I am a first time user of the service. I ordered a photo for my wife for Mother’s Day. When it arrived, it was beautiful, but the photo I sent was admittedly dark, and the transfer was dark as well. I... Toon meer
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Lees wat reviewers zeggen
I submitted a picture that should have been darker. When I sent it to fracture they said it was a good quality print. Unfortunately it washes out my mother in law’s face. I have several fracture print... Toon meer
I just came back from a Paris trip and had 2 of my photos put on glass. They turned out phenomenal! I am so impressed with how they turned out. The process was very easy. And I received the pictures v... Toon meer
Great product and customer service. After my order was stuck in NC for a week, I reached out to the support team. Not only was my shipping cost refunded, but a replacement was sent out the next day.
Bedrijfsgegevens
Geschreven door het bedrijf
Fracture prints your digital photos directly on glass to create vibrant, frameless works of art. Glass Prints are delivered to your door ready-to-hang and with a lifetime quality guarantee. For a modern take on the traditional framed photo, look no further.
Contactgegevens
13000 Tech City Circle, 32615, Alachua, Verenigde Staten
- support@fractureme.com
- fractureme.com
Heeft 33% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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The experience.
My experience has always been delightful and full of joy when my prints arrive once I place them that's it until time to clean.
Great quality for a cellphone photo
For a cellphone photo, I was super happy with my print! The clarity and color were spot on!
Very cheap looking
Very cheap looking. more like plastic than glass. edges not finished can see where the picture edges meet? not worth the money
In time for Christmas for mom
I was ordering my print for my mom for a Christmas present. Right after ordering and uploading my picture, it was shipping. Wasn't expecting til the 26th. A day after Christmas. Was so surprised when it was delivered on 12/ 22. I thought it looked amazing. My mom loved it. Will definitely be ordering again. I had it sized 15.5" x20.5" again it looked absolutely amazing!!! Thank you
Love
Love, love, love our pics. We have received so many compliments
Beautiful pictures and perfectly done
Beautiful pictures and perfectly done! My sister in law loved them!
Mixed feelings
The print is very nice, the frame is so so, but the hanging method is terrible. The tape won’t stick to stippled walls and the screw is good but the frame backing is too fragile. Plus the photo does not hang level.
Update: The picture came with the incorrect crop but the company sent me a new rectified picture that looks great
The first picture that I received came with the incorrect crop. I reached out to Fracture and although it took some time to get a response once we connected, Fracture fixed the issue and sent me a new picture that met my expectations. I am now very satisfied with the end product, it looks beautiful on my wall. Thank you for taking care of this, Fracture team!

Antwoord van Fracture
Stunning Quality
The photo is absolutely beautiful! We are very pleased with this purchase. It came packaged well and was easy to hang.
I have not received a response from my…
I have not received a response from my complaint last week about receiving an empty crushed box

Antwoord van Fracture
Need panoramic prints
While I super LOVE fracture, they need to make some panoramic prints available. My print doesn't look right cut off and not long enough for the spot.

Antwoord van Fracture
Sorry I haven’t had back to you before…
Sorry I haven’t had back to you before now, but this was a Christmas gift! I took the photo of the northern lights where we live. It arrived packaged safely and it is beautiful! Thank you for helping a great memory stay alive. 👏👏👏👏👏😊
I am extremely pleased with the prints
I am extremely pleased with the prints, the time it took to receive them and the pricing. I'll continue to be a customer.
Large print of black and white wedding…
Large print of black and white wedding picture was so printed so dark that we lost all detail in the picture we sent. My head and hand look like they are floating in a sea of black
I love the product
I love the product. Unfortunately I ordered a large print and lost some clarity; my mistake. It’s still nice!
The fracture printing was the most…
The fracture printing was the most amazing picture I never saw I was so happy to see it
Trips to remember, never forgotten
Love my Fracture glass prints! I have a picture from the many trips we have taken, to look at daily and remember them! I will be starting a new wall in a different room, different format soon! These are Matte glass, which does not show glare…yet hard to believe glass, even though beautiful! I will try the non/matte next room. No better way to cherish these memories!!
Great customer service!
Wanted to give a review of my experience with Fracture. My item was destroyed during shipping and was never notified that it was destroyed. Three weeks later I received from this shipping company a piece of cardboard and a letter that said during shipment product was destroyed. No other directions. I contacted Fracture and they were very disappointed with the shipping company. The next day Fracture contacted me and had already reprinted the picture and were sending it two day shipping. I received it in two days and the picture was beautiful. Thumbs up to Fracture for taking care of their customers so quickly and efficiently. Highly recommend this company.
This product is beautiful!
This product is beautiful!
The customer service people are a godsend.
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