Forces Mutual Reviews 271

TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Really helpful and allowed me to understand what I was actually purchasing , and what I could gain from it. Didn’t push me into buying anything and just recommended the best one to suit me. Paula was... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have used force mutual since last year and it really helped me when I cancelled my flight for service reasons

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Lynne Dickaty was fantastic. My car renewal quote was given with outdated information held on account (my fault) she quickly updated the system which cut my final payment in half next month. The renew... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I cannot fault the Forces Mutual team, particularly Sally McShea. She was extremely helpful setting up various insurances for me. She explained and outlined everything to me in detail. I knew exactly... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Geld en verzekeringen

Geschreven door het bedrijf

Committed to offering a competitive range of insurance, money and health products to meet the needs of the Army, RAF, Royal Navy and Royal Marines, we exist only to improves the lives of the military and their families.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

271 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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Beoordeeld met 5 van de 5 sterren

First class customer service to get the best deal

After having some issues with the insurance broker called - First Central, I spoke to a lovely lady, Sue Stott, from Forces Mutual who sorted my car insurance promptly. She was extremely polite, knowledgeable and above all else, she ensured that my issues with my insurance were solved, despite the difficult circumstances caused by First Central. Nowadays everything seems to only try to get more money out of you, so it’s really refreshing to see someone go out of their way to help others.

I would like to thank her for everything she has done for me and would recommend others to go with the Forces Mutual to receive this First class service! (10 out of 10) Thank you.

8 augustus 2025
Review zonder uitnodiging
Logo Forces Mutual

Antwoord van Forces Mutual

Thank you for sharing such lovely feedback for Sue.

We are delighted to hear she provided you with a first class service and that you would recommend Forces Mutual to others.

We will ensure your feedback is shared with Sue and the wider team.

Heidi

Regional Manager

Beoordeeld met 5 van de 5 sterren

Made it very easy to understand what…

Made it very easy to understand what they can do for you

4 augustus 2025
Review zonder uitnodiging
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Antwoord van Forces Mutual

Many thanks for your positive review Nathan. Glad to hear your experience with us, and what we can offer, was easy to understand.

Heidi

Regional Manager

Beoordeeld met 5 van de 5 sterren

Above and beyond

Ross spent a full year working with us as our circumstances changed and we identified what we could afford vs what we needed. The experience he gave us was patient and supportive and we cannot thank him enough. He helped us find the products that were best for us, and then did it again, and again as our circumstances changed.

Thanks Ross, we appreciate your patience and hard work.

1 juli 2025
Review zonder uitnodiging
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Antwoord van Forces Mutual

Hi Mark,

Many thanks for taking the time to share your appreciation for Ross. Your message highlights the qualities that Ross brings to his role—Patience, support, and commitment to customer service.

We will ensure that your feedback is shared with Ross and the wider team. Recognition like this inspires us all to continue delivering the highest level of care to our customers.

Heidi

Regional Manager

Beoordeeld met 5 van de 5 sterren

Forces mutual has great options and my…

Forces mutual has great options and my meeting with Laura was great, she’s great to talk to and was very friendly.

10 juli 2025
Review zonder uitnodiging
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Antwoord van Forces Mutual

Hello Robert,

Many thanks for taking the time to share your feedback with us. We're delighted to hear your meeting with Laura was a positive one.

Kind regards,

Heidi

Beoordeeld met 5 van de 5 sterren

Helpful and prompt

Sophie was exceptionally helpful and straight forward. There was nothing hidden and or kept secret, any sort of exclusions or anything I queried was answered well and quelled any worries. Didn’t mess me around, all in all fantastic service.

15 juli 2025
Review zonder uitnodiging
Logo Forces Mutual

Antwoord van Forces Mutual

Thank you for your feedback regarding your positive experience with Forces Mutual.
Its great to hear you've had a positive experience and that Sophie was able to assist you in a straight forward and helpful manner.

Kind regards,

Heidi

Regional Manager

Beoordeeld met 5 van de 5 sterren

Dianne Robertson (SBA Cyprus Sales)

Dianne Robertson (SBA Cyprus Sales Supervisor) of Forces Mutual is an absolute superstar. She made the process of insuring two vehicles in Cyprus and arranging Marine Insurance as easy as possible. I would highly recommend her services. Outstanding.

13 juli 2025
Review zonder uitnodiging
Logo Forces Mutual

Antwoord van Forces Mutual

Dear Mr. McAdam,

Thank you for sharing such great feedback for Dianne.

We really appreciate you taking the time to write a review of your experience and delighted to hear that Dianne made the insurance process easy for you.

Kind regards,

Heidi

Regional Manager.

Beoordeeld met 5 van de 5 sterren

If only all insurance policy renewals…

If only all insurance policy renewals were this easy! In and out with a better deal each time, super efficient and everything is clearly explained and understood.
Thanks for the help as always Dianne Robertson - SBA Cyprus Sales Advisor .

24 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Customer Support

Worked with Sophie Travers from Forces Mutual and she was brilliant. Not knowing what exactly I needed at the beginning she worked with me over a number of sessions to identify what was the right package for me. She was very accommodating and understanding and I never felt rushed or pressured at any point. I will definitely be going back to Sophie again for insurance advice in the future.

2 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Karoline helped my wife and I to get…

Karoline helped my wife and I to get the best policy when we called her. She came over and we did everything at the comfort of our home. When she found out that our little one had disabilities, he recommended a free respite for my family. It doesn’t get better than this.

16 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great support and guidance.

We were guided by Jennie Lewis through our insurance quote and set up. She quickly built rapport me and my wife making us feel comfortable when discussing sensitive personal information required for life and critical illness insurance. Would recommend discussing with forces mutual as they understand military life.

14 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Member of staff - Sarah

Sarah took my call and answered my queries and everything was resolved in a timely manner. Very polite and helpful.
Would definitely recommend her help

30 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I had excellent service by Jennie…

I had excellent service by Jennie Lewis, was looking at getting life insurance and she talked me through the whole process finding quotes that was much cheaper than I could find online. The experience was very easy from start to Finnish. Thanks again Jennie.

21 mei 2025
Review zonder uitnodiging

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