Foreverwickcandle Reviews 

1.085
•
TrustScore 4 uit 5

4,0

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great customer service. My order hadn’t shipped in about six months. I contacted them asking where it is. They said it was canceled for some reason, but they created the exact same order and shipped i... Toon meer

Beoordeeld met 5 van de 5 sterren

The feedback from the customer service department was great and very helpful with my inquiry about my order and I was given the update that I was looking into. I believe that my order will be great as... Toon meer

Beoordeeld met 1 van de 5 sterren

Received an empty box. The delivery driver looked sketchy as he placed the box down on the ground-yea, got him on video. Tape looked like it was oddly opened and taped back. Box felt empty when I pi... Toon meer

Beoordeeld met 5 van de 5 sterren

I placed an order and used the incorrect shipping address. I email the company to change the shipping address to the billing address. Someone got back to me right away. Asked a few questions to ver... Toon meer

Bedrijfsgegevens

  1. Kaarsenwinkel
  2. ook in
  3. Diamanthandelaar
  4. Sieradenfabrikant
  5. Sieradenwinkel

Geschreven door het bedrijf

ForeverWick Candle®. The only company that puts a diamond in every fragrant candle. 100% Genuine cut and polished Diamond. Find a real diamond jewel inside!


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,0

Alle reviews

(1.085)

371 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

It arrived on time thanks to CSR Marry

It arrived on time with no problems and smells amazing. Will definitely buy again. Shout out to Marry in customer support, who was an absolute rockstar! I live waaayy out in nowhere, and the rural addresses are problematic at best, and Marry made sure I'd get my order with no problem!

23 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great experience!

Very seamless process and personable customer service representative helping me through the process. Can tell that this business cares about it’s customers and I will definitely be doing business with you guys in the future.

1 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I received my shipment

I received my shipment, completely damaged, and notified them immediately, by email, with pictures of the damaged items. They sent out a replacement shortly after, which arrived in perfect condition. The smells of the candles are not overwhelming, and the jars are super cute. Will definitely be ordering again.

27 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Missing order

I wrote in with a question regarding an order. They responded back very quickly especially considering it was a Sunday

1 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Well my package arrived today so I gave…

Well my package arrived today so I gave it to my wife. She was very excited and wanted to light it so she did and she said it smells amazing!
And because I was there I agreed so I told her about what I got and she was amazed that there is a Diamond in there you can exchange and loved the idea.
I’m sure we will be ordering again!

28 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Candles smell amazing

Candles smell amazing! My address was rejected by system due to how I plugged it in but the company quickly emailed me to sort everything out and I received my order in a reasonable ship time even with this minor issue. Still a bit curious to how the “bonus entry points” work as there was not much instructions on how to track and know if i won anything or not.

27 februari 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Unfortunately I had shipping problems

Unfortunately I had shipping problems, my first parcel never arrived. Then it arrived but my second order didn't
They were very helpful with the email corresponding. When I did get my first order I was thrilled by the free diamond I got. The candle is beautiful and burns a long time. The scent was mild and not over powering. Then the big reveal came. It was time to open the capsule. I love the diamonds and the whole experience that's why I ordered another 2 times. I love the candles and diamonds. It's a great surprise and fun for the whole family.

5 februari 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Not worth it

The candle I ordered smelled great before it was lit. We lit the candle expecting it to smell amazing but we can't even smell anything. It's like it's a no scented candle. I didn't expect the diamond to be anything big and it wasn't but I did expect the candle to smell good.

24 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I absolutely adore my Forever Wick…

I absolutely adore my Forever Wick candles!! From the moment I lit it, the lovely fragrance filled the room and created such a warm, cozy atmosphere. The scent is perfectly balanced—not overwhelming but just enough to make the space feel inviting!!

The real surprise came as the candle burned down—the hidden diamond! It was such a fun and exciting experience to uncover a REAL DIAMOND!!! It truly feels like a luxurious treat, combining relaxation with a little bit of treasure-hunting!!

On top of that, their customer service is exceptional. The team was friendly, attentive, and went above and beyond to make sure my experience was perfect. Every question I had was answered promptly and with genuine care. More company’s now - could learn a lot from Forever Wick!!

Overall, these candles are a perfect gift for yourself or someone special. The combination of the delightful scent, hidden diamond, and top-notch customer service makes it a unique and unforgettable experience. I cannot recommend Forever Wick Candles enough! Give them a try- you will not be disappointed!!♥️🙌 🕯️

1 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Purchasing their product is easy

Purchasing their product is a concise and straight forward effort.
Their follow-up with them, after my purchase, was almost immediate and their response was relevant to my query and satisfactory in nature.

25 februari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I ordered at the end of January to get…

I ordered at the end of January to get these for my wife for our 30th Valentines day. I thought it would be a great Valentines gift I bought like 4 of them spent like $147.00, I got a text on the 13th of February that it wouldn't arrive until the 14th on the 14th it arrived in my locking mailbox which it wouldn't fit. But the label on a piece of cardboard with my invoice and a couple marketing flyers arrived. I talked to the mailman he said I have to talk to forever wick candles, the only way I could talk to them is through a email. They said that I would have to wait until USPS reviews the issue before they do anything and unless I email back i get nothing from them. I went to USPS and they said there is nothing they can do because it was delivered i showed them pictures and they said that I have to deal with Forever wick candles and so I have to deal with horrible customer service i am now fighting it with the card I paid with, since I dont get any info from Forever Wick. They took my money as fast as they could and couldn't deliver with any customer service. I not sure but it seems like a scam.

21 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Love the candle

Love the candle, super funny inscription yet very relative to my wife and i’s marriage. Haahahahhahaha!

Great customer service, very friendly!
Can’t wait to purchase more candles!

Jose

19 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great company/customer service

I requested help to find the value of my diamond from my new purchase for Valentines day for my wife. I got a reply almost 5 minutes later in my email with a link. I will be ing using this company for all my candle purchses for my wife!!

24 februari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Wish I could give them zero stars!

Wish I could give them zero stars. Do not waste ur money. They gaurantee a diamond in "every candle." That's a lie. Purchased their Lemongrass candle and was so excited to see a gold wrapped package in the melted wax. What a rip-off and disappointment it was to unwrap and inspect the vial only to discover there is NO DIAMOND inside. Also, this small candle was over $50 and has no fragrance. Don't waste ur hard earned money on this con job site!

23 februari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Buyer beware

I have been a customer with forever wick candle for sometime the excitement of finding the vials of what was contained a diamond brought excitement but On a valentine special they had,I was supposed to have gotten three candles with double diamonds in each candle and they were supposed to be the .05 or greater diamonds within each candle, I place the order February 2 , I received package February 17th 3 days after Valentine’s Day and upon surprise, they only had one diamond in each candle, and each diamond was only .02 crt, you can’t call anyone, only email customer service and they said my order was what I got so I went back into my orders and my orders were switched around and tried to get it resolved and they told me there’s nothing they can do. I am no longer a customer with them,they do not have a customer service. You are just screwed.

PS: if they find a way, you will lose out

17 februari 2026
Review zonder uitnodiging

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