There’s no way to contact them about an order that has not arrived. The contact them page have 3 drop down category and one is unclickable, I’m stuck, unable to complete the enquiry. Terrible. Don’t... Toon meer
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I ordered a book for my daughter as a gift. I ordered the book Sept 16 (2026). Then suddenly on Sept 29 I get an email saying the book is out of stock & a link where I can buy it from them for nearly... Toon meer
[Disappointed] I had purchased 2 books from fishpond.com.hk on 10 Dec 2024 with payment proof, however, I am not able to find at least the tracking records and no customer service is available... Toon meer
Bedrijf heeft geantwoord
The copy of DC Adventures: Universe arrived at my door in near mint condition. I had expected it to be somewhat less, but this was in beautiful shape! The expediency in which it arrived was also great... Toon meer
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I ordered a product on Feb 11
I ordered a product on Feb 11. This far (March 29th) have not received it. Have signed up online and their tracking system does not work. Nor does their customer service email. There is absolutely no way to get in touch with them and no way to cancel the order.

Antwoord van Fishpond.com
Ok but nothing extraordinary.
I was under the impression that the card had glitter inside but there didn’t seem to be any glitter. Also, I don’t understand why it takes so long to deliver a simple paper card. It was a long time from when I ordered to when the card arrived.
The container was much smaller than…
The container was much smaller than described and it is not air-tight. Can't believe I waited over a month for such a disappointing product. Will not order from fishpond again.
One of my DVD work other didn't
would definitely purchase products…
would definitely purchase products again off fishpond
speedy delivery,and a great website
The cups did not do as much as they…
The cups did not do as much as they advertise. The sound was only noticeably improved. Cupping my hands behind my ears worked better. These cups are basically a rip off.
Got the Wrong Item - No Help from Customer Service
I did not get the item I ordered and I have had very little response from Customer Service via email. I am beginning to wonder if Fishpond.com is just a scam, as Customer Service does not seem to care at all about my addressing problem. I am very disappointed!
BUYER BEWARE..TOTAL SCAM OF A WEBSITE!
Advertised on the purchase screen there were five dog pull toys for $29. This is a deal knowing that the same dog toy sells at Walmart for $8.99. But when the order arrived there was one dog toy in the package. Nowhere on the purchase screen does it say you get 1 toy or even a place to choose which option you want. It is advertised as to scam the consumer into purchasing a dog toy that is valued at $8 for $28 plus shipping. So in realty after shipping costs I was charger $36 for a $9 valued dog toy. DO NOT PURCHASE FROM THIS WEBSITE!
Terrific selection!
Fishpond has a terrific selection of DVDs, some items are available here at their site that are absolutely *impossible* to find anywhere else on the entire "Not-Dark" internet! Good work, you guys. Only issue I have with this company is that their communication regarding the status of the order I placed was a little schetchy, but my order did finally arrive, so I am only taking away one of their stars. If they get the communication thing sorted, then they get my full five stars!
Fishpond are completely hopeless
Fishpond are completely hopeless. I order lots of books from various suppliers and they are by far the worst. No email address, no response. A dreadful service - it looks good on the website but the content is rubbish
I ordered Hampton Turnbuckle Mfg#…02-3426-103, sold as 40 units
I ordered Hampton Turnbuckle Mfg# 02-3426-103 - Sold As 40 Units, so I ordered a quantity of 1 for $45.55. It would seem to be for the 40 per unit and the cost that I paid would be suffice what I needed.
I received the package on or about the 13th of January and opened the package to find just one turnbuckle. I contacted the company on the on the 17th, due to being out of town, and notified them through email that the product was suppose to be 40 per unit and stated the price paid for the one turnbuckle.
They then asked for pictures of the turnbuckle and packaging label, which I complied with. Did not hear from them after that, sent another email to ask the situation and still have not heard from them until I received a notice to give them a rating.
Due to the customer service that Fishpond provided and the cost and quantity being flawed, I will never order from this company again nor will I recommend them to anyone.
I want to thank them for ripping me off $43.39 for an item I picked up at The Home Depot for $2.16.
Product never turned up
Product never turned up. Company totally uncontactable. This is a scam. They basically stole £90.
I have not received what I bought 3…
I have not received what I bought 3 weeks ago nor either a notification of where my order is …. I’m glad I did not buy something expensive!
Everything was great!!
The idea is good but it doesn’t fit!!!
The idea is good to 3D print the impeller that Breville doesn’t offer as a replacement part. Unfortunately the 3D printed impeller that I paid $47.00 for could not possibly fit into my machine. There were cheaper versions but they were for earlier models. That’s why I paid the higher price because it was supposed to be specifically for my model. After tearing the grinder apart I found it was way too large to possibly work!!!
I ordered Riverdale SouthSide Serpents…
I ordered Riverdale SouthSide Serpents (snakes) temp tattoos and today my order arrive with butterflies & flowers tattoos. I'm not exactly thrilled to give these to my son for Christmas.
Do Not Trust Fishpond…
I Purchased a couple of Christmas presents from fishpond back in early November. I was informed the items were in sick and would ship within 2 days. It’s now Dec 20th no items received! The customer service is non existent, thankfully PayPal has sorted it. DO NOT TRUST THIS WEB SITE!!!
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