The order arrived damaged, I did try to reach out to FramesPlus via email to see if we could resolve the issue, but Gmail keeps getting automatic rejections from their server "The recipient server... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
FramesPlus had the exact colour frame I wanted. So easy to order & arrived earlier than the date stated. Would order again without hesitation.
Sadly I never received my order. It was delivered to the wrong house, then handed back to the driver who never bothered delivering to the correct address instead Hermes produced a string of excuses... Toon meer
I like the enormous range of frames available on FramePlus. Each described and photographed which makes choosing the exact frame, with or without mount, for my requirement. I particularly liked t... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Making high quality picture frames & mounts convenient and affordable for everyone. We are the source for high quality picture frames and picture mounts. We do not Import We manufacture every Picture Frame in UK. We offer the highest quality solution for picture display requirments in large volumes or singular without a premium price
Contactgegevens
Unit 1 239 Myreside street, G32 6DR, GLASGOW, Verenigd Koninkrijk
- info@framesplus.co.uk
- framesplus.co.uk
3,1
Gemiddeld
270 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 57% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Frame arrived broken
Frame arrived broken, sent an email to the support team and received absolutely no response.
20 augustus 2025
Frame arrived broken - no response from FramesPlus
AVOID, AVOID!!! Frame arrived broken, you get no response from anyone at FramesPlus.
28 april 2025
AVOID. SCAM
Ordered and paid for 4 frames. Only 2 were delivered and they were both damaged. Many emails, used their chat, called and no response. Shocking service. AVOID!
Looking on Companies House records, this company was dissolved in Jan 24.
5 juli 2025
Review zonder uitnodiging
Great quality and prompt delivery
Great quality and prompt delivery, will definitely use again and recommend FramesPlus…
14 april 2025
Damaged frame and being ignored
Frame arrived damaged and no response from their email address despite 3 chases. Avoid this company!
12 juli 2025
Review zonder uitnodiging
Got a nice frame at a great price.
31 maart 2025
They did not deliver my order to me
They did not deliver my order to me. I tried to contact many times via their customer service on website but no reply. I contacted them via Etsy and was told they could not locate my order. I had to contact my credit card company to stop the payment and get refund. It’s terrible experience and I would not recommend.
21 maart 2025
High Quality Frames
Very high quality frames considering the competitive price Arrived quickly and very well packed Highly recommend
11 maart 2025
Never received my frames
Never received my frames and got in contact with them, but no reply .
I've tracked them through evri and they haven't even received them .
Gutted as I've been waiting for over 2 weeks for them
3 juni 2025
Review zonder uitnodiging
Scam Site
Placed order on 8/5, received a Evri tracking number and a promised delivery date of the 14-16/5 on the 9/5. However Evri have never received the shipment and FramesPlus don't respond to emails. Charge Backs have now been raised.
17 mei 2025
Review zonder uitnodiging
one of the frames arrived damaged and I…
one of the frames arrived damaged and I tried to reach customer service 4-5 times and was ignored. I was planning to use as my new supplier but wont now, no refund or replacement or even acknowledgement
5 mei 2025
Review zonder uitnodiging
Not much!!
Read my email with images 16th January 2025 to which I have had no response from!!
9 januari 2025
It didn't fit picture and most of the…
It didn't fit picture and most of the clips broke
23 december 2024
Awful communication and ignorant
Awful communication. Wanted to put a lot of business through them but they wouldn’t reply to emails or messages posted on their website. Will have to find an alternative to supply 1000 frames. Crazy business!
I note the company appears to have gone from under.
14 maart 2025
Review zonder uitnodiging
AVOID!!! Do not use!!!
Terrible communication, in fact zero communication! Sent in 2 batches with no explanation so when first half received had no idea if the second half would arrive. Wrong colour frame sent, emailed with photos requesting change and never heard back. Was also unhappy with damage to most of them, the inserts didn’t fit and nearly all were coming apart at the corners. Emailed several times and never got a reply. Contacted my bank who have raised a dispute and this company have had the cheek to disagree despite never once coming back to me. Only emails ever received have been the constant nagging for reviews! AVOID LIKE THE PLAGUE!!!!
9 december 2024
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