Freja Bone Broth Reviews 

230
TrustScore 4.5 uit 5

4,5

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Beoordeeld met 5 van de 5 sterren

Have used the broth for about 1 .5 years and loving it! Especially in the autumn/ winter time it has supported keeping colds at bay! Excellent customer service (thank you Evie!!!) For the recent supp... Toon meer

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Beoordeeld met 5 van de 5 sterren

I love the bone broth and the way the team are expanding the range, while not comprising on quality. It’s so refreshing when a brand keeps control of their product and range while growing. The custome... Toon meer

Beoordeeld met 5 van de 5 sterren

Huge fan of the collagen protein blends. They are the only ‘protein shake’ that I’ve ever found that I don’t hate the taste. My favourites are the chocolate and the strawberry although I’ve just ord... Toon meer

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Beoordeeld met 3 van de 5 sterren

I like the chicken bone broth. Unfortunately it's prohibitively expensive so I only buy when on special at Tesco or Amazon. Was tempted to buy directly from freja but read the small print on deli... Toon meer

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4,5

Uitstekend

TrustScore 4.5 uit 5

230 reviews

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4,5

Alle reviews

(230)

135 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

My experience of Freja has been…5 star!

My experience of Freja has been fantastic. Unfortunately the broth wasn't for me but the customer service was absolutely amazing! I would highly recommend this company.

27 november 2025
Review zonder uitnodiging
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Antwoord van Freja Bone Broth

Hi there,

Thank you for the kind review! We're so pleased your experience with us has been so positive 😊

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Great product and amazing taste

Great product and amazing taste. I love the convenience of the boxed stock which stores in the fridge door.

4 november 2025
Review zonder uitnodiging
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Antwoord van Freja Bone Broth

Hi there,

Thanks for the lovely review! We're so pleased you're enjoying the convince of the bone broth 🙌

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

I started drinking bone broth around a…

I started drinking bone broth around a month ago and absolutely love the taste and the health benefits! The chicken Ramen and the original chicken is particularly my favourite.
I would / have recommended this product to family and friends and I always look forward to a cup of it!

26 november 2025
Review zonder uitnodiging
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Antwoord van Freja Bone Broth

Hi Bryony,

Thanks for the amazing review! So pleased you're enjoying the bone broth and are recommending it to family and friends 🙌

The Chicken Ramen is a firm favourite in the team too!

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Great service and excellent product ⭐️⭐️⭐️⭐️⭐️

The product itself is fab, I have the instant broth sachets on subscription and needed to amend it, Evie from customer services was super helpful, quick to respond and courteous.

25 november 2025
Review zonder uitnodiging
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Antwoord van Freja Bone Broth

Hi Jane,

Thank you for your lovely feedback! We really appreciate your support and I'm so glad I could help 😊

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Great products and the best customer…

Great products and the best customer service, you actually speak to a human with a real response rather than an automated reply. I Emailed and had a very quick response and solution to an incorrect address on my order, all sorted immediately. Thank you

24 november 2025
Review zonder uitnodiging
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Antwoord van Freja Bone Broth

Hi Kelly,

Thank you for your lovely review! I am so pleased I could sort your delivery issue for you quickly 😊

Enjoy the bone broths!

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Thank you so much for the high quality…

Thank you so much for the high quality of the product and for your excellent customer care!

11 november 2025
Review zonder uitnodiging
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Antwoord van Freja Bone Broth

Hi Verona,

Thank you very much for your review! So pleased we could help you 😊

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Brilliant customer service.

I love the Freja products, they are so nutritious and tasty. Their communication and customer service is brilliant. Thank you Freja.

19 november 2025
Review zonder uitnodiging
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Antwoord van Freja Bone Broth

Hi Sarah,

Thank you very much for your kind words and support 😊

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

I had a problem was dealt with…

I had a problem was dealt with extremely quickly, fantastic customer service above and beyond my expectations, will always continue to use all their amazing products.

17 november 2025
Review zonder uitnodiging
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Antwoord van Freja Bone Broth

Hi Julie,

Thank you for your kind review! So pleased I could help you 😊

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent customer service and the broths are delicious.

7 november 2025
Review zonder uitnodiging
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Antwoord van Freja Bone Broth

Hi there,

Thanks for the lovely review 🫶

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

I’ve been buying the bone broths for a…

I’ve been buying the bone broths for a year now as I love them as a tasty drink or to add to sauces or gravy’s. Recently I bought the beef pho and chicken ramen which are both excellent base for noodle soups or, again as a tasty drink. I also have tried the strawberry protein shake and these are great to keep me going if I don’t have the time to prepare lunch or a snack. I would certainly say to give Freja a try they are delicious products

12 november 2025
Review zonder uitnodiging
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Antwoord van Freja Bone Broth

Hi Cindy,

Thank you for the kind words and for being with us for the past year!

It’s lovely to hear how you’re enjoying the bone broths, whether in soups, sauces or simply as a savoury sip. The Chicken Ramen and Beef Pho were made for exactly that - quick, clean, and full of flavour! We’re so glad the Strawberry Shake is helping keep you going on busy days too.

Thanks again for sharing!

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Everything worked as expected

Everything worked as expected, ordering was easy progressing to a simple payment option. I was kept informed on the progress of my order/delivery which arrived promptly in good condition. The products are delicious. Absolutely no complaints, keep up the excellent work.

26 oktober 2025
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Antwoord van Freja Bone Broth

Hi there,

Thank you so much for your review! We’re really glad everything arrived smoothly, and even happier to hear you're enjoying the products 🙌

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Highly recommended

Good advertising, communication, delivery, quality of product.

26 oktober 2025
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Antwoord van Freja Bone Broth

Hi Rosemary,

Thank you for your review! We're so pleased you're enjoying the Freja experience 😊

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Positive shopping experience

Positive shopping experience. Delicious health benefits products. Would recommend 😊

26 oktober 2025
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Antwoord van Freja Bone Broth

Hi Claudette,

Thank you for this lovely review! I'm so pleased you're enjoying the bone broths 😊

Evie,
Team Freja

Beoordeeld met 4 van de 5 sterren

ready made broth lacks depth and flavour but.....

This review is focused solely on the product, not the company, as customer service was excellent and delivery was prompt. I purchased the starter pack for £40, which included several broths (including chicken), a thermos mug that keeps drinks hot for hours, and a tea towel—overall, a decent package and good value. Unfortunately, I found the ready to use chicken bone broth lacking: it was too thin, had a salty flavour reminiscent of stock cubes, and did not deliver the robust chicken taste or rich, gelatinous texture I enjoy in homemade versions. While convenient to use and suitable as a soup base, the broth didn’t live up to my expectations, so I won’t be buying it again once I finish what I have left.
EDIT: I tried the instant bone broth, chicken and beef, as advised by the company and its delicious! I have since ordered more, along with a chocolate collagen shake which makes a fantastic bed-time hot drink.

7 november 2025
Review zonder uitnodiging
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Antwoord van Freja Bone Broth

Hi there,

Thanks so much for your honest review - and for the kind words about our customer service and delivery.

We’re sorry the chicken bone broth wasn’t quite what you were hoping for. It’s designed to be light and clean-tasting, with a simple ingredient list. However, If you’re after something richer, you might prefer our Instant Bone Broth, which has a more bold flavour and is great for cooking.

We really appreciate you giving Freja a try, and we hope you'll try another product in the future 😊

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Fantastic company

I have been using Freja now for about a year and love all their products. I am 72 and start my day with a kefir smoothie and the shake, have an instant bone broth drink most afternoons and always use the classic bone broth for cooking. I wouldn’t use anything else now and recommend it to all my family and friends
I have all their accessories too and especially love the Freja mug.
Also their customer service is outstanding … such speedy response from the lovely Evie …..to any issues and nothing is too much trouble.
Fantastic company….highly recommended

7 november 2025
Review zonder uitnodiging
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Antwoord van Freja Bone Broth

Hi Michele,

Thank you so much for such a thoughtful review. It’s brilliant to hear how Freja has become part of your daily routine.

I’m especially glad you’ve been happy with the support you’ve had from us - it's always a pleasure to help!

Sending a big thank you from all of us 🫶

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

5 stars

5 stars! Amazing service and CARE from Evie. My order was not left at the property (which would have been ideal) but taken to a DPD drop point to be picked up the following day. Evie was amazing and even offered to reshoot a replacement if it was too tricky to locate and collect it. All resolved with DPD but it was the service from Freja that shone out. You feel there are actual caring human beings working to get nutrition easily available to people. I haven’t tried the product yet. It was ordered for an elderly lady who is very sick and I think this will be a great support to her. Thanks Evie and Freja.

5 november 2025
Review zonder uitnodiging
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Antwoord van Freja Bone Broth

Hi Jacqueline,

Thank you so much for your kind words - it truly means a lot. We always want to make things as smooth as possible, and knowing this order was for someone unwell made it all the more important to get right.

Please do keep us posted on how she gets on with the bone broth. If there’s anything else we can do along the way, just shout 😊

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Highly recommended

Apart from the product being delicious and nutritious , the customer service is amazing, very rare nowadays, nothing is too much trouble.
I’ve been enjoying both types of bone broth and the ramen and pho, all really good, can’t recommend enough, it may be a little more expensive than some but in this case you get what you pay for.. quality & service.

5 november 2025
Review zonder uitnodiging
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Antwoord van Freja Bone Broth

Hi Penny,

Thank you very much for your kind words! So pleased I could help, and that you're enjoying the Ramen & Pho - they're a firm favourite in the team 🍜🙌

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

A fantastic brand that we all need to be using

A fantastic brand that we all need to use! They also have an amazing customer service. I recently put a large order in that was delivered in 24hours. Unfortunately during transport two of the items were damaged. This problem was resolved and replaced straight away by a lovely customer service lady named Evie. I would highly recommend this product and there customer service

30 oktober 2025
Review zonder uitnodiging
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Antwoord van Freja Bone Broth

Hi Zoe,

Thank you so much for this lovely review - it means a lot!

I’m so glad we could get everything sorted quickly for you 😊

Evie
Team Freja

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