This was a new experience but it worked well. It was great to get a number of people on one chat platform at the same time. Even though, took fairly long to get information across, and not everyone pa... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I received a phone call right away. The agent who called was very professional and extremely helpful. It only took a couple of days for my HELOC to be approved, the process was so easy and smooth. I'm... Toon meer
Bedrijf heeft geantwoord
Kross was very patient with me and his approach felt very warming and trustworthy. He did a wonderful job of explaining and walking us through every step of our Journy. I felt no pressure during our... Toon meer
Bedrijf heeft geantwoord
I have been contacted 3 times by 3 different people. Each one stated that they would call me back, as of yet, I haven't heard from anyone. So far, I'm very disappointed in your service and lack of com... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
FreeRateUpdate.com makes it fast and easy for consumers to compare mortgage and home equity options and get the best offers for their unique situation, without the hassle of shopping at multiple places one by one. Since 2008, FreeRateUpdate has made shopping for home purchase mortgages, refinances, and home equity fast and fully online. Licensed as a mortgage broker in most states NMLS #1154338. FRU has grown its network to over 700 local and nationwide lenders and brokers, big and small, covering almost any consumer's mortgage wants and needs. By connecting consumers and lenders directly, FreeRateUpdate helps more people get competitive offers, while the slow, traditional way of shopping for a mortgage becomes a thing of the past. Most recently, FreeRateUpdate has brought AI into its process, staying on the cutting edge of modernizing the mortgage shopping experience, including 100% digital options with network participants integrated from start to finish. Every lender and broker in our network is properly licensed, so you can shop with confidence. Whether you are buying, refinancing, or looking to get home equity, FreeRateUpdate.com makes it fast and free. Recognized by Inc. Magazine as one of America's fastest-growing co
Geschreven door het bedrijf
Contactgegevens
2 Ponds Edge Dr, 19317, Chadds Ford, Verenigde Staten
- (844) 326-3442
- support@freerateupdate,com
- freerateupdate.com
4,3
Uitstekend
758 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
My loan officer Sami was so convincing…
My loan officer Sami was so convincing and the BBBratings and the positive responses from customers, plus the rate reduction
17 augustus 2026
Antwoord van FreeRateUpdate.com
Thank you for sharing this! Glad Sami made such a positive impression throughout the process.
Ray has been very helpful
Ray has been very helpful. The transfer to Rocket mortgage was confusing,
14 augustus 2026
Antwoord van FreeRateUpdate.com
Thank you for sharing this, and glad Ray was so helpful throughout!
ABCD
About one minute after I filled out the form I started getting slammed with phone calls and got at least a dozen before they stopped
14 augustus 2026
Antwoord van FreeRateUpdate.com
Appreciate you sharing this. We're a free matching service and don't place those calls ourselves — if you'd like to stop hearing from a specific lender, you can ask to be placed on their do-not-call list, or call us at 844-326-3442 and we can help sort it out.
Super easy so far
Easy the lender even asked if I prefer texts over phone. Of course I do
12 augustus 2026
Antwoord van FreeRateUpdate.com
Thank you, Scott! Glad your lender made it easy and worked with your preference for texts. 😊
I tried countless lenders and all of…
I tried countless lenders and all of them rejected me. After speaking to Jeremy at length, he assured me he could help. And that he did. My wife and I are very grateful to Jeremy for his hard work and dedication to getting us our loan. His commitment was a blessing.
12 augustus 2026
Antwoord van FreeRateUpdate.com
Thank you for sharing this! So glad Jeremy's persistence and dedication made the difference for you and your wife. 😊
Alex made the process simple and he was…
Alex made the process simple and he was very patient with me.
11 augustus 2026
Antwoord van FreeRateUpdate.com
Thank you, Kurt! Glad Alex made the process simple and kept things patient throughout. 😊
Such an easy process from start to…
Such an easy process from start to finish. Loan officer, Pierre Nguyen was very attentive, helpful, patient and informative. He helped through all stages of the process. Loved working with him.
7 augustus 2026
Antwoord van FreeRateUpdate.com
Thank you, Shelly! So glad Pierre made the process feel easy and well-guided from start to finish. 😊
Waiting on line for extended time
Waiting on line for extended time . No human returned my call!
4 augustus 2026
Antwoord van FreeRateUpdate.com
We aim to connect people quickly — if you're still waiting to hear back, feel free to call 844-326-3442 directly.
My loan officer Troy was always super…
My loan officer Troy was always super helpful and very available. He was always patient and never made me feel pressured in any way. The process was quick and easy and there was no hidden surprises. I would definitely recommend them.
29 juli 2026
Antwoord van FreeRateUpdate.com
Thank you for sharing this! So glad Troy made the process feel patient and pressure-free. 😊
Antwoord van FreeRateUpdate.com
Thank you, Cynthia! We're glad Daja worked with you on your terms. 😊
Very easy to use
23 juli 2026
Antwoord van FreeRateUpdate.com
Thank you, Linda! Glad it was an easy process. 😊
Family members
It was really nice working with you.Every thing went as you would hope for. The whole process went smoothly and with a smile hard to do anymore. Thank you
16 juli 2026
Review zonder uitnodiging
Antwoord van FreeRateUpdate.com
Thank you, Sandra! So glad the process went smoothly and that it felt like a positive experience from start to finish. 😊
It was such an easy process
It was such an easy process. Took one day to apply and be approved.
Excellent communication and I was kept informed of the progress securing my loan. Closed my loan and was funded in 3 days.
18 juli 2026
Antwoord van FreeRateUpdate.com
Thank you, Dave! We're so glad the process was quick and smooth, and that you were kept in the loop every step of the way from application to funding. We appreciate you taking the time to share this!
Antwoord van FreeRateUpdate.com
Thank you for the kind words, Paula! We're glad you had a quick experience working with us.
Every thing was handled properly and…
Every thing was handled properly and perfectly. Easy with the help of my agent.
17 juli 2026
Antwoord van FreeRateUpdate.com
Thank you, Thomas! We're so glad everything went smoothly and that your agent made the process easy for you.
Excellent experience
Giovanni was very kind and helpful.
Excellent professional, he explained everything to me and answered all my questions.
Thank you.
14 juli 2026
Antwoord van FreeRateUpdate.com
Thank you, Marcos! We're so glad you had such a positive experience and that all your questions were answered along the way.
Antwoord van FreeRateUpdate.com
Thanks, James! Glad our team could get you clear, quick answers.
WCL Review
They were wonderful, professional, easy to understand, transparent, knew the business, and non-pushy. Great experience with Michael Erickson from West Capital Lending.
7 juli 2026
Antwoord van FreeRateUpdate.com
Thank you, Roxanna! So glad Michael Erickson made the process transparent and easy to understand — we'll pass along the kind words. 😊
So helpful and courteous
My interest was at the top of the list. Lower payment, keeping the interest as low as possible and combining both loans. Phone application was a smooth and easy process .
7 juli 2026
Antwoord van FreeRateUpdate.com
Thanks so much for sharing this, Ida! We're glad the phone application felt smooth and that keeping your payment and interest as low as possible was a priority. 😊
I appreciate being connected with West…
I appreciate being connected with West Capital. My Loan Officer, Bradley Conroy, has been attentive and efficient through the entire process.
6 juli 2026
Antwoord van FreeRateUpdate.com
Thank you, Tricia! So glad Bradley Conroy has been attentive and efficient — we'll be sure to pass along the kind words. 😊
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