Charlie had clear speech, very reassuring friendly manner. He made sure I understood everything as we went along. He was extremely patient. Information was very full. I could not fault any aspect... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Temitope was the fella who renewed our Pulbic Liability Insurance for Direct Payments 03/03/26 /03/03/27 Policy. Temitope was informative, clear with information relaying, nice pace, friendly,... Toon meer
Bedrijf heeft geantwoord
Your company came highly rated for mobility scooters. A few simple questions to fill in about 5 mins & im full covered. I feel so much better out & about now. Even if I get a puncture someone wi... Toon meer
Bedrijf heeft geantwoord
We use Fish Insurance to cover our Personal Assistants who support our son who suffers from autism. I truly wish I didn't have to go through the long phone call every year to renew. If our circum... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Fish Insurance
Geschreven door het bedrijf
Fish insurance - Providing specialist insurance in the UK for 50 years.
Offering a range of specialist products to protect people within the disability, mobility and care sectors.
Comprehensive Care Insurance
From as little as £67 a year, we offer Liability insurance for Carers and Personal Assistants as well as policies for those who employ carers or PA’s to assist them in living in their own home.
Whether you are an employed or self-employed carer, an employer of carers or PA’s or receive direct payments, Fish can provide the right insurance for you.
Market Leading Adapted Vehicle Insurance
Specialist cover, available online or over the phone.
Insurance specifically designed to provide cover for wheelchair accessible vehicles (WAV’s), adapted cars, disabled drivers and Blue Badge holders.
Our specialist cover has been tailored to ensure your vehicle and any adaptations are covered, as well as including specialised breakdown recovery and access to a suitable courtesy car if required, all within one premium, which can be paid monthly or annually.
Great Value Mobility Scooter Cover
Insure your mobility scooter from just £38 per year. Covering you for accidental damage, third-party liability, and theft, as well as benefits you might not expect, like personal accident and worldwide cover. 24/7 breakdown recovery is also available on our Extra level of cover.
Mobility Equipment Insurance
We also provide specialist cover for mobility and disability equipment, including Prosthetics & Orthotics, Manual and Powered Wheelchairs, plus in-home products such as Walking Aids, Rise and Recline Chairs, Baths, Hoists and Stairlifts. All available via our dedicated UK contact centre.
Contactgegevens
First Floor, Citygate, Longridge Road, Preston, Lancashire, PR2 5BQ, Preston, Verenigd Koninkrijk
- 0333 331 3900
- admin@fishinsurance.co.uk
- fishinsurance.co.uk
4,7
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Easy to complete online
Easy to complete online. Quick confirmation. Would be good if I could pay monthly. Card payment screen text is extremely small on a mobile phone screen.
30 mei 2026
Antwoord van Fish Insurance
Hi Sue,
Thank you for leaving this review, we are glad that you found the online process easy to complete. I will pass on the feedback regarding monthly payments, as well as the font size on the website!
Best Wishes,
The Fish Social Team
excellent service
20 april 2026
Antwoord van Fish Insurance
Hi Joe,
We are glad that you are pleased with our service! If there is anything we can do to hit the big 5 stars next time, please do let us know!
Best Wishes,
The Fish Social Team
Good morning I have not received my…
Good morning I have not received my insurance details yet it's been a about 2 months thank you Ramon
24 mei 2026
Review zonder uitnodiging
Antwoord van Fish Insurance
Hi Ramon,
Thank you for taking the time to leave a review. I’m sorry to hear that you’ve not yet received your insurance documents. That’s not the experience we want for our customers.
So we can look into this for you and get everything sorted, please contact Fish Insurance on 0333 331 3770 or visit our website, and the team will be happy to help. In the meantime, I have also forwarded this query to our contact centre team to review.
Best wishes,
The Fish Social Team
Have used this company before
Have used this company before so had no hesitation in coming back to them. Easy to complete forms but as with all insurances, just carefully read everything.
22 mei 2026
Antwoord van Fish Insurance
Hi Barbara,
Thank you so much for taking the time to leave a review and for
choosing to come back to us. We’re really pleased to hear that you found the forms easy to complete. We completely agree that it’s important to read everything carefully with any insurance, and it’s great to know you’re doing just that.
Best wishes,
The Fish Social Team
Easy to purchase
Comprehensive, easy to see what is offered. With all of the information at hand, it is easy to populate and get a quote.
After reading policies and documents, it is easy to purchase.
20 mei 2026
Antwoord van Fish Insurance
Hello,
Thank you for taking the time to leave this lovely review! We are glad you are pleased with the service you received!
Best Wishes,
The Fish Social Team
Antwoord van Fish Insurance
Hi Glenda,
Thank you for taking the time to leave a review. We’re really pleased to hear that you’ve been happy with the help you’ve received from us.
Best wishes,
The Fish Social Team
The website is simple and easy to use
The website is simple and easy to use. Especially as an oldy. The only thing I would have liked was to have the documents sent by post. I don't own a printer and prefer to have paper to file.
13 mei 2026
Antwoord van Fish Insurance
Hi Emma,
Thank you for taking the time to leave a review. We’re really pleased to hear that you found the website simple and easy to use. We also appreciate your feedback about receiving documents by post, and we understand that having paper copies can be important. I will make sure your comments are shared with the relevant team.
Best wishes,
The Fish Social Team
Nice and easy to arrange insurance for…
Nice and easy to arrange insurance for my powered wheelchair. Provided the cover I needed and the price was competitive compared to others.
Great to be able to get an instant quote online.
15 mei 2026
Antwoord van Fish Insurance
Hi Simone,
Thank you for taking the time to leave such a positive review. We’re
delighted to hear that arranging insurance for your powered wheelchair was nice and easy, that the cover met your needs, and that you found the price competitive and the instant online quote helpful.
Best wishes,
The Fish Social Team
Calm and professional
The lady who dealt with me was very professional, calm and nice to talk to. She helped me sort out insurance cover for my first Power Wheelchair, something I had never done before.
14 mei 2026
Antwoord van Fish Insurance
Hello,
Thank you for taking the time to leave such a lovely review. We are delighted to hear that our colleague was professional, calm and easy to talk to, and that she was able to support you in arranging insurance cover for your first power wheelchair.
Best wishes,
The Fish Social Team
Purchased online, very easy!!
Bought mobility scooter insurance through the internet. Very easy and explicit. Price was good and gave us the third party insurance which was most important.
9 mei 2026
Antwoord van Fish Insurance
Hi Robert,
Thank you for taking the time to leave such a positive review. We’re
delighted to hear you found it very easy to purchase your mobility
scooter insurance online, and that the cover and price, especially the third-party insurance, met your needs.
Best wishes,
The Fish Social Team
Antwoord van Fish Insurance
Hi David,
Thank you for taking the time to leave a review. We’re delighted to hear you found everything easy to do and hassle-free.
Best wishes,
The Fish Social Team
person on phone helpful
7 mei 2026
Antwoord van Fish Insurance
Hello,
Thank you for taking the time to leave a review. We’re really pleased to hear that the person you spoke with on the phone was helpful and able to support you.
Best wishes,
The Fish Social Team
Very helpful
Temi was very helpful about my Wheelchair Insurance. Politely spoken and respectful and understanding. We talked about the Policy and my needs and he was credit to your company thank you.
6 mei 2026
Review zonder uitnodiging
Antwoord van Fish Insurance
Hello,
Thank you for taking the time to leave such a wonderful review! We strive to provide an exceptional service, and we are glad that Temi achieved this for you! I will ensure he receives this feedback.
Best Wishes,
The Fish Social Team
Antwoord van Fish Insurance
Good Afternoon,
We’re really pleased to hear you found everything simple, easy to understand and straightforward. Thank you for taking the time to leave us a review!
Best Wishes,
The Fish Social Team
They are a very good insurance company…
They are a very good insurance company with competitive prices
5 mei 2026
Antwoord van Fish Insurance
Hello Mr Stewart,
Thank you for your kind review and we appreciate the time you've taken to do so!
Best wishes,
The Fish Social Team
I have used fish before
I have used fish before, my experience with the company was good, so I returned with confidence. The forms ( questions) were easy to follow and only took a couple of minutes, you have choices, you can take out the basic policy, or add more. The customer service is easy to contact. I am happy to recommend fish for you're insurance. Keith.
3 mei 2026
Antwoord van Fish Insurance
Good afternoon Keith. Thank you for taking the time to leave us review about your experience with us. If you can give us any suggestions to how we can get 5 stars, don't hesitate to let us know!
Many thanks,
The Fish Social Team
Antwoord van Fish Insurance
Good afternoon Garry.
Thank you for taking the time to leave us such a positive review. We are glad to hear that you found our website quick and easy, we work hard to make sure all of our customers have a good online journey.
Many thanks,
The Fish Social Team
Antwoord van Fish Insurance
Good afternoon, thank you for taking the time to leave us a review about your experience with us. We are so glad to hear it was straight forward for you! If you can give us any suggestions to how we can get 5 stars, don't hesitate to let us know!
Many thanks,
The Fish Social Team
Antwoord van Fish Insurance
Good afternoon, thank you for taking the time to leave us a review. We are so glad to hear everything was smooth sailing for you.
Many thanks,
The Fish Social Team
Very helpful telephone service
1 mei 2026
Antwoord van Fish Insurance
Good afternoon. Thank you for taking the time to leave us a review. We are really proud of our customer service and work hard to deliver a good experience to all of our customers.
Many thanks,
The Fish Social Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.