I had ordered an item online in the Middle of July and it never came. I was frustrated and contacted customer service via email and spoke with Charlotte. She was very helpful and apologetic on behalf... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I ordered 2 lineman emblems to put on a vehicle over 3 weeks ago. Have had No information other than and order number - which does not help - I tried emailing the company about this but the email... Toon meer
Bedrijf heeft geantwoord
I had no problem ordering. The problem came up when the tracking number for my package went to the wrong address. Customer Service was very nice about letting me know how to prove the mix up and then... Toon meer
Bedrijf heeft geantwoord
I ordered a 250 Commemorative Flag, on June 25, still waiting. Tracking shows a label was created on July 1, but, shows it was processed in China on July 8. Now I understand it's coming from China... Toon meer
Bedrijf heeft geantwoord
3,2
Gemiddeld
88 reviews
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Charlotte was absolutely fantastic to…
Charlotte was absolutely fantastic to work with. I did not receive my order and she has has set up a replacement with priority!!
3 september 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear Paul Tappenbeck
Thank you very much for your high regard for Charlotte and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Charlotte, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
When ordering product out of country…Product delivery lead time
When ordering product out of country you will always need follow up because of the length of transportation time and this customer service rep was very helpful locating product with exact time for each delivery status This would have been almost impossible to track without the reps helpful input!
15 augustus 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear Specht Gilbert
Thank you very much for your recognition of our customer service team, especially for your patience and professionalism in handling your order.
We firmly believe that meticulous service ensures a secure and enjoyable shopping experience.
We will pass on your feedback to the relevant staff, as it is a great encouragement to our team.
We look forward to continuing to provide you with thoughtful and considerate service in the future! We wish you a happy life!
Best regards
Olivia
I had ordered an item online but never received it.
I had ordered an item online in the Middle of July and it never came. I was frustrated and contacted customer service via email and spoke with Charlotte. She was very helpful and apologetic on behalf of her company. She gave me some options and I opted for a refund. I received the refund promptly. I feel that Charlotte went above and beyond!
17 juli 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear Keith Walgrave
Thank you very much for your high regard for Charlotte and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Charlotte, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
Outstanding customer service
Outstanding customer service, great value, good product. Highly recommended
28 augustus 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear David Hadley
Thank you very much for your appreciation and support of our products and services!
We are delighted that you were satisfied with your overall shopping experience, which is a great encouragement to our team. We are committed to providing products that combine quality and design to ensure every customer has a pleasant shopping experience.
Thank you again for your valuable review and we look forward to seeing you again!
Wish you a happy life!
Best regards
Olivia
Flags
Thank you so much Sunny for going above and beyond to figure out where my packages were. Thank you for the reimbursement too!!!!! You were so kind and helpful.
Thanks again
Diana Cunningham
24 augustus 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear Diana Cunningham
Thank you very much for your high regard for Sunny and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Sunny, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
Nothing worked right there is no…
Nothing worked right there is no backing on any of the pieces I received to peel off to stick to my vehicle.
4 augustus 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear Eugene Arcurie
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
give one star for delivery
give one star for delivery: It took 45 days to receive the 250th flag. 5 star is for Customer Service. The customer service person, Charlotte, stepped in and got me the flag in 15 days. Very thankful for
Charlotte's great service
20 mei 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear JT
Thank you very much for your high regard for Charlotte and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Charlotte, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
Bad Company
Placed order for a flag in June never arrived tracking company couldn't even find it still haven't got my money back
18 juni 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear Theodore W Weston
We are deeply sorry to hear that you haven't received your package yet. We are deeply sorry and regretful that you haven't been able to enjoy your shopping experience as you wished.
If you haven't received your package yet or need further confirmation on the shipping status, please feel free to contact us at any time:
Customer Service Email: olivia@clientcare2025.com
Olivia will prioritize verifying your tracking information and, if necessary, provide a solution.
Wish you a happy life!
Best regards
Olivia
Order# 21075662502920085776767804
In June $33.48 was deducted from my checking account, however, I have not received my order for the 250 US Anniversary Flag. I have tried to each out to Flairgifts, with no response. I label this as a Scam. Please refund my money.
12 juni 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear Janette Dorris
Thank you very much for your feedback.
We have recently thoroughly reviewed our customer service system records and are currently optimizing our processes to ensure that every customer's needs are addressed promptly and appropriately.
To expedite your response, please contact us directly via the following email address, and we will prioritize your response:
Customer Service Email: olivia@clientcare2025.com
We sincerely hope to regain your trust and understanding, and thank you for giving us the opportunity to improve our service.
Best regards
Olivia
Awesome company and very responsive to…
Awesome company and very responsive to all of its customers!👍
2 augustus 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear i l
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
GREAT service - GREAT products
The time from order to delivery seemed a bit lengthy, however seller communication and response was superb. The coins are of great quality, colors are quite vivid, and were individually encased and wrapped. I will be ordering again for future needs.
7 augustus 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear J R
Thank you very much for your appreciation and support of our products and services!
We are delighted that you were satisfied with your overall shopping experience, which is a great encouragement to our team. We are committed to providing products that combine quality and design to ensure every customer has a pleasant shopping experience.
Thank you again for your valuable review and we look forward to seeing you again!
Wish you a happy life!
Best regards
Olivia
I purchased a 250 year USA flag around …
I purchased a 250 year USA flag around 7/7/2026 and have not recieved it as of 8/7/2026. My credit card shows the purchase the next day but I also never received a tracking #. I am very dissatisfied with the way this company is operating.
7 augustus 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear Doug Wallace
Thank you very much for your feedback.
We have recently thoroughly reviewed our customer service system records and are currently optimizing our processes to ensure that every customer's needs are addressed promptly and appropriately.
To expedite your response, please contact us directly via the following email address, and we will prioritize your response:
Customer Service Email: olivia@clientcare2025.com
We sincerely hope to regain your trust and understanding, and thank you for giving us the opportunity to improve our service.
Best regards
Olivia
I ordered 2 lineman emblems to put on a…
I ordered 2 lineman emblems to put on a vehicle over 3 weeks ago. Have had No information other than and order number - which does not help - I tried emailing the company about this but the email they list is not valid.
I cannot get a tracking number to see if this was even shipped yet.
I finally got my order but it took SO Long to get it - I thought it was another scam but I was Wrong....the product is very nice and the customer service person was very helpful and kind.
Every email address I try to reply to comes back as Invalid --
4 augustus 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear Joyce Denham
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
Flairgifts order not from Flairgifts
I made an order for a 250th flag at the beginning of June. I wanted it for the 4th of July. Nothing arrived, there was nothing changed on the tracking. In the middle of July the tracking had been changed to delivered to mailbox. I hadn't received a flag. I texted back and forth with a rep for weeks. Finally she said she'd ship a new flag. It did arrive eventually. But, it came from someone on Etsy in the US, nothing on it said anything about Flairgifts and the payment was to an entirely different company. Beware, this is not a gift shop as they represent themselves to be. It is located in a foreign country and good luck on getting what you "ordered". I will never order anything from this company again.
15 juni 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear Pat
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
Been a month still haven't got order!
Been a month still haven't got order!
1 juli 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear EMMITT JOHNSON
We are deeply sorry to hear that you haven't received your package yet. We are deeply sorry and regretful that you haven't been able to enjoy your shopping experience as you wished.
If you haven't received your package yet or need further confirmation on the shipping status, please feel free to contact us at any time:
Customer Service Email: olivia@clientcare2025.com
Olivia will prioritize verifying your tracking information and, if necessary, provide a solution.
Wish you a happy life!
Best regards
Olivia
The customer representative (Charlotte)…
The customer representative (Charlotte) kept me well informed of the progress of my gift. I am in the US, so it took a bit of time for it to arrive. It was a gift for my 84 year old Aunt and she loves it so much she told me she will carry it with her everywhere.
24 juli 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear CHRISTOPHER
Thank you very much for your appreciation and support of our products and services!
We are delighted that you were satisfied with your overall shopping experience, which is a great encouragement to our team. We are committed to providing products that combine quality and design to ensure every customer has a pleasant shopping experience.
Thank you again for your valuable review and we look forward to seeing you again!
Wish you a happy life!
Best regards
Olivia
Do not order anything from this site
Do not order anything from this site. They will rip you off. No refund
24 juli 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear Edward Herrera
We note that you are dissatisfied with your purchase experience, but have not been able to provide specific details.
We would appreciate more details so we can provide you with effective assistance and improvement measures.
We always value the opinions of every customer, and your feedback is very important to us.
If you would like to provide more details regarding your order or product issues, please feel free to contact us at the following email address:
Customer Service Email: olivia@clientcare2025.com
Have a great day!
Best regards
Olivia
Antwoord van Flairgifts
Dear Ildiko Richards
Thank you very much for your appreciation and support of our products and services!
We are delighted that you were satisfied with your overall shopping experience, which is a great encouragement to our team. We are committed to providing products that combine quality and design to ensure every customer has a pleasant shopping experience.
Thank you again for your valuable review and we look forward to seeing you again!
Wish you a happy life!
Best regards
Olivia
Item much smaller and in two pieces
Item much smaller and in two pieces, not like shown online! Took weeks and weeks to arrive!
Never again from this company!!
23 juli 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear Mary Adcock
We are deeply sorry to learn that you had an unpleasant experience with this purchase.
Regarding issues with shipping time and product quality, we will immediately forward your feedback to the relevant departments to evaluate and continuously optimize our supply chain and quality control processes.
If you require assistance, please contact us at olivia@clientcare2025.com.
We will have a dedicated person to assist you. We hope to regain your trust in the future.
Best regards
Olivia
Do not buy from Flairgifts.
My order arrived and it was this small piece of flimsy piece of wood that cost $32.00. I would never hang it any where in my home. False advertising doesn’t cut it. Don’t know how you have stayed in business. Get it together.
24 juli 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear Diane
We sincerely apologize that our product did not meet your expectations and we sincerely apologize for the inconvenience.
We take your feedback very seriously and sincerely invite you to contact us with your order number.
Contact email: olivia@clientcare2025.com
We will promptly verify and properly address your concerns to ensure your rights are not harmed.
Thank you again for your feedback and look forward to hearing from you so we can follow up and resolve the issue.
Best regards
Olivia
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