Bought the Electric FMX4-PRO-TW log splitter. It works well but dropping a star because one of the trolley wheels buckled under weight and I had to purchase the all terrain trolley, which added £90 to... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Rang Forest master about a problem with my log splitter . They were so incredibly helpful and asked for photos to identify the type of log splitter and the problem. They advice was repairable a... Toon meer
What the company is doing well ( indeed exceeding my expectations!) is looking after its customers . Long past any reasonable expiry of any normal proffered after care .
My experience was a roller coaster, lots of bumps, though wasn’t by fault of forest master. If it was not for their extraordinarily immaculate customer service, Megan Allsopp in particular, I would h... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Forest Master Ltd is a UK based company that expertly design, manufacture and sell award-winning forestry machinery equipment and tools, such as log splitters, wood chippers, sawhorses, workbenches and an extensive range of spare parts and accessories. We make it possible to turn the laborious splitting of the pile of logs that would normally take you hours upon hours, into a fun stress relieving past-time. for you to heat your home with natural resources. That’s not all, we also provide next day delivery* on all of our products, at no extra cost. We’re committed to providing exceptional customer service to all of our customers, all of the time. Our experts are always on hand to help you with any problems or questions you may have.
Contactgegevens
Forest Master Ltd, Industry Road, Heaton, NE6 5XB, Newcastle upon Tyne, Verenigd Koninkrijk
- 0191 265 5000
- info@forest-master.com
- forest-master.com
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Fast delivery
Fast delivery. Initial quality control on two pieces of equipment was poor, which was very frustrating. Emails to sale/technical didn’t work also frustrating. Eventually spoke to CS and got replacement parts immediately.
Absolutely fantastic service
Absolutely fantastic service. The shipment arrived even faster than I expected. Everything was professionally packed and explained. I recommend it.
Great product and service.
Great bit of Machinery and well built
Great bit of Machinery and well built. Delivery time scales were excellent
Your support and fast response was…
Your support and fast response was excellent. Cant believe i even got a reply on a Sunday. Well done your company is a lesson in how to give support. Thanks agsin
A good piece of kit
A good piece of kit.
I fell my own trees for firewood and the FM10 is power full enough to deal with even the hardwood logs.
The stand is a must for comfortable operating.
My only observation is that the wedges could operate a bit closer to each other at the end of their travel, but not a big deal.
Delivery was next day as promised and packaging was intact.
Stand and guard assembly was straightforward.
For domestic regular use this is a great tool. Time will tell as to its durability, but so far very pleased.
Friendly,helpful and efficient
Friendly,helpful and efficient. Meghan, the sales person, was excellent. Also the delivery was amazingly fast!
Technical sales were very knowledgeable
I phoned for advice and technical sales were very knowledgeable and helpful. They soon sorted out my query and the spare part arrived promptly.
delivered with a damaged work bench
delivered with a damaged work bench. contacted customer service , no quibbles , i sent a couple of photos of the transit damage. they sent out a new work bench that arrived the next day. easy to put together , just spent a morning splitting logs , the 7 ton log splitter is an excellent tool. had no issues with it whatsoever . splits everything you throw at it. suits my needs perfectly, seen some reviews that have said you need two people to put it together and it takes a couple of hours. not sure what they have been doing. took me 30 minutes on my own. i lay the splitter on its side on a work bench to attach the stand , made things a lot easier.
Great little machine
Great little machine. Easy start, produces fine chips and leaves do not clog the machine up when chipping leafy branches. I have not tried just leaves. I did read some reviews that the blades were soft and blunt easily. So I bought some T8 blades in anticipation but, after about 30 hours of use the original blades are still good, and I have not rotated them yet.
My log splitter stated leaking oil when…
My log splitter stated leaking oil when not in use
Contacted tech help and recieved fantastic help
From all tech staff great to have a customer service dept that listens and reacts fast
Many thank to all the team
David Nevin
Great machine
Great machine, easy to assemble, straight forward instructions. Impressed with how it's working to date. Great customer service.
Amazing
WOW. What a great piece of kit and first class delivery. Haven't found any logs this won't split so far. Best buy ever.
Great service from ordering to delivery…
Great service from ordering to delivery - fast and furious!
Good little machine so far.
Absolutely superb customer service
Absolutely superb customer service. I connected with real human people instead of andafone or robotic services. Order was placed and paid for. Before I knew it the order had been delivered to us and it was well packaged. Could not ask for more. Other service providers should be taking a close look at how Forest-Master operates.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








