Forces Mutual Reviews 271

Sam was great, so much help, very supportive. When I need her she is always one call away. Couldn’t recommend more!!
She deserves a week in the Caribbean paid for by Forces mutual.

I had very in-depth meeting with Sally who explained everything to me in a way I could understand. Her friendly demeanour made me feel very comfortable. Overall great experience.

I still don't have experience in this company, but I would like to participate in this company to help with my life covering for future use...

There was a lot of information and it was presented ver well.

Sophie was extremely helpful and knowledgeable from the beginning. always quick to reply and answer any questions.

Kept everything detailed and well presented and clear

Sam’s reception was awesome. She explained to our understanding, the insurance policy.
The most intriguing aspect was how she advised us to choose our insurance policy based on our marital status and financial expenditure.

Sarah was absolutely amazing with the three times i have spoken to her. She repeatedly portrayed herself with the upmost professionalism. She was so helpful and was patient with me over the phone. And made my enquires so much easier! Sarah deserves a praise!

Very disappointed with the Company - handling of claims is very (very slow). The deal you get is not worth the work you have to do to get the claim (at least in my case). Low monthly payments for a reason probably - very reluctant in paying claims. Would not recommend personally.

Cherie Went at length to explain products to me and made sure i understood and guided me to select the the right product based on my circumstance.

Had a meeting with Sam regarding my life insurance. I found Sam extremely friendly, after listening to my needs she advised me on what products came available, with no pressure and non pushy which is very important. After going away to read on what was being offered I arranged another meeting to sign up

I found Sam to have a very calm manner but at the same time very professional throughout. I would 100% recommend forces mutual and Sam for any insurances need.

When I spoke with Cherie she was clear and understanding answering my question and explaining to me my options and benefits for each potential one
She also helped me find a better plan for my insurance and was clear on all the details

Sarah who dealt with my car insurance setup was very helpful over the phone. She has great people skills and it made the whole process very easy. Unlike most insurance calls, it was not like speaking to a robot and she managed to make the experience more interesting. Whilst waiting for the computer systems to load she provided good conversation. This exceptional level of service is perfect and it prevents customers from getting bored or frustrated. I wish her all the best.

Ross was brilliant all the way through always kept me informed and helped us get a great price on our life insurance

Paula was very kind and imformative regarding my new Insurance policy. Heavily recommended !

Paula was great with helping me transition over to Royal London. She gave me detail information that i needed and made me confident in making the decision.

Mrs Karoline gives me a brief description about the life insurance and critical illness. It was really an informative and better to join the Royal London to secure my life.

Sam was very personable and it was easy to understand the information she was telling us,she was also very helpful and I’m confident she got me the best cover to suit myself

Ross was very helpful and patient throughout the process and answered all of our questions.

Karoline was very helpful and she make sure that you understand everything about your package.