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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I am a first time user of the service. I ordered a photo for my wife for Mother’s Day. When it arrived, it was beautiful, but the photo I sent was admittedly dark, and the transfer was dark as well. I... Toon meer

Beoordeeld met 3 van de 5 sterren

I submitted a picture that should have been darker. When I sent it to fracture they said it was a good quality print. Unfortunately it washes out my mother in law’s face. I have several fracture print... Toon meer

Beoordeeld met 5 van de 5 sterren

I just came back from a Paris trip and had 2 of my photos put on glass. They turned out phenomenal! I am so impressed with how they turned out. The process was very easy. And I received the pictures v... Toon meer

Beoordeeld met 5 van de 5 sterren

Great product and customer service. After my order was stuck in NC for a week, I reached out to the support team. Not only was my shipping cost refunded, but a replacement was sent out the next day.

Bedrijfsgegevens

  1. Fotoprintservice

Geschreven door het bedrijf

Fracture prints your digital photos directly on glass to create vibrant, frameless works of art. Glass Prints are delivered to your door ready-to-hang and with a lifetime quality guarantee. For a modern take on the traditional framed photo, look no further.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

670 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 33% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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Beoordeeld met 5 van de 5 sterren

I was blown away

I was blown away with the quality. I did the art work and the printing was fabulous. I will use this service again. The pictures were clear and really stood out. I had 3 prints in graduated sizes. I planned on keeping one, at
This point I want to keep them all!!!

22 april 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Color is very different than the file I…

Color is very different than the file I sent, very disappointed in the quality of the glass print. Will not be ordering again.

6 april 2025
Review zonder uitnodiging
Logo Fracture

Antwoord van Fracture

We're so sorry your print turned out like that, Kathleen! We have a 100% Happiness Guarantee on every order and we'd love to make this right for you. Our team has just replied to your email to get that started right away.

Beoordeeld met 2 van de 5 sterren

Product didn't match ads.

The product fell short of my expectations based on online and TV ads, which showed an image directly transferred onto glass. Instead, what I got looked like a photo printed on paper sandwiched between foam and thin glass. The high-resolution image I uploaded was also compromised, resulting in a dark, low-resolution, grainy photo. Meant as a hospitality gift, I'm actually embarrassed to give this cheap-looking and feeling photo to anyone.

8 april 2025
Review zonder uitnodiging
Logo Fracture

Antwoord van Fracture

We're so sorry to hear your order turned out like that, Harrison! We certainly don't want you stuck with a gift that isn't up to par; we have a 100% Happiness Guarantee, and would love to get you a new print that looks better, or your money back. Just send our team an email to support@fractureme.com with your order number, and we'll take care of that right away.

Beoordeeld met 5 van de 5 sterren

Beautiful workmanship

Beautiful workmanship. My client was extremely pleased with the results. I will be using Fracture for more projects as well as for personal use. I highly recommend them to anyone.

5 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We had a picture of ice hockey player

We had a picture of ice hockey player, Ovechkin scoring goal #888 with a large portion of it white ice. The fracture didn’t come out quite as expected but without any question they fixed it and I received a new fracture in only 2 days. It looks great and now the Gr8 8 is hanging proudly.

4 april 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Lifelike

The picture is clear with great contrast. It came well packaged. I agree with others that it is priced pretty high.

3 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Gorgeous work!

I absolutely love the glass print. Originally I had the photo done in ceramic and it got broken. When I found Fracture I ordered one close to the size of my original and I thought it would look the same. I couldn't be more wrong. It was far superior. Thank you for your attention to detail and careful work and reasonable price.

19 maart 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Picture looks great, contrast was perfect.

Picture looks great, got two 6x5, one as a gift. Would have liked the larger size but the price it too high.
I was worried about the cropping & the contrast with the snow in the image. It all looks great.
Would purchase more and larger but the price makes it prohibited.

Shipping to Canada was expensive with a further charge on receiving because it was shipped to me by Canada Post. Possibly using FedEX or another it could be less expensive.

8 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Top quality

They were extremely kind and accommodating. I had submitted a design that got cropped in the production process. It was a $1000 order. They allowed me to submit new files, they corrected the cropping, and resent the glass frames free of charge. Top quality service. The rep that dealt with my case was also very polite and friendly. Thanks E.C.

11 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing

Amazing! From the quality and beauty of the product all the way to their customer service and you're happiness with the product. I had a slight concern with something and it was dealt with it quickly, professionally and kindly. So thank you. I love this company.

6 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I love Fracture

I love Fracture. The prints they created for me are absolutely beautiful in my new rental. And their customer service is truly amazing. I have been into photography for many years. I've always admired the glass prints when I went to art shows and now I can create them at a fraction of the cost that I'd have to pay at an art show. I had a couple of issues with some of the prints I made and Fracture replaced them no questions asked. Tyler, one of the customer service reps, is great to work with. I will absolutely be using Fracture again to buy some prints for my kids homes. Just be aware that they are very fragile, so handle them with care!

13 maart 2025
Review zonder uitnodiging

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