I am a first time user of the service. I ordered a photo for my wife for Mother’s Day. When it arrived, it was beautiful, but the photo I sent was admittedly dark, and the transfer was dark as well. I... Toon meer
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I submitted a picture that should have been darker. When I sent it to fracture they said it was a good quality print. Unfortunately it washes out my mother in law’s face. I have several fracture print... Toon meer
I just came back from a Paris trip and had 2 of my photos put on glass. They turned out phenomenal! I am so impressed with how they turned out. The process was very easy. And I received the pictures v... Toon meer
Great product and customer service. After my order was stuck in NC for a week, I reached out to the support team. Not only was my shipping cost refunded, but a replacement was sent out the next day.
Bedrijfsgegevens
Geschreven door het bedrijf
Fracture prints your digital photos directly on glass to create vibrant, frameless works of art. Glass Prints are delivered to your door ready-to-hang and with a lifetime quality guarantee. For a modern take on the traditional framed photo, look no further.
Contactgegevens
13000 Tech City Circle, 32615, Alachua, Verenigde Staten
- support@fractureme.com
- fractureme.com
Heeft 33% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Great Customer Service
Thank you… thank you, thank you! Our glass prints are great. We had a problem with our second order as it was damaged during delivery… but you got it replaced in record time. Appreciate it!!
Friends are raving!
I suprised my friend with an 8" x 10" favorite headshot of herself. She was thrilled, and her family is raving! We agreed that a Fracture mounting gives her portrait a polished look. This is beautifully done! Thanks for making this gift special.
Beautiful Photos
I have bought 8 glass photos from Fracture and all of them are beautiful. They are crisp and clear and the colors are vibrant. I will certainly be ordering more in the future.
Captured the magic of the moment
I’m very happy with the print, it has captured the magic of a moment that I will cherish for the rest of my life.
spectacular
This is the second order from them, and I am 100% delighted! The quality is fabulous and I'm so happy its made in the USA. Could not be happier
Did not get what I ordered
I ordered a frame and a stand, they never sent the stand, I asked for a refund, days later i get an email asking if i wanted the stand shipped or a refund, So I responded again, I want a refund, I am still waiting for it 2 weeks later. They do not seem to be very concerned about customer satisfaction.

Antwoord van Fracture
The photos are beautiful
The photos are beautiful. I have several now. I plan on getting more in the very near future.
Love how these look on my wall
Love how these look on my wall. I'm about to order more.
Printing error
One of the 2 prints I had printed were wrong. I contacted there support team and they quickly fixed the error and shipped me the new one. Great customer service!
This was my first order with Fracture
This was my first order with Fracture. It was quick, I order it online, and got my picture within a few days. It is beautiful. The picture grabs your attention. I love it.
Fracture misses the mark.
I loved the idea of pronto g on glass. I’ve sold pieces printed on metal, paper, and Duratrans, so a new medium exited me. I was pretty disappointed with the result. While the print does look good, Fracture missed the mark by putting a black backing on the glass. To me, the beauty of glass is, it’s translucent. Why take away the one quality that makes a print of this kind unique? As a result of the backing, I kind of have just another print.
Photo is great, but I can't hang it correctly
The Photo Print turned out great. One problem, the holes in the back are in the wrong location.. Either my dragonfly is upside down, or hanging sideways. I was thinking that since my photo was oriented with the head up, it would be obvious where to cut the hanging slots.
Beautiful prints, great customer service
I have purchased multiple Fracture glass prints as memorials to my husband, who passed away a year ago. The most recent purchase was my first of the medium size. It was the first time I have encountered a defect - instead of hanging my print, the keyhole in the backing tore/collapsed. Now for the good part - all I had to do was email customer service with a photo of the issue. Fracture quickly repaced the entire print, which is now hanging on my wall. I love these prints and highly recommend the company.
We love our pictures
We love ours! It’s so good we ordered one more picture! We should have done all the pictures in the house with Fracture. Thank you so much!! Great job & it looks unbelievable
Easy to order and beautiful to look at
Easy to order and beautiful to look at; love seeing my prints on the wall!
The prints came out blurry
The prints came out blurry - the images were sharp on my smartphone and fit within the recommended pixels. I am very disappointed. I will see what the return policy is.

Antwoord van Fracture
Nicely Done
First time , I tried Fracture. The reviews I read were good. Process was easy from start to finish. When I received the the finish product, I was amazed at the quality of the work.
Too fast, lol. I had two friends that had to put their…
I had two friends that had to put their dogs down recently and I ordered pictures of their dogs for them. I expected it to take a couple weeks to come and thus give them time to recover, however my only complaint is they came within a couple days. Very impressive quality and most impressive turnaround time! The stands are a nice touch. It gave them the option to hang or put on a shelf. Will definitely be ordering again. Thank you.
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