Flairgifts Reviews 

88
TrustScore 3 uit 5

3,2

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Beoordeeld met 5 van de 5 sterren

I had ordered an item online in the Middle of July and it never came. I was frustrated and contacted customer service via email and spoke with Charlotte. She was very helpful and apologetic on behalf... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I ordered 2 lineman emblems to put on a vehicle over 3 weeks ago. Have had No information other than and order number - which does not help - I tried emailing the company about this but the email... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I had no problem ordering. The problem came up when the tracking number for my package went to the wrong address. Customer Service was very nice about letting me know how to prove the mix up and then... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

I ordered a 250 Commemorative Flag, on June 25, still waiting. Tracking shows a label was created on July 1, but, shows it was processed in China on July 8. Now I understand it's coming from China... Toon meer

Bedrijf heeft geantwoord


Contactgegevens

3,2

Gemiddeld

TrustScore 3 uit 5

88 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

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3,2

Alle reviews

(88)

79 reviews in de afgelopen 12 maanden

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Beoordeeld met 3 van de 5 sterren

Product not as described, received full refund

I am revising my review of Flairgifts. I bought an "Opulent Black Cat Statue with Gold Eyes", which didn't look at all like the product photos on the website. I contacted Olivia at Flairgifts and she arranged a full refund without my having to send the product back. She kept me fully informed and was very professional. So, disappointing not to get the product I'd hoped for, but a good experience in the end.

31 juli 2025
Review zonder uitnodiging
Logo Flairgifts

Antwoord van Flairgifts

Dear Kirsten M

We sincerely apologize that your shopping experience did not meet your expectations.

We take your feedback regarding product quality issues very seriously and have already reviewed it with our quality control team.
To better assist you with your issue, please contact us via email. We will promptly provide you with an appropriate solution.

Contact email: olivia@clientcare2025.com

Thank you for your feedback. We welcome the opportunity to remedy this unpleasant experience.

Best regards
Olivia

Beoordeeld met 1 van de 5 sterren

Don’t Order - Horrible Experience

Horrible experience. Never received my order and was consistently given excuses for the delays. Eventually got a refund through PayPal but the company kept asking me to wait for the item instead of a refund. Do not order from this company!

24 juni 2025
Review zonder uitnodiging
Logo Flairgifts

Antwoord van Flairgifts

Dear Marci


We are deeply sorry to hear that you haven't received your package yet. We are deeply sorry and regretful that you haven't been able to enjoy your shopping experience as you wished.

If you haven't received your package yet or need further confirmation on the shipping status, please feel free to contact us at any time:

Customer Service Email: olivia@clientcare2025.com

Olivia will prioritize verifying your tracking information and, if necessary, provide a solution.

Wish you a happy life!

Best regards
Olivia

Beoordeeld met 1 van de 5 sterren

This company is a full on scam

This company is a full on scam. Took my money, claim to have shipped it already with the latest expected delivery date (has changed 4x) of 4/19/25 (today is 23'rd). They sent me a new tracking link that takes me to a scam site that requires a download on my computer, how sketchy is that?? Anyway, don't buy from these people. Even if you get what you ordered, they are out to scam most people out of their hard earned money.

23 april 2025
Review zonder uitnodiging
Logo Flairgifts

Antwoord van Flairgifts

Dear Sean

We are deeply sorry to hear that you haven't received your package yet. We are deeply sorry and regretful that you haven't been able to enjoy your shopping experience as you wished.

If you haven't received your package yet or need further confirmation on the shipping status, please feel free to contact us at any time:

Customer Service Email: olivia@clientcare2025.com

Olivia will prioritize verifying your tracking information and, if necessary, provide a solution.

Wish you a happy life!

Best regards
Olivia

Beoordeeld met 1 van de 5 sterren

My previous Review above was February 5…

My previous Review above was February 5 today is April 9. I still haven’t received the cat bed. USPS shows it was delivered January 24 to a city and state but no street address. There’s no proof anywhere that it came to my house. It’s not on the camera, they won’t refund. They now want me to go to the post office and have them write a letter of confirmation that it was not received When they would not even know since the delivery driver never put a street address it could be anywhere in that city or state, but they don’t care from what I have found all over this company a scam. That cat bed was never delivered and a true victim Here is the cat.

9 april 2025
Review zonder uitnodiging
Logo Flairgifts

Antwoord van Flairgifts

Dear Rhonda

We are deeply sorry to hear that you haven't received your package yet. We are deeply sorry and regretful that you haven't been able to enjoy your shopping experience as you wished.

If you haven't received your package yet or need further confirmation on the shipping status, please feel free to contact us at any time:

Customer Service Email: olivia@clientcare2025.com

Olivia will prioritize verifying your tracking information and, if necessary, provide a solution.

Wish you a happy life!

Best regards
Olivia

Beoordeeld met 1 van de 5 sterren

Didn't get what I thought I was ordering

I originally saw a pretty ornament on Facebook and thought I had done my due diligence in researching the website. Unfortunately, I missed an important review. I ordered the ornament and immediately realized that my receipt came back from an international location. After a few days, I messaged the seller for shipping information and found out they were located in China. I asked that the order be canceled since it would not arrive in time for me to gift it. She said she could not cancel and it would ship after they made it. I responded and told her that wasn't acceptable and wanted the order canceled. She responded that it had already been shipped. 15 days later, I received the ornament and it is quite inferior. It looks like it was molded out of imitation aluminum and is not sturdy. In fact, if you give it a tug, it will bend. There is no way I will gift it. This company did not post up front where they were located and were only interested in getting their money. I will not purchase from them again.

1 december 2024
Review zonder uitnodiging

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