Freja Bone Broth Reviews 

230
TrustScore 4.5 uit 5

4,5

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Have used the broth for about 1 .5 years and loving it! Especially in the autumn/ winter time it has supported keeping colds at bay! Excellent customer service (thank you Evie!!!) For the recent supp... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I love the bone broth and the way the team are expanding the range, while not comprising on quality. It’s so refreshing when a brand keeps control of their product and range while growing. The custome... Toon meer

Beoordeeld met 5 van de 5 sterren

Huge fan of the collagen protein blends. They are the only ‘protein shake’ that I’ve ever found that I don’t hate the taste. My favourites are the chocolate and the strawberry although I’ve just ord... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I like the chicken bone broth. Unfortunately it's prohibitively expensive so I only buy when on special at Tesco or Amazon. Was tempted to buy directly from freja but read the small print on deli... Toon meer

Bedrijf heeft geantwoord


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

230 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 86% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,5

Alle reviews

(230)

135 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Fantastic product and service

I love the bone broth and the way the team are expanding the range, while not comprising on quality. It’s so refreshing when a brand keeps control of their product and range while growing. The customer service has the same quality touch. Superb company.

7 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Recurring customer

Have used the broth for about 1
.5 years and loving it! Especially in the autumn/ winter time it has supported keeping colds at bay! Excellent customer service (thank you Evie!!!) For the recent support after trialling the protein powder and vanilla not being a hit (the chocolate one is lush!).

6 juli 2026
Review zonder uitnodiging
Logo Freja Bone Broth

Antwoord van Freja Bone Broth

Hi Marylin,

Thank you so much for your lovely review 💛

We're so happy to hear you've been enjoying the broth for the past 1.5 years and that it's become part of your routine. I'm glad I could help, and even happier to hear the Chocolate Protein Blend is a winner 🙌

Evie,
Team Freja Bone Broth

Beoordeeld met 5 van de 5 sterren

Huge fan

Huge fan of the collagen protein blends. They are the only ‘protein shake’ that I’ve ever found that I don’t hate the taste. My favourites are the chocolate and the strawberry although I’ve just ordered the chai which I’m very excited to try. I’ve been consistently losing weight over the last few months (after having a baby) and I credit a huge amount of this to starting each day with one of these shakes.

I just had an issue with the website and my subscription, so messaged the customer service who were wonderful. They got back to me very quickly, were incredibly friendly and fixed the problem for me straight away. Couldn’t have asked for more!

29 juni 2026
Review zonder uitnodiging
Logo Freja Bone Broth

Antwoord van Freja Bone Broth

Hi Jess,

Thank you so much for your lovely 5-star review! We're so pleased you're enjoying the Collagen Protein Blends (great choice with Chocolate and Strawberry!), and we hope you love the Chai too 🙌

Thanks for your kind words on our customer service too!

Evie,
Team Freja Bone Broth

Beoordeeld met 1 van de 5 sterren

freja chocalote shake has changed and…

freja chocalote shake has changed and gone down hill and representatiive says they havnt changed the recipe and denies the new changes to warehaouse biz and recipe! Now not worth the very expensive price and are a dishonest biz

25 juni 2026
Review zonder uitnodiging
Logo Freja Bone Broth

Antwoord van Freja Bone Broth

Hi Russell,

Thanks for your honest feedback, and we're sorry to hear you're not a fan of the changes we made to our Chocolate Shake.

You're right that the recipe has changed. We made the decision to simplify the ingredients by removing sunflower lecithin and increasing the amount of bone broth, which naturally boosts the collagen, protein and amino acid content in every serve.

We understand that while many customers appreciate the nutritional improvements, changes to a much-loved product won't suit everyone's taste or texture preferences. We genuinely appreciate you sharing your experience, and your feedback will be passed on to our product team.

Thanks again 😊

Evie,
Team Freja Bone Broth

Beoordeeld met 5 van de 5 sterren

Fantastic customer service

Evie was very helpful, professional and friendly. She rectified my problem and sorted it out promptly. Evie is a great representative for the company and has fantastic customer service

22 juni 2026
Review zonder uitnodiging
Logo Freja Bone Broth

Antwoord van Freja Bone Broth

Hi Katie,

Thank you so much for the lovely review! So pleased I could help you out ☺️

Evie,
Team Freja Bone Broth

Beoordeeld met 5 van de 5 sterren

Tasty health in a cup

Tasty health in a cup, easy to pop a box or sachet for those times away from home and out of your routine.
Delicious too.

26 mei 2026
Logo Freja Bone Broth

Antwoord van Freja Bone Broth

Hi Jill,

Thanks for the lovely review! So pleased you're enjoying the convenience and taste of the products 🙌

Evie,
Team Freja

Beoordeeld met 3 van de 5 sterren

I like the chicken bone broth

I like the chicken bone broth. Unfortunately it's prohibitively expensive so I only buy when on special at Tesco or Amazon.

Was tempted to buy directly from freja but read the small print on deliveries and policy on lost deliveries and decided against it due to a lack of confidence.

Looks like I was right to trust my gut feeling based on reviews here. If they start using a competent carrier, I'll reconsider.

3 juni 2026
Review zonder uitnodiging
Logo Freja Bone Broth

Antwoord van Freja Bone Broth

Hi there,

Thank you for your review and for being a fan of our Chicken Sipping Bone Broth – we're really pleased to hear you enjoy it!

We completely understand your concerns about the price. Our Chicken Sipping Bone Broth is our most premium product, which is reflected in the cost. If you're looking for a more economical option, our Instant Bone Broth range may be worth considering, as it works out cheaper per serving while still providing the same benefits.

Regarding deliveries, we're sorry that our policy gave you cause for concern. While lost parcels are thankfully rare, if a delivery ever does go missing, our customer support team would be happy to investigate and arrange a replacement.

We also offer two courier options at checkout – Evri and DPD – so customers can choose the service they feel most comfortable with.

Thank you again for your feedback 😊

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Love the broth and often just heat up a…

Love the broth and often just heat up a carton full and drink with a little pepper and salt.
Great with my stews and would recommend this to everyone

26 mei 2026
Logo Freja Bone Broth

Antwoord van Freja Bone Broth

Hi there,

Thank you for your lovely review! We're so pleased you enjoy our bone broth on its own and in your stews 🙌

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Love this product

Love this product. Great for nails and hair. It just feels so good when you drink. Clean food, that is good for you. Company listens to its customers, bringing improvements to the packaging and product. I would recommend this company and it’s team😊

2 juni 2026
Review zonder uitnodiging
Logo Freja Bone Broth

Antwoord van Freja Bone Broth

Hi Donna,

Thank you for your lovely review! We're so happy you're loving the product and appreciate your support 😊

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Excellent Product

The product is excellent. Unfortunately, I had to defer my present order to August and Freja did this promptly with no hassle or quibbles. I look forward to my next order.

2 juni 2026
Review zonder uitnodiging
Logo Freja Bone Broth

Antwoord van Freja Bone Broth

Hi Lucy,

Thanks for the lovely review! So pleased we could help you quickly 😊

Evie,
Team Freja

Beoordeeld met 4 van de 5 sterren

Customer service

The products are a great way to get protein and nutrients in an easy way. I’ve used the cartons and now tried the powder which I find easier to keep in storage. My next product to try is the concentrate. The customer service is excellent if you ask a question. Very focused on valuing customers.

1 juni 2026
Review zonder uitnodiging
Logo Freja Bone Broth

Antwoord van Freja Bone Broth

Hi Janice,

Thank you for your kind feedback on our products and customer service! We hope you'll love the new Concentrate too 😊

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Freja Foods is an ethical and kind…

Freja Foods is an ethical and kind company. The coupon I had, was expired and yet, they still gave me the discount which as an elderly pensioner, i am immensely grateful for and definirely will contiinue ordering these wonderful products.

19 mei 2026
Review zonder uitnodiging
Logo Freja Bone Broth

Antwoord van Freja Bone Broth

HI Diana,

Thank you for your lovely review! So pleased you're enjoying our products and had a positive experience with our customer service 😊

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Great product

24 april 2026
Logo Freja Bone Broth

Antwoord van Freja Bone Broth

Hi Nubia,

Thanks for the 5 stars! We appreciate your support 😊

Evie,
Team Freja

Beoordeeld met 2 van de 5 sterren

The taste is much too strong for smoothies

The bone broth is okay although I feel like it leaves a bitter aftertaste. But if the benefits are so good, then that’s a trade off I’d take. BUT I also bought the vanilla collagen and protein shake to mix in with my smoothies and it’s undrinkable. It’s smells like chicken so strongly, and the taste is also very strong and bitter— there is no way you could “mix with milk or water” per the instructions and enjoy. Who enjoys drinking vanilla-chicken flavoured smoothies?! I tried putting only one tablespoon and I had to pinch my nose before drinking. I added loads of fruit and thought that would mask the taste but you can still taste the chicken broth. It’s horrendous, and at £25 for 300g I can’t believe this is selling. Great idea but please can you work on the taste.

6 mei 2026
Review zonder uitnodiging
Logo Freja Bone Broth

Antwoord van Freja Bone Broth

Hi there,

Thank you for your feedback. We’re really sorry to hear the Vanilla Shake wasn’t enjoyable for you.

Because our shakes are made with real bone broth and no artificial flavourings, there is naturally a more savoury note than you’d get in a typical protein shake. That said, it absolutely shouldn’t feel unpleasant or difficult to drink, and we completely understand your disappointment from what you’ve described.

Your comments on the flavour and aftertaste are genuinely helpful and will be shared with our product team as we continue improving the range.

Thank you again for taking the time to share your experience.

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Daily essential

Have a monthly delivery of bone broth.Having a husband who has eating issues post mouth cancer surgery,adding bone broth to his routine improves his nutrition and is always a welcome drink for someone who now finds eating a very unsatisfying experience.

24 april 2026
Logo Freja Bone Broth

Antwoord van Freja Bone Broth

Hi Maggie,

Thank you so much for sharing this. It’s so moving to hear that our broth is helping your husband navigate such a difficult recovery.

We'll make sure those monthly deliveries keep coming right on time 😊

Evie,
Team Freja

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer