I had ordered an item online in the Middle of July and it never came. I was frustrated and contacted customer service via email and spoke with Charlotte. She was very helpful and apologetic on behalf... Toon meer
Bedrijf heeft geantwoord
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I ordered 2 lineman emblems to put on a vehicle over 3 weeks ago. Have had No information other than and order number - which does not help - I tried emailing the company about this but the email... Toon meer
Bedrijf heeft geantwoord
I had no problem ordering. The problem came up when the tracking number for my package went to the wrong address. Customer Service was very nice about letting me know how to prove the mix up and then... Toon meer
Bedrijf heeft geantwoord
I ordered a 250 Commemorative Flag, on June 25, still waiting. Tracking shows a label was created on July 1, but, shows it was processed in China on July 8. Now I understand it's coming from China... Toon meer
Bedrijf heeft geantwoord
3,2
Gemiddeld
88 reviews
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Cheap, Foreign knock off
First, I ordered the 15+" American spirit wreath. I received the 11.8" wreath.
Secondly, the ribbons are glued to a piece of black felt, not a wreath.
Thirdly, the ribbons used are not like displayed in picture. In picture, they are encircled around to make them stand up. I received, ribbon long ways in half and then folded the narrow side in half, making it look like a fan, and the stapled. This was then glued onto the black felt in different places.
Fourth, I had large black holes in the wreath they sent. It was as it the didn't put enough ribbon on it.
Fifth, the wreath was sent in a flat envelope, smashing all the ribbon down, with no way of fluffing them back up.
Once it arrived, you could totally tell it was not an American spirit wreath and a cheap foreign attempt. The company would be better off sending the ribbon with instructions and allowing AMERICANS to assemble themselves. I have been trying to email the company, but it won't go through.
16 juli 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear Disappointed
We sincerely apologize that our product did not meet your expectations and we sincerely apologize for the inconvenience.
We take your feedback very seriously and sincerely invite you to contact us with your order number.
Contact email: olivia@clientcare2025.com
We will promptly verify and properly address your concerns to ensure your rights are not harmed.
Thank you again for your feedback and look forward to hearing from you so we can follow up and resolve the issue.
Best regards
Olivia
I like the product
I like the product. Customer service was very responsive.
6 juni 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear Jennie Johnson
Thank you very much for your appreciation and support of our products and services!
We are delighted that you were satisfied with your overall shopping experience, which is a great encouragement to our team. We are committed to providing products that combine quality and design to ensure every customer has a pleasant shopping experience.
Thank you again for your valuable review and we look forward to seeing you again!
Wish you a happy life!
Best regards
Olivia
I had no problem ordering
I had no problem ordering. The problem came up when the tracking number for my package went to the wrong address. Customer Service was very nice about letting me know how to prove the mix up and then trying to correct it. At that point it was too late for America's 250th celebration so I did not wish to wait for a replacement. Customer service was kind enough to reimburse my payment.
9 juli 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear Michele
Your feedback is very important to us and helps us understand your true feelings.
We will continue to strive to improve our service quality and strive to provide you and all our customers with a more considerate and smooth shopping experience.
If you have any suggestions or need assistance, please feel free to contact us at the following email address:
📧 Customer Service Email: olivia@clientcare2025.com
We look forward to providing you with a more satisfactory service experience in the future. We wish you a happy life!
Best regards
Olivia
Mia from Customer Service
Mia from Customer Service did an excellent job helping me with my non-delivery problem. She evaluated and assessed my problem quickly and came up with a solution to resolve it.
22 juli 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear Allan
Thank you very much for your high regard for Mia and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Mia, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
Jaime handled my problem professionally…
Jaime handled my problem professionally and efficiently.
15 juli 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear Mary Lipski
Thank you very much for your high regard for Jamie and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Jamie, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
Very quick response time when I used…
Very quick response time when I used the email address in the PayPal app. Excellent customer service and very helpful.
20 juli 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear Linda Baca
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Waiting for delivery of a Halloween…
Waiting for delivery of a Halloween Spirit Boo Crew Ghost Keychain. Order confirmed June 27, 2026. Not much movement on tracking information. Reported shipping July 14, 2026; however, on the timeline of shipping information received July 10, 2026. I can't give any information on the item, because it is July 20, 2026, and still have not received it. Email communication pretty decent, but very long shipping time is wrong.
27 juni 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear Stephanie
We sincerely apologize for the shipping delay on this order.
Due to the multiple logistics processes involved, delivery may sometimes take longer than expected. We are actively checking with our logistics partners to ensure your package arrives as quickly as possible.
If you haven't received your package or need further confirmation on the current shipping status, please feel free to contact us at the following email address:
Customer Service Email: olivia@clientcare2025.com
We will prioritize tracking information and provide appropriate solutions if necessary.
Best regards
Olivia
Due to problems with shipping
Due to problems with shipping, I believe beyond their control, I received a refund. It took some time for it all to happen but it all worked out well.
17 juli 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear Liz Gephart
Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service.
If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations!
Wish you a happy life!
Best regards
Olivia
While the product I ordered fell short…
While the product I ordered fell short of expectations. Customer service by Molly was great, she ensured that an agreeable solution was offered.
13 juli 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear Sueverkrueppjames M
Thank you very much for your high regard for Molly and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Molly, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
I ordered the Vietnam Veteran emblems…
I ordered the Vietnam Veteran emblems for my truck. They do not look anything like what was advertised. The VIETNAM VETERAN part isn't anything like the picture. It is so SMALL you can barely read the words. Thought they would be chrome like the pictures. Not happy AT ALL.
16 juli 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear Ray Wilson
We sincerely apologize that our product did not meet your expectations and we sincerely apologize for the inconvenience.
We take your feedback very seriously and sincerely invite you to contact us with your order number.
Contact email: olivia@clientcare2025.com
We will promptly verify and properly address your concerns to ensure your rights are not harmed.
Thank you again for your feedback and look forward to hearing from you so we can follow up and resolve the issue.
Best regards
Olivia
Poor quality, long delivery time, not what was advertised
I placed a order for a 250 anniversary flag and commerative coin, on June 10, 2026, i just received the items today, they were not the quality advertised, the coins appeared to be of a engraved raised appearance in the add, when received they are a coin type material with what appears to be a paper covering for the details, cheesy as hell, the flag was advertised as embroidered all weather and double sided and is nothing but a one sided nylon flag, i am very disappointed on what I received and and the quality price paid for an inferior product, i will NOT be ordering anything from this company
10 juli 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear Tracy Workman
We sincerely apologize that our product did not meet your expectations and we sincerely apologize for the inconvenience.
We take your feedback very seriously and sincerely invite you to contact us with your order number.
Contact email: olivia@clientcare2025.com
We will promptly verify and properly address your concerns to ensure your rights are not harmed.
Thank you again for your feedback and look forward to hearing from you so we can follow up and resolve the issue.
Best regards
Olivia
Slow boat from China for a Commemorative Flag
I ordered a 250 Commemorative Flag, on June 25, still waiting. Tracking shows a label was created on July 1, but, shows it was processed in China on July 8. Now I understand it's coming from China and not here in the states. At this rate it may get here for the 251st Anniversary. This is not the only Company that I dealt with that advertised the hype but couldn't deliver. I'm still waiting on an order from June 15th from another outlet.
9 juli 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear Kathi Edwards
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
Unfortunately
Unfortunately, I never received a commemorative flag I had been eagerly anticipating for months in advance of July 4th.
It appears to have been delivered to a wrong address box at my community clubhouse, and with over 400+ homes in the neighborhood, I had no way of finding out where it went.
The company was most understanding, and agreed to completely refund my PayPal account, which just goes to show that they do care for their customers.
6 juli 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear Alison
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Flair Gift Review
I would give them zero stars if possible. I ordered the 250th flag. It is see-through, and nothing like it was portrayed. Very thin material. There is no way to reach them. The item was sent from a home address in Los Angeles. You will be wise not to do business with Flair Gifts.
6 juli 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear Judy Franklin
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
Avoid FlairGifts, their items are not as they seem
They advertised this beautiful 250 year celebration 3 x 5 flag, double sided print, heavy duty reinforced stitching, etc. From the ad on the web, it looked great - HOWEVER, it took 6 weeks to get it, it was single sided not double sided, minimal stitching and the size is about 1 1/2 x 3. Very disappointing, not even what they advertised. I will NEVER purchase from them again, and I recommend you steer clear of them. One site shows them with a ONE STAR rating and accurately so.
3 juli 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear Cruise & Vacation Travel
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
I placed a order a month and was…
I placed a order a month and was needing it by the 4th. I sale fireworks and was needing it for this special day. I highly recommend it not use this company!!! VERY DISAPPOINTED
5 juli 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear Allen Cansler
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
I waited patiently for my product..
I waited patiently for my product... finally wrote to the company...they instantly replied about the length of time I'd been waiting, so they re-issued another set to come my way! I'm very happy with this. Wish I hadn't waited so long. Looking forward to getting it soon.
30 juni 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear customer
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Item was not at all like pictured in…
Item was not at all like pictured in ad!!!!
1 juni 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear Richard Jeranek
We sincerely apologize that our product did not meet your expectations and we sincerely apologize for the inconvenience.
We take your feedback very seriously and sincerely invite you to contact us with your order number.
Contact email: olivia@clientcare2025.com
We will promptly verify and properly address your concerns to ensure your rights are not harmed.
Thank you again for your feedback and look forward to hearing from you so we can follow up and resolve the issue.
Best regards
Olivia
I love the product and the lady that I…
I love the product and the lady that I corresponded with was fantastic!! Very efficient and friendly. I had made a mistake when I wrote down the address, and my order went round and round according to my Informed Delivery. She was so quick to say she would send me another order since the P. O. said they were returning my package to Sender. She was SUPER!!
19 juni 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear Sue
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Terrible updates
Got my initial tracking which provided an update to where my package was and that was all. It was transferred to USPS and I was given no new tracking information. My package ended up in California and I live in Wisconsin. Triple checked I input the address correct. My package ended up being destroyed due to not being able to be delivered. I ended up finding the usps tracking through another Chinese website. When I called usps the post office in California told me these websites reuse barcodes and tracking gets messed up quite often. Bought the insurance and still waiting for follow up to see if I will get my order or not.
1 juni 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear Leny Borchardt
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
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