¡Vergonzoso! Llevamos un año y medio esperando la puñetera devolución del vuelo, ya está en manos de consumo pero NO VOLVÁIS A CONFIAR EN ESTA COMPAÑÍA, son unos estafadores que juegan con el dinero y... Toon meer
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Lees wat reviewers zeggen
We have had exactly the same experience as many of these other poor people. We have been waiting 16 months now (since May 2020) for our refund for two flights, refs: PXU0Y and NKUCP5, cancelled due... Toon meer
Suite à quelques soucis d'obtention de nos cartes d'embarquement de Minorque vers Nantes le mardi 29/10/19, (via VOLOTEA), vous avez répondu à notre demande immédiatement. Merci encore à vous pour vos... Toon meer
Bedrijf heeft geantwoord
Everything was fine, they were super helpful for all our requests and clarification Ci siamo trovati super bene loro sono stati super gentili e disponibile per le nostre richieste sulle aggiunte... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Find and book the cheapest flight tickets online. Flyhacks combines different hubs, airports and non-partner airlines to offer you the cheapest itineraries ever.
Contactgegevens
Wolność 7, 01-018, Warszawa, Polen
- +44 203 769 21 17
- airsupport@flyhacks.com
- flyhacks.com
2,9
Gemiddeld
174 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Exellent to fins cheap flights
Exellent to fins cheap flights. I was looking for a flight for a couple of exact days and i was only capable to find very expensive flights on this days. Flytracker found combinations I never had thought about. I had to upgrade my handluggage after booking. I am used to do it myself, but on this flight it was difficult for me. I mailed customservice and they did it within short time.
I am used to checkin myself. Now I have to wait for their email. I hope this also will be good.
17 september 2019
Review zonder uitnodiging
Antwoord van Flyhacks
Hi! Thank you for your positive review! We do really value good words about our service so we know that we are doing the right thing.
Have a nice day!
A failure quickly resolved
Flyhack failed to send a form to be able to get automatic boarding on a Ryanair flight. Nevertheless when I sent an email the situation was quickly under control. Even though it was a last minute exercise
15 september 2019
Review zonder uitnodiging
Antwoord van Flyhacks
Hi! Thank you for your review. We value each opinion and it helps us to become better. We are happy that we've managed to solve your issue and your trip was saved.
We hope to have you as a client in future, so we can prove that we are company that can be trusted and relied on.
Have a nice day!
I am impressed by the high quality of…
I am impressed by the high quality of customer service, they really solved my issue quickly. Don’t be fooled by their cool millennial prose. This is a serious company. Thanks!
15 september 2019
Review zonder uitnodiging
Antwoord van Flyhacks
Hi! Thank you for your positive review! We do really value good words about our service so we know that we are doing the right thing.
Have a nice day!
Great!
Super fast response to my questions and very helpful!
14 september 2019
Review zonder uitnodiging
Antwoord van Flyhacks
Hi! Thank you for your positive review! We do really value good words about our service so we know that we are doing the right thing.
Have a nice day!
check - in
Some little problems during the check-in .. but After emailed Flyhacks, they sent me an answer by the day with all the informations I needed !!
Thanks :)
12 september 2019
Review zonder uitnodiging
Antwoord van Flyhacks
Hi! Thank you for your positive review! We do really value good words about our service so we know that we are doing the right thing.
Have a nice day!
Until now
Until now, everything has worked perfectly. It is not yet time to receive the boarding card, but I will probably receive it without any problems.
11 september 2019
Review zonder uitnodiging
Antwoord van Flyhacks
Hi! Thank you for your review! We hope that you enjoy your trip! Our customer support will always be ready to assist you.
Have a nice day!
Great service
11 september 2019
Review zonder uitnodiging
Antwoord van Flyhacks
Dear Rune, thank you for your positive review! We do really value good words about our service so we know that we are doing the right thing.
Have a nice day!
Everything was fine
Everything was fine, they were super helpful for all our requests and clarification
Ci siamo trovati super bene loro sono stati super gentili e disponibile per le nostre richieste sulle aggiunte dei bagagli
Il check-in lo fanno loro alle ultime ore quindi i posti non sempre sono accanto ma a parte questo tutto perfetto !
11 september 2019
Review zonder uitnodiging
Antwoord van Flyhacks
Hi Francisca! Thank you for your positive review! Unfortunately, Ryanair allocates seats randomly for the passengers so they have really little chance to sit together without purchasing the seats. We hope to assist you with your future trips to prove that we are worth 5 stars :)
Have a nice day!
Every thing was done on time
Every thing was done on time. We had no problems with boarding passes. Excellent service thanks
11 september 2019
Review zonder uitnodiging
Antwoord van Flyhacks
Hi! Thank you for your positive review! We do really value good words about our service so we know that we are doing the right thing.
Have a nice day!
Great customer service when I asked for…
Great customer service when I asked for help via the customer services.
11 september 2019
Review zonder uitnodiging
Antwoord van Flyhacks
Dear Paschalis, thank you for your review! We are happy to hear that our customer support was helpful and you enjoyed your trip. We remain at your disposal 24/7.
Have a nice day!
Antwoord van Flyhacks
Thank you for your positive words! We'll be happy to assist you in any of your future trips with us.
Have a nice day!
unsatisfying
We were unable to check in our bags in advance. Instead we had to pay €50 at the airport for one of our two flights. The same thing had to be done at the second airport. The first flight was delayed and made us miss our connecting flight. Not impressed.
11 september 2019
Review zonder uitnodiging
Antwoord van Flyhacks
Dear Linn, thank you for your review. We do value each our client and any opinion is important for us. We are really sorry that you've faced such troubled experience while using our service.
In your case layover time was 1h 25min, unfortunately, it is impossible to make such connection with checked luggage, that is why we were unable to offer you any luggage options. We hope for your understanding .
We are very sorry for any inconvenience and would like to remind that we remain at your disposal 24/7.
Have a nice day!
we will never ever buy tickets via…
we will never ever buy tickets via flyhacks and Lauda Motion - big disappoinment!! Louse service from Lauda Motion....
11 september 2019
Review zonder uitnodiging
Antwoord van Flyhacks
Hello,
We regret that you haven't been satisfied with our service and sorry for the inconveniences you had. Unfortunately, I cannot see in the system any request to us about the problem you've faced during the trip. Thus, I'll kindly ask you to provide us with more details, so we could investigate it. Please, also note that Laudamotion is an airline company with its own rules and requirements and we are, regretfully, unable to influence these rules. But in any case we are trying to do our best to help customers with every issue occurred during the whole trip time. We hope you take it into account when evaluating our services.
We are very sorry for any inconvenience and would like to remind that we remain at your disposal 24/7.
Sehr freundlich
Sehr freundlich. Bis jetzt alles gut geklappt, allerdings ist der Flug erst am 3.10
11 september 2019
Review zonder uitnodiging
Antwoord van Flyhacks
Hallo,
vielen Dank für Ihre Bewertung. Wir hoffen, dass Sie Ihre Reise genießen werden! Unser Kundendienst steht Ihnen jederzeit zur Verfügung.
Einen schönen Tag noch!
Decent service
Decent service, but refused to fix mistakes made by them.
Got a review email with the wrong name.
11 september 2019
Review zonder uitnodiging
Antwoord van Flyhacks
Hello,
We regret that you haven't been totally satisfied with our service and sorry for the inconveniences you had. We are constantly trying to improve the level of assistance we are providing to the passengers. Thus, we will kindly ask you to provide us with more details about your experience with Flyhacks and the problem you've faced, so we could investigate and fix it.
We are very sorry for any inconvenience and would like to remind that we remain at your disposal 24/7.
Not flexible
You couldn’t do any changes your self after the tickets were bought
11 september 2019
Review zonder uitnodiging
Antwoord van Flyhacks
Hello,
We're sorry you are not completely satisfied with your experience. Let us highlight that our customer support is always happy to assist you and available 24/7, so if you need any changes, just let us know. We work with different airlines so to ensure everything goes well, we need to introduce changes manually. This is for your safety and good flight experience. We hope you take it into account when evaluating our services.
Have a great day!
All went well no problems all good
11 september 2019
Review zonder uitnodiging
Antwoord van Flyhacks
Hi! We are glad that you enjoyed your trip! Thank you for your review.
Have a great day!
Buying tickets was easy
Buying tickets was easy. Let’s see how the rest goes.
11 september 2019
Review zonder uitnodiging
Antwoord van Flyhacks
Hi! Thank you for your review! We hope that you enjoy your trip! Our customer support will always be ready to assist you.
Have a nice day!
Horrible j’ai du payer 60 euros en plus…l
Horrible j’ai du payer 60 euros en plus car je nai pas réussi à m’enregistrer sur rayanair !!! En réservant chez flyhacks mon adresse mail était modifié dans le savoir! J’ai appris ça en m’enregistrant directement à l’aéroport
4 september 2019
Review zonder uitnodiging
Antwoord van Flyhacks
Bonjour,
Nous sommes très désolés que cette situation ait eu lieu.
Après l'achat de billets avec nous, le passager reçoit: Le numéro de "hack" (identifiant le client dans notre système) et le numéro de billet (identifiant le passager dans le système des compagnies aériennes). Le numéro de billet est celui que vous devez utiliser pour l'enregistrement (à l'exception de Ryanair, car nous procédons à l'enregistrement pour ces vols en raison de notre politique). Nous sommes disponibles 24h /24 et 7j /7. En cas de difficulté lors de l'enregistrement, vous pouvez nous contacter et nous vous aiderons immédiatement.
Nous espérons que cette question n'a pas gâché votre voyage entier.
Notre service client est toujours prêt à vous aider. Bonne journée!
Je suis satisfaite des services de…
Je suis satisfaite des services de renseignements et d'aide en ligne de Flyhacks ! Ils ont été réactifs rapidement aux demandes d'aide et sont très clairs et courtois dans leurs réponses. Bravo !
26 augustus 2019
Review zonder uitnodiging
Antwoord van Flyhacks
Hi! Thank you for your positive review! We hope to assist you with your future trips to prove that we are worth 5 stars :)
Have a nice day!
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