FreeConnect Reviews 221

TrustScore 5 uit 5

4,9

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I’ve recently had a bad experience with another company while trying to obtain internet service which is why I reached out to another source. The rep called me almost immediately after completing form... Toon meer

Beoordeeld met 5 van de 5 sterren

Quick and easy! The man who helped me was extremely helpful and knowledgeable. Helped me get my address validated because when I applied online originally it said my address was no good. Took less tha... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

These guys are fantastic! They got me connected again to a service I didn't think I could get again. They are helpful with your questions and are quick to getting you what you need. For being reliabl... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Joe understands where I'm at with technology and financially. I wanted the internet but am on an extremely low budget right now. He found a plan for me that is just right. I really appreciate people l... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Telefoon- en internetdienst

Geschreven door het bedrijf

Find affordable, high-speed internet plans in your area and join the millions of users who’ve used FreeConnect's search tool to get matched with low-cost internet service from top-rated providers. We’re doing internet the right way around here. Other companies use your zip code to show you plans that you might be able to get, but we know you don’t have time for ‘maybes’. That’s why we use our address matching service to show you what affordable, high-speed internet plans are available at your address with near-perfect accuracy. Not only that, but it only takes ten minutes to sign up for service.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

221 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Beoordeeld met 5 van de 5 sterren

My experience with Maurice was very…

My experience with Maurice was very professional and knowledgeable. Explained every detail and answered all my questions

12 mei 2026
Review zonder uitnodiging
Logo FreeConnect

Antwoord van FreeConnect

Cheryl, thank you for taking the time to leave this. Maurice will be thrilled to hear that he made the experience easy and clear, that is exactly what we want for every caller. Walking through every detail is how we build trust, and we are glad it showed. — The FreeConnect Team

Beoordeeld met 5 van de 5 sterren

Irving was very helpful and was able…

Irving was very helpful and was able help me understand what I was actually getting

12 mei 2026
Review zonder uitnodiging
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Antwoord van FreeConnect

Keion, thank you for the review and the kind words about Irving. Making sure you actually understand what you are signing up for is the most important part of the call. Enjoy your service! — The FreeConnect Team

Beoordeeld met 5 van de 5 sterren

These guys are fantastic

These guys are fantastic! They got me connected again to a service I didn't think I could get again. They are helpful with your questions and are quick to getting you what you need. For being reliable and having great service a 5star is what I give. Thank you so much free connect I am greatful. Jamie E

11 mei 2026
Review zonder uitnodiging
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Antwoord van FreeConnect

Jamie, thank you so much for this! Getting people reconnected to service they thought was out of reach is the part of this job we love most. We will share your kind words with the team, they will be so glad to hear it. Welcome back to internet that works! — The FreeConnect Team

Beoordeeld met 5 van de 5 sterren

She was awesome go me great service was…

She was awesome go me great service was very welcoming and helping was overall great

11 mei 2026
Review zonder uitnodiging
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Antwoord van FreeConnect

Tihesha, thank you so much for this! Welcoming and helpful is exactly the experience we want for every caller, and we are so glad you got that. Welcome to FreeConnect! — The FreeConnect Team

Beoordeeld met 5 van de 5 sterren

Great help from Irving he was quick and…

Great help from Irving he was quick and helpful I didn't need to ask any questions and he knew what to do when we ran in to a problem and he had the answers thank you y'all really helped me

11 mei 2026
Review zonder uitnodiging
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Antwoord van FreeConnect

Yeshaya, thank you for sharing this. Irving will be glad to hear he had the answers when things got tricky, that is exactly when a good rep earns their stripes. We will pass your kind words along. We hope you enjoy your new service! — The FreeConnect Team

Beoordeeld met 5 van de 5 sterren

Joe was very helpful

Joe was quick, prompt and got me a great deal. He was efficient and made the process a good one.

10 mei 2026
Review zonder uitnodiging
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Antwoord van FreeConnect

Paige, thank you for sharing this! Joe really does make the process smooth from start to finish, and we're glad he came through with a great deal for you. That's exactly the experience we want every customer to have. Thanks for choosing FreeConnect! — The FreeConnect Team

Beoordeeld met 5 van de 5 sterren

Great Service!

Melissa was professional, quick and efficient in setting me up with my new service for Monday thank you

9 mei 2026
Review zonder uitnodiging
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Antwoord van FreeConnect

Jose, thank you for this! Melissa is great, and getting you set up before Monday is fantastic! We're excited for you to get connected. Thanks for choosing FreeConnect! — The FreeConnect Team

Beoordeeld met 5 van de 5 sterren

Ed helped me tremendously

Ed helped me tremendously

1 mei 2026
Review zonder uitnodiging
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Antwoord van FreeConnect

Cynthia, thank you for the kind words! We're glad he was able to help you out. We'll make sure he knows you said so. Thanks for choosing FreeConnect! — The FreeConnect Team

Beoordeeld met 5 van de 5 sterren

Joshua did an amazing job assisting me…

Joshua did an amazing job assisting me today with my new service plan! He made it a great experience and I am pleased with everything!

8 mei 2026
Review zonder uitnodiging
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Antwoord van FreeConnect

Heather, thank you! Joshua takes real pride in making sure every customer walks away happy, and it sounds like he delivered for you. Enjoy the new service plan, and welcome to FreeConnect! — The FreeConnect Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service friendly clear conversation

8 mei 2026
Review zonder uitnodiging
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Antwoord van FreeConnect

Jems, thank you for taking the time to share this! Friendly and clear, that's exactly the experience we aim for. No confusion, no runaround, just straightforward help. We appreciate you choosing FreeConnect! — The FreeConnect Team

Beoordeeld met 4 van de 5 sterren

Joshua was kind courteous and very…

Joshua was kind courteous and very willing to help with any questions

8 mei 2026
Review zonder uitnodiging
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Antwoord van FreeConnect

Karen, thank you for the kind words! Joshua is a natural at making customers feel heard and supported, and we're glad you experienced that firsthand. We appreciate your business and hope to keep earning those stars! — The FreeConnect Team

Beoordeeld met 5 van de 5 sterren

He was amazing thank you

He was amazing thank you

7 mei 2026
Review zonder uitnodiging
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Antwoord van FreeConnect

Florinda, thank you for saying so! We're glad you had a great experience and we appreciate you choosing FreeConnect! — The FreeConnect Team

Beoordeeld met 5 van de 5 sterren

Edwin R

Edwin R. Is an earth angel and I just had the greatest service with this man! He is definitely one who deserves and raise and if I could rate him with 100 stars, 5 stars is considered way too low with his customer service skills! Edwin, thank you again !!

7 mei 2026
Review zonder uitnodiging
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Antwoord van FreeConnect

Joy, we are absolutely passing this along to Edwin! That is the highest praise, and honestly, Edwin has earned it. Thank you for taking the time to write this, it truly means a lot to the whole team. Welcome to FreeConnect! — The FreeConnect Team

Beoordeeld met 5 van de 5 sterren

Irving was a great help providing me…

Irving was a great help providing me with all the information I need for the Internet service. He was professional, kind and proactive.

7 mei 2026
Review zonder uitnodiging
Logo FreeConnect

Antwoord van FreeConnect

Scarleth, thank you! Irving taking the time to make sure you understood what you were signing up for is the proactive approach that makes all the difference. We're glad he delivered that experience for you. Welcome to FreeConnect! — The FreeConnect Team

Beoordeeld met 3 van de 5 sterren

Good news to hear

Good news to hear

6 mei 2026
Review zonder uitnodiging
Logo FreeConnect

Antwoord van FreeConnect

William, thank you for leaving a review. We'd love to make sure your experience was fully positive. If there's anything we could do better or if you need any help, please reach out to us at info@freeconnect.us or call 326-732-1216 and we'll take care of you! — The FreeConnect Team

Beoordeeld met 5 van de 5 sterren

Amazing Service! AND FAST TOO!!!!

Quick and easy! The man who helped me was extremely helpful and knowledgeable. Helped me get my address validated because when I applied online originally it said my address was no good. Took less than 20m to fix it! He even brought to mine and my girlfriends attention a plan that would be perfectly fit our needs moving into our first place. By the looks of it on our 2nd day we will have working internet! Incredible service 5/5 way less stressful than traditional avenues.

6 mei 2026
Review zonder uitnodiging
Logo FreeConnect

Antwoord van FreeConnect

Elvis, this made our day! Getting you set up with internet for your first place is exactly why we do what we do. And we're so glad our team caught that address issue and turned it around in under 20 minutes. That's what finding the right plan at your address is all about. Congrats on the new place, and enjoy the internet! — The FreeConnect Team

Beoordeeld met 5 van de 5 sterren

What made my experience your customer…

What made my experience your customer service rep Peter was very helpful and did everything professional to get me new servive

6 mei 2026
Review zonder uitnodiging
Logo FreeConnect

Antwoord van FreeConnect

Allen, thank you for sharing this! Peter worked hard to get you set up with new service and it sounds like he delivered. That professionalism is exactly what we aim for. We'll pass along the kind words. Welcome to FreeConnect! — The FreeConnect Team

Beoordeeld met 5 van de 5 sterren

Enjoyed chatting with him made things…

Enjoyed chatting with him made things clear and easy to understand

5 mei 2026
Review zonder uitnodiging
Logo FreeConnect

Antwoord van FreeConnect

Joseph, thank you! Making things clear and easy is exactly what we're here for. We're glad the conversation was helpful and that you walked away feeling good about your plan! — The FreeConnect Team

Beoordeeld met 5 van de 5 sterren

Kevin who helped me was very polite…

Kevin who helped me was very polite very clear and made sure that I understood everything and was very helpful and I appreciated his time and patience with me and taking care of my order

5 mei 2026
Review zonder uitnodiging
Logo FreeConnect

Antwoord van FreeConnect

Michael, thank you for taking the time to write this! Kevin clearly took great care of your order and made sure you felt informed every step of the way. That patience and clarity is what we train for. We'll make sure Kevin sees this! — The FreeConnect Team

Beoordeeld met 5 van de 5 sterren

Very good costumer service helpful in…

Edwin R was very respectful also Very good costumer service He answered all my questions Thank you Edwin R for your service

3 mei 2026
Review zonder uitnodiging
Logo FreeConnect

Antwoord van FreeConnect

Diana, Edwin R. clearly brought his A-game and we love to hear it! Respectful service and answered every question. That's the FreeConnect experience we work hard to deliver. Thank you for taking the time to share this! — The FreeConnect Team

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