FreeConnect Reviews 223

TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I’ve recently had a bad experience with another company while trying to obtain internet service which is why I reached out to another source. The rep called me almost immediately after completing form... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Quick and easy! The man who helped me was extremely helpful and knowledgeable. Helped me get my address validated because when I applied online originally it said my address was no good. Took less tha... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Agent was extremely helpful. He was able to make the transaction quick and easy, and helpes me with the financial situation to make sure I had my internet up and running by the end of today. Very ver... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

These guys are fantastic! They got me connected again to a service I didn't think I could get again. They are helpful with your questions and are quick to getting you what you need. For being reliabl... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Telefoon- en internetdienst

Geschreven door het bedrijf

Find affordable, high-speed internet plans in your area and join the millions of users who’ve used FreeConnect's search tool to get matched with low-cost internet service from top-rated providers. We’re doing internet the right way around here. Other companies use your zip code to show you plans that you might be able to get, but we know you don’t have time for ‘maybes’. That’s why we use our address matching service to show you what affordable, high-speed internet plans are available at your address with near-perfect accuracy. Not only that, but it only takes ten minutes to sign up for service.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

223 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

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Beoordeeld met 5 van de 5 sterren

Kevin who helped me was very polite…

Kevin who helped me was very polite very clear and made sure that I understood everything and was very helpful and I appreciated his time and patience with me and taking care of my order

5 mei 2026
Review zonder uitnodiging
Logo FreeConnect

Antwoord van FreeConnect

Michael, thank you for taking the time to write this! Kevin clearly took great care of your order and made sure you felt informed every step of the way. That patience and clarity is what we train for. We'll make sure Kevin sees this! — The FreeConnect Team

Beoordeeld met 5 van de 5 sterren

Very good costumer service helpful in…

Edwin R was very respectful also Very good costumer service He answered all my questions Thank you Edwin R for your service

3 mei 2026
Review zonder uitnodiging
Logo FreeConnect

Antwoord van FreeConnect

Diana, Edwin R. clearly brought his A-game and we love to hear it! Respectful service and answered every question. That's the FreeConnect experience we work hard to deliver. Thank you for taking the time to share this! — The FreeConnect Team

Beoordeeld met 5 van de 5 sterren

El Señor Carlos E

El Señor Carlos E. Me atendió muy amablemente y contestó todas mis preguntas con mucho profesionalismo lo cual me a dejado muy complacida y muy agradecida con su servicio.

4 mei 2026
Review zonder uitnodiging
Logo FreeConnect

Antwoord van FreeConnect

Gladys, muchas gracias por compartir su experiencia. Carlos E. es exactamente el tipo de representante del que estamos orgullosos. Nos alegra mucho que haya quedado tan complacida con su servicio profesional y amable. ¡Bienvenida a FreeConnect! — The FreeConnect Team

Beoordeeld met 5 van de 5 sterren

The person I talked to his name was…Julio

The person I talked to was very respectful and very helpful. I want to thank him for being so kind to his customers and for helping me get the right plan I need! Thank you Julio!

4 mei 2026
Review zonder uitnodiging
Logo FreeConnect

Antwoord van FreeConnect

Deanna, Julio is exactly the kind of rep that makes FreeConnect different. Glad he found you the right internet plan and made the whole process feel easy! — The FreeConnect Team

Beoordeeld met 5 van de 5 sterren

Carlos E was very helpful and polite

Carlos E was very helpful and polite

3 mei 2026
Review zonder uitnodiging
Logo FreeConnect

Antwoord van FreeConnect

Stella, Carlos E. makes the FreeConnect experience what it should be: easy, helpful, and respectful. Thank you for sharing! — The FreeConnect Team

Beoordeeld met 5 van de 5 sterren

The representative was very helpful he…

The representative was very helpful he even went out the way to call me back he got me service and was willing to listen he went all the way out to find me the cheapest and the lowest paying bill.cudos to the representative.

2 mei 2026
Review zonder uitnodiging
Logo FreeConnect

Antwoord van FreeConnect

Thank you, Natasha! Calling you back and finding the most affordable internet plan for your situation is exactly what our team is here for. So glad we could deliver! — The FreeConnect Team

Beoordeeld met 5 van de 5 sterren

Helpful and fast

They were very helpful and fast to get my service going.

2 mei 2026
Review zonder uitnodiging
Logo FreeConnect

Antwoord van FreeConnect

Jennifer, fast setup and helpful service is the FreeConnect promise. Glad we delivered, and enjoy your connection! — The FreeConnect Team

Beoordeeld met 1 van de 5 sterren

I'm still waiting for my equipment?

I'm still waiting for my equipment?? Trying to track my Internet equipment

2 mei 2026
Review zonder uitnodiging
Logo FreeConnect

Antwoord van FreeConnect

Joseph, we're so sorry your equipment hasn't arrived yet. That's definitely not the experience we want for you. We'd love to help track down your order and make it right. Please reach out to us at info@freeconnect.us or call 326-732-1216 and we'll get you taken care of. — The FreeConnect Team

Beoordeeld met 5 van de 5 sterren

Really good help

The lady was right on she was nice and help me with the best plans and the cheapest way to go and that means a lot in these times

1 mei 2026
Review zonder uitnodiging
Logo FreeConnect

Antwoord van FreeConnect

Teresa, finding the most affordable internet plan at your address is what FreeConnect is all about. So glad our rep made it easy! Thank you for sharing! — The FreeConnect Team

Beoordeeld met 5 van de 5 sterren

Everything was explain in simplest form…

Everything was explain in simplest form and I was able to understand very well. all questions were answered very clearly and promptly.

2 mei 2026
Review zonder uitnodiging
Logo FreeConnect

Antwoord van FreeConnect

Beverly, clear answers and no confusion is the FreeConnect goal on every call. Glad our team delivered that for you! Thanks for taking a moment to share! — The FreeConnect Team

Beoordeeld met 5 van de 5 sterren

He was nice and patient

He was nice and knowledgeable and made sure I understood step by step everything that was going to happen next

2 mei 2026
Review zonder uitnodiging
Logo FreeConnect

Antwoord van FreeConnect

Thank you, Jeniffer! Walking you through every step so nothing is a surprise is the standard for every call at FreeConnect. We're so glad our team made it easy! — The FreeConnect Team

Beoordeeld met 5 van de 5 sterren

Melissa was wonderful from start to…

Melissa was wonderful from start to finish! She is patient, kind and explained everything so nicely! And told me if i have any questions for her, to reach back out! What wonderful customer service skills she has and I’m so pleased she was the one getting me all set up!

1 mei 2026
Review zonder uitnodiging
Logo FreeConnect

Antwoord van FreeConnect

Thank you, Leroia! Melissa's patience and warmth are what make FreeConnect feel different from a typical internet sign-up. Please take her up on that offer anytime you have questions! — The FreeConnect Team

Beoordeeld met 5 van de 5 sterren

Very Courteous

The individual was very courteous and answered all my questions. Very polite young man and did not get impatient.

1 mei 2026
Review zonder uitnodiging
Logo FreeConnect

Antwoord van FreeConnect

Thank you, Mary! Courtesy and patience on every call is the FreeConnect standard. We are so glad your experience reflected that! — The FreeConnect Team

Beoordeeld met 5 van de 5 sterren

Edwin R was great


Edwin R was great, professional and friendly. He was very positive and took time to help and provided excellent customer service.
Thanks Edwin!!!

1 mei 2026
Review zonder uitnodiging
Logo FreeConnect

Antwoord van FreeConnect

Tiffanie, Edwin R. is exactly the kind of rep that makes FreeConnect what it is. Professional, friendly, and genuinely helpful. Thank you for sharing! — The FreeConnect Team

Beoordeeld met 5 van de 5 sterren

No down payment sealed the deal

30 april 2026
Review zonder uitnodiging
Logo FreeConnect

Antwoord van FreeConnect

William, no down payment and an affordable internet plan matched to your address is the bench mark FreeConnect experience. Glad we sealed the deal! Enjoy your connection! — The FreeConnect Team

Beoordeeld met 5 van de 5 sterren

Sam was absolutely wonderful

Sam was absolutely wonderful! He helped me so much and I can actually afford the service he got for me. I can't give him enough praise or thank him enough!

30 april 2026
Review zonder uitnodiging
Logo FreeConnect

Antwoord van FreeConnect

Amy, finding internet service you can genuinely afford is the whole point of FreeConnect, and it sounds like Sam nailed it. We are so glad you had a good experience! Thank you for sharing! — The FreeConnect Team

Beoordeeld met 5 van de 5 sterren

It was a great experience

It was a great experience. I think Melissa so much for working with me. She’s a good person to understand. She have a great attitude and she is wonderful. Thank you so much Melissa for making my day go right

30 april 2026
Review zonder uitnodiging
Logo FreeConnect

Antwoord van FreeConnect

Lashonda, thank you so much for the kind words! We'll make sure Melissa sees this! We're so glad she made the process easy and left you feeling taken care of. We appreciate you choosing FreeConnect! — The FreeConnect Team

Beoordeeld met 5 van de 5 sterren

Your agent was top notch professional…

Your agent was top notch professional and had everything resolved and answered before I could think of anything to ask. Hands down, very courteous and professional. Thank you, very much!!

29 april 2026
Review zonder uitnodiging
Logo FreeConnect

Antwoord van FreeConnect

David, thank you! Having everything resolved before you even had to ask is exactly the FreeConnect experience we aim for. We're glad you're all set and appreciate you taking the time to share this! — The FreeConnect Team

Beoordeeld met 5 van de 5 sterren

Super friendly very helpful overall…

Super friendly very helpful overall awesome rep very helpful highly recommend him and you guys ...

29 april 2026
Review zonder uitnodiging
Logo FreeConnect

Antwoord van FreeConnect

Kodi, thank you! Friendly, helpful, and highly recommended. That's the kind of rep we love hearing about. We're glad finding internet service with FreeConnect was such a great experience! — The FreeConnect Team

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