Freja Bone Broth Reviews 

230
TrustScore 4.5 uit 5

4,5

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Have used the broth for about 1 .5 years and loving it! Especially in the autumn/ winter time it has supported keeping colds at bay! Excellent customer service (thank you Evie!!!) For the recent supp... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I love the bone broth and the way the team are expanding the range, while not comprising on quality. It’s so refreshing when a brand keeps control of their product and range while growing. The custome... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Huge fan of the collagen protein blends. They are the only ‘protein shake’ that I’ve ever found that I don’t hate the taste. My favourites are the chocolate and the strawberry although I’ve just ord... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I like the chicken bone broth. Unfortunately it's prohibitively expensive so I only buy when on special at Tesco or Amazon. Was tempted to buy directly from freja but read the small print on deli... Toon meer

Bedrijf heeft geantwoord


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

230 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 86% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,5

Alle reviews

(230)

137 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 2 van de 5 sterren

Did not enjoy product

Did not enjoy product

24 juni 2025
Logo Freja Bone Broth

Antwoord van Freja Bone Broth

Hi there,

I am sorry to hear you did not enjoy the product you tried. If you ever need help trying a different product, please reach out to our customer service team!

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Great company

Fast and efficient ordering and delivery.

Very pleasant taste and easy to mix protein shake.

24 juni 2025
Logo Freja Bone Broth

Antwoord van Freja Bone Broth

Hi Michael,

Thank you for the lovely review 😌

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Freja has become a staple in my…

Freja has become a staple in my household, I introduce my boyfriend, mother, and friend to it. It’s natural ingredients have helped me live a healthy lifestyle as someone who previously struggled with gut issues I can’t express how refreshing it is to have something delicious helpful and useful that won’t upset my stomach. Their customer service is friendly helpful and answers very professional and quickly. A special thanks to Evie who helped me out with my subscription.

30 juni 2025
Review zonder uitnodiging
Logo Freja Bone Broth

Antwoord van Freja Bone Broth

Hi Ellen,

Thank you so much for sharing this - it means a lot!

We're thrilled to hear Freja has become a part of your routine, and that it's helping you feel your best without upsetting your gut 🙌

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Brilliant product and fadt delivery

Brilliant product and fadt delivery. I am very happy and will purchase again very soon!

23 juni 2025
Review zonder uitnodiging
Logo Freja Bone Broth

Antwoord van Freja Bone Broth

Hi Lisa,

Thank you very much for the review! We're so pleased you're enjoying the products 😊

Evie,
Team Freja

Beoordeeld met 1 van de 5 sterren

Problems with delivery

Problems with delivery
Every time I order from this company I have to chase them to find out where my item is . They say they have depatvjed but that haven’t .
I like the products but it’s so much hassle when you don’t have time
Really annoying!

25 juni 2025
Review zonder uitnodiging
Logo Freja Bone Broth

Antwoord van Freja Bone Broth

Hi Emma,

Thanks for your feedback, and I’m really sorry for the delivery issues. I’ve replied to your email and arranged a replacement for you.

We know how frustrating courier delays can be and are actively reviewing our processes to improve this. Appreciate your patience and glad to hear you’re enjoying the products.

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Fast response

When I saw there was no phone no. I thought no, not another email and expected slow reply…I was wrong came back really fast and very helpful.
Didn’t realise they did other products as I got my broth from Waitrose, so looking at other reviews on here going to check out the protein powders and shakes.
Feeling optimistic.

20 juni 2025
Review zonder uitnodiging
Logo Freja Bone Broth

Antwoord van Freja Bone Broth

Hi Angela,

Thanks so much for the review!
We really appreciate you taking the time to leave a review. Hope you find something new to enjoy 😊

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Great product

25 mei 2025
Logo Freja Bone Broth

Antwoord van Freja Bone Broth

Hi Tatjana,

Thanks for the review! We appreciate the support 😌

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Exceeded my expectations!

Exceeded my expectations! Customer service is the best I've experienced in a while. I had a special request that was fulfilled easily. Delivery was quick too which I wasn't expecting at all. The quality of the products are top notch. I ordered the Bone Broth Starter Bundle, the mug and tea towel are gorgeous, excellent quality and look amazing in my kitchen. The little 'fun suggestion' (recipe) book is great, I will definitely be trying these and tweaking to my dietary preference.
100% recommend!
THANK YOU FREJA!

3 juni 2025
Review zonder uitnodiging
Logo Freja Bone Broth

Antwoord van Freja Bone Broth

Hi Donna,

Thank you so much for your kind words! We’re really glad the Bone Broth Starter Bundle (and the extras!) hit the mark. We hope the recipe booklet offers some helpful ideas to make the most of it, in whatever way suits your routine.

Thanks again for letting Freja be part of your kitchen 😌

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Excellent product and customer service

I initially received the incorrect product but this was very quickly dealt with and resolved by Evie at Customer Services who was most helpful and arranged for the correct item to be shipped to me by express delivery and told me to keep the incorrect product as a goodwill gesture.

Very impressed with the service I received and the products are excellent quality too and so easy and versatile to use.

13 mei 2025
Review zonder uitnodiging
Logo Freja Bone Broth

Antwoord van Freja Bone Broth

Hi Susan,

Thanks so much for taking the time to leave a review! We're really glad we could help, and it's great to hear you're enjoying the products 😊

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Easy to use website

Easy to use website
Fabulous product excellent in stews and soups and goes towards making "proper' gravy

24 april 2025
Logo Freja Bone Broth

Antwoord van Freja Bone Broth

Hi Nicola,

Thanks for your lovely review! We truly appreciate the support 😌

Evie
Team Freja

Beoordeeld met 1 van de 5 sterren

Avoid this company Non existent customer service

Non existent customer service. No way of contacting them except by email. Deliberately vague. Have had issues with most orders. Promises delivery but doesn't. Have cancelled my subscription and have instead ordered from Hunter Gatherer who have a much better reputation and premium products.

24 april 2025
Review zonder uitnodiging
Logo Freja Bone Broth

Antwoord van Freja Bone Broth

Hi there,

We're really sorry to hear about your experience. We respond to every email, so if we’ve missed you, please don’t hesitate to reach out again at hello@frejafoods.com. It’s also worth checking your spam or junk folder in case our reply ended up there. We'd appreciate the chance to put things right 😊

Evie
Team Freja

Beoordeeld met 5 van de 5 sterren

Best taste ever!

I m not a meat lover but wanted to give bone broth a try after hearing of the health benefits. The shakes are a perfect alternative if you don’t like the idea of meat and boy they taste good! Absolutely yummy! They also seem to make a difference to my skin and my osteoarthritis

25 maart 2025
Logo Freja Bone Broth

Antwoord van Freja Bone Broth

Hi Monica,

Thank you so much for your wonderful review! We're thrilled to hear that you gave bone broth a try and enjoyed the shakes. We hope you continue to experience the benefits! 😊

Evie
Team Freja

Beoordeeld met 5 van de 5 sterren

Absolutely love beef broth helps a lot…

Absolutely love beef broth helps a lot with my IBS and also noticed my skin looks better and I love the taste customer service is brilliant too

Thank you Freja

10 maart 2025
Review zonder uitnodiging
Logo Freja Bone Broth

Antwoord van Freja Bone Broth

Hi there,

Thank you so much for your review! We truly appreciate the support. I am so pleased to hear our Beef Bone Broth has improved your health and skin 😊

Evie
Team Freja

Beoordeeld met 5 van de 5 sterren

I have worked my way through several…

I have worked my way through several different brands and types of protein powder over the years and have been disappointed with EVERY. SINGLE. ONE. I can't tolerate whey; pea protein just tastes gross and powdery; chemical sweeteners are a no-no as is stevia and i dont want super processed crap. I've just bought Freja's unflavoured bone broth protein powder and the vanilla shake and OH MY ACTUAL DAYS, they are bloody lovely. Seriously smooth and creamy, no yucky after taste with either of them, and the unflavoured packs a mean protein punch! Im adding it to my overnight oats/chia puddings/shakes/pancakes. LOVE IT!! Thank you Freja!

10 maart 2025
Review zonder uitnodiging
Logo Freja Bone Broth

Antwoord van Freja Bone Broth

Hi Jo,

Thank you so much for your review! It has been shared around the office and has been really appreciated. It is so lovely to hear how much you love our shakes and have been adding them to so many recipes. I love using the shakes in my overnight oats and porridge in the morning. Thanks again for our support.

Evie
Team Freja

Beoordeeld met 5 van de 5 sterren

Easy to order

Easy to order, great range of products which ship promptly. Thank you.

23 februari 2025
Logo Freja Bone Broth

Antwoord van Freja Bone Broth

Hi Lesley,

Thank you for your kind review! It is great to hear you love our products and service, and we truly appreciate your support.

Evie
Freja Team

Beoordeeld met 2 van de 5 sterren

Don't recommend sachets

The carton bone broth I had was incredible. But storage wise doesn't make sense for me. So I ordered a big batch of the sachets
They are really very displeasing and definitely nothing in comparison.

6 maart 2025
Review zonder uitnodiging
Logo Freja Bone Broth

Antwoord van Freja Bone Broth

Hi there,

I am sorry to hear you were not happy with the Instant Bone Broth Sachets. Please get in touch with us via our customer service email - hello@frejafoods.com, so we can understand why you were disappointed in the product and see how we can help.

Evie
Team Freja

Beoordeeld met 5 van de 5 sterren

Delicious and even more so when you…

Delicious and even more so when you know how good it is for you ❤️ carrot 🥕 and Coriander soup is my favorite recipe.

23 februari 2025
Logo Freja Bone Broth

Antwoord van Freja Bone Broth

Hi Emma,

Thank you for your lovely review! The carrot and coriander soup is a favourite in the team.

Evie
Team Freja

Beoordeeld met 5 van de 5 sterren

No excuse to not get enough protein!

I have a hard time getting enough protein each day because I don’t have a big appetite (it would take 5-6eggs in the morning to get 30g of protein!) So I use the bone broth shake in my morning smoothie, the nutritional powder in literally anything that is saucy/soupy/stewy, and then I will sip on the bone broth throughout the day. It’s made it so much easier to get protein without having to eat massive amounts of food. And it’s all really delicious! The nutritional powder truly has no taste so you can add it into anything. Give it some time to mix in, and don’t be worried if it globs up a bit at first. It will settle in with some time and mixing. Highly recommend all of their products!

19 februari 2025
Review zonder uitnodiging
Logo Freja Bone Broth

Antwoord van Freja Bone Broth

Hi Kristin,

Thank you for your lovely review! We're so pleased to hear that our Bone Broth Shake and Nutrition Powder have been a delicious and easy addition to your routine.

Emilie
Team Freja

Beoordeeld met 5 van de 5 sterren

Fantastic and tasty…

Not only is this a fantastic tasty product. Customer service is quick and friendly.
I buy the shakes and the sachets of bone broth for a warm drink on my break at work. They are so quick and warming.
I make my overnight oats with the shakes . It adds a deeper flavor which I love.

27 januari 2025
Logo Freja Bone Broth

Antwoord van Freja Bone Broth

Hi,

Thank you so much for your kind words! We're so happy to hear that our Shakes and Instant Bone Broth are working so well for you, and we truly appreciate your support.

Emilie
Team Freja

Beoordeeld met 5 van de 5 sterren

Delivery was very fast.

Delivery was very fast.
Quality products, love the milkshake.

27 januari 2025
Logo Freja Bone Broth

Antwoord van Freja Bone Broth

Hi Bethan,

Thank you for your wonderful review! We’re so happy to hear you're enjoying our Bone Broth Shakes and that your order arrived quickly.

Emilie
Team Freja

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer