This was a new experience but it worked well. It was great to get a number of people on one chat platform at the same time. Even though, took fairly long to get information across, and not everyone pa... Toon meer
Bedrijf heeft geantwoord
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I received a phone call right away. The agent who called was very professional and extremely helpful. It only took a couple of days for my HELOC to be approved, the process was so easy and smooth. I'm... Toon meer
Bedrijf heeft geantwoord
Kross was very patient with me and his approach felt very warming and trustworthy. He did a wonderful job of explaining and walking us through every step of our Journy. I felt no pressure during our... Toon meer
Bedrijf heeft geantwoord
I have been contacted 3 times by 3 different people. Each one stated that they would call me back, as of yet, I haven't heard from anyone. So far, I'm very disappointed in your service and lack of com... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
FreeRateUpdate.com makes it fast and easy for consumers to compare mortgage and home equity options and get the best offers for their unique situation, without the hassle of shopping at multiple places one by one. Since 2008, FreeRateUpdate has made shopping for home purchase mortgages, refinances, and home equity fast and fully online. Licensed as a mortgage broker in most states NMLS #1154338. FRU has grown its network to over 700 local and nationwide lenders and brokers, big and small, covering almost any consumer's mortgage wants and needs. By connecting consumers and lenders directly, FreeRateUpdate helps more people get competitive offers, while the slow, traditional way of shopping for a mortgage becomes a thing of the past. Most recently, FreeRateUpdate has brought AI into its process, staying on the cutting edge of modernizing the mortgage shopping experience, including 100% digital options with network participants integrated from start to finish. Every lender and broker in our network is properly licensed, so you can shop with confidence. Whether you are buying, refinancing, or looking to get home equity, FreeRateUpdate.com makes it fast and free. Recognized by Inc. Magazine as one of America's fastest-growing co
Geschreven door het bedrijf
Contactgegevens
2 Ponds Edge Dr, 19317, Chadds Ford, Verenigde Staten
- (844) 326-3442
- support@freerateupdate,com
- freerateupdate.com
4,3
Uitstekend
758 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
We were give the best rate found for a…
We were give the best rate found for a loan inquiry....
23 oktober 2026
Antwoord van FreeRateUpdate.com
Thank you, Jacqueline! We're so glad your loan search went well and that we could help. Wishing you the best with your next steps.
John was very helpful and took alot of…
John was very helpful and took alot of time working with me. He can up with a loan plan that worked for me. I had alot of questions and he answered all of them .
23 oktober 2026
Antwoord van FreeRateUpdate.com
Thank you for the kind words, Stephen! We are glad John took the time to work with you and answer all of your questions.
You all suck!
23 oktober 2026
Antwoord van FreeRateUpdate.com
Thank you for your feedback, Emily. FreeRateUpdate is a free comparison service that connects people with licensed lenders and brokers.
This was a new experience but it worked…
This was a new experience but it worked well. It was great to get a number of people on one chat platform at the same time. Even though, took fairly long to get information across, and not everyone participated though shown as present.
20 oktober 2026
Antwoord van FreeRateUpdate.com
Thank you, Johnson! We're glad having everyone in one chat worked well for you, and we appreciate the honest feedback on timing.
Jeff went out his way to make things…
Jeff went out his way to make things happen. Awesome
16 oktober 2026
Antwoord van FreeRateUpdate.com
Thank you, Crystal! Glad Jeff went the extra mile for you.
Antwoord van FreeRateUpdate.com
Thank you for sharing, Kenneth. FreeRateUpdate is a free comparison shopping website that connects people with licensed lenders and brokers. If anything changes, you're welcome to compare options with us again.
Antwoord van FreeRateUpdate.com
Thank you, Raymond! Glad you were kept informed along the way.
Western Capital is fantastic!
I received a phone call right away. The agent who called was very professional and extremely helpful. It only took a couple of days for my HELOC to be approved, the process was so easy and smooth. I'm very thankful for the help I have received via Western Capital.
14 oktober 2026
Antwoord van FreeRateUpdate.com
Thank you, Kimberly! Glad the agent who called was professional and so helpful.
Kelly was very helpful and very patient…
Kelly was very helpful and very patient
She explained very well because I was having trouble with my phone
13 oktober 2026
Antwoord van FreeRateUpdate.com
Thank you, Isabel! Glad Kelly was patient and explained everything so clearly.
Outstanding information
The financial representative
Is very knowledgeable, I'm happy with way business us conducted
10 oktober 2026
Antwoord van FreeRateUpdate.com
Thank you! Glad the representative was so knowledgeable and that you're happy with how things were handled.
Easy and fast
31 juli 2026
Antwoord van FreeRateUpdate.com
Thank you, Regina! Glad it was easy and fast.
Antwoord van FreeRateUpdate.com
Hi Charles, thank you for letting us know. FreeRateUpdate is a free comparison shopping website for mortgage rates. We've removed you from our contact list. If you ever hear from us again, reply STOP or call 844-326-3442 and we'll fix it right away.
I'm very happy with each of your…
I'm very happy with each of your employees that I have talked to during my experience with each experience
28 september 2026
Antwoord van FreeRateUpdate.com
Thank you, James! Glad the people you spoke with were so helpful.
Home Equity Loan HELP
Some what difficult at first,however I was able to get some assistance from my loan officer to help me thru the process. Deborah Gobins was very patient with assisting me thru out the whole loan process !
3 oktober 2026
Antwoord van FreeRateUpdate.com
Thank you, George! Glad Deborah was patient and helped you work through the process.
Pedro Ayate has been very professional
Pedro Ayate has been very professional, helpful, pleasant and informative. Most of the calls I answered from other lenders were pleasant and eager to help but I chose West Capital. I am still in the processing faze. There were too many calls.
1 oktober 2026
Antwoord van FreeRateUpdate.com
Thank you, Marcia! Glad Pedro was so professional and helpful. We're a free matching service and don't place those other calls ourselves, but hope things settle down as the process continues.
Just keep providing customers with the…
Just keep providing customers with the timely information they need is a great service and appreciated.
28 september 2026
Antwoord van FreeRateUpdate.com
Thank you, Leon! We appreciate you taking the time to share that.
I have been contacted 3 times by 3…
I have been contacted 3 times by 3 different people. Each one stated that they would call me back, as of yet, I haven't heard from anyone. So far, I'm very disappointed in your service and lack of communication.
30 september 2026
Antwoord van FreeRateUpdate.com
Follow-up timing can vary by lender — feel free to call 844-326-3442 directly if you'd like help getting connected.
loan depot was excellent to work with
loan depot was excellent to work with. thank you for connecting us
28 september 2026
Antwoord van FreeRateUpdate.com
Thank you, Leonard! Glad loanDepot was a great fit and the connection worked out well.
Antwoord van FreeRateUpdate.com
Shelley, thanks for the feedback. FreeRateUpdate is a free comparison shopping website for mortgage rates, and we've removed you from our contact list. If anything from us still reaches you, reply STOP or call 844-326-3442 and we'll take care of it right away.
Antwoord van FreeRateUpdate.com
Thank you, Gary! Glad it was fast, easy, and friendly all around.
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