FreeConnect Reviews 221

TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I’ve recently had a bad experience with another company while trying to obtain internet service which is why I reached out to another source. The rep called me almost immediately after completing form... Toon meer

Beoordeeld met 5 van de 5 sterren

Quick and easy! The man who helped me was extremely helpful and knowledgeable. Helped me get my address validated because when I applied online originally it said my address was no good. Took less tha... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Agent was extremely helpful. He was able to make the transaction quick and easy, and helpes me with the financial situation to make sure I had my internet up and running by the end of today. Very ver... Toon meer

Beoordeeld met 5 van de 5 sterren

These guys are fantastic! They got me connected again to a service I didn't think I could get again. They are helpful with your questions and are quick to getting you what you need. For being reliabl... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Telefoon- en internetdienst

Geschreven door het bedrijf

Find affordable, high-speed internet plans in your area and join the millions of users who’ve used FreeConnect's search tool to get matched with low-cost internet service from top-rated providers. We’re doing internet the right way around here. Other companies use your zip code to show you plans that you might be able to get, but we know you don’t have time for ‘maybes’. That’s why we use our address matching service to show you what affordable, high-speed internet plans are available at your address with near-perfect accuracy. Not only that, but it only takes ten minutes to sign up for service.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

221 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Beoordeeld met 5 van de 5 sterren

Agent was extremely helpful

Agent was extremely helpful. He was able to make the transaction quick and easy, and helpes me with the financial situation to make sure I had my internet up and running by the end of today. Very very satisfied!

18 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I’ve recently had a bad experience with…

I’ve recently had a bad experience with another company while trying to obtain internet service which is why I reached out to another source. The rep called me almost immediately after completing form online and was very professional, straight to the point and I could tell he knew what he was talking about. The rep said he would call back within 10 minutes which he did and I truly appreciated it as I have a very hectic schedule. Would def recommend to anyone.

18 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Just good to have cable to have to…

Just good to have cable to have to watch so many channels to enjoy

18 mei 2026
Review zonder uitnodiging
Logo FreeConnect

Antwoord van FreeConnect

Warren, thank you for taking the time to leave a review! We're glad we could help you get connected to a plan that works at your address. Enjoy every channel and everything else coming your way. We're here if you ever need us. — The FreeConnect Team

Beoordeeld met 5 van de 5 sterren

Really great customer service!!!

17 mei 2026
Review zonder uitnodiging
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Antwoord van FreeConnect

Iris, that's what we love to hear! Great customer service is what we show up for every single day. Thank you for choosing FreeConnect, and we're glad we made the process simple for you. — The FreeConnect Team

Beoordeeld met 4 van de 5 sterren

He was very much on point

17 mei 2026
Review zonder uitnodiging
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Antwoord van FreeConnect

Shirley, thank you so much for the kind words! We're glad our rep was on point and handled things well for you. We always want to make the experience as smooth as possible, and if there's anything we can do even better next time, we'd love to know. — The FreeConnect Team

Beoordeeld met 5 van de 5 sterren

Great job.

Very polite, explained everything the right way, great job..

16 mei 2026
Review zonder uitnodiging
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Antwoord van FreeConnect

Karen, this made our day! Polite and clear explanations are exactly what we aim for, so it's great to hear that came through for you. Thank you for choosing FreeConnect and for taking the time to share your experience. — The FreeConnect Team

Beoordeeld met 5 van de 5 sterren

Fast simple very kind took care of…

Fast simple very kind took care of business quick and to the point keep up the good work
Thanks George Anthony Rivera

16 mei 2026
Review zonder uitnodiging
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Antwoord van FreeConnect

George, thank you! Fast, simple, and kind is the goal every time, and we're really glad that's exactly what you got. We'll keep it up. We appreciate you taking the time to share your experience with us. — The FreeConnect Team

Beoordeeld met 5 van de 5 sterren

Wonderful customer

Wonderful customer. Service explained very well. Provided the upmost experience. Got off the phone feeling fully confident in the service

15 mei 2026
Review zonder uitnodiging
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Antwoord van FreeConnect

Ayla, leaving the call feeling fully confident is exactly what we're going for! We're so glad everything was explained clearly and that the experience felt right from start to finish. Thank you for trusting FreeConnect to find the right plan for you. — The FreeConnect Team

Beoordeeld met 5 van de 5 sterren

Edwin R

Edwin R. Is very knowledgeable about the services available and had the correct answer for every questions I asked. Very polite and courteous. Thank you Edwin

14 mei 2026
Review zonder uitnodiging
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Antwoord van FreeConnect

Thank you so much for this! Edwin will be really glad to hear this feedback. Having the right answers and treating every customer with courtesy is something we take seriously, and it sounds like Edwin nailed it. We'll be sure to pass along your kind words. — The FreeConnect Team

Beoordeeld met 5 van de 5 sterren

Wonderful work over the phone

14 mei 2026
Review zonder uitnodiging
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Antwoord van FreeConnect

Benjamin, thank you! We put a lot of care into every call, and it's great to know that came through. We're here whenever you need us. — The FreeConnect Team

Beoordeeld met 5 van de 5 sterren

He took time to answer all my questions…

He took time to answer all my questions THANKS

14 mei 2026
Review zonder uitnodiging
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Antwoord van FreeConnect

Dotty, thank you! Taking the time to answer every question is exactly how we want our team to show up for our customers. We are glad you got the help you needed. Welcome to FreeConnect! — The FreeConnect Team

Beoordeeld met 3 van de 5 sterren

The advertisement stated free connect…

The advertisement stated free connect but everything costing but appreciate finding an internet carrier in my area

14 mei 2026
Review zonder uitnodiging
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Antwoord van FreeConnect

Angela, thank you for the kind words about finding service in your area, and we hear you on the confusion about our name. To clear it up, FreeConnect is our company name (we help folks find affordable internet at their address), not an offer for free internet. We are sorry the ad gave a different impression. If you ever want to revisit your plan or look at lower cost options, please call us at 326-732-1216 and we will sit with you to make sure you are getting the right fit for your budget. — The FreeConnect Team

Beoordeeld met 5 van de 5 sterren

They were very professional and they…

They were very professional and they took care of me right away and I didn't have to wait long to get service so I would definitely recommend them to everyone I know

13 mei 2026
Review zonder uitnodiging
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Antwoord van FreeConnect

Brenda, thank you for this kind review and for trusting us with your service. Quick, no wait, no runaround is exactly what we aim for. We truly appreciate you recommending us! — The FreeConnect Team

Beoordeeld met 5 van de 5 sterren

Peter

The Rep. Peter was very nice he walked me through everything step by step. He wasn't in a rush to do so. I actually like the way he handled everything, because sometimes you get people who are trying to get off the phone quick. I told him my situation and he help me to me my needs. Thanks for everything.

12 mei 2026
Review zonder uitnodiging
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Antwoord van FreeConnect

Teretha, thank you for sharing this. You hit on something important to us, no rushing, no pressure, just taking the time to understand your situation and find what actually fits. We are so glad your rep walked you through every step. Welcome to FreeConnect! — The FreeConnect Team

Beoordeeld met 5 van de 5 sterren

Very polite,and efficient..Hoping to…

Very polite,and efficient..Hoping to save money now.
Thank you Kevin fir you assistance

13 mei 2026
Review zonder uitnodiging
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Antwoord van FreeConnect

Diane, thank you for taking the time to write this! We will absolutely pass the kind words along to Kevin. Saving money is what we love hearing most. Enjoy your connection! — The FreeConnect Team

Beoordeeld met 5 van de 5 sterren

Fast and Friendly Service Melissa was…

Fast and Friendly Service Melissa was so kind and helpful she needs a Promotion

11 mei 2026
Review zonder uitnodiging
Logo FreeConnect

Antwoord van FreeConnect

Cynthia, thank you so much! We are passing your kind words straight to Melissa, she has earned every word of this. Fast and friendly is what we aim for every time, and we are glad that is what you got. Welcome to FreeConnect! — The FreeConnect Team

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