FramesPlus Reviews 

Excellent quality. On-time delivery. Easy to use.

Good quality frame and service good

Wrong product, broken, no reply from company!

Not sure if they have gone rouge as they seem to have some ok reviews.

The shipping policy stated they offer various but on my order the button to sign up for 10% off did not work nor did shipping show.

I contacted them prior to my order via chat. No response.
Used the contact form after… no response.
Emailed then them the day after … no response this was yesterday so they may reply today?

The order is showing sent with a very slow delivery date yet the tracking shows as not recognised so I have a feeling the no response is likely due to no goods arriving.

Excellent thanks

Excellent service frame exactly like I wanted would buy again from this company

Very slick process & excellent service

I ordered a frame and I was waiting and waiting and waiting. So I wanted to cancel it and ask for money. I sent 3 emails - no response. No phone number. After 2 weeks I received a notification from the delivery company about the package. I could not collect it because the company didn’t provide my details (name, address etc) So it has been returned to the company. No money back, no answers on my emails. I lost money.

The frame plus is also on Amazon and have good reviews. I don’t understand it at all.

I have never received the item or a refund as requested.This order was placed in October 2024.
I will never use this company again as this is the third time I have tried to get this matter resolved

we needed a nice frame for a special diamond wedding framing and this was ideal plus good product at very good price and great service = very happy customers!

Very happy with the frames and will order more from this company.

Order was due for delivery in July but has still not been dispatched. There has been no correspondence from the seller and they haven’t responded to emails requesting an update, so really not great.

Absolute trash !
Cheap rubbish, waste of money. Not hanging on my wall !!!°

Do not use this company
It’s a scam
I did not receive my order

I wish I had read those reviews prior to ordering. Like most of them - I ordered a frame, never received item, contacted via email several times to ask about my order with no response. Got email to review their item in the meantime, wrote another email asking for refund as item never got delivered, received another confirmation from Evri for delivery update which again never came. I've disputed the purchase with my bank in final attempt to get my money back for item I never received. Stay away!

WORST COMPANY IVE EVER DEALT WITH. I ordered my frame back in June, however; it did not arrive within the delivery time stated. After 3 -4 weeks of sending emails asking them to look into it for me, with no response what so ever I about gave up all hope of receiving it but then out of the blue I received a delivery update from Evri saying it was on its way after a week of waiting and no frame and no update or tracking info from Evri I again contacted the supplier and again no response. THIS COMPANY WILL TAKE YOUR MONEY WITHOUT A CARE IN THE WORLD.

Ordered and never received product order of several frames. Requested response from seller over several days and as a last resort raised with my bank.
Seller then contacted 3 months after purchase to apologise and asked if I wanted refund or products ordered delivered. I opted for refund but have since had no response from seller or my refund. It has now landed another week.