FineAwards.com Reviews 

The customer service rep was responsive and very helpful, the product arrived when promised, and the product itself is exactly what I had hoped for--beautiful and nice quality.

Great product…..service that matches. Winning formula for any business.

Our rep, Melissa has been great to work with! She is very accommodating, quick to respond and extremely helpful through the order process.

Fine Awards was fabulous to work with! They were timely, attentive and provided great customer service. Their instructions were clear and the outcome was fantastic - the awards are beautiful! Thank you!

Professional and friendly service. Thank you!

Great awards. We had a problem with shipping (UPS lost the package and reported it delivered) and they replaced the entire order for me.

Fast and friendly

Working with Derek to get everything correct was simple. Very user friendly website through the entire process. Final product looks amazing. Would recommend this company!!

I was very happy with the level of support and attention I received and my award was delivered on time!

Great customer service - very helpful!

Beautiful product we have purchased multiple times. The customer service is outstanding.
Attention to detail is spot on.
Will continue to use their services as long as needed.
Highly recommend.

The award was just what I ordered and it came in timely. Very pleased with outcome.

Great Service- responsive team- and our account rep Jake is the best!

Timely service. Good quality product.

My crystal trophy order had barely visible lettering. It’s almost completely clear.

prompt, ease of use, and order. I recommend Fine Awards

Our rep is amazing! The product quality and shipping time is also top notch.

I am beyond disappointed with the experience I had during my recent order with Fine Awards. As an Executive Assistant who manages high-stakes projects, I chose to return to this company specifically because we were pleased with the quality of a previous award, despite that initial order having its own minor issues. I went into this process as a loyal customer looking to build a relationship, but I have never seen a company actively run the opposite direction from someone trying to give them repeat business.

After I requested a slight wording change following the first proof, the entire project entered a tailspin where each subsequent version was worse than the last. Over the course of five or six rounds of proofs, basic elements like logos suddenly disappeared and dates were repeatedly placed on the wrong lines, despite my explicit instructions and multiple attempts to be open and collaborative. I reached out to several different people on the team to get the project back on track, but my efforts were met with total indifference.

The lack of basic communication was the most jarring part of the experience. I requested a shipping address change multiple times through various channels, and not once was the request acknowledged or updated in their system. At no point did anyone on the staff apologize for the repeated oversights or the significant amount of extra work they created for me. It felt as though they were doing the bare minimum just to get the award out the door with no regard for the client’s experience or the accuracy of the final product. I will certainly be looking for a new vendor for our future recognition needs.

Great Awards, very beautiful and very easy.

Overall, the experience was professional and resulted in high quality results. But even though the Awards where high quality, and the boxes were adequate for presentation. The knifes (awards) were thrown into the boxes caused a couple of hours of work for me to organize them in a was presentable. Also, several of the boxes were damaged requiring me to hold them back as extras.