Ross and Amber took care of everything for our house move. Everything went really smoothly during a stressful period in moving home, nothing was ever too much and all our questions we're always answer... Toon meer
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We re-mortgaged our home with Fidler and Pepper, We were managed by Gabrielle Anthony and Melanie Lawson. The whole process was easy and smooth, no issues at all. I found the team members professional... Toon meer
Bedrijf heeft geantwoord
Fidler & Pepper handled our remortgage amazingly well. From start to finish it has been handled professionally and very quickly. We received plenty of updates from Emma Scollick and Georgie Guest on... Toon meer
Bedrijf heeft geantwoord
Melissa Fletcher was our solicitor when we changed mortgage lenders. The entire process was smooth and easy to understand and follow. Whenever contact was made with Melissa or her support team, respon... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Fidler & Pepper Lawyers are an innovative, tech-savvy, award-winning law firm specialising in Conveyancing & Private Client law. We can help you if you're buying or selling a house or if you want to get your affairs in order and need Wills, probate, trusts, powers of attorney and much more! Fidler & Pepper offer sensible legal advice in plain English from human beings and we put the client at the centre of everything we do.
Contactgegevens
Low Street 1, NG17 1DH, Nottinghamshire, Verenigd Koninkrijk
- 01623 45 11 11
- reviews@fidler.co.uk
- fidler.co.uk
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Fidler & Pepper has provided great…
Fidler & Pepper has provided great support during renewal of my mortgage as legal advisors where my case is handled by Belinda Clarke and Annie Castledin.
I am really happy to use services of Fidler and pepper where whole process has been completed on given timelines without any hassle.
Once again thank you guys for support and guidance.
Regards
Rajender Singh

Antwoord van Fidler & Pepper
Would highly recommend
Excellent service from start to finish.Emily & Beth made buying our first home a dream. Communication was great, everything was explained to us clearly and we were updated at every stage!

Antwoord van Fidler & Pepper
Great solicitors, and very fast
These solicitors are the best I’ve used and I’ve had to have them a few times, they got the job done as quickly as possible, they was very helpful with question I didn’t understand, nothing seemed too much effort.
Paula was a great help and felt really comfortable with her, she would keep me in the loop as much as possible, and the app is great to use, everything is pretty much done on that and you see the progress in every step.

Antwoord van Fidler & Pepper
Chloe Foley was helpful and super…
Chloe Foley was helpful and super responsive when we needed it. Was also proactive in getting us to respond to different requests for info ensuring that we were able to secure our new mortgage in time!

Antwoord van Fidler & Pepper
Happy homeowner
Really happy with the service received. Fidler and Pepper were appointed by my lender to process my remortgage. Communication was excellent and they dealt with everything promptly and efficiently.

Antwoord van Fidler & Pepper
Fantastic
Fantastic, had a previous issue with the last solicitors we used which took months to resolve. As soon this was eventually resolved, chloe turned round our mortgage in a week. Very impressed

Antwoord van Fidler & Pepper
Excellent service from Chloe Foley
Excellent service from Chloe Foley.
Very efficient, great communication.

Antwoord van Fidler & Pepper
Would NOT Recommend
I am extremely disappointed with the service I received. My case was allocated two solicitors, yet the overall handling was very slow and disorganised from start to finish. Communication was a major issue — responses to emails from both solicitors were often rude, unhelpful, and came across with an unprofessional attitude.
The transaction was also managed very poorly in terms of timing and communication. We were initially told completion would take place on the 22nd of the month, so we arranged removal men and paid a deposit. Just two days before, we were informed this would not be going ahead, causing us to lose that deposit.
A new completion date was then set for the 5th of the following month. All parties were aware that we would be on holiday in Turkey and had planned everything around this, including paying further deposits and arranging our move for when we returned. While we were abroad — with our entire house packed and beds already in storage — we received an email saying the top of the chain was not ready and completion might not go ahead. I had to call from Turkey, costing £40 for a six-minute call, only to be told nothing was certain.
Two days later, we were told it was proceeding after all. I requested the final completion statement and had to wait another two days to receive it. When it did arrive, it showed a figure around £5,500 higher than expected. I then had to contact my mortgage company and the solicitors to resolve the issue before funds could be transferred, incurring a further £100 in phone charges. Despite this, the firm refused to reimburse any of the additional costs caused by their errors and delays.
Although completion day itself went smoothly, this was overshadowed by the experience leading up to it. To make matters worse, a week after completion I was contacted again and told they had made another mistake and I now owed an additional £360 due to an error in the figures they originally provided.
Overall, this process took nearly 7 months and was incredibly stressful, with little regard for the impact it had — particularly as I was pregnant throughout. The lack of organisation, poor communication, repeated errors, and unwillingness to take responsibility for mistakes made this a very frustrating experience.
I would not recommend this firm.

Antwoord van Fidler & Pepper
Excellent service from Amber and Ross…
Excellent service from Amber and Ross the whole process was well organised and both fully explained anything when needed.
The app was really good and helped speed everything up
Would highly recommend Fidler and Pepper

Antwoord van Fidler & Pepper
Gabrielle Anthony and Melanie Lawson…
Gabrielle Anthony and Melanie Lawson They handled my case. They were very professional, kept me updated throughout, and responded very quickly whenever I had any questions. This is the second time I’ve used this company’s services and I’m very satisfied.

Antwoord van Fidler & Pepper
My case was handled by Marissa Huffen…
My case was handled by Marissa Huffen and she made changing my mortgage over super easy and kept me updated along the way. Very quick at responding to enquiries, can't ask for more really 👍

Antwoord van Fidler & Pepper
Fantastic
Marissa Huffen and Leah Bull were fantastic in their help with me on remortgaging my property
Very efficient and helpful

Antwoord van Fidler & Pepper
Excellent service!
Thank you so much, Fidler &Pepper handled our mortgage application professionally and efficiently. Miss Emma Scollick updates and inform us on time every transaction. Excellent service!

Antwoord van Fidler & Pepper
I would like to thank for all the work…
I would like to thank for all the work they have done for me, great customer service always kept me updated I would use this company again.

Antwoord van Fidler & Pepper
Very satisfied completed in a very…
Very satisfied completed in a very efficient and timely manner

Antwoord van Fidler & Pepper
Wanted to say a massive thank you to…Amber & Dawn
Wanted to say a massive thank you to Amber and Dawn who acted on my purchase. They made the whole process quick and stress free.

Antwoord van Fidler & Pepper
I have been using solicitors for many…
I have been using solicitors for many years for conveyancing and I have to say that both Melissa and Lauren were exceptional in keeping me in the loop and prompt in their replies. They got the job done !
An exceptional service from them both.
Thank you

Antwoord van Fidler & Pepper
Would not recommend, very disappointed
Found the experience very slow and stressful, the receptionists were very good, but communication with others was not good. Slow replies and sometimes abrupt when speaking on the phone. Did not receive the keys to our new property until 3-30 pm, but was expected to leave the old address at 2pm. Very bad communication from the office to the key holders. Never saw anyone in person dealing with our case.

Antwoord van Fidler & Pepper
Superb Service
Fantastic service when re-mortgaging my property, very quick and prompt, with great communication and a special thanks to Gabrielle Anthony and Melanie Lawson Who were extremely supportive and professional throughout the process.

Antwoord van Fidler & Pepper
Fidler & Pepper made the re-mortgage…
Fidler & Pepper made the re-mortgage process so easy with their amazing app. A big thank you to Marissa Huffen and Leah Bull for making this so easy and seamless!

Antwoord van Fidler & Pepper
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