We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I am a first time user of the service. I ordered a photo for my wife for Mother’s Day. When it arrived, it was beautiful, but the photo I sent was admittedly dark, and the transfer was dark as well. I... Toon meer

Beoordeeld met 3 van de 5 sterren

I submitted a picture that should have been darker. When I sent it to fracture they said it was a good quality print. Unfortunately it washes out my mother in law’s face. I have several fracture print... Toon meer

Beoordeeld met 5 van de 5 sterren

I just came back from a Paris trip and had 2 of my photos put on glass. They turned out phenomenal! I am so impressed with how they turned out. The process was very easy. And I received the pictures v... Toon meer

Beoordeeld met 5 van de 5 sterren

Great product and customer service. After my order was stuck in NC for a week, I reached out to the support team. Not only was my shipping cost refunded, but a replacement was sent out the next day.

Bedrijfsgegevens

  1. Fotoprintservice

Geschreven door het bedrijf

Fracture prints your digital photos directly on glass to create vibrant, frameless works of art. Glass Prints are delivered to your door ready-to-hang and with a lifetime quality guarantee. For a modern take on the traditional framed photo, look no further.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

670 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 33% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

The experience.

My experience has always been delightful and full of joy when my prints arrive once I place them that's it until time to clean.

27 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

In time for Christmas for mom

I was ordering my print for my mom for a Christmas present. Right after ordering and uploading my picture, it was shipping. Wasn't expecting til the 26th. A day after Christmas. Was so surprised when it was delivered on 12/ 22. I thought it looked amazing. My mom loved it. Will definitely be ordering again. I had it sized 15.5" x20.5" again it looked absolutely amazing!!! Thank you

19 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Love

Love, love, love our pics. We have received so many compliments

30 december 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Mixed feelings

The print is very nice, the frame is so so, but the hanging method is terrible. The tape won’t stick to stippled walls and the screw is good but the frame backing is too fragile. Plus the photo does not hang level.

29 december 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Update: The picture came with the incorrect crop but the company sent me a new rectified picture that looks great

The first picture that I received came with the incorrect crop. I reached out to Fracture and although it took some time to get a response once we connected, Fracture fixed the issue and sent me a new picture that met my expectations. I am now very satisfied with the end product, it looks beautiful on my wall. Thank you for taking care of this, Fracture team!

24 december 2024
Review zonder uitnodiging
Logo Fracture

Antwoord van Fracture

We're so sorry for the delayed reply, Rusty! We'll make sure we get you out a free replacement asap. Please check your email for a reply from our team!

Beoordeeld met 1 van de 5 sterren

I have not received a response from my…

I have not received a response from my complaint last week about receiving an empty crushed box

19 december 2024
Review zonder uitnodiging
Logo Fracture

Antwoord van Fracture

We're so sorry the USPS didn't deliver your order at all, Brian! Our team responded to your earlier email, but it sounds like our reply didn't go through. We already have a replacement in the works that should be on the way next week! Don't hesitate to get back to us at support@fractureme.com with any questions.

Beoordeeld met 3 van de 5 sterren

Need panoramic prints

While I super LOVE fracture, they need to make some panoramic prints available. My print doesn't look right cut off and not long enough for the spot.

18 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

the picture cut off the head

the picture cut off the head

26 december 2024
Review zonder uitnodiging
Logo Fracture

Antwoord van Fracture

We're so sorry your print turned out like that, Gail! We have a 100% Happiness Guarantee on every order, and we'd love to make this right for you. Can you please email us your order number or email address at support@fractureme.com to get that started?

Beoordeeld met 5 van de 5 sterren

Sorry I haven’t had back to you before…

Sorry I haven’t had back to you before now, but this was a Christmas gift! I took the photo of the northern lights where we live. It arrived packaged safely and it is beautiful! Thank you for helping a great memory stay alive. 👏👏👏👏👏😊

25 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I love the product

I love the product. Unfortunately I ordered a large print and lost some clarity; my mistake. It’s still nice!

23 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Trips to remember, never forgotten

Love my Fracture glass prints! I have a picture from the many trips we have taken, to look at daily and remember them! I will be starting a new wall in a different room, different format soon! These are Matte glass, which does not show glare…yet hard to believe glass, even though beautiful! I will try the non/matte next room. No better way to cherish these memories!!

18 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer service!

Wanted to give a review of my experience with Fracture. My item was destroyed during shipping and was never notified that it was destroyed. Three weeks later I received from this shipping company a piece of cardboard and a letter that said during shipment product was destroyed. No other directions. I contacted Fracture and they were very disappointed with the shipping company. The next day Fracture contacted me and had already reprinted the picture and were sending it two day shipping. I received it in two days and the picture was beautiful. Thumbs up to Fracture for taking care of their customers so quickly and efficiently. Highly recommend this company.

19 december 2024
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer