FreeRateUpdate.com Reviews 

Kross was very patient with me and his approach felt very warming and trustworthy. He did a wonderful job of explaining and walking us through every step of our Journy. I felt no pressure during our journey! he most definitely a asset to the company as far as I am concerned.

Free Rate did what I told them not to do. Told them I didn't want my interests of info broadcast "out there". I spent half of several days just waiding thru the names, the mort brokers. They said they would do a "soft pull" of my credit BS. Received a letter from Security National Mortgage stating they pulled the big three, Trans,Exper, and Equifax and did not like my scores etc.. If this dings my credit scores for pulling my credit !!! Don't even know Security National whoever. Free rate is just a leads mill. I'm passed, I'm 71 and tired of these less than upfront offers. Fill Free to contact me about the whole deal. I have secured a HELLOC. Ask be and I'll right a more positive for their outstanding, professional business practice.

David Oronoz, my Agent, has been courteous and patient and is very knowledgeable. He took the time to explain to me in detail and answered all my questions to my satisfaction.

Anna Larsen

My loan agent Craig was very friendly and personable. He was very helpful while I was trying to navigate through the application process. I am not very knowledgeable at working computers and smartphones. He was so helpful at helping me through the process. I rate him a 10.

They was nice and explained to me how things going to work for me.

Knowledgeable, simple, and quick.

John Patterson kept me informed and explained everything and answered all my questions.

Willing to put in the time on a holiday, when I was available all day to chat and get assignments s done.

Your website is hard to navigate

Fast and steady

Easy to get along with and very informative

Person who helped me was courteous abd extremely helpful

Guide me through to get easy contact with my solar loan company goodleap for good conversation about my loan agreement.

My loan officer Jordan was awesome at answering my questions and spending time finding answers and explaining things to me

application was easy and Ben was helpful.

I went though FreeRateUpdate.com to find a lender to do my refinance. I got several responses, including the one I eventually used to close my loan. It was a great experience.

Megan at West Capital was absolutely outstanding from start to finish. She was professional, knowledgeable, responsive, and genuinely a pleasure to work with. She kept us informed throughout the entire process, explained everything clearly, and was always quick to answer questions or address anything that came up.

What impressed me most was how easy Megan made the whole experience. She stayed on top of every detail and made us feel like our loan was a priority rather than just another application. That level of communication and personal attention is increasingly hard to find.

I would not hesitate to work with Megan and West Capital again, and I would enthusiastically recommend her to anyone looking for a knowledgeable, dependable, and attentive lending professional. Five stars without hesitation!

Application is user friendly. Efficient, prompt with excellent customer communication and service

We Appreciated the Patiences Alan A. Berry, Branch Manager in Explaining the Process and Walking Us through the HELCO Loan Application.
We would Highly Recommend Your Company and especially Recommend Alan to Our Family and Friends.

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