There’s no way to contact them about an order that has not arrived. The contact them page have 3 drop down category and one is unclickable, I’m stuck, unable to complete the enquiry. Terrible. Don’t... Toon meer
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Lees wat reviewers zeggen
I ordered a book for my daughter as a gift. I ordered the book Sept 16 (2026). Then suddenly on Sept 29 I get an email saying the book is out of stock & a link where I can buy it from them for nearly... Toon meer
[Disappointed] I had purchased 2 books from fishpond.com.hk on 10 Dec 2024 with payment proof, however, I am not able to find at least the tracking records and no customer service is available... Toon meer
Bedrijf heeft geantwoord
The copy of DC Adventures: Universe arrived at my door in near mint condition. I had expected it to be somewhat less, but this was in beautiful shape! The expediency in which it arrived was also great... Toon meer
1,9
Slecht
599 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
My daughter loved this book as a child. I searched and searched and finally found Ghost Dinner, in English, for her daughter, on Fishpond.
Read Ghost Dinner to my children, looking forward to reading to their children.
30 oktober 2023
Great selection and quality
So happy you had a very old children's book that was in excellent condition!
27 oktober 2023
Book is curling upon opening.
19 oktober 2023
Antwoord van Fishpond.com
Hi Jason,
I am sorry to hear that the book you received was damaged. I have sent you an email to resolve this issue promptly. Please check your inbox for further instructions.
We apologise for the inconvenience.
Kind regards,
Catherine
Abysmal Delivery Timeframe
I ordered a DVD from Fishpond on 12.09.23. I also ordered another two DVDs on the same day, one from Film Classics and the other from eBay. Both the other DVDs arrived within 3 business days to WA from the Eastern States. In contrast, Fishpond took 38 days to deliver my DVD. Not good enough. I gave Fishpond 1 star – instead of 0 - because, although their delivery timeframe was abysmal, at least the DVD eventually arrived.
20 oktober 2023
Review zonder uitnodiging
Antwoord van Fishpond.com
Hi Lance,
We apologise for the delay in delivery. We order items on demand from a network of suppliers, so stock availability can be limited. We will re-order from a different supplier at no extra cost to you. Thank you for providing your feedback. Your input is valuable in helping us improve our service.
Kind regards,
Catherine
Fishpond ia currently selling my…
Fishpond ia currently selling my product on their website without permission. There is no email to send a Cease and Desist Letter. I would like all of my products to be removed.
13017 Wisteria Drive, Suite 347
Germantown, MD 20874
Phone: (240) 233-6137
10/13/2023
Representative of Fishpond,
It has come to our attention that your Company is using Nae Nae’s Naturals® name and trademarks without permission, in violation of multiple international and national criminal laws, as well as civil laws regarding trademark infringement and unfair competition.
Our company, Nae Nae’s Naturals® is the exclusive distributor and the owner of the brand. We have never granted permission to your company to sell our brand nor have we sold you inventory for resale. We have never granted permission to post coupon codes or deals based solely on our company for our products.
This will serve as your Legal Notice to Cease and Desist all further actions described above, including any mention of our Products/Company on your Listings on any Marketplace, websites or marketing efforts.
You are hereby instructed to comply with this letter immediately or face legal sanctions under applicable International (International Bureau of WIPO located in Geneva, Switzerland), Federal and State law.
I have also reported your trademark and copyright violation to Google. You have 24 hours to comply or we will take further legal action against you.
Sincerely,
N. Johnson
N. Johnson
Owner
Nae Nae’s Naturals®
/Beauty/Nae-Naes-Hair-Growth-Formula-Special-Heavy-Natural-Handmade-Butter-Balm-Conditioner-Recipe-For-Hair-Thickening-Treatment-Therapy-Moisturiser-With-19-All-Natural-Ingredients-Inside-270ml/0711766748258
9 augustus 2023
Review zonder uitnodiging
Antwoord van Fishpond.com
Hi N.Johnson,
Thank you for bringing this matter to our attention.
We have forwarded your concern to our Regulatory and Compliance team. They will investigate the issue and should they verify your claim, they will take down the listings immediately. Please note that Fishpond uses Trustpilot as a reviewing platform. We source our products through a network of local and overseas suppliers and only order upon demand. We kindly request that you edit or remove your review and contact us directly to resolve this issue. Thank you for your understanding.
Kind regards,
Catherine
Awesome Service At An Affordable Price!
I purchased a really nice book from Fishpond after looking at a lot of other online shop sites. They had the best price and got here fast to the US! There was a small irregularity with the payment on my end for whatever reason, but Fishpond reached out to me immediately and worked with me to resolve it. These extra steps made me appreciate how secure my payment was, and their customer support was excellent and accommodating! Thank you guys for everything!
21 september 2023
Book was lost due to poor packaging...
Book was not packaged securely and was lost in transit. At least Fishpond handled the refund quickly and easily, but I would have preferred to get my book
21 september 2023
Antwoord van Fishpond.com
Hi Jed,
We sincerely apologise for any inconvenience caused by the loss of your parcel during transit. Since you have received a refund, you can place another order for the book you were expecting online. We appreciate your feedback and will strive to improve our service.
Kind regards,
Catherine
It came on time on box was a little…
It came on time on box was a little crushed but all was good thank you.
4 september 2023
We never received the book
We never received the book. Was expected between August 15, 2023 and August 22, 2023. Don't know what to do from here.
31 juli 2023
Antwoord van Fishpond.com
Hi Chantrel,
The USPS tracking indicates that the item was disposed of, and we have requested a refund. From our end, we have shipped your item. We suggest editing or removing your review on Fishpond since it should be directed to the courier. Thank you for your consideration.
Kind regards,
Catherine
Couldn’t use it for a gift as intended…
Couldn’t use it for a gift as intended because it was crushed in shipping.
7 augustus 2023
Antwoord van Fishpond.com
Hi Kate,
I'm sorry to hear that your order arrived damaged. We have sent you an email to resolve this matter for you.
Please accept our apologies for any inconvenience caused.
Kind regards,
Catherine
Great purchase!
Great purchase! Excellent condition, very fair price, rapid delivery. Ideal!
31 juli 2023
A dream is a fish your heart makes
shipping is slow, to the US, but I got what I wanted at a fair price, so happy overall.
25 juli 2023
Very nice got my CD 💿 faster than I…
Very nice got my CD 💿 faster than I thought.
Recommend then!!
18 juli 2023
It was good. Recommending.
Greetings from Balkan. The book arrived from Fishpond. So my experience with them was fine. Thanks.
30 juni 2023
Review zonder uitnodiging
Great book, some forgotten history.
Book had a couple of dings on the corners due to lack of padding. As I purchased this book as a gift, I was somewhat disappointed.
7 juni 2023
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