Fishpond.com Reviews 

599
•
TrustScore 2 uit 5

1,9

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Beoordeeld met 1 van de 5 sterren

There’s no way to contact them about an order that has not arrived. The contact them page have 3 drop down category and one is unclickable, I’m stuck, unable to complete the enquiry. Terrible. Don’t... Toon meer

Beoordeeld met 1 van de 5 sterren

I ordered a book for my daughter as a gift. I ordered the book Sept 16 (2026). Then suddenly on Sept 29 I get an email saying the book is out of stock & a link where I can buy it from them for nearly... Toon meer

Beoordeeld met 3 van de 5 sterren

[Disappointed] I had purchased 2 books from fishpond.com.hk on 10 Dec 2024 with payment proof, however, I am not able to find at least the tracking records and no customer service is available... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The copy of DC Adventures: Universe arrived at my door in near mint condition. I had expected it to be somewhat less, but this was in beautiful shape! The expediency in which it arrived was also great... Toon meer

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1,9

Slecht

TrustScore 2 uit 5

599 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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1,9

Alle reviews

(599)

25 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

I ordered a product on Feb 11

I ordered a product on Feb 11. This far (March 29th) have not received it. Have signed up online and their tracking system does not work. Nor does their customer service email. There is absolutely no way to get in touch with them and no way to cancel the order.

29 maart 2022
Review zonder uitnodiging
Logo Fishpond.com

Antwoord van Fishpond.com

Thank you for letting us know. I've sent you a request for more info; if you could let us know your order ID or email address I can look into this further for you. ^Catherine.

Beoordeeld met 5 van de 5 sterren

Ok but nothing extraordinary.

I was under the impression that the card had glitter inside but there didn’t seem to be any glitter. Also, I don’t understand why it takes so long to deliver a simple paper card. It was a long time from when I ordered to when the card arrived.

11 maart 2022
Beoordeeld met 1 van de 5 sterren

Got the Wrong Item - No Help from Customer Service

I did not get the item I ordered and I have had very little response from Customer Service via email. I am beginning to wonder if Fishpond.com is just a scam, as Customer Service does not seem to care at all about my addressing problem. I am very disappointed!

15 februari 2022
Beoordeeld met 1 van de 5 sterren

BUYER BEWARE..TOTAL SCAM OF A WEBSITE!

Advertised on the purchase screen there were five dog pull toys for $29. This is a deal knowing that the same dog toy sells at Walmart for $8.99. But when the order arrived there was one dog toy in the package. Nowhere on the purchase screen does it say you get 1 toy or even a place to choose which option you want. It is advertised as to scam the consumer into purchasing a dog toy that is valued at $8 for $28 plus shipping. So in realty after shipping costs I was charger $36 for a $9 valued dog toy. DO NOT PURCHASE FROM THIS WEBSITE!

15 februari 2022
Beoordeeld met 4 van de 5 sterren

Terrific selection!

Fishpond has a terrific selection of DVDs, some items are available here at their site that are absolutely *impossible* to find anywhere else on the entire "Not-Dark" internet! Good work, you guys. Only issue I have with this company is that their communication regarding the status of the order I placed was a little schetchy, but my order did finally arrive, so I am only taking away one of their stars. If they get the communication thing sorted, then they get my full five stars!

2 februari 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Fishpond are completely hopeless

Fishpond are completely hopeless. I order lots of books from various suppliers and they are by far the worst. No email address, no response. A dreadful service - it looks good on the website but the content is rubbish

31 januari 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I ordered Hampton Turnbuckle Mfg#…02-3426-103, sold as 40 units

I ordered Hampton Turnbuckle Mfg# 02-3426-103 - Sold As 40 Units, so I ordered a quantity of 1 for $45.55. It would seem to be for the 40 per unit and the cost that I paid would be suffice what I needed.
I received the package on or about the 13th of January and opened the package to find just one turnbuckle. I contacted the company on the on the 17th, due to being out of town, and notified them through email that the product was suppose to be 40 per unit and stated the price paid for the one turnbuckle.
They then asked for pictures of the turnbuckle and packaging label, which I complied with. Did not hear from them after that, sent another email to ask the situation and still have not heard from them until I received a notice to give them a rating.
Due to the customer service that Fishpond provided and the cost and quantity being flawed, I will never order from this company again nor will I recommend them to anyone.
I want to thank them for ripping me off $43.39 for an item I picked up at The Home Depot for $2.16.

25 januari 2022
Beoordeeld met 1 van de 5 sterren

The idea is good but it doesn’t fit!!!

The idea is good to 3D print the impeller that Breville doesn’t offer as a replacement part. Unfortunately the 3D printed impeller that I paid $47.00 for could not possibly fit into my machine. There were cheaper versions but they were for earlier models. That’s why I paid the higher price because it was supposed to be specifically for my model. After tearing the grinder apart I found it was way too large to possibly work!!!

22 december 2021
Beoordeeld met 1 van de 5 sterren

Do Not Trust Fishpond…

I Purchased a couple of Christmas presents from fishpond back in early November. I was informed the items were in sick and would ship within 2 days. It’s now Dec 20th no items received! The customer service is non existent, thankfully PayPal has sorted it. DO NOT TRUST THIS WEB SITE!!!

21 december 2021
Review zonder uitnodiging

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