Ross and Amber took care of everything for our house move. Everything went really smoothly during a stressful period in moving home, nothing was ever too much and all our questions we're always answer... Toon meer
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We re-mortgaged our home with Fidler and Pepper, We were managed by Gabrielle Anthony and Melanie Lawson. The whole process was easy and smooth, no issues at all. I found the team members professional... Toon meer
Bedrijf heeft geantwoord
Fidler & Pepper handled our remortgage amazingly well. From start to finish it has been handled professionally and very quickly. We received plenty of updates from Emma Scollick and Georgie Guest on... Toon meer
Bedrijf heeft geantwoord
Melissa Fletcher was our solicitor when we changed mortgage lenders. The entire process was smooth and easy to understand and follow. Whenever contact was made with Melissa or her support team, respon... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Fidler & Pepper Lawyers are an innovative, tech-savvy, award-winning law firm specialising in Conveyancing & Private Client law. We can help you if you're buying or selling a house or if you want to get your affairs in order and need Wills, probate, trusts, powers of attorney and much more! Fidler & Pepper offer sensible legal advice in plain English from human beings and we put the client at the centre of everything we do.
Contactgegevens
Low Street 1, NG17 1DH, Nottinghamshire, Verenigd Koninkrijk
- 01623 45 11 11
- reviews@fidler.co.uk
- fidler.co.uk
4,8
Uitstekend
7K reviews
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Great service and communication
Great service and communication, all went very smoothly aided by the use of the app, will certainly use again. Very prompt responses and competitively priced. Overall a very positive experience
2 juli 2026
Review zonder uitnodiging
Antwoord van Fidler & Pepper
Thank you for your wonderful review, Karen.
We’re delighted to hear that you received great service and communication throughout your matter, and that everything progressed so smoothly. It’s great to know that the app helped keep you informed and that our prompt responses and competitive pricing contributed to such a positive experience.
We’re especially pleased to hear that you would choose to use our services again. Thank you for taking the time to share your feedback.
Best regards,
Fidler & Pepper Lawyers
Excellent
Excellent, smooth, service. Easy to use App with regular updates and progress reports.
Would use again
2 juli 2026
Review zonder uitnodiging
Antwoord van Fidler & Pepper
Thank you for your wonderful review.
We’re delighted to hear that you found the service smooth and straightforward, and that the app’s regular updates and progress reports helped keep everything clear throughout the process.
It’s great to know that you would choose to use our services again. We truly appreciate your feedback.
Best regards,
Fidler & Pepper Lawyers
Brilliant service from start to finish…
Brilliant service from start to finish would 100% recommend
2 juli 2026
Review zonder uitnodiging
Antwoord van Fidler & Pepper
Thank you for your wonderful review.
We’re delighted to hear that you received brilliant service from start to finish.
Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your feedback.
Kind regards,
Fidler & Pepper Lawyers
Great service
Fidler & Pepper provided a fantastic conveyancing service from start to finish. Communication was consistently clear and timely, with updates delivered smoothly through both the app and email. The real‑time notifications and prompt responses made the whole process easy to follow and removed much of the usual stress. The team were friendly, approachable, and always willing to explain each step in a way that felt genuinely supportive. Their efficiency, expertise, and personal touch made a noticeable difference throughout the move. I’m very pleased with the service and would confidently recommend Fidler & Pepper to anyone looking for reliable, professional conveyancing with great communication.
26 juni 2026
Review zonder uitnodiging
Antwoord van Fidler & Pepper
Thank you for your wonderful review, Ed.
We’re delighted to hear that you had such a positive experience with our conveyancing service from start to finish. It’s great to know that the combination of clear communication, timely updates through the app and email, and real-time notifications helped make the process easy to follow and far less stressful.
We’re especially pleased that you found the team friendly, approachable and supportive throughout. Providing clear guidance, prompt responses and a personal service is something we pride ourselves on, so it’s wonderful to know this made such a positive difference to your move.
Thank you for your recommendation and for taking the time to share such thoughtful feedback. We truly appreciate your kind words.
Kind Regards,
Fidler & Pepper Lawyers
Amazing to work with never needed to…
Amazing to work with never needed to question anything, remortgage was smooth and easy thanks both Justina Allen and Lauren McLean who were always prompt with any updates and easily contactable. Would have no problem advising to use their services 👏👏
1 juli 2026
Review zonder uitnodiging
Antwoord van Fidler & Pepper
Thank you for your wonderful review, Gavin.
We’re delighted to hear that your remortgage was smooth and straightforward, and that Justina Allen and Lauren McLean made the process so easy for you. It’s great to know they kept you well updated throughout, were always easy to contact and gave you complete confidence at every stage.
Your recommendation means a great deal to us, and your kind comments will be greatly appreciated by both Justina and Lauren.
Best wishes,
Fidler & Pepper
My second re-mortgage and I…
My second re-mortgage and I specifically asked my lender to deal with F & P becuase they did such a good job last time. Mawgan Buckland was excellent again. Thank you.
1 juli 2026
Review zonder uitnodiging
Antwoord van Fidler & Pepper
Thank you for your wonderful review, Victoria.
We’re delighted to hear that you chose Fidler & Pepper again for your second remortgage and that Mawgan Buckland provided the same excellent service that brought you back to us. There’s no greater compliment than a returning client who trusts us with their legal matters once again.
Your kind comments will mean a great deal to Mawgan, and we truly appreciate your continued confidence in our team.
Best wishes,
Fidler & Pepper Lawyers
It's a shame that you cannot leave 0…
It's a shame that you cannot leave 0 stars as that is the level of service you get.
Terrible at communicating, slow and do not listen to simple instructions.
Also do not follow their own complaint procedure!
Use any other solicitor.
2 juli 2026
Review zonder uitnodiging
Antwoord van Fidler & Pepper
We are sorry to read your review Richard Glasby.
if you can provide your case details directly to us, we can investigate this further.
Please email reviews@fidler.co.uk Your comments will be looked at by our senior management team and Directors.
Thank you,
Fidler & Pepper Lawyers.
Very good communication throughout the…
Very good communication throughout the process and the app helped to streamline the process.
1 mei 2026
Review zonder uitnodiging
Antwoord van Fidler & Pepper
Thank you for your kind review, Nicola.
We’re delighted to hear that you found the communication clear throughout the process and that the app helped to make everything more streamlined and straightforward.
Your feedback is greatly appreciated, and we’re pleased that we could make your experience a positive one.
Best wishes,
Fidler & Pepper Lawyers
Penny was excellent - definitely recommend
Penny was efficient, provided clear requests and responsive. This enabled us to completely quickly which was our objective.
1 juli 2026
Review zonder uitnodiging
Antwoord van Fidler & Pepper
Thank you for your wonderful review, Amy.
We’re delighted to hear that Penny provided such efficient and responsive service throughout your matter. It’s great to know that her clear communication and straightforward guidance helped you achieve a quick completion, just as you had hoped.
Your kind feedback will mean a great deal to Penny, and we truly appreciate you taking the time to share your experience.
Best wishes,
Fidler & Pepper Lawyers
Really unhappy with the service I have received
Really unhappy with the service I have received from this company and in particular one member of staff who I found to be extremely rude, unbothered and unhelpful.
Communication was consistently poor throughout the entire process. I was chased twice on things they were waiting on me for but I had no idea as no one informed me that I had to be constantly checking the app for communications from them. Also I was charged £20 to use their app and it wasn’t even fit for purpose. Whenever I sent a message through app I received an "out of office" response which is just strange as the person I was contacting would then come back to my message.
I received a bill for a ridiculous amount of funds and when I asked for the bill to be broken down for me I received a poor response of you ‘owe X amount’ and that was it. So unprofessional and very much just unanswered my questions.
Throughout this whole process I was genuinely thinking what am I paying you for as the communication, service and lack of effort and rudeness was just totally rubbish and I’m so not impressed. I don’t understand all of the good reviews and why mine experience couldn’t be further from others.
I don’t want to particular call out one person by name but she was so incredibly rude on the phone, over email communications and if they were working for me I would not be impressed. This is such a stressful time in peoples lives and we pay solicitors a lot of money to help us as we simply cannot do it ourselves and it was made nothing but more stress.
I was advised to not cancel my direct debit with my previous lender so of course the higher payment was then taken. I contacted my previous lender and they said you should have been advised to cancel the direct debit due to processes and to ensure you aren’t out of pocket whilst waiting for a refund.
I will not be using this company again in the hope that next time the stress will be less so as I will have people that actually want to help me and aren’t rude towards me.
1 juni 2026
Review zonder uitnodiging
Antwoord van Fidler & Pepper
We are sorry to read your review Simone.
if you can provide your case details directly to us, we can investigate this further.
Please email reviews@fidler.co.uk Your comments will be looked at by our senior management team and Directors.
Thank you,
Fidler & Pepper Lawyers.
Antwoord van Fidler & Pepper
Thank you for your kind review, Sam.
We’re delighted to hear that you found the app so useful and that Mawgan was able to provide such helpful support throughout your experience.
Your feedback is greatly appreciated and will mean a great deal to Mawgan and the team.
Best wishes,
Fidler & Pepper Lawyers
Excellent service for my remortgage
I would like to express my sincere thanks to Mawgan at Fidler & Pepper for all the help provided. The entire process went very smoothly, and the communication was excellent throughout our collaboration. I truly appreciated the professionalism and responsiveness shown during the case. I highly recommend their services!
1 juli 2026
Review zonder uitnodiging
Antwoord van Fidler & Pepper
Thank you for your wonderful review, Costel.
We’re delighted to hear that your remortgage progressed so smoothly and that you received excellent service throughout. It’s especially pleasing to know that Mawgan’s professionalism, responsiveness and clear communication made the process such a positive experience for you.
Your recommendation means a great deal to us, and your kind comments will be greatly appreciated by Mawgan and the wider team.
Best wishes,
Fidler & Pepper Lawyers
Amber Price and her team were very…
Amber Price and her team were very helpful throughout the process. Making everything simple and easy.
30 juni 2026
Review zonder uitnodiging
Antwoord van Fidler & Pepper
Thank you for your kind review, Mr Kangak Kefas.
We’re delighted to hear that Amber Price and her team were so helpful throughout your matter and that they made the whole process simple and easy for you.
Your kind feedback will mean a great deal to Amber and the team, and we truly appreciate you taking the time to share your experience.
Best wishes,
Fidler & Pepper Lawyers
I was extremely disappointed with…
I was extremely disappointed with this company from start to finish.
Communication was consistently poor throughout the entire process. The app was clunky and difficult to use, and whenever I sent a message through it, I received an "out of office" response even during normal working hours. My messages often went unanswered.
I was also asked to resend my ID documents despite having submitted them six weeks earlier. Whenever I requested a callback, it rarely happened.
As a first-time buyer, I felt completely in the dark from beginning to end. Very little information was provided, and the overall service felt disorganised and unprofessional. Whenever I asked questions, I was made to feel like I was being a nuisance or asking something unreasonable, which left me feeling unsupported at a time when I needed guidance.
The poor communication didn't just affect me, my estate agent was extremely frustrated with the company, and this in turn caused unnecessary frustration for the vendor. The entire experience left me feeling out of control and alone during what should have been an exciting milestone.
Buying your first home is stressful enough without having to chase for updates and basic communication. I would never use this company again, and I certainly wouldn't recommend them to anyone else based on my experience.
30 juni 2026
Review zonder uitnodiging
Antwoord van Fidler & Pepper
We are sorry to read your review.
if you can provide your case details directly to us, we can investigate this further.
Please email reviews@fidler.co.uk Your comments will be looked at by our senior management team and Directors.
Thank you,
Fidler & Pepper Lawyers.
Fidler and Pepper handled both the sale…
Fidler and Pepper handled both the sale of my own house and the property we purchased. Ross and Amber were excellent throughout the whole process and super quick to respond to any queries that we had. The DOT team were also great, and got everything in place for our completion date. I can highly recommend this company.
25 juni 2026
Review zonder uitnodiging
Antwoord van Fidler & Pepper
Thank you for your wonderful review, Steven.
We’re delighted to hear that Ross and Amber provided such excellent support throughout both the sale of your home and your purchase. It’s great to know that they responded quickly to your queries and helped make the whole process a positive experience.
Your recommendation means a great deal to us, and your kind comments will be greatly appreciated by both Ross and Amber.
Best wishes,
Fidler & Pepper Lawyers
Fantastic solicitor
Fantastic solicitor. They made the whole mortgage process incredibly easy and stress‑free. Clear communication, quick responses, and completely dependable from start to finish. I felt supported at every step and everything was handled professionally and efficiently. Highly recommended.
26 juni 2026
Review zonder uitnodiging
Antwoord van Fidler & Pepper
Thank you for your wonderful review, David.
We’re delighted to hear that your mortgage process was made so easy and stress free. It’s great to know that you found our communication clear, our responses prompt, and that you felt supported throughout every stage of the process.
Providing a professional, efficient and dependable service is exactly what we strive for, so your kind feedback and recommendation are greatly appreciated.
Best regards,
Fidler & Pepper Lawyers
Sale/Purchase Process
Both Ross and Amber worked on my house sale and purchase and first first contact it was unstressful,easy to communicate via email and app and I felt kept up to date at all steps in the process. I couldn’t recommend this team enough!
26 juni 2026
Review zonder uitnodiging
Antwoord van Fidler & Pepper
Thank you for your wonderful review, Sarah.
We’re delighted to hear that Ross and Amber made your sale and purchase process feel straightforward and stress free from the very beginning. It’s great to know that you found communication through the app and email easy, and that you felt well informed at every stage.
Your recommendation means a great deal to us, and your kind comments will be greatly appreciated by both Ross and Amber.
Best regards,
Fidler & Pepper Lawyers
Would recommend and would use again
Ross and Amber were great from start to finish, always on hand if we had any queries, they always responded promptly, they were very efficient with moving things a long swiftly. Would recommend and would definitely use them again.
30 juni 2026
Review zonder uitnodiging
Antwoord van Fidler & Pepper
Thank you for your wonderful review, Courtney.
We’re delighted to hear that Ross and Amber provided such excellent support from start to finish. It’s great to know they were always on hand to answer your queries, responded promptly and helped keep everything progressing smoothly and efficiently throughout.
Your recommendation means a great deal to us, and we’re especially pleased to hear that you would choose to use our services again in the future.
Best regards,
Excellent service and communication…
Excellent service and communication throughout. Would definitely recommend…..
29 juni 2026
Review zonder uitnodiging
Antwoord van Fidler & Pepper
Thank you for your wonderful review, Paul.
We’re delighted to hear that you received excellent service and clear communication throughout your matter.
Your recommendation is greatly appreciated, and we’re grateful that you took the time to share your experience.
With sincere thanks,
Fidler & Pepper Lawyers
Positive experience friendly staff…
Positive experience friendly staff Belinda Clarke and Annie Castledine did a fast new mortgage for us with no hassle.
19 juni 2026
Review zonder uitnodiging
Antwoord van Fidler & Pepper
Thank you for your kind review, Neil.
We’re delighted to hear that you had such a positive experience and that Belinda Clarke and Annie Castledine completed your new mortgage quickly and without any hassle. It’s great to know that you found the team friendly and the process straightforward.
Your kind feedback will mean a great deal to Belinda, Annie and the wider team.
With sincere thanks,
Fidler & Pepper Lawyers
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