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The food is seriously amazing!! The portions are just the right size so you don’t still feel hungry after. Everything I have tried has been delicious. Plus they make things healthier by using veggie p... Toon meer
Bedrijf heeft geantwoord
PJ was awesome. We are using Freshly for my mother who is 90 and lives independently. Having fresh made meals is very helpful and the fact that the nutritional content can be evaluated for each meal,... Toon meer
Bedrijf heeft geantwoord
Well, I was a trying to get meals for here at work for a healthier lunch. I had taken a break from deliveries at home. The customer service rep, Jess, sorted all my issues out over their chat syst... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Healthy, chef-prepared meals delivered to your door.
Contactgegevens
Verenigde Staten
- 1 (844) 373-7459
- support@freshly.com
- freshly.com
4,4
Uitstekend
13K reviews
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Jassy was an absolute pleasure
Jassy was an absolute pleasure! I had sent them everything wrong with my order and they resolved the issue in 5 minutes! The whole experience was amazing. Thank you so much!
21 februari 2022
Review zonder uitnodiging
Antwoord van Freshly
Hey Alexis, we're sorry to hear that you had an issue with your order, but it's great hearing out team has always been quick to help make things right. Thanks for rating us!
PJ was awesome
PJ was awesome. We are using Freshly for my mother who is 90 and lives independently. Having fresh made meals is very helpful and the fact that the nutritional content can be evaluated for each meal, makes it easy to select low sodium options. PJ helped me with changing my order and then showed me how to select meals by filtering by the sodium content. Wonderful.
20 februari 2022
Review zonder uitnodiging
Antwoord van Freshly
Hi PS! Thank you so much for your kind words and review. I'm so happy to hear that you're all enjoying our meals and I'll be sure to share your appreciation with PJ.
Pink was extremely helpful and fixed…
Pink was extremely helpful and fixed everything. I really appreciated Pinks help and efficiency with everything.
20 februari 2022
Review zonder uitnodiging
Antwoord van Freshly
Hi Sasha, I'm delighted to hear about your customer service experience with Pink and I'll be sure to share this with her! Thank you so much for your 5-star rating!
Diana S was absolutely awesome!!!
19 februari 2022
Review zonder uitnodiging
Antwoord van Freshly
Hey Mike, thank you for sharing your experience!
We have used Freshly for a while now…
We have used Freshly for a while now and we love the meals and the use of it. They make it very easy for us swap the meals every week and choose what you like on the Menu. The food is delicious. I recommend trying it out even if you are cooking at home your own food, Freshly meals will give a weekly break from cooking. Hope this helps you out.
18 februari 2022
Review zonder uitnodiging
Antwoord van Freshly
Hey there, and thanks for providing us with a 5-star review! We're so happy to hear that you're enjoying your meals since day 1. We appreciate the shoutout and Freshly love.
Good experience
Harvey took care of exactly what I needed and was cordial and friendly in communicating.
18 februari 2022
Review zonder uitnodiging
Antwoord van Freshly
Hello Douglas, we appreciate you sharing your customer service experience with Harvey, we're glad that your concern was taken care of! -- Thank YOU so much for the 5-star rating!
Harper was so fast and efficient
Harper was so fast and efficient! If I could give more than 5 stars I would!
17 februari 2022
Review zonder uitnodiging
Antwoord van Freshly
Yay to Harper! We're happy about your feedback, Christo -- we'll be sure to share this! Thank you for the 5-star rating!
Stacy was super helpful once my order…
Stacy was super helpful once my order automatically filled and letting me change it before they started to prepare it.
17 februari 2022
Review zonder uitnodiging
Antwoord van Freshly
Hi Kevin, we're glad that Stacy sorted this out immediately -- thank you so much for your review!
Jess was great and very helpful
17 februari 2022
Review zonder uitnodiging
Antwoord van Freshly
Thank you so much for your 5-star rating, Limor! We'll definitely tell your feedback with Jess -- we appreciate it!
Harvey was very polite and helpful
17 februari 2022
Review zonder uitnodiging
Antwoord van Freshly
Hi Aslan! Thanks for letting us know about your customer service experience! We're sure that Harvey will be happy to know about it.
Stacy was awesome!!
Stacy was awesome!!! Patient & answered every question. Thank you so much. =)
17 februari 2022
Review zonder uitnodiging
Antwoord van Freshly
Hi Alexandria! We're really grateful for your 5-star rating. Do know that we'll definitely share this with Stacy! Thanks again.
Good customer service
Harper was great and really listened to what my issue was!
17 februari 2022
Review zonder uitnodiging
Antwoord van Freshly
Hi Ana! While we're sorry for the inconvenience you encountered, we really appreciate you giving us 5 stars! And we're glad that you had an awesome customer service experience -- thanks again!
Pink was great
Pink was most helpful in handling my issue today. She is easy to work with and left me a very satisfied customer!
16 februari 2022
Review zonder uitnodiging
Antwoord van Freshly
Yay to Pink! Thanks for letting us know about your customer service experience, Lea! We love your 5-star rating!
Customer service is quick and…
Customer service is quick and responsive. Jess was helpful and willing to answer all of my questions. It was great to chat with a live person who was attentive.
16 februari 2022
Review zonder uitnodiging
Antwoord van Freshly
Wow! We're happy that Jess was able to answer all of your questions, Alyson. And as always, we, your Freshly fam's 24/7 available to help! Thank you so much!
PJ was very nice and helpful regarding…
PJ was very nice and helpful regarding my situation, he was quick to respond and did a nice job overall. I would chat with him again.
16 februari 2022
Review zonder uitnodiging
Antwoord van Freshly
Hi Chris, we're happy to know about your customer service experience -- thank you for sharing this and for your 5-star rating!
Pink was super helpful in resolving my…
Pink was super helpful in resolving my issue!
15 februari 2022
Review zonder uitnodiging
Antwoord van Freshly
Thanks for the 5-star review, Sunny! We're happy to hear that Pink was able to be of assistance.
Great customer service!
I had to contact customer service regarding an issue with a meal I received. Denise was wonderful and helped me quickly and efficiently fix the issue! I’ve had a great experience with Freshly meals and I’m happy know that their customer service is just as good as the food! :)
15 februari 2022
Review zonder uitnodiging
Antwoord van Freshly
Thanks for sharing this with us, Catrina! While we're disappointed to hear about the issue with your meal, we're pleased to hear that Denise was there to patch things up. We truly appreciate the valuable feedback and we'll be sure to share this with our team. Thanks again for the dropping your 5-star rating!
Pink was absolutely the best
Pink was absolutely the best, so helpful and understanding.
12 februari 2022
Review zonder uitnodiging
Antwoord van Freshly
Thanks for sharing your amazing customer service experience with us, Laila! We're elated to hear that Pink was there to assist you. Thanks again for the 5-star rating!
Eunice was diligent and very helpful…
Eunice was diligent and very helpful when there was confusion or a misplace of my first box from Freshly!! 10/10 recommend!
12 februari 2022
Review zonder uitnodiging
Antwoord van Freshly
We're so happy to hear this, Maury! Thank you so much for your rating!
My experience was great
My experience was great. I had meals that we didn't care for that were being delivered that I was not able to change before deadline. Pat took care of everything for me and fixed future orders as well. It was a very good experience. Thank you
11 februari 2022
Review zonder uitnodiging
Antwoord van Freshly
Hi Sue, thank you for rating us! We're happy to hear that you're enjoying so far -- we'll be sure to share your kind words with Pat. Thanks for being a part of Freshly!
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