Freja Bone Broth Reviews 

230
TrustScore 4.5 uit 5

4,5

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Beoordeeld met 5 van de 5 sterren

Have used the broth for about 1 .5 years and loving it! Especially in the autumn/ winter time it has supported keeping colds at bay! Excellent customer service (thank you Evie!!!) For the recent supp... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I love the bone broth and the way the team are expanding the range, while not comprising on quality. It’s so refreshing when a brand keeps control of their product and range while growing. The custome... Toon meer

Beoordeeld met 5 van de 5 sterren

Huge fan of the collagen protein blends. They are the only ‘protein shake’ that I’ve ever found that I don’t hate the taste. My favourites are the chocolate and the strawberry although I’ve just ord... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I like the chicken bone broth. Unfortunately it's prohibitively expensive so I only buy when on special at Tesco or Amazon. Was tempted to buy directly from freja but read the small print on deli... Toon meer

Bedrijf heeft geantwoord


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

230 reviews

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4,5

Alle reviews

(230)

135 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great bone broth

Great bone broth and have moved away from my go to Bisto brand. Great taste. Use both bone broth and instant for chicken and beef. Instant makes great gravy. Customer service is quick to respond and change subscription requirements. Would highly recommend

5 januari 2026
Review zonder uitnodiging
Logo Freja Bone Broth

Antwoord van Freja Bone Broth

Hi Clare,

Thank you so much for the wonderful review!

We’re thrilled you’re loving the taste of our bone broth (and that we’ve earned a spot over your old go-to!).

Thanks as well for your kind words about our customer service. We really appreciate the recommendation! 💛

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

The most delicious broth

The most delicious broth, my ultimate favourite is the chicken. A daily drink I trust and look forward to having. I also use when steaming veg to give more flavour. Customer service and team is wonderful - thank you ☺️

6 januari 2026
Review zonder uitnodiging
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Antwoord van Freja Bone Broth

Hi Isobel,

Thank you so much for your lovely review!

We’re thrilled to hear the chicken bone broth is your favourite and part of your daily routine.

Thanks again for your kind words about the team ☺️

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Great purchase

Great purchase. Arrived on time. Perfect product. Only negative is there is no option for a one time purchase. You have to go in and cancel subscription.

28 december 2025
Logo Freja Bone Broth

Antwoord van Freja Bone Broth

Hi Sara-Jane,

Thanks for the lovely review! If you ever need help placing a one-time purchase, please reach out to our customer care team 😊

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Customer services excelled themselves …

I placed my order and automatically pressed pay realising it was not my present address. I contacted customer services who promptly fixed my error even though order was processed. I am extremely happy with the service I received. Thank you .

1 januari 2026
Review zonder uitnodiging
Logo Freja Bone Broth

Antwoord van Freja Bone Broth

Hi there,

Thank you for your lovely feedback! So pleased we could fix the address issue for you quickly 😊

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Delicious chicken instant ramen and…

Delicious chicken instant ramen and responsive and helpful customer service

31 december 2025
Review zonder uitnodiging
Logo Freja Bone Broth

Antwoord van Freja Bone Broth

Hi Michele,

Thanks for the review! So pleased you are enjoying the Ramen 🍜

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Freja bone broth…

Freja is a great company with great bone broth, it is the best out there and I recommend them to anyone who wants a healthy lifestyle and a healthy gut. I have a cup of bone broth every day, and even cook with it, the chicken bone broth is lovely my favourite, try it you have nothing to lose, but everything to gain!

3 december 2025
Review zonder uitnodiging
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Antwoord van Freja Bone Broth

Hi Christine,

Thank you for your kind words! We're so pleased you're enjoying our products and are recommending them to others ☺️

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Excellent products great customer…

Excellent products great customer service.

17 december 2025
Review zonder uitnodiging
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Antwoord van Freja Bone Broth

Hi Seh,

Thanks for your kind feedback - so pleased I could help!

Evie,
Team Freja

Beoordeeld met 1 van de 5 sterren

Dreadful

Dreadful. Used it as a base for leek and potato soup. We both had 2 mouthfuls. That was enough.
Can't get rid of the aftertaste. Waste of quality potatoes and leeks.

16 december 2025
Review zonder uitnodiging
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Antwoord van Freja Bone Broth

Hi Jacquie,

I am sorry to hear you did not enjoy our products. We'd love to make this right for you. Please reach out to our customer service team at: hello@frejafoods.com

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

helpful and efficient

The service team were really helpful and efficient at sorting out our order. Products are always delicious and super healthy, just what I’m after for my family

12 december 2025
Review zonder uitnodiging
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Antwoord van Freja Bone Broth

Hi there,

Thank you for your kind words! So pleased we could help you 😊

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service. A caring company that isn't taking advantage of their customers.

9 december 2025
Review zonder uitnodiging
Logo Freja Bone Broth

Antwoord van Freja Bone Broth

Hi Nana,

Thank you for your kind words and support!

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Great Company

Excellent company to deal with. Unfortunately their product wasn’t for me, and they refunded my money, no quibble. How companies SHOULD be run!

11 december 2025
Review zonder uitnodiging
Logo Freja Bone Broth

Antwoord van Freja Bone Broth

Hi Elizabeth,

Thank you for your review! So pleased we could sort this out for you 😊

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Lovely product and excellent customer service

I love these products. I have a subscription for the chicken bone broth, it’s delicious and I’ve noticed improvements in my hair, skin and joints since I’ve included bone broth in my daily routine. Customer service is also excellent.

10 december 2025
Review zonder uitnodiging
Logo Freja Bone Broth

Antwoord van Freja Bone Broth

Hi Hayley,

Thank you for the kind words on our products and customer service! So pleased bone broth has become apart of your daily routine 🙌

Evie,
Team Freja

Beoordeeld met 1 van de 5 sterren

First time buyer - chicken powder - Very bad smell, hard to drink.

First time buyer. I bought the chicken powder as at the time the beef one was out of stock which I would of favoured.

I have to honestly say it's extremely difficult to drink. The smell is so so strong, and it nearly makes me bork trying to drink it as the smell is so bad.

Not sure if I've had a bad batch as I read other reviews and people are positive about it.
The powder is not clear either, more like a yellowy colour, which is misleading as online all the images portray it as been more off a clear consistency. So I'd say that's false, well it is with the powder version anyway.

So I'm really struggling to even use this product.

I do want to try the beef product, but after this experience I would favour trying the cartons as opposed to the powder.

9 december 2025
Review zonder uitnodiging
Logo Freja Bone Broth

Antwoord van Freja Bone Broth

Hi there,

Thanks for your honest feedback and we’re sorry this one didn’t work for you.

Our Chicken Bone Broth Protein isn’t designed to be sipped on its own, but added to recipes as a way to boost protein, collagen and amino acids. The smell and colour can be quite strong when mixed with just water, so we usually recommend blending it into soups, stews or savoury meals.

Please do reach out to our customer care team at hello@frejafoods.com - we’d love to help improve your experience.

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Products are excellent and have really…

Products are excellent and have really helped in the care of my dad in his recovery from his knee replacement surgery.
Excellent customer service in their quick response to a refund request when a blip occurred on a discount code offered.
The website could be clearer on the full range of products options available and I’d love to have a more simple way of building my own bundle choices.
Turkey broth shouldn’t just be for Christmas!
Otherwise very happy customer. Thank you Freja

1 december 2025
Review zonder uitnodiging
Logo Freja Bone Broth

Antwoord van Freja Bone Broth

Hi Liz,

Thank you so much for your lovely review! We’re really glad our products have supported your Dad’s recovery, and that our team could quickly sort the refund issue.

Your feedback on the website and bundle options is greatly appreciated - we’re working on making things clearer and easier to use. We're so pleased you're enjoying the Turkey Bone Broth also!

Thanks again for your support. We’re always here if you need anything.

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Great products

Great products, I drink the instant bone broth every day, great protein & health benefits & tastes delicious!
I have subscribed for months and love it.
Only thing I would change is more management of subscriptions online, but the customer service is quick and helpful!

4 december 2025
Review zonder uitnodiging
Logo Freja Bone Broth

Antwoord van Freja Bone Broth

Hi Alexa,

Thanks for your lovely review! It's great to hear bone broth has become apart of your daily routine!

Our new subscription portal will be live within a few weeks making managing your subscriptions easier! Glad I could help in the meantime 😊

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Love the brand 🤍

Love the products and when I needed to reach out to their customer support, they delivered a 10/10 service 🤍

Definitely recommend Freja :)

4 december 2025
Review zonder uitnodiging
Logo Freja Bone Broth

Antwoord van Freja Bone Broth

Hi Shane,

Thank you for your kind review! So pleased I could help ☺️

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Good value and quality

Good value and quality. I have started using these at work for a tasty easy lunch while I keep working ..lovely customer service too thank you

24 november 2025
Logo Freja Bone Broth

Antwoord van Freja Bone Broth

Hi Caroline,

Thank you for the lovely review - we really appreciate your support and are so glad you're enjoying the bone broth at work!

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Quick and easy from order to dispatch…

Quick and easy from order to dispatch and delivery. This is now part of my staple diet, for bone health.

24 november 2025
Logo Freja Bone Broth

Antwoord van Freja Bone Broth

Hi Rosemary,

Thanks for the lovely review! We're so pleased bone broth has become a staple in your diet!

Evie,
Team Freja

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