Flight Centre Independent Reviews 

1.463
TrustScore 5 uit 5

5,0

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Beoordeeld met 5 van de 5 sterren

A few minutes after asking for a quote I got three quotations . She was fast. Even when Melinda was away on health issues, she referred me her colleague who was as efficient as her and within a short... Toon meer

Beoordeeld met 5 van de 5 sterren

Melinda Scholts Flight Centre Independent On short notice she assisted me with booking flight tickets to Norway to visit our son. She was very patient with me. I had frequent questions to her. Her k... Toon meer

Beoordeeld met 5 van de 5 sterren

I had a really seamless and amazing experience working with Carmen Coetzee. She was incredibly helpful and made the entire trip preparation process smooth and stress free. She made sure I was prepped... Toon meer

Beoordeeld met 5 van de 5 sterren

Lizeth du Preez from Flight Centre managed our trip to Italy at the beginning of October. It was an incredible experience. We booked our trip at the end of last year and Lizeth had been hands on throu... Toon meer

Bedrijfsgegevens

  1. Reisbureau
  2. Vliegticketmaatschappij
  3. Cruisereisbureau
  4. Reiszoekmachine

Geschreven door het bedrijf

Flight Centre Independent is an independent model not only for Independent Travel Consultants (ITC’s) but offers a solution for smaller travel companies to become a part of.


Contactgegevens

5,0

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
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5,0

Alle reviews

(1.463)

39 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great service

Quick response with alternative solutions and good travel advice and a very friendly manner.

Will be using Cat for all our company travel requirements.

3 december 2024
Review zonder uitnodiging
Logo Flight Centre Independent

Antwoord van Flight Centre Independent

Dear Rob,

Thank you for the amazing review. We would love to share this with the consultant or team who provided the sterling service.
Could we ask that you kindly update your review with their full details or you can send us your update on customer@fctg.co.za

Thank you
~Lauren

Beoordeeld met 5 van de 5 sterren

THE EXCEPTIONAL SERVICE OF MELINDA SCHOLTZ

Melinda Scholtz assisted my husband and I with flight bookings since April 2024 and I have to compliment her on her impeccable service. Melinda Scholtz is a fantastic Travel Manager and a real asset to the company. Flight Centre is fortunate to have Melinda Scholtz in their employ.

25 november 2024
Review zonder uitnodiging
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Antwoord van Flight Centre Independent

Dear Lynn

Thank you very much for taking the time to give us this wonderful feedback on your experience dealing with Melinda. We are delighted to learn of her exceptional service and dedication. We will make sure that she is recognised by her peers and senior leadership for her stellar efforts.

~Lloyd

Beoordeeld met 5 van de 5 sterren

Marise Saayman

Marise Saayman
She has been incredibly helpful, she did all the bookings and paperwork for our vacation to Mauritius.
She will go the extra mile for her customers!
I will HIGHLY recommend her to book your dream vacation!!
Thank you Marise

26 september 2024
Review zonder uitnodiging
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Antwoord van Flight Centre Independent

Dear Esmeralda,

Thank you for the positive review. We are pleased Marise was helpful and ensured you had a seamless experience. We will be sure to give Marise the recognition she deserves for her sterling service.

~Lauren

Beoordeeld met 5 van de 5 sterren

Melinda is always very helpful and will…

Melinda is always very helpful and will go the extra mile and make sure my travel is going to plan and that i arrive safely at my destination

21 november 2024
Review zonder uitnodiging
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Antwoord van Flight Centre Independent

Dear Pieter
Thank you for sharing your wonderful feedback. We're delighted to hear about the exceptional service Melinda provided and her dedication to ensuring your travel plans run smoothly. We will ensure Melinda gets the recognition she deserves for her stellar efforts. ~Thea

Beoordeeld met 5 van de 5 sterren

Mariaan Van De Venter

Mariaan Van De Venter
Mariaan is always very friendly and professional, and always goes out of her way to assist us in any way necessary.
Thank you Mariaan!
Anel van Wyk

21 november 2024
Review zonder uitnodiging
Logo Flight Centre Independent

Antwoord van Flight Centre Independent

Dear Anel,

Thank you for the positive review. We are pleased Mariaan was helpful and ensured you had a seamless experience. We will be sure to give Mariaan the recognition she deserves for her sterling service.

~Lauren

Beoordeeld met 5 van de 5 sterren

Incredible, hands on service

Marise Saayman has been incredibly helpful and has gone over and above to provide me and my company with the kind of service we really need when organising complex travel arrangements. She's always available and has got me out of tricky travel situations, sitting on the other side of the world, getting me home when I needed to.
I would highly recommend her to help you from a personal travel and business travel perspective.

16 november 2024
Review zonder uitnodiging
Logo Flight Centre Independent

Antwoord van Flight Centre Independent

Dear Kelvin.

We appreciate you for taking the time to send this wonderful feedback. Only through feedback such as this can we evaluate our level of service and give recognition to valuable team members such as Marise.

~Cebisile

Beoordeeld met 5 van de 5 sterren

Melinda Scholtz

Melinda Scholtz, has been my travel agent for 2024. Since I started working in the states she has been prompt with responding and I do not have to follow up myself. I booked accommodation through her this morning and it was sorted out in 10 min Thank you Melinda for your speedy response every time. Keep up the good work.

15 november 2024
Review zonder uitnodiging
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Antwoord van Flight Centre Independent

Dear Frikkie.

We appreciate you for taking the time to send this wonderful feedback. Only through feedback such as this can we evaluate our level of service and give recognition to valuable team members such as Melinda.

~Cebisile

Beoordeeld met 5 van de 5 sterren

If you looking for the best agent!!!!

We have just booked a holiday with Mariaan. She has gone above and beyond to help us get the best deal and accommodate all the requirements we had. I felt like a very demanding client but she never once hesitated in helping us. If you are looking for amazing service, she really is the best. Thank you so much

8 november 2024
Review zonder uitnodiging
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Antwoord van Flight Centre Independent

Dear Shamim.

We appreciate you for taking the time to send this wonderful feedback. Only through feedback such as this can we evaluate our level of service and give recognition to valuable team members such as Mariaan.

~Cebisile

Beoordeeld met 5 van de 5 sterren

Another well planned holiday

My husband and I have always booked our trips with Carmen. This time we were a group of 9 including kids travelling to Mauritius.
Carmen Coetzee was great and attended to each individuals specific needs.
She is really fantastic!

20 oktober 2024
Review zonder uitnodiging
Logo Flight Centre Independent

Antwoord van Flight Centre Independent

Dear Laura
Thank you for sharing such wonderful feedback. We are delighted to hear that Carmen Coetzee provided attentive, personalized service for your group trip to Mauritius. We will ensure Carmen gets the recognition she deserves for her efforts. ~Thea

Beoordeeld met 4 van de 5 sterren

Flight to George Airport

Everything went smoothly and on time. If I fly again, I will make use of Ryna Vogel's service. I can highly recommend her.

22 oktober 2024
Review zonder uitnodiging
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Antwoord van Flight Centre Independent

Dear Roelien,

Thank you for your awesome review. We are happy Ryna assisted you so brilliantly. We will be sure to let her peers and leadership know of her amazing service. Is there anything that we could do better from our side to gain a 5-star review?

~Lauren

Beoordeeld met 5 van de 5 sterren

Travel agent that can handle a crisis

I had an accident a month before my travels which resulted in postponing my travels. Lizeth stepped in and handled all necessary arrangements to postpone my original traveling plans. This involved rescheduling multiple flights and accommodations. Despite the complexities of rebooking she ensured that every detail was attended to smoothly and accurately. She managed every detail of the situation with professionalism, compassion, and efficiency, making a challenging time significantly easier.

1 november 2024
Review zonder uitnodiging
Logo Flight Centre Independent

Antwoord van Flight Centre Independent

Dear Annelise,

Thank you for the positive review. We are pleased Lizeth was helpful and ensured you had a seamless experience. We will be sure to give Lizeth the recognition she deserves for her sterling service.

~Lauren

Beoordeeld met 5 van de 5 sterren

Lea-anne assisted so quickly and…

Lea-anne assisted so quickly and friendly

30 oktober 2024
Review zonder uitnodiging
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Antwoord van Flight Centre Independent

Dear Simphiwe.

We appreciate you for taking the time to send this wonderful feedback. Only through feedback such as this can we evaluate our level of service and give recognition to valuable team members such as Lea-Anne.

~Cebisile

Beoordeeld met 5 van de 5 sterren

Flight Centre Cat Stewart

I always use Catharina Stewart (Cat) for all our travel requirements. Cat is always very efficient and professional. She is also very patient if we have to refer back to her for any changes to our bookings etc.
I feel I have built up a very good relationship with Cat and thank her for her continued service.

16 oktober 2024
Review zonder uitnodiging
Logo Flight Centre Independent

Antwoord van Flight Centre Independent

Dear Lesley
Thank you so much for sharing your thoughtful feedback. We are delighted to hear about the strong rapport you’ve built with Catharina and that her efficiency, professionalism, and patience have consistently met your travel needs. We will ensure Catharina gets the recognition she deserves for her stellar efforts. ~Thea

Beoordeeld met 5 van de 5 sterren

Megan Opperman from Flight Centre Independent

I have recently booked tickets back home from Vietnam in a panic and Megan Opperman was absolutely great! She always kept me in the loop and always communicated with me. She always goes the extra mile and makes sure a customer's needs are met! She makes traveling a lot more comfortable! I highly recommend Flight Centre!

18 juli 2024
Review zonder uitnodiging
Logo Flight Centre Independent

Antwoord van Flight Centre Independent

Dear Amoret
Thank you for sharing your wonderful feedback. We are so glad to hear that Megan was able to assist you so efficiently during a stressful time. It’s great to know that her dedication and communication made your travel experience smoother. We will ensure Megan gets the recognition she deserves for her efforts. ~Thea

Beoordeeld met 5 van de 5 sterren

Lea-Ann Patterson from Flight Centre Independent

Lea-Ann Patterson has been an absolute gem to work with, she has been patient, highly efficient, cheerful and quick the whole way through planning a trip with many flights and then changing it for a more convenient plan. I would strongly recommend her to anyone who is planning to go on either business trips or holidays.

18 oktober 2024
Review zonder uitnodiging
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Antwoord van Flight Centre Independent

Dear Carol

Thank you very much for taking the time to give us this wonderful feedback on your experience dealing with Lea-Anne. We are delighted to learn of her exceptional service and dedication. We will make sure that she is recognised by her peers and senior leadership for her amazing efforts.

~Lloyd

Beoordeeld met 5 van de 5 sterren

Compliment

Adele has been fantasic in arranging our holiday. We are etremely gratefull.

16 oktober 2024
Review zonder uitnodiging
Logo Flight Centre Independent

Antwoord van Flight Centre Independent

Dear KZN Plumbing.

We appreciate you for taking the time to send this wonderful feedback. Only through feedback such as this can we evaluate our level of service and give recognition to valuable team members such as Adele.

~Cebisile

Beoordeeld met 5 van de 5 sterren

My experience with Debra has always been absolutely wonderful. I recommend her to everybody I know. She is so much appreciated.My experience with Debra has always…

My experience with Debra has always been absolutely wonderful. I recommend her to everybody I know. She is so much appreciated.

8 oktober 2024
Review zonder uitnodiging
Logo Flight Centre Independent

Antwoord van Flight Centre Independent

Dear Dedrie.

We appreciate you for taking the time to send this wonderful feedback. Only through feedback such as this can we evaluate our level of service and give recognition to valuable team members such as Debra.

~Cebisile

Beoordeeld met 1 van de 5 sterren

Terrible person!

LEOLA ROBBERTS she is not respectful person!

5 oktober 2024
Review zonder uitnodiging
Logo Flight Centre Independent

Antwoord van Flight Centre Independent

Dear Chloe,

Thank you for reaching out to us and advising us of your experience dealing with Leola. It is truly regrettable. Kindly send us more details regarding your interaction with our travel manager to customer@fctg.co.za.

Lloyd

Beoordeeld met 5 van de 5 sterren

Lital is a pleasure to work with

Lital is a pleasure to work with. She is super organized, swift with responses and a joy to work with. Will never book a trip without her help in the future!

30 september 2024
Review zonder uitnodiging
Logo Flight Centre Independent

Antwoord van Flight Centre Independent

Dear Emily
Thank you so much for sharing your wonderful feedback about Lital. We are thrilled to hear that she has made your booking experience seamless and enjoyable. We will ensure she gets the recognition she deserves for her organization, quick responses, and dedication. ~Thea

Beoordeeld met 5 van de 5 sterren

I want to thank Ralda Watson from the…

I want to thank Ralda Watson from the bottom of my heart for assisting me with my re-unification visa application to Ireland .
This lady really and truly walked the EXTRA mile. She is a piece of gold and a great asset to your company. I would recommend Ralda to anyone and be assured that they will receive the best service! Thank you Ralda
Jolene Rankin

30 augustus 2024
Review zonder uitnodiging
Logo Flight Centre Independent

Antwoord van Flight Centre Independent

Dear Jolene
Thank you for sharing such heartfelt feedback about your experience with Ralda. We are thrilled to hear that she went the extra mile to assist you with your re-unification visa application to Ireland. We will ensure Ralda gets the recognition she deserves for her dedication and exceptional service.~Thea

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