to us, we can investigate this further.

Please email reviews@fidler.co.uk Your comments will be looked at by our senior management team and Directors.

Thank you,
Fidler & Pepper Lawyers.

Beoordeeld met 5 van de 5 sterren

Superb Service

Fantastic service when re-mortgaging my property, very quick and prompt, with great communication and a special thanks to Gabrielle Anthony and Melanie Lawson Who were extremely supportive and professional throughout the process.

9 juni 2026
Review zonder uitnodiging
Logo Fidler & Pepper

Antwoord van Fidler & Pepper

Thank you for your wonderful review, Justin.

We’re delighted to hear that you received such fantastic service during your remortgage and that the process was completed quickly and efficiently with great communication throughout.

Gabrielle Anthony and Melanie Lawson will be especially pleased to receive your kind comments. It’s great to know that their professionalism, support and responsiveness helped make the experience such a positive one.

Thank you for taking the time to share your feedback. We truly appreciate your recommendation.

With sincere thanks,
Fidler & Pepper Lawyers

Beoordeeld met 5 van de 5 sterren

Fidler & Pepper made the re-mortgage…

Fidler & Pepper made the re-mortgage process so easy with their amazing app. A big thank you to Marissa Huffen and Leah Bull for making this so easy and seamless!

1 mei 2026
Review zonder uitnodiging
Logo Fidler & Pepper

Antwoord van Fidler & Pepper

Thank you for your wonderful review, Rajat.

We’re delighted to hear that Emma Scollick and Georgie Guest provided what you felt was an excellent level of service throughout your matter. It’s great to know that everything felt smooth and efficient, with clear communication and full transparency, and that using the app helped make the process straightforward without the need for chasing.

Emma and Georgie will be especially pleased to receive your kind comments and appreciation.

Thank you for taking the time to share your experience. We truly appreciate your recommendation.

With sincere thanks,
Fidler & Pepper Lawyers

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer